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3.7 out of 5

"Very happy with cleanliness of hotel, and friendly staff. " More

By a verified traveller on Sun 26 Jan 2020

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Hotel Description

A luxury stay in Singapore awaits you at Amara Sanctuary Resort Sentosa. You'll be 6.8 km (4.2 mi) from Chinatown Heritage Center and 6.9 km (4.3 mi) from Raffles Place. Highlights at this beach hotel include 3 outdoor swimming pools, a full-service spa, and a restaurant.

All 140 rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. You'll find nice touches like rainfall showerheads, bathrobes, and free toiletries to enhance your stay. 24-hour room service, safes, and hair dryers are also available.

A day of pampering can include massages and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Shutters Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the health club and kids' swimming pool. Business travelers can take advantage of a 24-hour business center and conference space. Added amenities include free WiFi in public areas and laundry facilities. To-go breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping center shuttle.

Places within a 15-minute drive of this 5-star Singapore hotel include Raffles City and National Museum of Singapore.

Courtyard Suite with Private Jacuzzi

Bed Count 1 Full Bed Maximum Occupancy 2 Max

One-Bedroom Villa with Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Couple Suite with direct access to pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite with Living Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Verandah Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Verandah Suite with Living Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Amara Sanctuary Resort Sentosa ratings based on 45 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Amara Sanctuary Resort Sentosa

Everyone (22) Couples (20) Family (3)
5 out of 5
Very happy with cleanliness of hotel, and friendly staff.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Benny Wong

Dear Guest, Thank you for the wonderful review. We are pleased to hear that your experience was an exceptional one and we hope to welcome you back soon. Yours faithfully, Benny Wong Front Office Manager

5 out of 5

Posted by on 29 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Benny Wong

Dear Guest Thank you for the wonderful review. We are pleased to hear that your experience was an exceptional one and we hope to welcome you back soon. Yours faithfully, Benny Wong Front Office Manager

5 out of 5
Location and serenity were best attributes. Staff wrre friendly and alwsys polite and helpful.

Posted by , from Perth Wa on 10 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Benny Wong

Dear Phil Thank you for the wonderful review. We are pleased to hear that your experience was an exceptional one and we hope to welcome you back soon. Yours faithfully, Benny Wong Front Office Manager

5 out of 5
Excellent, clean, the was price was reasonable. I would definitely stay again.

Posted by , from Perth on 4 May 2018

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Comment from Hotel Management

4 May 2018 by Amara Sanctuary Team

Dear Lisa, Thank you for choosing Amara Sanctuary Resort Sentosa. We are pleased to hear that you enjoyed your recent stay with us. It is always delightful to receive positive feedback from our guests. We appreciate your time to share this review of us and are grateful for your support. We look forward to your return stay soon.

1 out of 5

Old hotel. Noisy from peacock and loud speakers

Peacock and loud speaker were so annoying woke us up at 4am every morning. Hotel was room and run down and not very clean

Posted by on 19 Jan. 2018

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Comment from Hotel Management

23 Jan. 2018 by Amara Sanctuary Team

Dear Valued Guest, We hear you on your feedback and are pleased to share that the team is reviewing the feedback to better address these concerns in a timely manner. We thank you for taking the time to share your feedback and we hope to have an opportunity to have you back with us in the future. Regards, Amara Sanctuary Team

4 out of 5

cosy garden escape

Pros: - reception staff were very attentive -location -king bed + ensuite
Cons: - pool maintenance -more attentive manning of desks (spa, bars) -brighter lights in elevator -more selection of TV channels -welcoming style of room
Location: very close to Impala station which heads to Vivo city shopping mall, also very close to Universal Studios / other theme parks
After walking a few minutes from Impala station sentosa we arrived at the Amara sanctuary, reception staff were friendly and our room featured a garden view, a king bed and a large en-suite. The room felt like luxury, the only things missing were a few finishings eg. information on hotel amenities (this was on the tv although did not provide enough information on location of services, activities etc), mints/chocolates on the bed would have been nice or a bottle of wine . The room lacked a little care, as did the hotel itself, it was truly a sanctuary although one that hadn't been as well kept as it should be. Overall it was a nice little getaway and we made well use of the pool on top level , the staff were great and location very central to all themeparks.

Posted by , from Melbourne on 22 Sep. 2017

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Comment from Hotel Management

13 Nov. 2017 by Amara Sanctuary Team

Dear Josh, Thank you very much for your review! We are pleased to know that you enjoyed your stay with us. It is also a delight to receive compliments praising our service, particularly for our associates, we are glad they were able to make your stay more pleasant. We hear you on your comments and will collective review your feedback in our evaluations. Thank you for choosing Amara Sanctuary Resort once again and hope to welcome you back again soon! Yours sincerely, Amara Sanctuary Team

5 out of 5

Best spot in Santosa

The room, the location, the staff... best experience we've had at any resort around the world. Beautiful rooms, very helpful and friendly staff and a 3 min walk to the beach & 5 min walk to Resort World restaurants & attractions.

Posted by , from E on 22 Jan. 2017

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Comment from Hotel Management

10 Mar. 2017 by Amara Sanctuary Team

Dear Lynny, Thank you for your lovely note! Thank you for choosing Amara Sanctuary Resort! It has always been delightful to receive positive feedback praising our service. We will certainly share your kind words with our associates. We appreciate your thoughtfulness and are grateful for your support. Yours sincerely, Amara Sanctuary Team

3 out of 5
Room was Ok but clean. Staff very friendly and helpful.

Posted by on 12 Oct. 2016

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4 out of 5

Good Hotel, only 3min walk to resort world area.

Nice hotel, buffet breakfast a little different to what we were used too. Just OK, friendly staff and nice surrounds, pools are awesome. Shuttle bus to main shopping centre but not to nearest monorail station which is only 3 minute walk. Strange.

Posted by , from Sydney! SYD on 7 Sep. 2016

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2 out of 5

NOT TO BE RECOMMENDED!!!

Pros: nothing
Cons: service, service SERVICE!!! and mildew smell coming from everywhere!
Location: Universal studios, Night safari,Vivo city-shopping center take a taxi or the free bus which goes around sentosa island(bus was very convenient)
We Landed on a Monday night, excited and all…to walk into a so called foyer with noone to greet us and with construction workers everywhere. Our Accommodation was under renovations! Noone had informed us about this at all!! The Infinity pool was closed, Restaurants and Bar under renovations (So we couldn’t drink our sorrows away) Our room had the bathroom door jammed, blocked toilet, bad mildew smells throughout hallways and air con, and poor service throughout our stay and always giving us wrong information about everything. They apparently upgraded us.. which was only TO THE ROOM ACROSS THE HALL!

Posted by , from Melbourne, VIC Australia on 20 Aug. 2016

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About the Amara Sanctuary Resort Sentosa

Location 1 Larkhill Road, Singapore, 099394

Property Features

Amara Sanctuary Resort Sentosa offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Amara Sanctuary Resort Sentosa. A shopping center shuttle and a train station pick-up service are free. Free self parking is available. This 5-star Singapore hotel is smoke free.

  • 140 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Changi Airport (SIN) (27.6 km / 17.2 mi)
  • Property shuttles: Free train station pick-up and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Amara Sanctuary Resort Sentosa offers 140 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:30 AM.

Shutters Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Spa Services

  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 117.7 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Outside food or drinks are not permitted on the premises. Penalties apply for failure to comply.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: SGD 23.54 for adults and SGD 11.77 for children (approximately)
  • A late check-out fee will be charged
  • Rollaway bed fee: SGD 117.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amara Resort Sentosa
  • Amara Sanctuary
  • Amara Sanctuary Resort
  • Amara Sanctuary Resort Sentosa
  • Amara Sanctuary Sentosa
  • Amara Sentosa
  • Amara Sentosa Resort
  • Sanctuary Resort Sentosa
  • Sentosa Amara Resort
  • Sentosa Amara Sanctuary
  • Amara Sanctuary Hotel Sentosa Island
  • Amara Sanctuary Resort Sentosa Hotel Sentosa Island
  • Amara Sanctuary Sentosa Island
  • Amara Sanctuary Resort Sentosa Singapore
  • Amara Sanctuary Sentosa Singapore
  • Amara Sanctuary Resort Sentosa Hotel Island
  • Amara Sanctuary Resort Sentosa Hotel
  • Amara Sanctuary Resort Sentosa Singapore
  • Amara Sanctuary Resort Sentosa Hotel Singapore

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.