"I was expecting more when I arrived, this place is very underwhelming. There was mould in the room. The place is in dire need of maintenance. The door ... " More
The restaurant, Shutters Restaurant, is open for breakfast, brunch, lunch, and dinner. Enjoy the gym and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and spa services. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of a free shopping center shuttle.
Sights within a 20-minute drive of this 5-star Singapore hotel include Gardens by the Bay and Raffles City.
4 Aug. 2022 by Marketing Communications Team
Dear Debbie, Thank you for taking the time to share with us your honest feedback. To start we would like to apologise for the unsatisfactory experience you had during your recent stay with us. It is to our disappointment and regret that we displayed such standard to you and we would like to reassure you that this is not the standard that we pride ourselves on. Please know that we have taken your feedback seriously and that we will be looking into the issues you raised regarding the maintenance of the rooms and facilities with the relevant departments. We will continually work towards creating a better and more valuable experience for all our guests and we hope that this incident will not mar your impression of us. Kind regards, Marketing Communications Team
28 Jan. 2020 by Benny Wong
Dear Guest, Thank you for the wonderful review. We are pleased to hear that your experience was an exceptional one and we hope to welcome you back soon. Yours faithfully, Benny Wong Front Office Manager
1 Jul. 2019 by Benny Wong
Dear Guest Thank you for the wonderful review. We are pleased to hear that your experience was an exceptional one and we hope to welcome you back soon. Yours faithfully, Benny Wong Front Office Manager
12 Jun. 2019 by Benny Wong
Dear Phil Thank you for the wonderful review. We are pleased to hear that your experience was an exceptional one and we hope to welcome you back soon. Yours faithfully, Benny Wong Front Office Manager
4 May 2018 by Amara Sanctuary Team
Dear Lisa, Thank you for choosing Amara Sanctuary Resort Sentosa. We are pleased to hear that you enjoyed your recent stay with us. It is always delightful to receive positive feedback from our guests. We appreciate your time to share this review of us and are grateful for your support. We look forward to your return stay soon.
23 Jan. 2018 by Amara Sanctuary Team
Dear Valued Guest, We hear you on your feedback and are pleased to share that the team is reviewing the feedback to better address these concerns in a timely manner. We thank you for taking the time to share your feedback and we hope to have an opportunity to have you back with us in the future. Regards, Amara Sanctuary Team
13 Nov. 2017 by Amara Sanctuary Team
Dear Josh, Thank you very much for your review! We are pleased to know that you enjoyed your stay with us. It is also a delight to receive compliments praising our service, particularly for our associates, we are glad they were able to make your stay more pleasant. We hear you on your comments and will collective review your feedback in our evaluations. Thank you for choosing Amara Sanctuary Resort once again and hope to welcome you back again soon! Yours sincerely, Amara Sanctuary Team
10 Mar. 2017 by Amara Sanctuary Team
Dear Lynny, Thank you for your lovely note! Thank you for choosing Amara Sanctuary Resort! It has always been delightful to receive positive feedback praising our service. We will certainly share your kind words with our associates. We appreciate your thoughtfulness and are grateful for your support. Yours sincerely, Amara Sanctuary Team
As a guest of Amara Sanctuary Resort Sentosa (SG Clean), you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Amara Sanctuary Resort Sentosa (SG Clean). A shopping center shuttle and a train station pick-up service are free. Free self parking is available. This 5-star Singapore hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Amara Sanctuary Resort Sentosa (SG Clean) offers 140 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Shutters Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN) or the Government-mandated self-isolation.
As an alternative to proof of COVID-19 vaccination or a negative PCR test, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.
As an alternative to proof of COVID-19 vaccination, guests may provide a record of medical exemption to COVID-19 vaccination during check-in.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Outside food or drinks are not permitted on the premises. Penalties apply for failure to comply.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.