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Hotel Haven

Photo gallery for Hotel Haven

A breakfast setup with a table, chairs, and a view of a cityscape through a window.
Property video
A hotel lobby with a marble staircase, a fireplace, and a sign indicating the location of the Havens Meetings and Gym.
A bar area with a variety of liquor bottles and glasses.
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$286
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
Unioninkatu 17, Helsinki, 00130
  • Place, Kauppatori Market Square
    ‪1 min walk‬
  • Place, Esplanadi
    ‪1 min walk‬
  • Place, Helsinki Cathedral
    ‪6 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪30 min drive‬

Room options

View all photos for Superior Single Room

Lobby

Superior Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

A neatly arranged hotel room with a bed, a chair, a table with a lamp, and a painting on the wall.

Superior Room

9.6 out of 10
Exceptional
(63 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Balmuir Suite

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a framed picture on the wall.

Balmuir Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe

A neatly made bed with a floral-patterned bedspread, two bedside lamps, and a framed artwork above the bed.

Grand Deluxe

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Harbour View

A hotel room with a sofa, a small table with a lamp, and a view through the window.

Grand Deluxe Harbour View

8.0 out of 10
Very good
(2 reviews)
  • Harbour view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Town Square)

A neatly made bed with a patterned bedspread, two bedside lamps, a large mirror above the bed, and a bench in front of the bed.

Suite (Town Square)

  • Harbour view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Helsinki

A luxury stay in the heart of Helsinki awaits you at Hotel Haven. You'll find Kauppatori Market Square a few steps away and Helsinki Cathedral within a 10-minute stroll. Highlights at this boutique hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Kaartinkaupunki hotel include Stockmann and Finlandia Hall is within 30 minutes.

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.2 km
  • Esplanadi - 1 min walk - 0.2 km
  • Senate Square - 4 min walk - 0.4 km
  • Helsinki Cathedral - 6 min walk - 0.5 km
  • Stockmann - 9 min walk - 0.8 km

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 42 min drive

Restaurants

  • ‪Kappeli - ‬2 min walk
  • ‪Pompier - ‬2 min walk
  • ‪Story - ‬3 min walk
  • ‪Runar - ‬3 min walk
  • ‪Robert's Coffee - ‬2 min walk

About this property

Hotel Haven

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Haven. Parking is available for a fee.

This 5-star Helsinki hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2009
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Haven offers 137 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Smart televisions come with pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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  • Pet-friendly
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 39 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

What is the cancellation policy at Hotel Haven?

Hotel Haven offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Haven?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Haven on 16 Aug 2026 start from AU$286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Haven?

Yep, Hotel Haven has a self car park for EUR 39 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Haven?

The closest beach to Hotel Haven is Hietaniemi Beach (2.7 km).

Is Hotel Haven family-friendly?

You bet! With amenities such as laundry facilities, as well as travel cots in the guestrooms, it's no surprise that Hotel Haven is a hit with families.

Does Hotel Haven serve breakfast?

Yep, buffet brekkie is served daily.

Is there a free airport shuttle available at Hotel Haven?

No, Hotel Haven does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Haven?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Haven?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Haven?

Furry friends are welcome at Hotel Haven, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Haven Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, perfect location, nice room ös and great breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Leda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast selections
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in downtown Helsinki.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mira

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, professional helpful staff, great rooms and breakfast.
View from our room
Breakfast room overlooking the sea and Helsinki food hall
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

John

Efficient and pleasant staff. Rooms were clean and comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with a view of the harbor, a wide selection of delicious breakfast, great and safe location near tourist attractions, restaurants and shopping.
View from the room
Breakfast area
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Catriona

Liked: Cleanliness, property conditions & facilities, room comfort
Cosy, boutique hotel, very clean, good bar with fire.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Kyle

Liked: Cleanliness
Pros: Large bathroom, minibar, Byredo products Cons: Shower door is not wide enough to contain shower water, WiFi was abysmal. Overall felt more like a 4 star than a 5 star
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and airy with good storage. Bed was comfortable. Shower was excellent. Staff were always friendly and helpful.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the center of town, great breakfast
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
Todo excelente.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Nisha

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good, though repetitive. Room was clean, very warm and cozy. The staff was friendly, always met with a smile - not so common on this side of Earth apparently. Location was perfect for tourists.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

soyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room and good breakfast
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Mercedita

Liked: Cleanliness, staff & service, amenities
Staff at the front desk are very helpful. Very clean room and bathroom. It’s very quiet and most of all it’s convenient to al the stores, attractions and restaurants. I will definitely stay again at Hotel when I return to Finland next year.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jaana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, staff and location!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Zicong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, close to several tourism places.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Central Helsinki hotel

Excellent 4* hotel near the centre and port of Helsinki
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast and a lovely bar. Well equipped room with a comfortable bed.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and quirky. Lovely staff, and great room and location!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Ellen

Loved the bed. Nice, big room. The breakfast was very nice. Really liked
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel has wifi. But it is public. no password. I felt very suspicious about hacking, especially when I noticed strange things happening with my phone messages. For a "5-star" hotel that cannot offer secure wifi to guests, I find it very disappointing. Also, they don't have functioning scales and batteries. The hotel looks good from the outside. excellent location. Just need to provide secure wifi to guests to make it excellent.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, great breakfast, convient location, helpful staff.
Stayed 2 nights in Sep 2024