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Queenco Hotel & Casino

5.0 star property
Alpine luxury near Victory Beach

Photo gallery for Queenco Hotel & Casino

Poolside bar
4 restaurants, breakfast, lunch, dinner served; Asian cuisine
2 bars/lounges, poolside bar, beach bar
Poolside bar
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Victory Beach, Mohavithey Krong, District 3, Sihanoukville, 18000
  • Place, Victory Beach
    ‪7 min walk‬
  • Place, Xtreme Buggy
    ‪10 min walk‬
  • Place, Sihanoukville Port
    ‪12 min walk‬
  • Airport, Sihanoukville (KOS)
    ‪32 min drive‬

Room options

View all photos for Deluxe Twin Room, 1 Bedroom, City View

Pillow-top beds, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, 1 King Bed, Sea View

Deluxe Double Room, 1 King Bed, Sea View

Deluxe Double Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Smart TV
Day bed
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Pillow-top beds, minibar, in-room safe, desk

Junior Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Day bed
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 81 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Smart TV
Day bed
Pillow-top bed
Blackout curtains
Separate bedroom
Hairdryer
  • 68 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Day bed
Blackout curtains
Pillow-top bed
Hairdryer
Private bathroom
  • 98 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Balcony view

Royal Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Day bed
Blackout curtains
Pillow-top bed
Hairdryer
Private bathroom
  • 134 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room, 2 Double Beds, City View, Beachfront

Premium Twin Room, 2 Double Beds, City View, Beachfront

Premium Twin Room, 2 Double Beds, City View, Beachfront

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Double Room, Beachfront

Premium Double Room, Beachfront

Premium Double Room, Beachfront

Highlights

Soundproofed
Air conditioning
Smart TV
Day bed
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Double Beds, Sea View

Pillow-top beds, minibar, in-room safe, desk

Deluxe Twin Room, 2 Double Beds, Sea View

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Bathrobes
  • 31 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Bathrobes
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Double Room, 1 Bedroom, City View

Luxury Double Room, 1 Bedroom, City View

Luxury Double Room, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

About the area

Sihanoukville

A luxury stay in Sihanoukville awaits you at Queenco Hotel & Casino. You'll be 0.5 km (0.3 mi) from Victory Beach and 2.8 km (1.8 mi) from Independence Beach. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include Thai massages, reflexology and mani/pedis along with access to the sauna and hot tub. The restaurant, BAGO, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site outdoor swimming pool and nightclub. Other amenities include a casino, free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an area shuttle. .With a stay at this 5-property class Sihanoukville City Centre hotel, you'll be 3.8 km (2.4 mi) from Samudera Supermarket and 4.1 km (2.5 mi) from Phsar Leu Market.

What's nearby

  • Victory Beach - 7 min walk - 0.6 km
  • Xtreme Buggy - 10 min walk - 0.9 km
  • Sihanoukville Port - 12 min walk - 1.1 km
  • Independence Beach - 4 min drive - 2.3 km
  • Sokha Beach - 8 min drive - 4.6 km

Getting around

  • Sihanoukville (KOS) - 27 min drive

Restaurants

  • ‪Burger King - ‬13 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Café Amazon - ‬15 min walk
  • ‪KFC - ‬12 min walk
  • ‪Chhne Meas Restaurant - ‬3 min walk

About this property

Queenco Hotel & Casino

Alpine luxury near Victory Beach
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Queenco Hotel & Casino, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as waterskiing and motor boating.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers an outdoor pool, a children's pool and a steam room.

Smoking is allowed in designated areas at this 5-star Sihanoukville hotel.

  • 199 guestrooms or units
  • 7 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Casino
  • Nightclub
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Queenco Hotel & Casino offers 199 air-conditioned accommodations with minibars and a safe. Beds feature pillowtop mattresses. 42-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.0 out of 5, Very good, 392 reviews
The price is AU$247
includes taxes & fees
21 Jan - 22 Jan
Sokha Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge) up to 5 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 13 for adults and USD 6.50 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • An Nam
  • BAGO
  • MarcoPolo
  • Onami

Things to do

  • 157 slot machines
  • 28 gaming tables
  • Billiards/pool table
  • Casino (26,910 square foot of space)
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Motor boating
  • Nightclub
  • Outdoor pool
  • Personal motorised watercraft
  • Pilates classes
  • Sauna
  • Snowboarding
  • Steam room
  • Water skiing
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Thai massages

Accessibility

  • Lift

More

  • 2 buildings
  • 7 floors
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queenco Hotel & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Cots (infant beds) are available for USD 45 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13 for adults and from USD 6.50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 45 per night
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, JCB International, Union Pay, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Queenco Hotel Casino Sihanoukville
Queenco Hotel Casino
Queenco Casino Sihanoukville
Queenco Casino
Queenco Hotel & Casino Hotel
Queenco Hotel & Casino Sihanoukville
Queenco Hotel & Casino Hotel Sihanoukville

Frequently asked questions

Are there any beaches close to Queenco Hotel & Casino?

Yep, Queenco Hotel & Casino is a short 6-minute walk from Victory Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find motor boats and boat tours.

Is there a spa on site at Queenco Hotel & Casino?

Yep, there is an onsite spa at Queenco Hotel & Casino. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Queenco Hotel & Casino have a pool?

Queenco Hotel & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 11:00 PM.

What luxury perks are available at Queenco Hotel & Casino?

Queenco Hotel & Casino features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Queenco Hotel & Casino a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Queenco Hotel & Casino.

Is Queenco Hotel & Casino family-friendly?

You bet! With amenities such as a children's pool, laundry facilities and a deli, it's no surprise that Queenco Hotel & Casino is a hit with families.

Does Queenco Hotel & Casino serve breakfast?

Yep, buffet brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Queenco Hotel & Casino?

No, Queenco Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Queenco Hotel & Casino?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Queenco Hotel & Casino?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Queenco Hotel & Casino?

No, pets and service animals are not allowed.

Queenco Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 65 reviews
Rating 8 - Good. 14 out of 65 reviews
Rating 6 - Okay. 7 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mey Mey

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Queenco Hotel offers an excellent location, beautiful rooms, delicious food, relaxing massages, a well-equipped gym, and a friendly staff. I am happy to recommend it to anyone looking for a wonderful place to stay and would be very pleased to visit again.
Room
Stayed 1 night in Oct 2025

10/10 Excellent

Udam

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , best service and very good food and environment. Overall great experience at Queenco Hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Madelon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Super friendly owner who was very involved. Loved every minute of the stay and will definitely be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Super!
Stayed 2 nights in Dec 2024

8/10 Good

Pranay

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Quite

The property is divided by a road into 2. Swimming pool , restaurant & Casino are on the beach side & the main building is across. The rooms are big spacious. The breakfast is very good & what better place than the beach to have it. It’s quieter part of the town. The sea is amazing and is great for swimming. Saw lots of family crowd. A great stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Werner, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Very slow internet. Anything else was great.
Stayed 6 nights in Jan 2024

10/10 Excellent

Mukthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and Amazing staff Queenco Hotel is amazing with nice views and the staff is very helpful and warm welcome. I really recommend this hotel to everyone who finding accommodation at Sihanoukville Thank you very much for your satisfaction with me will come to stay here again soon
Stayed 1 night in Jan 2024

10/10 Excellent

Mukthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel and Friendly staff Queenco Hotel and Casino is my favorite hotel in Sihanoukville, super friendly staff, great food, and excellent services. The room is spacious and very clean, and the pool and beach are very clean too. The location is the best and it is located next to the port. The receptionist is very helpful and friendly. Thank you for giving me a good experience during my stay.
Stayed 1 night in Jan 2024

10/10 Excellent

PHILIPPE, Montreal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very kind in Cambodia but at Queenco, they are even nicer if that’s possible! The room, the assistance from the staff, everywhere we went on the hotel grounds, the food and drinks were above our expectations! And we are not easily pleased; thus we highly recommend the Queenco! Special thanks to Somros!
Stayed 6 nights in Jan 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just here for one night before heading to Koh Rong, and this was the perfect place. The restaurant/bar on the beach is great, as is the casino. This place also has probably the best gym I've seen in a hotel. The staff were very helpful, particularly Mr. Tak (Charly) who organised for free transfer to the ferry, as well as gave me recommendations for other places in Cambodia to visit.

4/10 Poor

Wee Kay

Business traveller
Disliked: Staff & service
Room Security was poor
Stayed 1 night in Jul 2023

10/10 Excellent

chhan, Fort Benning

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience at QueenCo was absolutely delightful during our four-night stay. The service provided by the staff was outstanding, as they were extremely friendly and accommodating. The room consistently maintained a high level of cleanliness, and the pool proved to be perfect for guests of all ages. We thoroughly enjoyed the delicious breakfast and dinner options as well. Without a doubt, we would eagerly choose QueenCo for our future stays.
Stayed 3 nights in Jun 2023

10/10 Excellent

Craig, Ventnor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and beach front with beautiful sunset views. Breakfast was good and the rooms are large
Stayed 1 night in Feb 2023

10/10 Excellent

jessika

Stayed 1 night in Jan 2023

10/10 Excellent

Andrianus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room very cleanness
Stayed 1 night in Sep 2022

10/10 Excellent

Rendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and friendly staff, delicious food cleanness beach, especially nice view
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Had a nice open air restaurant on the beach. At night you got eaten by insects. Breakfast was included in my room rate. When I went down to breakfast , I ordered a coffee ( didnt want breakfast) I was ( attempted) charged $US6 for a cup of coffee. "Coffee doesnt come with breakfast" These people ( Cambodians) are screwing their tourist industry by ripping tourists off for every thing. I will never go back there.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This area is a building site at the moment, with contractors working late in to the night with drills hammers etc. This was made worse by the pneumatic drill at 7am. The cold water went off leaving us unable to shower. This is not the service you expect to receive at a higher end hotel. I have had much better stays in cheaper places
Stayed 1 night in Mar 2019

2/10 Terrible

KongBeng, Malaysia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The only good thing is that the hotel has a café near the beach
Stayed 2 nights in Jul 2018

8/10 Good

Francisco

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2017

10/10 Excellent

kyie , australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic hotel

Great hotel, friendly staff, great amenities, very comfy bed, great shower, the list goes on.. would highly recommend you stay there
Stayed 2 nights in Jul 2017

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice upmarket hotel in Sihanoville

Lovely upmarket hotel in great location. Very friendly staff and a nice pool. Value for money.

8/10 Good

Welton, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities

Nice new hotel with wonderful staff

Relaxing experience with wonderful reception staff PecDay (sp?). Pool supervisor Dom was excellent as well as the young ladies from Sweden. Bar was well stocked and a great place for afternoon conversation.

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel location is good

Overall my rating is great. But need further improve on the room arrangement - it's spend >30 min to verify room reservation process .

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service