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Hotel Description

A luxury stay in the heart of Siem Reap awaits you at Empress Angkor Resort & Spa. You'll be 1 km (0.6 mi) from Cambodian Cultural Village and 4.6 km (2.9 mi) from Pub Street. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool.

All 390 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, free wired Internet and balconies. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium linens invite a good night's rest. IPod docks, private yards and coffee/tea makers are also available.

A day of pampering can include prenatal massages, aromatherapy and hydrotherapy along with access to the sauna and spa tub. The restaurant, Crown Cafe Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Dynasty Bar is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the fitness centre, outdoor tennis court, spa tub and sauna. 4478 square feet (416 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a free manager's reception and a kids' swimming pool. Free buffet breakfast is available daily between 5:30 AM and 10 AM. There's also free valet parking, along with the convenience of a free area shuttle.

With a stay at this 5-star Siem Reap hotel, you'll be 3.7 km (2.3 mi) from Royal Garden and 4.2 km (2.6 mi) from Angkor Night Market.

Superior Room - Free Round Trip Airport & Downtown Shuttle

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$58* Per night/room 23 Sep. - 24 Sep.

Superior Family (Interconnecting) - Free Round Trip Airport & Downtown

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room - Free Round Trip Airport & Downtown Shuttle

Bed Count 1 King Bed Maximum Occupancy 3 Max

Empress Suite - Free Round Trip Airport & Downtown Shuttle

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Family (Interconnecting) - Free Round Trip Airport & Downtown Shuttle

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Room - Free Round Trip Airport & Downtown Shuttle

Bed Count 1 King Bed Maximum Occupancy 3 Max

Empress Angkor Resort & Spa ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Empress Angkor Resort & Spa

Everyone (8) Couples (1) Family (1)
5 out of 5
A massive thank you to Samuon, Sophera, Tha, Vy and Lin for making my family feel so welcome and to the amazing service they provided on our memorable stay. I highly recommend staying at the Empress Angkor Resort for a holiday to remember!

Posted by on 24 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by SreyMa-eCommerce Officer

Dear Value Guest , Warmest Greeting From Empress Angkor Resort & Spa ! Thank you so much for reviewing us. On behalf of the entire team, I am so delighted that you had the wonderful stay with us, especially the appreciation to our staff Samoun , Sopheara , Tha , Vy and Lin , service, and property. Somehow, I will bring up your comment to share within the team here. Hopefully, you will choose our service once you come visit again. With cares and sincere regards The Management Team

4 out of 5

Very happy

Hotel staff very helpful and friendly,breakfast had a great selection of food. The only small drawback is the location is a few kilometres out of town and in the heat it is too far to walk. Tuk tuk always outside hotel just remember to bargain with them as the price is very negotiable. All temples required a pass costing $20.00 a day or $40.00 for a 3 day pass. Every thing is in USD so I would suggest plenty of $1.00 notes when you exchange your money. At the airport if you don't have a extra passport photo for your visa they are going to change an extra $12 U.S. on top of your visa. Cambodian people are very friendly and most speak very good English.

Posted by , from Australia on 24 Jun. 2016

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Comment from Hotel Management

22 Jul. 2016 by Un Rousdaly, E-Commerce

Dear Shelley , Warm greeting from Empress Angkor Resort & Spa! I would like to say thanks you for speeding valued time with us to stay in our Empress Angkor Resort & Spa and also sharing your brilliant experience during your stay. It is our honored that you have given us high review. I am extremely exited to hear that you are immensely loving our best customer service of all our staff. I will share your kind word with our entire team ,they truly will be extremely happy their heartfelt thanks . Thank you once again that you would Highly recommend us ! We look forward to welcoming you back home again for your next occasion.What is our fabulous ! Best Regards,

5 out of 5
Pros: Five star resort feel of the hotel including a sauna, spa and beautiful pool
Cons: Wifi didn't work-but all the more opportunity to check out the hotel
Location: Just right, Between airport & markets
Facilities: Wifi does not work; Value: Amazing, Amazing hotel!; Service: Flawless, Friendliess staff; Cleanliness: Immaculate;

Posted by , from Australia - ACT - Canberra on 4 Feb. 2015

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5 out of 5
Pros: Friendly helpful staff
Cons: Noisy building works and other guests
Location: Great
Facilities: Above average; Service: Outstanding; Cleanliness: Spick and span;

Posted by , from Australia - NSW - Sydney on 15 Nov. 2013

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5 out of 5
Pros: Swimming Pool
Location: Away from it all
Facilities: Outstanding; Value: Great deal; Service: Outstanding; Cleanliness: Pleasant;

Posted by , from Australia - NSW - Sydney on 16 Jan. 2013

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4 out of 5
Pros: The hotel's fit out is very nice
Cons: The gym Disney have enough equipment and was very hot
Location: Reasonable access, Outside the town centre
Value: Affordable;

Posted by , from Australia - VIC - Melbourne on 29 Jun. 2012

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4 out of 5
Pros: Staff very friendly, breakfast good and rooms good quality
Cons: They never picked me up at the airport - so make sure you put all your flight details like number and arrival time.
Location: Just right
Facilities: Nice ; Value: Affordable; Service: Friendly; Cleanliness: Delightful;

Posted by on 6 May 2012

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5 out of 5
Pros: Price
Cons: No western food very expencive food
Location: Close to everything
Facilities: Home away from home; Value: Bargain; Service: Go the extra mile; Cleanliness: Spotless; they pay staff dimeswhile massive profiting like 1 drink we buy is one poor guys days pay

Posted by , from Australia - NSW - Sydney on 1 May 2012

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5 out of 5
Pros: The management and staff made us extremely welcome. Everyone was friendly and went beyond themselves to ensure we had a wonderful stay.
Location: Short tuktuk ride to town
Value: Fantastic; Service: Very good made v welcome; Cleanliness: Perfect. ; 4-8m happy hour on cocktails. Brilliant

Posted by , from Australia - VIC - Melbourne on 23 Apr. 2012

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5 out of 5
Pros: The staff!
Cons: Distance from town, but it really isnt that much of a problem, with cheap tuk tuks to town coasting $3
Facilities: Top of the line; Value: Fantastic; Service: Remarkable, above and beyond;

Posted by , from Australia - VIC - Melbourne on 19 Apr. 2012

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About the Empress Angkor Resort & Spa

Location 888 National Road 6, Siem Reap,

Property Features

Empress Angkor Resort & Spa offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 4478 square feet (416 square metres) and includes conference centres. A kid's pool, a hot tub, and a fitness centre are also featured at the luxury Empress Angkor Resort & Spa. You'll have access to the outdoor pool at a partner property. An area shuttle within 3 km and A free shuttle from the airport to the hotel (available on request) are free. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Siem Reap hotel.

  • 390 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 4478 sq ft of conference space
  • 416 sq. m of conference space
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking , Free RV, bus, truck parking , Free parking nearby , Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Airport: Siem Reap (REP-Siem Reap Intl.) (4.6 km / 2.8 mi)
  • Property shuttles: Free airport pick-up, area shuttle within 3 km, and shopping centre shuttle
  • Parking: Free valet parking, self parking, extended parking, and RV/bus/truck parking

Room Amenities

Empress Angkor Resort & Spa offers 390 forms of air-conditioned accommodation which are accessible via exterior corridors, and features iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Private outdoor space
  • HD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 5:30 AM to 10 AM. The hotel hosts a free manager's reception daily.

Crown Cafe Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.

Dynasty Bar – This poolside bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Hotel Policies

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • Pets and service animals are not allowed at Empress Angkor Resort & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • No pets or service animals allowed
  • Union Pay
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Angkor Empress Hotel
  • Empress Angkor
  • Empress Angkor Hotel
  • Empress Angkor Hotel Siem Reap
  • Empress Angkor Siem Reap
  • Empress Hotel Angkor
  • Empress Angkor Resort Siem Reap
  • Empress Angkor Resort
  • Hotel Empress Angkor
  • Empress Angkor & Spa Siem Reap
  • Empress Angkor Resort & Spa Hotel
  • Empress Angkor Resort & Spa Siem Reap
  • Empress Angkor Resort & Spa Hotel Siem Reap

You should know

  • To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation.
  • Empress Angkor Resort & Spa offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.