8/10 Good
Ouarda
Travelled with family
14 Feb 2024
The property was very clean and the staff throughout were very warm and very welcoming. The only issue I had was the fact that I have paid for a family room so that my brother who was already in Turkey can stay with me. I was made to pay extra charges, as it was difficult for them to understand that no one would pay for a family room [ with a space for 4 people ] for one person! I ended up being charged twice. Expedia was extremely unhelpful to resolve this issue, which added to my frustration. A very hard lesson learnt! Still we would stay there in the future but we will make sure we book directly with the hotel!
Ouarda
Stayed 5 nights in Feb 2024