See all properties
Save

DoubleTree by Hilton Shymkent

3.0 star property

Photo gallery for DoubleTree by Hilton Shymkent

A pool area with two wooden lounge chairs and a view of trees through large windows.
A modern lounge area with seating, a bar, and decorative wall panels.
A modern lounge area with a sofa, armchairs, and a small table.
A modern building with a glass facade, labeled "DOUBLE TREE by Hilton," surrounded by greenery and a clear sky.
A hotel room with a bed, a desk, a chair, a television, and a window with a view of a building and greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
The current price is AU$91
includes taxes & fees
8 Aug - 9 Aug

Explore the area

View map
43 B. Momyshuly Avenue, Shymkent, 160000
  • Place, Abay Park
    ‪1 min walk‬
  • Place, Arbat Shymkent
    ‪16 min walk‬
  • Place, Shymkent Plaza
    ‪19 min walk‬
  • Airport, Shymkent (CIT-Shymkent Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Queen Room

A hotel room with a bed, two armchairs, a desk with a mirror, and a large window with curtains.

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Room

A hotel room with a bed, a chair, a desk, a vase of flowers, a lamp, and a cityscape painting on the wall.

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of a building.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed, Connecting Rooms

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Family Room, 1 King Bed, Connecting Rooms

  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a wooden desk, a flat-screen TV, a lamp, a chair, and a bed.

Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a desk with a kettle, a chair, a TV, and a window with curtains.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a desk with a coffee maker, a lamp, and a view of trees through the window.

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a wall-mounted abstract painting, a bedside lamp, and a wooden door.

Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of a building.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, City View

A hotel room with a bed, a desk with a kettle, a chair, a TV, and a window with curtains.

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

A hotel room with two beds, a wall-mounted abstract painting, a bedside lamp, and a wooden door.

Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for One-Bedroom King Suite

Premium bedding, minibar, in-room safe, desk

One-Bedroom King Suite

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Shymkent

A family-friendly stay in the heart of Shymkent awaits you at DoubleTree by Hilton Shymkent. Within steps you'll find Abay Park and Fontan Aquapark within a 15-minute stroll. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Near East Restaurant, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 0 square feet (0 square metres) of event facilities include a meeting room and conference space. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also free parking nearby, along with the convenience of airport drop-off service. .Sights within a 20-minute walk of this 3-property class Shymkent hotel include Arbat Shymkent and Shymkent Plaza.

What's nearby

  • Abay Park - 1 min walk - 0.1 km
  • Waterpark Dolphin - 12 min walk - 1.1 km
  • Arbat Shymkent - 16 min walk - 1.3 km
  • Kazhymukan Stadium - 17 min walk - 1.5 km
  • Shymkent Plaza - 19 min walk - 1.6 km

Getting around

  • Shymkent (CIT-Shymkent Intl.) - 10 min drive

Restaurants

  • ‪URBO Coffee - ‬20 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Tary - ‬5 min walk
  • ‪Kazakhasia Pan Asian Restaurant - ‬17 min walk
  • ‪Starbucks - ‬13 min walk

About this property

DoubleTree by Hilton Shymkent

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) and a train station pick-up service are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly DoubleTree by Hilton Shymkent.

This 3-star Shymkent hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 2012
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Shymkent offers 120 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Deluxe Double Room
Tourist hotel
Shymkent
  • Pool
  • Breakfast included
  • Parking included
  • Laundry room
4.5 out of 5, Wonderful, 4 reviews
The price is AU$49
includes taxes & fees
3 Aug - 4 Aug
Tourist hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Near East Restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 33-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool is closed on the last Saturday and Sunday of the month.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Shymkent

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: KZT 7500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 4000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Canvas Hotel Shymkent
Canvas Shymkent
Hotel Shymkent
Canvas Hotel Shymkent
DoubleTree by Hilton Shymkent Hotel
DoubleTree by Hilton Shymkent Shymkent
DoubleTree by Hilton Shymkent Hotel Shymkent

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Shymkent?

DoubleTree by Hilton Shymkent offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Shymkent?

As of 2 Aug 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shymkent on 8 Aug 2026 start from AU$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Shymkent have a waterslide?

No, there is no waterslide at DoubleTree by Hilton Shymkent, but Fontan Aquapark is a short 14-minute walk away.

What makes DoubleTree by Hilton Shymkent a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Shymkent.

Is DoubleTree by Hilton Shymkent family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Shymkent is a hit with families.

Is there a free airport shuttle available at DoubleTree by Hilton Shymkent?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at DoubleTree by Hilton Shymkent?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton Shymkent?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Shymkent?

No, pets and service animals are not allowed.

DoubleTree by Hilton Shymkent Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 56 reviews
Rating 8 - Good. 20 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daiho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to have some rest
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Very quite, very clean, good location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Mukhtar

Liked: Cleanliness, amenities, property conditions & facilities
Loved my short stay. Great staff. Perfect location. Clean rooms. Decent breakfast with local delicacies.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff speak some English. Beds are comfortable. Park across the street is nice.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Bridget

Liked: Cleanliness, property conditions & facilities
Easy walk to Abay Park and the Shymkent Marathon start. The welcome cookie was good.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ertugrul

Liked: Cleanliness, staff & service, property conditions & facilities
P/P ok
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Mauricio

Was not told about the hotel amenities, shuttle if any, no welcoming information you'd expect from an American establishment. Room seemed like it was not well kept, stained chair,
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Lazaros

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine but the prices of extra services are exorbitant for the level of life /cost of living in Shymkent. 9.000 Tenge for a breakfast per person when in the city two persons can have a breakfast for 6.000 tenge, is really out of the question. The same for massage services in the wellness area (e.g. 90.000 tenge for a massage, when I paid for a double room 50.000 tenge). Completely abnormal pricing…
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous professional staff. Well arranged room. TV should include more English language options, e.g. Al Jazeera, BBC, CNN, MSNBC news.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Leili

Liked: Amenities
Nice new hotel in a good location. Rooms, although small but have lots of storage space. and quite comfortable. Hotel has a small but nice/ clean spa/swimming pool. Breakfast not included in the room price. Charging for breakfast is quite an outdated concept, almost all hotels, specially high standard hotels offer breakfast free of charge.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend more TV English news channels, e.g., BBC, A Jazeera. Otherwise, all was good.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Ertugrul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvaltı vasattı.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service for this part of the world. The hotel has a huge indoor pool and sauna, great for winter weather. Breakfast is a nice buffet with various international features.
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

M.Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güleryüzlü personel temiz ve rahat konum güzel
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with helpful staff, good breakfast, comfortable bed, and clean. It's located right across from Abaya Park, so that is a nice touch. They also have a fitness room and swimming pool that they are very proud of. Changing money must be done at a bank, so you will need to walk about 5 minutes in the proper direction to do this.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel. Well trained staff
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Simona

People at the reception are very friendly. Good cost/benefit ratio.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The hotel is quote close to the Samal bus station (around 10 minutes by local bus). The room is clean and tidy. Plus, the staff are REALLY helpful, especially in helping us in register issue. Really recommended. : )
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アバイ公園の正面に位置する近代的なホテル

二連泊しました。従業員は非常に英語堪能でまた親切で、いろんな相談に乗ってくれます。 また部屋の掃除も行き届いており設備も抜群、快適な滞在を楽しめます。 ショッピングセンターやレストラン街にも程近く観光にも適しています。
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service
従業員のサービスがいまいち レストランのメニューの種類が少なすぎで長期滞在するには食べる物が限られる
Verified review

8/10 Good

진성

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

대체로 만족합니다

다만 기본적인 세면도구가 없어 아쉬웠다
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint, ok hotel

Fint 4 stjernet hotel. God service
Verified review

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful rooms, nice breakfast, pleasant staff

The hotel staff were helpful, the rooms extremely clean and comfortable, and the breakfast buffet was very nicely done as well. You can catch a city bus to the bus station if trying to get to Turkistan by minibus. You can also walk a few blocks to catch a city bus to the airport or one to the main train station in Shymkent. The memorial park is a few blocks away. A gem of a hotel in the city.
Verified review

10/10 Excellent

YUE HANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Shymkent

Excellent hotel, in extremely good conditions, very comfortable and also very good breakfast. The front desk staff are very helpful as well.
Verified review

10/10 Excellent

Anvar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ТысАча и одна ночь

Мне понравились молодые люди в решепшене и завтрак Вам надо обратить внимание на качество и приготовление кофе