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5.0 out of 5

"We initially stayed at the Heritage on the basis that it was designed by the Sri lankan architect Geoffery Bawa. The experience was completely worth i ... " More

By a verified traveller on Mon 27 May 2019

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Hotel Description

Heritage Madurai places you in the heart of Madurai, connected to the convention center and 3.5 km (2.2 mi) from Kazimar Big Mosque and Maqbara. Highlights at this luxury hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering at The Heritage Spa can include massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, The Banyan Restaurant, serves international cuisine and is open for breakfast and dinner. Swig and Tee Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, kids' swimming pool, and pool loungers as well as access to mountain biking. Business travelers can take advantage of meeting rooms, a 24-hour business center, and limo/town car service. Plus you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. There's also free valet parking, along with the convenience of train pick-up service.

Near this 4.5-star Madurai hotel, you'll find Meenakshi Amman Temple.

Deluxe Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$126* Per night/room 30 Apr. - 1 May

Luxury Plunge Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Heritage Madurai ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Heritage Madurai

Everyone (2) Couples (1)
5 out of 5
We initially stayed at the Heritage on the basis that it was designed by the Sri lankan architect Geoffery Bawa. The experience was completely worth it, the main buildings are beautifully crafted, and the residences retain an old world charm while being very comfortable. The property itself is fantastic, the grounds are a real oasis within Madurai. We made great use of the temple pool which is as amazing as in the photos. The entire staff are wonderful and attentive without fuss and look after the little details.

Posted by , from Sydney on 27 May 2019

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Comment from Hotel Management

28 May 2019 by Mani. P

Dear Mr.Andrew, Greetings from Heritage Madurai!!! We thank you for choosing to stay with us. We hope you had a pleasant stay with us and you were able to experience and enjoy the resort and its facilities. As a premium resort we constantly endeavor to keep up the standards for our guest’s facilities and services and also to exceed the expectations of our valued guests in all possible ways. Once again we thank you for your support and look forward to your visit. Warm regards Mani. P Reservations

5 out of 5
Luxury villa was excellent - fantastic design! Room was clean and well serviced.

Posted by , from Sydney on 23 Sep. 2018

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Comment from Hotel Management

23 Oct. 2018 by Mani

Dear Guest Vanakkam, It was a pleasure to have you stay at Heritage Madurai,Tamilnadu,India. We truly appreciate your time to share feedback of your stay on Expedia. We are happy to receive such a positive feedback and humbled by your gracious compliments on the resort and its services. We sincerely hope that we will have the opportunity to serve you again and the pleasure of welcoming you back at our Resort.

5 out of 5
We stayed in the facility that included the private plunge pool. It was absolutely amazing. Including the fact that where we stayed was designed by the famous architect Bawa and his apprentice was very surreal - an amazing indoor outdoor flow. The facility was well maintained and clean. The breakfast and dinner buffets were all you could hope for (continental as well as a large array of local food). We didn’t want to leave this place. I would come back here in a heartbeat!

Posted by , from Auckland, New Zealand on 10 Apr. 2018

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Property Features

Heritage Madurai offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Heritage Madurai. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Madurai hotel.

  • 1 building
  • 1 floor
  • 64 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Built in 2008
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Madurai Junction Station (3.9 km / 2.4 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Heritage Madurai offers 64 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

The Banyan Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

The Coffee Shop - Overlooking the garden, this coffee shop serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open 24 hours. Open daily.

Swig and Tee Bar - Overlooking the garden, this bar serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Minimum age to access spa is 11

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Heritage Madurai offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1750.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Heritage Madurai

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2500
  • Christmas Eve (24 December) Gala Dinner per child: INR 1250 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000.00 (up to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 950 per vehicle (one-way)
  • Rollaway bed fee: INR 1750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heritage Hotel Madurai
  • Heritage Madurai
  • Madurai Heritage
  • Heritage Madurai Hotel Madurai
  • Heritance Hotel Madurai
  • Heritage Madurai Hotel
  • Heritance Hotel Madurai
  • Heritage Madurai Hotel
  • Heritage Madurai Madurai
  • Heritage Madurai Hotel Madurai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of Heritage Hotels of India.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.