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Shiretoko Daiichi Hotel

3.5 star property
Family-friendly hotel with 2 restaurants and full-service spa

Photo gallery for Shiretoko Daiichi Hotel

Public bath
Public bath
Japanese Style Twin Room, Non Smoking, West Wing | Beach/ocean view
Public bath
Breakfast area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$267
5 Mar - 6 Mar

Explore the area

View map
306 Utorokagawa, Sharicho, Shari, Hokkaido, 099-4351
  • Place, Utoro Onsen
    ‪1 min walk‬
  • Place, Oronko Rock
    ‪17 min walk‬
  • Place, Shiretoko National Park
    ‪3 min drive‬

Room options

Japanese Western Room E Type(West Wing)

  • Sleeps 5

View all photos for Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor

Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor

Japanese Western Style Room with Japanese Futon, Non-Smoking, West Wing, 9th or 10th Floor

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Ocean view
  • 60 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Style Twin Room, Non Smoking, West Wing

Japanese Style Twin Room, Non Smoking, West Wing

Japanese Style Twin Room, Non Smoking, West Wing

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Partial sea view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room, Non Smoking, Shizen Wing

Japanese Style Room, Non Smoking, Shizen Wing

Japanese Style Room, Non Smoking, Shizen Wing

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for Japanese Western Style Room A with Japanese Futon, Non Smoking, Shizen Wing

Japanese Western Style Room A with Japanese Futon, Non Smoking, Shizen Wing

Japanese Western Style Room A with Japanese Futon, Non Smoking, Shizen Wing

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Partial ocean view
  • 52 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Western Style Room B with Japanese Futon, Non Smoking, Shizen Wing

Japanese Western Style Room B with Japanese Futon, Non Smoking, Shizen Wing

Japanese Western Style Room B with Japanese Futon, Non Smoking, Shizen Wing

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Partial ocean view
  • 52 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, Shizen Wing

Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, Shizen Wing

Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, Shizen Wing

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Ocean view
  • 62 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Style Twin Room, Non Smoking, Shizen Wing, No view

Japanese Style Twin Room, Non Smoking, Shizen Wing, No view

Japanese Style Twin Room, Non Smoking, Shizen Wing, No view

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • 36 sq m
  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese Style Twin Room, Non Smoking, Shizen Wing, Sea View

Japanese Style Twin Room, Non Smoking, Shizen Wing, Sea View

Japanese Style Twin Room, Non Smoking, Shizen Wing, Sea View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Run of House

In-room safe, desk, free WiFi, bed sheets

Run of House

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • 32 sq m
  • Sleeps 4
  • 4 Single Futons

Japanese Western Room D Type(West Wing)

  • Sleeps 7

Japanese Western Room C Type(West Wing)

  • Sleeps 4

Japanese Twin(West Wing)

  • Sleeps 2

Japanese Room(West Wing)

  • Sleeps 4

View all photos for Western Twin Room(East Wing)

In-room safe, desk, free WiFi, bed sheets

Western Twin Room(East Wing)

  • Sleeps 2

Japanese Western Corner Room(Shizen Wing)

  • Sleeps 4

View all photos for Japanese Room (East Wing)

Lobby

Japanese Room (East Wing)

  • Sleeps 4

Japanese Western Room Type B(Shizen Wing)

  • Sleeps 5

Japanese Twin Room(Shizen Wing)

  • Sleeps 2

Japanese Room(Shizen Wing)

  • Sleeps 3

View all photos for Japanese Western Style Family Room, Non Smoking, West Wing

In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Family Room, Non Smoking, West Wing

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Sea view
  • 75 sq m
  • Sleeps 7
  • 2 Single Beds and 5 Single Futons

View all photos for Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, West Wing, Panoramic View

In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room with Japanese Futon, Corner, Non Smoking, West Wing, Panoramic View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Ocean view
  • 55 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Style Room, Non Smoking, West Wing

Japanese Style Room, Non Smoking, West Wing

Japanese Style Room, Non Smoking, West Wing

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Partial ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Corner Deluxe

Corner Deluxe

Corner Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Partial sea view
  • 57 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Partial ocean view
  • 68 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • Partial ocean view
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

View all photos for Double Bed Room

Double Bed Room

Double Bed Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Universal Room with Care Bed

Universal Room with Care Bed

Universal Room with Care Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Satellite channels
Desk
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Deluxe(East Wing)

In-room safe, desk, free WiFi, bed sheets

Corner Deluxe(East Wing)

  • Sleeps 4

View all photos for Western Deluxe Twin With Sofa-bed(East Wing)

In-room safe, desk, free WiFi, bed sheets

Western Deluxe Twin With Sofa-bed(East Wing)

  • Sleeps 4

View all photos for Universal Room

Bathroom

Universal Room

  • Sleeps 2

View all photos for Western Double(East Wing)

In-room safe, desk, free WiFi, bed sheets

Western Double(East Wing)

  • Sleeps 2

Japanese Style Twin Room, Non Smoking, Shizen Wing, No View

  • Sleeps 2

View all photos for Superior, Japanese-Western Mixed With Bath, Ocean View

In-room safe, desk, free WiFi, bed sheets

Superior, Japanese-Western Mixed With Bath, Ocean View

  • Sleeps 5

Twin Room With Disable-Access-Non-Smoking-East Building

  • Sleeps 2

Japanese Western Room Type A(Shizen Wing)

  • Sleeps 5

About the area

Utoro

A family-friendly stay in Shari awaits you at Shiretoko Daiichi Hotel. Within steps you'll find Utoro Onsen and Oronko Rock within a 20-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and free self-parking. .A pampering day can include massages along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Enjoy the sauna, karaoke, kids' swimming pool and waterslide. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 3.5-property class Shari hotel include Shiretoko National Park and Shiretoko National Park Nature Center.

What's nearby

  • Utoro Onsen - 1 min walk - 0.0 km
  • Oronko Rock - 17 min walk - 1.5 km
  • Shiretoko National Park - 3 min drive - 2.5 km
  • Shiretoko National Park Nature Center - 5 min drive - 5.2 km
  • Shiretoko Goko - 16 min drive - 13.5 km

Getting around

  • Nakashibetsu (SHB-Nemuro - Nakashibetsu) - 88 min drive

Restaurants

  • ‪BARISTART COFFEE SHIRETOKO - ‬7 min drive
  • ‪オリジナルファーストフードの店 Cowberry - ‬19 min walk
  • ‪ユートピア知床 - ‬18 min walk
  • ‪ウトロ漁協婦人部食堂 - ‬16 min walk
  • ‪PETER BEIER SHIRETOKO - ‬15 min walk

About this property

Shiretoko Daiichi Hotel

Family-friendly hotel with 2 restaurants and full-service spa
Shiretoko Daiichi Hotel offers its guests a full-service spa, hot springs, and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Shiretoko Daiichi Hotel. Limited free parking is available on a first-come, first-served basis.

  • 209 guestrooms or units
  • 2 dining venues
  • Karaoke
  • Deli
  • Supervised kid's activities (free)
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Library
  • Gift shop
  • Newspapers for purchase
  • Lift
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Shiretoko Daiichi Hotel offers 209 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Hot springs
  • Karaoke
  • Library
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 20

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking half-board rates and requiring dinner at the hotel must arrive prior to 6 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Shiretoko Daiichi Hotel Shari
Shiretoko Daiichi Hotel
Shiretoko Daiichi Shari
Shiretoko Daiichi
Shiretoko Daiichi Hotel Shari-Gun, Japan - Hokkaido
Shiretoko Daiichi Hotel Hotel
Shiretoko Daiichi Hotel Shari
Shiretoko Daiichi Hotel Hotel Shari

Frequently asked questions

What is the cancellation policy at Shiretoko Daiichi Hotel?

Shiretoko Daiichi Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shiretoko Daiichi Hotel?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Shiretoko Daiichi Hotel on 5 Mar 2026 start from AU$261.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shiretoko Daiichi Hotel?

Yep, Shiretoko Daiichi Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Shiretoko Daiichi Hotel?

Yep, there is an onsite spa at Shiretoko Daiichi Hotel. You'll enjoy services like massages.

Does Shiretoko Daiichi Hotel have a pool?

Shiretoko Daiichi Hotel has a kids' pool.

Does Shiretoko Daiichi Hotel have a waterslide?

Yep, this property has a waterslide!

Is Shiretoko Daiichi Hotel family-friendly?

You bet! With amenities such as a children's pool, free supervised childcare and an arcade, it's no surprise that Shiretoko Daiichi Hotel is a hit with families.

Is there a free airport shuttle available at Shiretoko Daiichi Hotel?

No, Shiretoko Daiichi Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shiretoko Daiichi Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shiretoko Daiichi Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Shiretoko Daiichi Hotel?

No, pets are not allowed.

Shiretoko Daiichi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 442 reviews
Rating 8 - Good. 140 out of 442 reviews
Rating 6 - Okay. 44 out of 442 reviews
Rating 4 - Poor. 10 out of 442 reviews
Rating 2 - Terrible. 4 out of 442 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuk Kin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious. Excellent onset facilities. Very good breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Hedi

Stayed 2 nights in Oct 2025

8/10 Good

Gil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So so
Stayed 1 night in Oct 2025

8/10 Good

Yew Kit Kevin, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet spread. Nice sea view
Stayed 1 night in Sep 2025

8/10 Good

eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast buffet
Stayed 5 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Relatively spacious, well appointed rooms. Just make sure you ask for soft pillows!
Stayed 2 nights in Sep 2025

8/10 Good

Doris, Fairfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great views from our spacious tower-room & clean. The decor was quite dated and hotel is on top of the hill, difficult to get to without car.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jin

Stayed 2 nights in Jul 2025

8/10 Good

Ee Min

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in Japanese Western Style Room with Japanese Futon and the room is BIG~ Hotel room furnishing is on the older end but overall the room was comfortable. Onsen was great too. Hotel can be a little inconvenient for travellers without a car. For those driving, there is ample parking available both in front and behind the hotel. Hotel staff was friendly and helpful. Recommended stay when in Utoro, Shiretoko!
Stayed 2 nights in Jun 2025

6/10 Okay

jacinta

Travelled with partner
Disliked: Staff & service
This is the first time we have booked a Japanese hotel, but the service under average. Most of the staff are not Japanese, so they do not care about the service This hotel is suitable for your group, not for individual bookings. The good things about the hotel, the dinner is good. But we don't try the breakfast because they close early at 8.30 am
Stayed 2 nights in May 2025

10/10 Excellent

Warren, Coorparoo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this hotel. Was slight problem checking in but the front staff fixed it immediately! Room was perfect and all meals were fantastic. Amazing service.
Stayed 1 night in May 2025

10/10 Excellent

yi, douglaston

Liked: Cleanliness, staff & service, property conditions & facilities
The safest country on planet earth, with affordable cost of of living.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Property close to scenic area
Stayed 2 nights in Oct 2024

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Great food. Excellent!
Stayed 2 nights in Sep 2024

4/10 Poor

Hui

Disliked: Cleanliness, staff & service
Please don’t stay here if you are foreigner and no car. The front desk staff just excused she can’t speak English then throw me the QR code to read by myself. I have been to many onsen hotels in Japan. The service in Shiretoko Daiichi is not comparable to the others. I can say it is the worst onsen hotel. The plates are sooo dirty at restaurant. I can’t believe it’s in Japan! The staff never greet me when they see me. Only plus point is the room is big. But they gave me a very noisy room which is next to onsen. I couldn’t sleep well cos I can hear people walk pass my room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view!
Stayed 2 nights in May 2024

8/10 Good

Alice

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room cleaning team did not change the yukata used by the previous guest. I found tissue paper in the inside pocket. It was disgusting.
Stayed 4 nights in May 2024

10/10 Excellent

ok s.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and staff. Good shuttle service and front lobby service.
Stayed 3 nights in May 2024

8/10 Good

Siok Lin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and clean, except our room was located not near to the onsen. Really easy parking , and staff are friendly and helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A huge but clean and well maintained property. The dinner and breakfast buffets were well stocked with varieties, quantities and quality to please most palates. The onsen is big and the outdoor pool offers a panoramic sea view. The view of the sunset is especially mesmerizing. Don’t miss it.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still I think this hotel is the best hotel in Shari It’s worth every Penny you spend. Hotel staff are extremely kind
Stayed 2 nights in Sep 2023

10/10 Excellent

Laszlo, Piliscsaba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel was more than perfect: we arrived in an awful rainstorm, and they sent us a shuttle, so we didn’t have to go up to the entrance. In another event, someone at the lobby helped me navigate a Japanese only website to get a reservation for a bus service. The hotel is on a hill, and the upwards road is around 20 minutes from the bus central. It’s much - much! - easier if you have a car. It can be grueling if you have big bags or if you spent the day hiking. The hotel itself is elegant and enormous. I didn’t use the onsen, but people seemed to love it. There is a laundry room, an arcade and a massage room, and also a store inside the hotel where you can buy snacks, souvenirs and drinks. The breakfast and dinner was fantastic buffet style event. They had great varieties of both western and Japanese style foods, plus desserts, soups and everything in between. Seriously, this was the best hotel dining we’ve ever had in Japan! The rooms were big (enormous even) and sunny, the bathroom was very nice and of course everything was very clean. One of my favourite stays in Japan, ever. (again: it’s much better if you have a car, and you don’t have to climb the roads after a full day of hiking.)
Stayed 2 nights in Sep 2023

10/10 Excellent

Rajesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has humongous food options . The dinner and break fast options are amazing . Had stomach full of variety foods
Stayed 1 night in Aug 2023

6/10 Okay

Susan

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beautiful location, very large hotel , large room, huge windows with amazing view. I did not eat at the restaurant but used the large hot springs and enjoyed the many pools. The problem is that the hotel smells bad with musty carpets, elevators smell like smoke , the room carpet was very old and stained and the toilet room smelled horrible. The hotel is in desperate need of renovations and new carpets. It is so huge that it feels uncomfortable and unwelcoming.
Stayed 2 nights in Aug 2023