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Hotel ParkHills

3.5 star property
Hotel with free parking, steps from Shirahige Falls

Photo gallery for Hotel ParkHills

Lobby
Premium Japanese-Western room, 2 Single Beds, Non Smoking
Daily buffet breakfast (JPY 2750 per person)
Exterior
Hot springs

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Shirogane Onsen, Biei, Hokkaido, 071-0235
  • Place, Shirokane Hot Spring
    ‪3 min walk‬
  • Place, Shirahige Falls
    ‪5 min walk‬
  • Place, Blue Pond
    ‪4 min drive‬
  • Airport, Asahikawa (AKJ)
    ‪38 min drive‬

Room options

View all photos for Standard Twin room, 2 Single Beds, Non Smoking

Standard Twin room, 2 Single Beds, Non Smoking

Standard Twin room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Japanese-Western room, 2 Single Beds, Non Smoking

Standard Japanese-Western room, 2 Single Beds, Non Smoking

Standard Japanese-Western room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
  • 36 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Premium Japanese-Western room, 2 Single Beds, Non Smoking

Premium Japanese-Western room, 2 Single Beds, Non Smoking

Premium Japanese-Western room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Shower/bath combination
  • 36 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Premium Triple room, 3 Single Beds, Non Smoking

Premium Triple room, 3 Single Beds, Non Smoking

Premium Triple room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Family room, 2 Single Beds, Non Smoking

Premium Family room, 2 Single Beds, Non Smoking

Premium Family room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Compact Japanese-Western room, 2 Single Beds, Non Smoking

Compact Japanese-Western room, 2 Single Beds, Non Smoking

Compact Japanese-Western room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Bidet
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

About the area

Biei

Hotel ParkHills places you steps from Shirahige Falls and within a short 5-minute stroll of Shirokane Hot Spring. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, マルシェダイニング, is open for breakfast, lunch and dinner. Enjoy access to hot springs and a playground. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 8:30 AM. .With a stay at this 3.5-property class Shirogane Onsen hotel, you'll be 3.1 km (1.9 mi) from Blue Pond and 3.6 km (2.2 mi) from Tokachidake Bogakudai Observation Tower.

What's nearby

  • Shirokane Hot Spring - 3 min walk - 0.3 km
  • Shirahige Falls - 5 min walk - 0.4 km
  • Blue Pond - 4 min drive - 3.8 km
  • Furano Ski Resort - 43 min drive - 43.1 km
  • Asahiyama Zoo - 53 min drive - 48.0 km

Getting around

  • Nishinaka Station - 33 min drive
  • Asahikawa (AKJ) - 42 min drive

Restaurants

  • ‪Between The Bread - ‬5 min drive
  • ‪林道食堂 - ‬3 min walk
  • ‪歩人（ほびっと） - ‬8 min drive
  • ‪望岳台レストハウス - ‬6 min drive
  • ‪Auberge Ninguruforet - ‬10 min drive

About this property

Hotel ParkHills

Hotel with free parking, steps from Shirahige Falls
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Hotel ParkHills offers its guests hot springs and an indoor pool. A vending machine, an arcade/games room, and multilingual staff are also featured at Hotel ParkHills. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Biei hotel.

  • 164 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 1989
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Games room or arcade
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel ParkHills offers 164 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and bidets. This Biei hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 11:00 AM to midnight. There are 2 hot springs open between 11:00 AM and midnight.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 8:30 AM for a fee: JPY 2,750 for adults and JPY 2,200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • マルシェダイニング

Things to do

  • 2 hot springs
  • Arcade/game room
  • Indoor pool
  • Playground
  • Snow tubing
  • Snowshoeing
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park

Spa

  • 2 hot springs
  • Hot springs open from 11:00 AM - midnight
  • Hot springs water temperature - 42 ºC
  • Public bath open from 11:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 3150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: Guests with mobility issues should park in the 2nd of 3 parking lots.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2200 for children
  • Late check-out fee: JPY 3150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 11:00 AM to 9:00 PM
  • Hot springs access available from 11:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel ParkHills
Hotel ParkHills Biei
ParkHills Biei
Hotel ParkHills Biei
Hotel ParkHills Hotel
Hotel ParkHills Hotel Biei

Frequently asked questions

What is the cancellation policy at Hotel ParkHills?

Hotel ParkHills offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel ParkHills?

Yep, Hotel ParkHills has a free self car park.

Does Hotel ParkHills have a pool?

Hotel ParkHills has an indoor pool. The pool is open 11:00 AM to 9:00 PM.

What makes Hotel ParkHills a romantic place to stay?

Garden-view dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel ParkHills.

Does Hotel ParkHills serve breakfast?

Yeah, buffet brekkie is served daily between 7 AM and 8:30 AM.

Is there a free airport shuttle available at Hotel ParkHills?

No, Hotel ParkHills does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel ParkHills?

Yep, you can grab a meal at Hotel ParkHills's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel ParkHills?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel ParkHills?

No, pets are not allowed.

Hotel ParkHills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 164 reviews
Rating 8 - Good. 88 out of 164 reviews
Rating 6 - Okay. 41 out of 164 reviews
Rating 4 - Poor. 8 out of 164 reviews
Rating 2 - Terrible. 1 out of 164 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2025

10/10 Excellent

The

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen is good. Just a bit expensive when the hotel isn’t as new as before. Breakfast has a lot of selection too.
Stayed 1 night in Apr 2025

8/10 Good

Jane, Singapore

Liked: Staff & service, property conditions & facilities
Location of hotel is rather far away from city amenities.
Stayed 1 night in Oct 2018

8/10 Good

YEW CHAN

Liked: Cleanliness, property conditions & facilities, room comfort

Buffet dinner is just average

Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choice

They can tell you that the aircon is not working...
Stayed 1 night in Sep 2018

8/10 Good

Yim Fong

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

YUEN FAN JESSICA

Liked: Cleanliness, room comfort

Nice hotel with hot spring & swimming pool

Spent a night in this hotel. Enjoy their open air hot spring. Room itself is a bit dated but quiet. Hotel has a swimming pool too. We didn't have dinner & breakfast in the hotel so can't give any comment. Overall I will recommend this hotel to others.

8/10 Good

Vincent

Liked: Staff & service

8/10 Good

Ming Sze

Liked: Cleanliness, staff & service

8/10 Good

HUNG-YEE, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hot spring experience

It is a nice Onsen hotel. My familiy enjoy their hot spring very much. However, the location can only be arrive by car or few shift of bus.

6/10 Okay

Keiichi

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

The hotel is old but reasonably clean. Very close to blue pond and several waterfalls. Staff is friendly but not all of them speaks English, which can be a problem

4/10 Poor

Noppamas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Peter, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay with beautiful water falls nearby

We were very pleased with hotel staff Miss Lai for her assistance and advise while staying in this hotel. She was very patient with us explaining all the nearby locations and directions. Double thumbs up!!

10/10 Excellent

RUEN NING, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

charge is reasonable but the service is super. nice location nice service if you travel by car or bike... couldn't find such good deal from any other places...

8/10 Good

Hing Ngar Isabella, Hong Kong

Liked: Cleanliness, staff & service, room comfort

Hotel Parkhills

We get lost and arrival the hotel very late. Dinner service only to 8:45pm. There was not special service to us. We have to pay high cost and ate in a very hurry buffet style dinner. Not feel good.

8/10 Good

Yew Cheong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Onsen Hotel

Nice, get-a-way onsen hotel.

6/10 Okay

Ada, Hong Kong

nice national park around, close to nature

the hotel is fair but it's normal near Furano. Not bad service if u don't hv high expectation. Just next to National Park, easy to find with GPS after key in phone number. Overall, it's pleasant!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Ilona, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall very good

The hotel was good and the stuff spoke English (not so popular in Japan). I enjoy the view from our window and great food. The only cons were ladybugs. There were plenty of them in our room.

8/10 Good

Lisa, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right next to the falls

Hotel was OK, and the location was superb because you can access to the falls in 5 min walk from the hotel.

6/10 Okay

G Yiu, Hong Kong

Small Room

Small Room, small bed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

the best choice if u want a quiet vacation

the onsen was great. the hotels location is far from the town but its ok if u have a car