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Hotel Willow Banks

4.0 star property
Upscale spa hotel, walk to Mall Road

Choose dates to view prices

Photo gallery for Hotel Willow Banks

Outdoor dining
Restaurant
Front of property - evening/night
Premium bedding, minibar, in-room safe, individually decorated
Restaurant
Reviews
6.8

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Near Tourism Lift, The Mall, Shimla, Himachal Pradesh, 171001
  • Popular LocationMall Road1 min walk
  • Popular LocationChrist Church7 min walk
  • Popular LocationLakkar Bazar18 min walk

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
LED TV
  • 35 sq m
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
LED TV
  • 35 sq m
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room with Kitchenette

32-inch LED TV with cable channels, TV

Premium Room with Kitchenette

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Kitchenette
Fridge
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Interconnecting family room

Premium bedding, minibar, in-room safe, individually decorated

Interconnecting family room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Heating
Connecting rooms available
Fridge
LED TV
  • 70 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
LED TV
  • 19 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Club Room

Club Room

Club Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
LED TV
  • 35 sq m
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

10/10 Exceptional

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
LED TV
Ceiling fan
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
Radisson Hotel Shimla
Pool
Spa
Kids pool
Parking included
4.2 out of 5, Very good, (204)
The price is AU$322
for 1 night
includes taxes & fees
7 June - 8 June
Radisson Hotel Shimla

About the area

Shimla

Hotel Willow Banks places you steps from Mall Road and within a 10-minute stroll of Christ Church. Highlights at this hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages, aromatherapy and Ayurvedic treatments along with access to the sauna. Enjoy the nightclub, gym and sauna as well as access to bike hire. A meeting room, a business centre, and limo/town car service are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Shimla hotel include Gaiety Theater and Gaiety Heritage Cultural Complex.

What's nearby

  • Mall Road - 1 min walk
  • Christ Church - 7 min walk
  • Kali Bari Temple - 17 min walk
  • Lakkar Bazar - 18 min walk
  • Jakhu Temple - 12 min drive

Getting around

  • Shimla Station - 8 min drive
  • Shimla (SLV) - 21 min drive

Restaurants

  • The Brew Estate Shimla - 5 min walk
  • Cafe Sol - 2 min walk
  • Cafe Simla Times - 1 min walk
  • Scandal Delights - 8 min walk
  • The Seventh Heaven - 9 min walk

About this property

Hotel Willow Banks

Upscale spa hotel, walk to Mall Road
Hotel Willow Banks offers its guests a full-service spa, a health club, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. A nightclub, a rooftop terrace, and an arcade/games room are also featured at the business-friendly Hotel Willow Banks. Parking is available for a fee.

This 4-star Shimla hotel is smoke free.

  • 45 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Nightclub
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room
Hotel Willow Banks offers 45 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (INR 200 per day)

Food and drink

  • Daily buffet breakfast available for a fee: INR 700 for adults and INR 500 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Lift (122 centimetre wide door)

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Willow Banks

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 5015
  • New Year's Eve (31 December) Gala Dinner per child: INR 4000 (from 6 to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 700 for adults and from INR 500 for children
  • Self-parking fee: INR 200 per day
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Willow
Hotel Willow Banks
Hotel Willow Banks Shimla
Willow Banks
Willow Banks Hotel
Willow Banks Shimla
Willow Banks Shimla
Hotel Willow Banks Hotel
Hotel Willow Banks Shimla
Hotel Willow Banks Hotel Shimla

Frequently asked questions

Is parking available at Hotel Willow Banks?

Yep, Hotel Willow Banks has a self car park for INR 200 per day.

How much does it cost to stay at Hotel Willow Banks?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Hotel Willow Banks on 5 June 2024 start from AU$143.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Willow Banks?

Yep, there is an onsite spa at Hotel Willow Banks. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

What luxury perks are available at Hotel Willow Banks?

Hotel Willow Banks features a full-service spa, a nightclub and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Willow Banks a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Willow Banks.

Does Hotel Willow Banks serve breakfast?

You bet, buffet brekkie is served daily.

Is there a free airport shuttle available at Hotel Willow Banks?

No, Hotel Willow Banks does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Willow Banks?

Yep, Hotel Willow Banks has 4 restaurants.

What time are check-in & check-out at Hotel Willow Banks?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Willow Banks?

No, pets and service animals are not allowed.

Hotel Willow Banks Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 4 out of 37 reviews" "
Rating 4 - Poor. 6 out of 37 reviews" "
Rating 2 - Terrible. 6 out of 37 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Louisa

Stayed 3 nights in Mar 2023

10/10 Excellent

Nisha

Travelled with family
Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service crew are friendly
Stayed 1 night in May 2022

2/10 Terrible

Sandeep

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No heat no view but I paid for view room
Stayed 1 night in Feb 2022

10/10 Excellent

Anupam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Good
Stayed 1 night in Jan 2022

2/10 Terrible

Gagandeep

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in process was not smooth.
Stayed 1 night in Jan 2022

4/10 Poor

DONG J

Travelled with family
Disliked: Staff & service, amenities
I'll not stay at this hotel again. Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine. I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest. Avoid this hotel.
Stayed 3 nights in Nov 2021

10/10 Excellent

Amrita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2021

6/10 Okay

Krishan

Travelled with family
Hotel hasn’t Parking and overall is good
Stayed 1 night in Oct 2021

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021