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Grand Mercure Ise-shima Resort & Spa

4.0 star property
Hotel with free parking, near Shima Spain Village

Photo gallery for Grand Mercure Ise-shima Resort & Spa

Combined shower/bathtub, free toiletries, hair dryer, slippers
Public bath
Restaurant
Interior
In-room safe, blackout curtains, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AU$101
6 Jan - 7 Jan 2026

Explore the area

View map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295
  • Place, Ise-Shima National Park
    ‪1 min walk‬
  • Place, Matoya Bay Bridge
    ‪6 min walk‬
  • Place, Shima Spain Village
    ‪4 min drive‬

Room options

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain View

7.2 out of 10
Good
(10 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 33 sq m
  • Mountain view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, Japanese style, 4 futon beds, Oceanview

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Oceanview

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room with 2 single beds and 1 sofa bed, Mountain view

8.0 out of 10
Very good
(22 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Beds, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 3 Single Beds, Ocean View

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 7
  • 2 Twin Beds and 3 Twin Futons

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 33 sq m
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 36 sq m
  • Sea view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 72 sq m
  • Mountain view
  • Sleeps 9
  • 2 Twin Beds and 4 Twin Futons

View all photos for Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds, Sea View (Japanese Western Style)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Multiple Beds, Sea View (Japanese Western Style)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 8
  • 4 Twin Beds

View all photos for Classic Room, 2 Single Beds, Sea View (High Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 2 Single Beds, Sea View (High Floor)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 8
  • 2 Twin Beds

View all photos for Superior Room, 3 Single Beds, Non Smoking, Mountain View (High Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, 3 Single Beds, Non Smoking, Mountain View (High Floor)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 8
  • 3 Twin Beds

View all photos for Superior Room, 3 Single Beds, Non Smoking, Ocean View (High Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, 3 Single Beds, Non Smoking, Ocean View (High Floor)

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 8
  • 3 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Sea View

Deluxe Suite, Multiple Beds, Sea View

Deluxe Suite, Multiple Beds, Sea View

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 9
  • 4 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Suite, Multiple Beds

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

Classic Room, 2 Single Beds, Mountain View

Classic Room, 2 Single Beds, Mountain View

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 2 Single Beds, Mountain View

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Mountain View

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Suite, Multiple Beds, Mountain View

Highlights

Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Shima

At Grand Mercure Ise-shima Resort & Spa, you'll be 1.6 km (1 mi) from Shima Spain Village and 8.9 km (5.6 mi) from Yokoyama Observatory. Highlights at this hotel include 2 bars/lounges, a restaurant and free self-parking. .THE LOUNGE is the hotel's own lobby lounge. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a lift. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of free train pick-up service. .Sights within a 20-minute drive of this 4-property class Shima hotel include Ago Bay and Mikimoto Pearl Island.

What's nearby

  • Ise-Shima National Park - 1 min walk - 0.0 km
  • Matoya Bay Bridge - 6 min walk - 0.5 km
  • Shima Spain Village - 4 min drive - 1.7 km
  • Toba Aquarium - 33 min drive - 17.8 km
  • Ise Grand Shrine - 45 min drive - 28.8 km

Getting around

  • Ugata Station - 11 min drive
  • Nagoya (NGO-Chubu Centrair Intl.) - 148 min drive

Restaurants

  • ‪レストラン アルハンブラ - ‬5 min drive
  • ‪チュロス専門店 チュレリア - ‬5 min drive
  • ‪レストラン エルパティオ - ‬4 min drive
  • ‪カセタ ダルシネア - ‬6 min drive
  • ‪カフェ ミカサ - ‬4 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

Hotel with free parking, near Shima Spain Village
Some rates at Grand Mercure Ise-shima Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Mercure Ise-shima Resort & Spa offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Grand Mercure Ise-shima Resort & Spa also features a vending machine, shopping on site, and a lift. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shima hotel.

  • 372 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Mercure Ise-shima Resort & Spa offers 372 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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  • Free WiFi
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The price is AU$237
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Miyako Resort Shima Bayside Terrace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • ONSEN LOUNGE
  • THE LOUNGE
  • ビュッフェ会場「DINING -Le Sensor

Things to do

  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ise-Shima Royal Hotel
Ise-Shima Royal
Hotel Resorts ISE-SHIMA
Resorts ISE-SHIMA
Ise Shima Royal Hotel
Hotel Resorts ISE SHIMA
Mercure Ise Shima & Spa Shima
Grand Mercure Ise shima Resort Spa
Grand Mercure Ise-shima Resort & Spa Hotel
Grand Mercure Ise-shima Resort & Spa Shima
Grand Mercure Ise-shima Resort & Spa Hotel Shima

Frequently asked questions

What is the cancellation policy at Grand Mercure Ise-shima Resort & Spa?

Grand Mercure Ise-shima Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Ise-shima Resort & Spa?

As of 12 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Ise-shima Resort & Spa on 6 Jan 2026 start from AU$98.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Ise-shima Resort & Spa?

Yep, Grand Mercure Ise-shima Resort & Spa has a free self car park.

Are there any beaches close to Grand Mercure Ise-shima Resort & Spa?

The closest beach to Grand Mercure Ise-shima Resort & Spa is Goza Shirahama Beach (13.7 km).

Does Grand Mercure Ise-shima Resort & Spa have a pool?

Grand Mercure Ise-shima Resort & Spa has a seasonal outdoor pool and a kids' pool. The pool is open from July to August.

Is Grand Mercure Ise-shima Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and free train station drop-off, as well as changing tables and children's dinnerware in the guestrooms, it's no surprise that Grand Mercure Ise-shima Resort & Spa is a hit with families.

Does Grand Mercure Ise-shima Resort & Spa serve breakfast?

You bet, buffet brekkie is on offer daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Mercure Ise-shima Resort & Spa?

No, Grand Mercure Ise-shima Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Ise-shima Resort & Spa?

Yep, you can grab a meal at Grand Mercure Ise-shima Resort & Spa's onsite restaurant.

What time are check-in & check-out at Grand Mercure Ise-shima Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Mercure Ise-shima Resort & Spa?

No, only service animals are allowed.

Grand Mercure Ise-shima Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 126 out of 493 reviews
Rating 8 - Good. 196 out of 493 reviews
Rating 6 - Okay. 108 out of 493 reviews
Rating 4 - Poor. 42 out of 493 reviews
Rating 2 - Terrible. 21 out of 493 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eleazar, Sherman Oaks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exquisite! Comfortable beds and modern decor. Extremely comfortable. We got breakfast with our stay and we're so glad we did. What an amazing spread! The only thing lacking was juice. Highly recommended!
Stayed 1 night in Jul 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

It’s convenient to stay here near train station and it’s walking distance to the main street to hang.
Stayed 2 nights in Feb 2025

8/10 Good

Yuki

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Feb 2025

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tonnii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Comfortable stay. There is free shuttle service from ugata station, you need to book it with the hotel via phone. There is a big hall for breakfast with plenty of choices for Japanese n Western menu.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is located in good location and it looks fine but the dust is too much!!
Stayed 2 nights in Aug 2021

6/10 Okay

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent peaceful vacation spot

I really enjoyed this hotel as we booked Japanese style room. The only biggest complaints are the facts that there are only three elevators that we needed to wait for traffic congestion and very limited restaurant options. Other wise, we had decent stay.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel, huge step up to bathroom, staff not as courteous or helpful as most Japanese are.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Miku

Stayed 2 nights in Sep 2025

8/10 Good

ICHIKI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

SAYAKA

Liked: Property conditions & facilities
9月の日曜日に家族（大人2、3歳1）で宿泊しました。エレベーターやビュッフェなど、混雑の口コミが多かったので心配していましたが大丈夫でした。（エレベーターは、くるまで少し待ちますが乗れなかったことは1度も無かったです。） ただ、ホテルの部屋数は多いので土曜日宿泊やハイシーズンはかなり待つだろうなと思います。 スペイン村から近く、値段も安くて満足です。 ラウンジのちょっとしたオヤツ、お風呂上がりの冷凍みかんやアイスで子供も終始楽しそうでした。 16時頃チェックインしましたが、5分ほどでキーも受け取れてストレス無く楽しめました。
Stayed 1 night in Sep 2025

10/10 Excellent

倖盛

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

keiji

Travelled with family
Disliked: Amenities
普通でした 食事は人が多すぎる エレベーターが少ない
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

リピはなし

宿泊客の人数に対して、 エレベーターが少なく 何度階段を往復したか分かりません。 オールインクルーシブが売りなのに ラウンジも人で溢れかえり座れないし 食べ物も不足気味、 夕食と朝食もスマホで時間帯を選び予約する システムだが全く意味がなく長蛇の列で お皿も足りておらず、働いている方達も余裕がなくバタバタしていて不備だらけでした。 レストラン無いに入りきれるわけもなく、 座席も広間というより廊下のようなスペース、何故か間の喫煙所があるという 色々目的や配置に謎や計算ミスがある感じでした。 食べ物はどれも美味しかったですが できるなら温かいものは温かいうちに すぐ食べたかったなと感じるぐらい 食事を取りに行くにも座席に運ぶに も距離と大混雑があり大変でした。 食事に行くだけで疲れ、エレベーターにも なかなか乗れないので階段登って疲れ、、、 和洋室だったので布団も使用しましたがカバーやシーツも自分たちでつけないといけなくて それも疲れ、、、 でせっかく休暇を楽しみに行ったのに疲れました。
Stayed 1 night in Aug 2025

6/10 Okay

MEGUMI

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Hinata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

KOKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

TSUNEO

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

RISA

Stayed 1 night in Aug 2025

10/10 Excellent

なお

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルのショップは16時からなので、チェックアウト時に購入出来なかったのが残念でした。他は最高です！
Stayed 1 night in Aug 2025

8/10 Good

KAORI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
滞在中規定時間中はお酒、ソフトドリンク飲み放題、バイキングの品数が多くて迷うぐらいでした。 宿泊者が多かったがエレベーターは気持ち待つ程度で乗れた。チェックインが17時ごろになった為　近くの駐車場が満で少し歩く第4しかなかったので次回はもっと早くイン出来るようにしたいです。 また泊まりたいホテルです。
Stayed 1 night in Aug 2025