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Grand Mercure Ise-shima Resort & Spa

4.0 star property
Upscale hotel near Shima Spain Village

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Photo gallery for Grand Mercure Ise-shima Resort & Spa

Exterior
Seasonal outdoor pool
Classic Junior Suite, Japanese-Western style, 2 single beds and 4 futon beds, Ocean view
Exterior
Interior
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295
  • Popular LocationShima Spain Village19 min walk
  • Popular LocationYokoyama Observatory11 min drive
  • Popular LocationIse-Shima National Park19 min drive

Room options

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Ocean view

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Ocean view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Junior Suite, Japanese-Western style, 2 single beds and 4 futon beds, Ocean view

Classic Junior Suite, Japanese-Western style, 2 single beds and 4 futon beds, Ocean view

Classic Junior Suite, Japanese-Western style, 2 single beds and 4 futon beds, Ocean view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • 72 sq m
  • Mountain view
  • Sleeps 12
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Ocean view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 8
  • 4 Single Futons

View all photos for Classic Room, Japanese-Western style, 2 single beds and 3 futon beds, Ocean view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 single beds and 3 futon beds, Ocean view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 10
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 8
  • 4 Single Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • 36 sq m
  • Mountain view
  • Sleeps 6
  • 3 Single Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Ocean view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room with 2 single beds and 1 sofa bed, Ocean view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 6
  • 3 Single Beds

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Front of property
Quintessa Hotel Iseshima
Parking included
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4.3 out of 5, Excellent, (1003)
The price is AU$82
for 1 night
includes taxes & fees
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About the area

Shima

At Grand Mercure Ise-shima Resort & Spa, you'll be 1.6 km (1 mi) from Shima Spain Village and 8.9 km (5.6 mi) from Yokoyama Observatory. Highlights at this hotel include 2 bars/lounges, a restaurant and free self-parking. .THE LOUNGE is the hotel's own lobby lounge. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a lift. Buffet breakfast is available daily. There's also the convenience of free train pick-up service. .Sights within a 20-minute drive of this 4-property class Shima hotel include Ago Bay and Mikimoto Pearl Island.

What's nearby

  • Shima Spain Village - 19 min walk
  • Ago Bay - 10 min drive
  • Yokoyama Observatory - 11 min drive
  • Ise-Shima National Park - 19 min drive
  • Goza Shirahama Beach - 40 min drive

Getting around

  • Ugata Station - 11 min drive
  • Nagoya (NGO-Chubu Centrair Intl.) - 148 min drive

Restaurants

  • はま寿司 167号志摩店 - 8 min drive
  • カフェ ミ カサ - 5 min drive
  • らんぷ志摩店 - 8 min drive
  • チィコチィコ - 3 min drive
  • なかしん - 9 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

Upscale hotel near Shima Spain Village
Some rates at Grand Mercure Ise-shima Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Mercure Ise-shima Resort & Spa offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Grand Mercure Ise-shima Resort & Spa also features a vending machine, shopping on site, and a lift. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shima hotel.

  • 372 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Mercure Ise-shima Resort & Spa offers 372 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: JPY 3,800 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • ONSEN LOUNGE
  • THE LOUNGE
  • ビュッフェ会場「DINING -Le Sensor

Things to do

  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Daily housekeeping

Spa

  • Hot springs
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchairs on site

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ise-Shima Royal Hotel
Ise-Shima Royal
Hotel Resorts ISE-SHIMA
Resorts ISE-SHIMA
Ise Shima Royal Hotel
Hotel Resorts ISE SHIMA
Mercure Ise Shima & Spa Shima
Grand Mercure Ise shima Resort Spa
Grand Mercure Ise-shima Resort & Spa Hotel
Grand Mercure Ise-shima Resort & Spa Shima
Grand Mercure Ise-shima Resort & Spa Hotel Shima

Frequently asked questions

What is the cancellation policy at Grand Mercure Ise-shima Resort & Spa?

Grand Mercure Ise-shima Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Mercure Ise-shima Resort & Spa?

Yep, Grand Mercure Ise-shima Resort & Spa has a free self car park.

Are there any beaches close to Grand Mercure Ise-shima Resort & Spa?

The closest beach to Grand Mercure Ise-shima Resort & Spa is Ichigo Beach (8.5 km).

Does Grand Mercure Ise-shima Resort & Spa have a pool?

Grand Mercure Ise-shima Resort & Spa has a seasonal outdoor pool and a kids' pool. The pool is open from July to August.

Is Grand Mercure Ise-shima Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and free train station drop-off, as well as changing tables and children's dinnerware in the guestrooms, it's no surprise that Grand Mercure Ise-shima Resort & Spa is a hit with families.

Does Grand Mercure Ise-shima Resort & Spa serve breakfast?

You bet, buffet brekkie is on offer daily.

Is there a free airport shuttle available at Grand Mercure Ise-shima Resort & Spa?

No, Grand Mercure Ise-shima Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Ise-shima Resort & Spa?

Yep, you can grab a meal at Grand Mercure Ise-shima Resort & Spa's onsite restaurant.

What time are check-in & check-out at Grand Mercure Ise-shima Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Mercure Ise-shima Resort & Spa?

No, only service animals are allowed.

Grand Mercure Ise-shima Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 172 reviews" "
Rating 8 - Good. 74 out of 172 reviews" "
Rating 6 - Okay. 41 out of 172 reviews" "
Rating 4 - Poor. 10 out of 172 reviews" "
Rating 2 - Terrible. 4 out of 172 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tonnii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Comfortable stay. There is free shuttle service from ugata station, you need to book it with the hotel via phone. There is a big hall for breakfast with plenty of choices for Japanese n Western menu.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is located in good location and it looks fine but the dust is too much!!
Stayed 2 nights in Aug 2021

6/10 Okay

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent peaceful vacation spot
I really enjoyed this hotel as we booked Japanese style room. The only biggest complaints are the facts that there are only three elevators that we needed to wait for traffic congestion and very limited restaurant options. Other wise, we had decent stay.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel, huge step up to bathroom, staff not as courteous or helpful as most Japanese are.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

NAKAGAWA

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
　スタッフの方の笑顔と気遣いで心地よい時間を過ごせました。温泉や食事も気が使われていて素敵なホテルでした。景色が最高です。 ベッドが少し柔らかい感じでした。
Stayed 1 night in Nov 2023

6/10 Okay

KAZUSHIGE

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023