Royal Orchid - accommodation in Shelpem

So while the property is very good, and the staff are also amazingly helpful, there was a feeling that if you made a request as a guest, one staff would ask another staff and so on. The hotel appeared to be staffed but training was a bit missing. Not to take away from the helpful nature of the staff and the warmth.

Amazing hotel. Staff were super friendly and attentive for all your needs. Our room was exactly as advertised and more than enough space for three adults.

Staff were highly responsive to our needs and very helpful. Not everyone’s names are known but the accommodation manager Sylvester was exceptionally helpful as was Lita at Check out and hotel management. Pool is very nice as is the beach. WiFi can be difficult to connect to but once connected is very good. There are two restaurants, one North Indian and a larger restaurant where breakfasts and dinner are served. Food is good in both though waiting times in the Seagull restaurant can be long. If going for breakfast I would recommend going in the earlier hours to get a table quickly. Spa is good and the people are friendly. It is a very good location for families with small children and it is very clean. Good value for money and highly recommended.