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Comfort Inn Shelby

Property class: 2.5

Photo gallery for Comfort Inn Shelby

A hotel dining area with a buffet setup, a flat-screen TV, and a seating area with a blue couch.
A modern kitchen with a large island, a flat-screen TV, and a stone wall.
A hotel lobby with a reception area, a vending machine, and a seating area with chairs and tables.
A reception area with a dark wood reception desk, a glass partition, and a clock on the wall.
A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is AU$148
includes taxes & fees
27 Nov - 28 Nov

Explore the area

View map
2012 E Marion St, Shelby, NC, 28152
  • Place, Moss Lake
    ‪3 min drive‬
  • Place, Don Gibson Theater
    ‪6 min drive‬
  • Place, Shelby City Park
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard King Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, and a window with curtains.

Standard King Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(48 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Shelby

At Comfort Inn Shelby, you'll be 2.9 km (1.8 mi) from Moss Lake and 7.3 km (4.5 mi) from Don Gibson Theater. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include coffee/tea in a common area, laundry facilities and a microwave in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this Shelby hotel include Cleveland County Arts Council and Olde Tyme Courtsquare Opry.

What's nearby

  • Moss Lake - 3 min drive - 3.4 km
  • Don Gibson Theater - 6 min drive - 7.4 km
  • Earl Scruggs Center - 7 min drive - 7.8 km
  • Cleveland County Historical Museum - 7 min drive - 7.3 km
  • Shelby City Park - 8 min drive - 10.2 km

Getting around

  • Gastonia Station - 24 min drive
  • Charlotte-Douglas International Airport (CLT) - 42 min drive

Restaurants

  • ‪Ingles Markets - ‬5 min drive
  • ‪7 Brew Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬5 min drive
  • ‪7-Eleven - ‬2 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Comfort Inn Shelby

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn Shelby. Self parking is free.

This Shelby hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 2 levels
  • Built in 1989
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Comfort Inn Shelby offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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The price is AU$105
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 25 June 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Front desk
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Frequently asked questions

What is the cancellation policy at Comfort Inn Shelby?

Comfort Inn Shelby offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn Shelby?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Shelby on 27 Nov 2026 start from AU$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn Shelby?

Yep, Comfort Inn Shelby has a free self car park and free RV/bus/truck parking.

Are there hot tubs in the rooms at Comfort Inn Shelby?

No, but there are deep-soaking baths in the guestrooms.

Does Comfort Inn Shelby serve breakfast?

Yeah, complimentary continental brekkie is served daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Comfort Inn Shelby?

No, Comfort Inn Shelby does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn Shelby?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn Shelby?

No, only service animals are allowed.

Comfort Inn Shelby Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 352 out of 749 reviews
Rating 8 - Good. 241 out of 749 reviews
Rating 6 - Okay. 81 out of 749 reviews
Rating 4 - Poor. 34 out of 749 reviews
Rating 2 - Terrible. 41 out of 749 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good. The room was clean, the staff was nice and helpful. I would definitely stay again!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean! Air conditioning works great. Breakfast was convenient. Quiet location.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the hallway quiet. There were renovations underway on the hallway. The staff were friendly and helpful. The outdoor pool was clean. I would stay there again when in Shelby.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
The staff were awesome. Very helpful and sweet. Didn't like the breakfast at all
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Looks like some rentavations
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
OK for a night or 2 but the hotel needs some serious updating and cleaning.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff was very nice especially the lady at the front desk and breakfast was good every morning. Thank you for a pleasant stay
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was under renovation.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service
Breakfast was good
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
There was construction work being done in the hallway while we were there.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 3rd shift manager was helpful and
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the hallway remodel that was going on, the room was still nice. The owner needs to buy new furniture for the breakfast area. And our chairs in the room need updating also.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was under construction, so it wasn't that good. Noisy, dirty. the staff was friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
minimal
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel, not stellar, but clean.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The lobby smelled of cigarettes and stale coffee, which should have been an indication of the cleanliness. The lobby had old furniture and stained carpet, which continued into the rooms. I cleaned the furniture and tabletops with Lysol wipes. The leather furniture looked as of it was never cleaned! The tub in the bathroom was stained and the drain didnt work. Imagine trying to get clean with water around your ankles... yuck! I will never stay here again and u wouldn't recommend this place to friends or family. They need to upgrade EVERYTHING!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay we always stay here when we come to Shelby
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices stay the staff was friendly and the breakfast is great. Will stay there again.
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In the middle of construction, tried to tell me they would be making a whole bunch of noise till 9:00pm. Definitely will not be going back. The bathroom had mold in the shower, the room smelt musky once we arrived. The whole hotel was a disaster. I will not be booking this place again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Old and worn down location. Comfortable bed, good receptionist but rooms aren’t in great condition.
Stayed 1 night in Feb 2026