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Sheraton Sharm Hotel, Resort, Villas & Spa

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

Photo gallery for Sheraton Sharm Hotel, Resort, Villas & Spa

Exterior
Creator video
Exterior
Pillow-top beds, minibar, in-room safe, desk
Private beach, snorkelling, beach bar

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • All-inclusive
  • Pool
  • On private beach
  • Room service
The current price is AU$203
includes taxes & fees
7 Jan - 8 Jan 2026

Explore the area

View map
Al Pasha Coast, Sharm El Sheikh, South Sinai Governorate
  • Place, Ras Mohammed National Park
    ‪3 min walk‬
  • Place, Shark's Bay
    ‪9 min walk‬
  • Place, Domina Coral Bay Congress Centre
    ‪15 min walk‬
  • Airport, Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    ‪23 min drive‬

Room options

Room, Terrace, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Balcony, Sea View (High Floor)

Pillow-top beds, minibar, in-room safe, desk

Superior Room, Balcony, Sea View (High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Balcony, Sea View (Sitting Area, Red Sea View)

Pillow-top beds, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Balcony, Sea View (Sitting Area, Red Sea View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony, Sea View (High Floor, Sitting Area)

Pillow-top beds, minibar, in-room safe, desk

Junior Suite, Balcony, Sea View (High Floor, Sitting Area)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony, Sea View (High Floor, Diplomatic)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Royal Suite, Private Pool, Sea View (High Floor, Balcony, Kitchenette)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Superior Room, Mobility Accessible, Sea View (Balcony, Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Mobility Accessible, Sea View (High Floor, Balcony, Roll-in Shower)

Pillow-top beds, minibar, in-room safe, desk

Superior Room, 1 King Bed, Mobility Accessible, Sea View (High Floor, Balcony, Roll-in Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Terrace, Garden View (Lower Level)

Property amenity

Family Room, Terrace, Garden View (Lower Level)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Sea View

Property amenity

Family Room, 2 Bedrooms, Balcony, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Family Room, Balcony, Sea View (High Floor)

Combined shower/bathtub, free toiletries, hair dryer, bidet

Family Room, Balcony, Sea View (High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 2 Single Beds, Terrace, Garden View

Combined shower/bathtub, free toiletries, hair dryer, bidet

Room, 2 Single Beds, Terrace, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Single Beds, Balcony, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Balcony, Sea View (High Floor)

Pillow-top beds, minibar, in-room safe, desk

Superior Room, Balcony, Sea View (High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Balcony, Sea View (Sitting Area)

Pillow-top beds, minibar, in-room safe, desk

Junior Suite, Balcony, Sea View (Sitting Area)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Balcony, Sea View (High Floor, Sitting Area)

Pillow-top beds, minibar, in-room safe, desk

Junior Suite, Balcony, Sea View (High Floor, Sitting Area)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, Balcony, Sea View (High Floor)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow-top bed
Blackout curtains
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

About the area

Sharm El Sheikh

A luxury stay in Sharm El Sheikh awaits you at Sheraton Sharm Hotel, Resort, Villas & Spa. Within just a 15-minute stroll, you'll find popular places like Shark's Bay and Red Sea. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Sheraton Sharm Center can include deep-tissue massages and mani/pedis along with access to the steam room. The restaurant, Dar El Qamar Restaurant, is open for dinner. Lobby Bar is the hotel's own lobby lounge. Spend the day at the private beach and enjoy the on-site gym, Turkish bath/hammam and steam room. 4736 square feet (440 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 5-property class Sharm El Sheikh hotel include Domina Coral Bay Congress Centre and Naama Bay.

What's nearby

  • Ras Mohammed National Park - 3 min walk - 0.3 km
  • Shark's Bay - 9 min walk - 0.8 km
  • Domina Coral Bay Congress Centre - 15 min walk - 1.3 km
  • Naama Bay - 7 min drive - 5.7 km
  • SOHO Square - 18 min drive - 6.4 km

Getting around

  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.) - 14 min drive

Restaurants

  • ‪Coral Restaurant - ‬11 min drive
  • ‪Beach Bar at Domina Coral Bay - ‬12 min drive
  • ‪Бухай бар - ‬9 min drive
  • ‪The Pub at Reef Oasis Blue Bay Resort - ‬19 min walk
  • ‪Beach Bar at Sharm Plaza - ‬18 min walk

About this property

Sheraton Sharm Hotel, Resort, Villas & Spa

Luxury hotel on the beach, with 4 outdoor pools
Some rates at Sheraton Sharm Hotel, Resort, Villas & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. At Sheraton Sharm Hotel, Resort, Villas & Spa, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a health club and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Sharm El Sheikh hotel.

  • 835 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 3 bars or lounges
  • 4736 sq ft of conference space
  • 440 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Sheraton Sharm Hotel, Resort, Villas & Spa offers 835 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. 40-inch LCD televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Sheraton Sharm Center has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.

Similar properties

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Maritim Jolie Ville Resort & Casino Sharm El Sheikh
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 54 reviews
The price is AU$407
includes taxes & fees
8 Jan - 9 Jan 2026
Maritim Jolie Ville Resort & Casino Sharm El Sheikh

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Cave Bar
  • Dar El Qamar Restaurant
  • Lobby Bar
  • Portofino Italian Rest.
  • White Cruiser

Things to do

  • 4 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 20 August 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Sharm Hotel, Resort, Villas & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sharm Hotel Resort
Sharm Villas
Sheraton Hotel Resort Villas
Sheraton Sharm
Sheraton Sharm Hotel Resort
Sheraton Sharm Hotel Resort Villas
Sheraton Sharm Villas
Sharm El-Sheikh Sheraton
Sheraton Sharm El Sheikh
Sheraton Sharm Hotel, Resort And Villas Hotel Sharm El Sheikh
Sheraton Sharm Resort
Sheraton Sharm Hotel Resort Villas Sharm El Sheikh
Sheraton Sharm Villas Sharm El Sheikh
Sheraton Sharm Hotel, Resort, Villas & Spa Hotel
Sheraton Sharm Hotel, Resort, Villas & Spa Sharm El Sheikh
Sheraton Sharm Hotel, Resort, Villas & Spa Hotel Sharm El Sheikh

Frequently asked questions

What is the cancellation policy at Sheraton Sharm Hotel, Resort, Villas & Spa?

Sheraton Sharm Hotel, Resort, Villas & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Sharm Hotel, Resort, Villas & Spa?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Sheraton Sharm Hotel, Resort, Villas & Spa on 7 Jan 2026 start from AU$202.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Sharm Hotel, Resort, Villas & Spa?

Yep, Sheraton Sharm Hotel, Resort, Villas & Spa has a free self car park.

Are there any beaches close to Sheraton Sharm Hotel, Resort, Villas & Spa?

The closest beach to Sheraton Sharm Hotel, Resort, Villas & Spa is Shark's Bay Beach (3.8 km).

Is there a spa on site at Sheraton Sharm Hotel, Resort, Villas & Spa?

Yep, Sheraton Sharm Center is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Sheraton Sharm Hotel, Resort, Villas & Spa have a pool?

Sheraton Sharm Hotel, Resort, Villas & Spa has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 6:00 PM.

What luxury perks are available at Sheraton Sharm Hotel, Resort, Villas & Spa?

Sheraton Sharm Hotel, Resort, Villas & Spa features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds and 24-hour room service.

What makes Sheraton Sharm Hotel, Resort, Villas & Spa a romantic place to stay?

Couples spa treatments and a private beach, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Sheraton Sharm Hotel, Resort, Villas & Spa.

Is Sheraton Sharm Hotel, Resort, Villas & Spa family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Sheraton Sharm Hotel, Resort, Villas & Spa is a hit with families.

Does Sheraton Sharm Hotel, Resort, Villas & Spa serve breakfast?

Yeah, free buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Sharm Hotel, Resort, Villas & Spa?

No, Sheraton Sharm Hotel, Resort, Villas & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Sharm Hotel, Resort, Villas & Spa?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Sharm Hotel, Resort, Villas & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Sharm Hotel, Resort, Villas & Spa?

No, pets and service animals are not allowed.

Sheraton Sharm Hotel, Resort, Villas & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 62 out of 173 reviews
Rating 8 - Good. 27 out of 173 reviews
Rating 6 - Okay. 47 out of 173 reviews
Rating 4 - Poor. 17 out of 173 reviews
Rating 2 - Terrible. 20 out of 173 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 10 nights in Aug 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Quinn Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Omar

Disliked: Staff & service, property conditions & facilities
It’s not the best place for sure it doesn’t deserve the name of Sheraton
Stayed 3 nights in Sep 2024

6/10 Okay

Shamil

Liked: Staff & service, amenities, property conditions & facilities
It was alright I didn’t like the all inclusive policy The room wasn’t all that good it looked old !!!
Stayed 2 nights in Jul 2024

6/10 Okay

Nicolai

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Holiday at Shetaton

We were expecting a lot of more from a Sheraton... Our time was good thanks to the staff, since the facilities are not at the best shape. The buffet is in general just average, despite having paid the "all inclusive" no many options. It is questionable for a big brand name, still being using single-use plastic, specially for cutlery at the restaurant and at the beach, when there are many eco-friendly alternatives.
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Taxi service is a scam from front desk and bell hops. I had to call the manager Waheed to get a regular taxi which only costs 400 EGP compared to the scam of no taxis available so must take limousine for 1000 EGP. How can a Sheraton not have available taxis?
Stayed 1 night in Sep 2023

10/10 Excellent

suod

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2023

10/10 Excellent

Ali Aadil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good ambiance. Amazing view
Stayed 2 nights in Jun 2023

10/10 Excellent

Abdul, FLUSHING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 9 nights in May 2023

2/10 Terrible

Desmond

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

2/10 Terrible

Anuoluwapo

Stayed 7 nights in Nov 2022

10/10 Excellent

lior

Stayed 4 nights in Aug 2022

4/10 Poor

Dan

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
The hotel is aged and short staffed. Beware of the 3rd party taxi service in the hotel - outright con artists. The hotel rooms are spacious albeit the bathrooms outdated.
Stayed 1 night in Aug 2022

4/10 Poor

Mohammed

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Hotel at most a 3* service terrible

This hotel is nowhere near a five star.. Very dated.. The staff in the restaurant were terrible I had to ask 3 different waiters for bread, an other couple for. A glass they would just disappear, then had to get manager to get..
Stayed 1 night in Jan 2022

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 7 nights in Dec 2021

2/10 Terrible

Othman

Disliked: Property conditions & facilities
Old
Stayed 1 night in Dec 2021

6/10 Okay

Abdallah

Travelled with group
Liked: Property conditions & facilities
Reception employees attitude isn't professional
Stayed 1 night in Oct 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service

Отличное расположение. Вид на море.

В целом всё понравилось. Большой чистый пляж. Большая территория. Есть проминад вдоль моря. Хороший кораловый риф. Спокойное море благодаря заливу. Неделей ранее останавливались в Grand Plaza так там давали заходить в море только после 15:00 из-за высоких волн. Чистые номера, но старая мебель, продавленый матрас. Все двери скрипят. Дверь в ванну раздвижная без ручек и по этому тяжело открывать. Большой балкон с прямым видом на море и завораживающий рассвет. Быстрое обслуживание номера. Сразу после звонка нам приносили всё в номер. Вкусное и разнообразное питание. Есть часы когда ресторан перегружен и не хватает свободных столов. Официанты долго подают напитки , путают или забывают принести. На всех барах в отеле делают не вкусные коктели, пиво не достаточно холодное, белое вино отвратительное. На территории отеля открыты 3 бассейна, чистка которых выполняется во время купания. Я плавал в бассейне возле diving clab и его пылесосили в 11:00,что очень мешало плавать. Анимация скучгая. Подводя итог хотел бы отметить, что общая оценка на Hotels.com занижена .
Stayed 7 nights in Sep 2021

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2018

2/10 Terrible

Ammar

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing
Stayed 1 night in Aug 2021

6/10 Okay

Sabita

Liked: Cleanliness
Poor internet service.
Stayed 5 nights in Jul 2021

10/10 Excellent

ghada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.. everything is perfect
Stayed 5 nights in Jul 2021

4/10 Poor

Omar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Got scammed by a hotel employee

The stay was perfect, until I was sitting on the beach and I got solicited by a hotel employee for a speed boat ride, I saw the offer, liked it paid for it, it was scheduled to go 10 AM the next day, however no one was there to pick me up, done endless phone calls still no response I went to the hotel reception to make a complaint they verified the person who took my money works for a company affiliated with the hotel, and they gave me the phone number for the company manager, he was so nice and he said he’ll send it over through any mobile carrier cash wallet, I didn’t have one at a time, so I told them I’ll call you when I get home so I did, everytime I call him he says he’ll send it within 5 minutes and he never do. Just got sick of it.
Stayed 3 nights in Jun 2021

4/10 Poor

abdalla

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The room are too old not renovated hotel ))
Stayed 1 night in Jun 2021