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Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh

5.0 star property

Photo gallery for Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh

Outdoor pool, pool umbrellas
Breakfast, lunch and dinner served
Sauna, body treatments, mud baths, hydrotherapy, aromatherapy
BBQ/picnic Area
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Peace Road at Um Marikha Bay, Sharm El Sheikh, South Sinai Governorate
  • Place, Sharm El-Sheikh International Convention Center
    ‪10 min walk‬
  • Place, Shark's Bay
    ‪6 min drive‬
  • Place, Ras Mohammed National Park
    ‪6 min drive‬
  • Airport, Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Single Room, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Single Room, Pool View

  • 60 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

View all photos for Executive Single Room, Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Single Room, Garden View

  • Garden view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room, Pool View

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds
  • Free wired internet

View all photos for Superior Double Room, Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room, Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

View all photos for Executive Double Room, Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Double Room, Garden View

  • Garden view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Superior Single Room, Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Single Room, Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

View all photos for Executive Double Room, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Double Room, Pool View

  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds
  • Free wired internet

View all photos for Executive Single Room, Pool View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Single Room, Pool View

  • 90 sq m
  • Sleeps 1
  • 1 King Bed
  • Free wired internet

View all photos for Senior Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Senior Suite

  • Garden view
  • 140 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free wired internet

View all photos for Executive Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite

  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free wired internet

View all photos for Presidential Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite

  • Garden view
  • 210 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds OR 2 Single Beds
  • Free wired internet

About the area

Sharm El Sheikh

At Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh, you'll be connected to the convention centre and 1.3 km (0.8 mi) from Sharm El-Sheikh International Convention Center. Highlights at this luxury hotel include a full-service spa, a nearby private beach and a restaurant. .A day of pampering can include massages, body wraps and body scrubs along with access to the mud bath and sauna. The buffet restaurant, Peninsula Main Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also self parking, along with the convenience of a free beach shuttle. .Within a 15-minute drive of this 5-property class Shark's Bay hotel, attractions include SOHO Square and Shark's Bay.

What's nearby

  • Sharm El-Sheikh International Convention Center - 10 min walk - 0.9 km
  • Shark's Bay - 6 min drive - 2.7 km
  • Ras Mohammed National Park - 6 min drive - 2.7 km
  • Sharm El-Sheikh Museum - 8 min drive - 3.0 km
  • SOHO Square - 17 min drive - 6.8 km

Getting around

  • Sharm El Sheikh (SSH-Sharm El-Sheikh Intl.) - 11 min drive

Restaurants

  • ‪Sunrise International Restaurant - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Sultan Restaurant - ‬10 min drive
  • ‪Ramses at Grand Rotana Resort & Spa - ‬6 min drive
  • ‪Lobby at Maritim Jolie Ville Royal Peninsula Resort - ‬10 min walk

About this property

Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh

Some rates at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Feel the sun on your face and the sand in your toes on the private white sand beach, located just 4 kilometres away. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh such as an outdoor pool and a children's pool.

Free breakfast is served daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. This luxury hotel also offers a health club, a steam room and a garden. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Sharm El Sheikh hotel.

  • 1 floor
  • 319 guestrooms or units
  • 18 buildings
  • 96876 sq ft of conference space
  • 9000 sq. m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh offers 319 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with satellite channels.

Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. This Sharm El Sheikh hotel provides complimentary wired Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free beach shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Peninsula Main Restaurant

Things to do

  • 18-hole adjacent golf course
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 96,876 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Mud bath
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • 18 buildings
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Maritim Jolie Peninsula
Maritim Jolie Ville Peninsula
Maritim Jolie Ville Royal Peninsula Hotel
Maritim Jolie Ville Royal Peninsula Hotel Sharm el Sheikh
Maritim Jolie Ville Royal Peninsula Sharm el Sheikh
Maritim Peninsula
Maritim Jolie Ville Royal Peninsula Hotel Resort Sharm El
Maritim Jolie Ville Royal Peninsula Sharm El
Maritim Jolie Ville Royal Peninsula
Jolie Ville Royal Peninsula Hotel Resort Sharm El Sheikh
Jolie Ville Royal Peninsula Hotel Resort
Jolie Ville Royal Peninsula Sharm El Sheikh
Jolie Ville Royal Peninsula
Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh Hotel

Frequently asked questions

What is the cancellation policy at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh?

Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh?

Yep, Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh has a self car park, for a fee. A self car park is also available, for a fee.

Are there any beaches close to Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh?

The closest beach to Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh is Naama Bay Beach (5.1 km).

Is there a spa on site at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh?

Yep, there is an onsite spa at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh. It has a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh have a pool?

Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh?

Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh.

Is Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh is a hit with families.

Does Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh serve breakfast?

Yep, free buffet brekkie is offered daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh?

No, pets and service animals are not allowed.

Is there a golf course on site at Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh?

There is a golf course next to Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh.

Jolie Ville Royal Peninsula Hotel & Resort Sharm El Sheikh Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 58 out of 151 reviews
Rating 8 - Good. 51 out of 151 reviews
Rating 6 - Okay. 31 out of 151 reviews
Rating 4 - Poor. 4 out of 151 reviews
Rating 2 - Terrible. 7 out of 151 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and Perfect

Thanks alot for all team work for nice reception and good services with nice food.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Tyrone

Liked: Staff & service
Cleanliness and wonderful staff willing to assist, and any requests was handled promptly
Stayed 1 night in Feb 2020
Verified

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dipende cosa cerchi... Premetto che sono molto delusa da Expedia perché ho prenotato 2 mesi prima il mio soggiorno presso il Domina Coral Bay e una settimana prima della mia partenza mi è arrivata una mail dicendo che la mia prenotazione era stata cambiata e mi avrebbero mandata al Jolie Ville. Ho contattato l’hotel e dice di non aver mai ricevuto la prenotazione da parte di Expedia...Expedia dice il contrario. Questo per me rimane un mistero e la fiducia è diminuita! Il villaggio non è male: camere spaziose, piscina bella, personale gentile, cibo accettabile (solo un po’ ripetitivo ma il compromesso lo si trova sempre). Ciò che non mi è piaciuto è che non è sulla spiaggia, per arrivare al mare bisogna prendere una navetta che c’è ogni ora e in 5 minuti ti porta in spiaggia. Se la perdi devi aspettare un’ora prima di prendere la prossima. Inoltre animazione pessima. Nessuna serata organizzata, poco movimento, la sera era un po’ deprimente in villaggio. Se cerchi il silenzio totale va bene ma se come me, che avevo prenotato al Domina famoso per le sue iniziative e serate, cerchi un po’ di movimento non è per nulla consigliato. Quindi in complesso buono, la struttura è bella ma due grandi pecche: non è sul mare ed è eccessivamente un mortorio!
Stayed 9 nights in Dec 2019
Verified

8/10 Good

fathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is excellent
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

AMAZING stay, big rooms and toilets, really great staff.
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetti...gentili disponibili sorridenti e sempre pronti a risolvere qualsiasi problema e/O dubbio
Stayed 5 nights in Jul 2018
Verified

10/10 Excellent

ZUBAIDA OSMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We simply loved Maritim Jolie Ville Royal Peninsula Hotel & Resort at Sharm El Sheikh's accomodation. It was simply the VERY BEST accomodation my family and I have ever had. It felt like being home with all that wonderful space & the beautiful furniture. AND it was clean!!!! We had adjoining rooms (though we had to downgrade the kids room to make this happen) The pools & the grounds were beautifully maintained at all times. Breakfast was divine & the staff great. Thank you thank you thank you.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækre senge og dyner. Poolen er ekstremt ren👌
Stayed 7 nights in May 2018
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort molto grande, ampi giardini ,piacevole.

Accolti con gentilezza, massime comodità, ampia scelta di cibo prevalenza egiziano. Piscina, spettacolo serale. Noi abbiamo preferito la spiaggia con snoukeling. La sera andavamo a Naama Bay gratuitamente. Escursioni nel Sinai e al Monastero di Santa Caterina. Le strade sono molto vigilate con posti di blocco. Ci siamo sentiti abbastanza sicuro. Hotel lo consigliano sicuramente. Abbiamo fatto una bella vacanza indimenticabile.
Stayed 7 nights in Apr 2018
Verified

8/10 Good

rainer

Liked: Cleanliness, property conditions & facilities, room comfort

ganz in ordnung

hotel hat keine direkte strandlage , strand nur über shuttlebus erreichbar.
Stayed 5 nights in Mar 2018
Verified

8/10 Good

rainer

Liked: Cleanliness, room comfort

es war ok

essen überdurchschnittlich, personal allerdings unmotiviert
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Mahmoud

Disliked: Property conditions & facilities, room comfort

No Wifi in Rooms

It was mentioned when i booed that there is Wifi in rooms but at check in i discovered that there is no wifi in rooms.
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Claudia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Albergo in posizione tranquilla

Hotel a 10 min da aeroporto di Sharm el Sheikh e a 15 min dal centro di Naama Bay, situato in posizione tranquilla, costituito da casette dislocate in un ampio spazio verde. Staff gentile e molto disponibile, cucina gustosa, anche se ripetitiva. Pulizia delle camere non nei particolari.
Stayed 7 nights in Jan 2018
Verified

10/10 Excellent

raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

I'm Italian, I booked this property with a friend and everything was perfect. Food, staff and location
Stayed 7 nights in Jan 2018
Verified

6/10 Okay

claudio

Liked: Staff & service, property conditions & facilities, room comfort

Buon hotel a due passi dal golf

l’hotel è costituito da svariati blocchi di edifici che contengono le camere distribuiti in un area molto vasta Le camere sono molto spaziose e silenziose Unico neo è che il brusco calo di presenze dovuto ai recenti problemi politici ha secondo me penalizzato un po’ la qualità in termini di scelta del ristorante, molti piatti venivano ripetuti giornalmente. Per chi come me ama il gioco del golf la posizione dell’hotel è ottima, a pochi passi c’è un buon 18 buche. Nel complesso il voto è comunque positivo e lo consiglierei.
Stayed 6 nights in Dec 2017
Verified

4/10 Poor

Mo

Disliked: Property conditions & facilities

Can't be 5 stars. price is v. high 4 such bad serv

No Wi-Fi in rooms. All inclusive rate does not include fresh juice or even water. Hotel rooms are not properly insulated and do not come with even slippers. Food is disastrous whether in terms of quality, variety or presentation. Hotel staff are frustrated and disappointed so cannot blame them much. Worst 5 star hotel I have ever stayed in my life. I paid 170 usd per night for 4 nights and could only eat the hotel once. Worse hotel in Egypt.
Stayed 4 nights in Dec 2017
Verified

8/10 Good

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World dreams

Very very nice. Very very quait. Very very wonderfull. Very very good eat. Very very clean. Very very nice animation team. Net is bad. No sand beach.
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services. Staff are very friendly and professional. Thank you.
Stayed 4 nights in Sep 2017
Verified

6/10 Okay

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo in tutto

Abbiamo soggiornato in questo resort a settembre. Ci siamo trovati splendidamente . Personale gentilissimo . Tutto perfetto.
Stayed 15 nights in Aug 2017
Verified

6/10 Okay

Franklin

I was forcibly checked out although I had requested for a late check out 3 days before my check out date. They had agreed to the late check out and informed me I'll pay $25 for that which I also agreed. But I was coerced to check out by a supervisor or manager because they said the room was not available, a decision I was only told at the time of check out. I felt unfairly treated and disrespected. They need to improve their level of customer service.
Stayed 6 nights in Aug 2017
Verified

8/10 Good

Nicolò

Liked: Staff & service, property conditions & facilities, room comfort

resort molto carino, camera confortevole

io e la mia ragazza ci abbiamo soggiornato per 9 giorni, la struttura è molto bella e il personale sempre gentile e disponibile. La camera è enorme e confortevole, la piscina è tenuta molto bene e tutto sommato ho passato una bella vacanza. ci sono dei ma, il ristorante offre buffet a colazione, pranzo e cena e fin qui sembra molto bello ma la colazione in 9 giorni è sempre stata la stessa, mentre nei pranzi e nelle cene qualcosa cambiava ma un resort 5 stelle dovrebbe offrire una cucina di un altro livello. Una notte abbiamo avuto problemi con dei vicini rumorosi e la reception si è limitata a dirci che a volte succede e non hanno preso nessuna iniziativa e inoltre non ci hanno neanche riaccompagnato in camera nonostante fosse a quasi 10 minuti a piedi. Inutile poi dire che ormai il 95% degli occupanti di questi resort sono tutti egiziani, molti dei quali maleducati, rumorosi e senza rispetto di altre culture. Inoltre durante il mio soggiorno mi sono spariti dalla camera un costume e il caricabatterie del mio telefono e probabilmente gli occhiali della mia ragazza anche se non ne abbiamo la certezza.
Stayed 9 nights in Aug 2017
Verified

10/10 Excellent

Fauzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk hotel

IVi har lige tilbragt 14 skønne dage på dette mest vidunderlige hotel vi nogensinde har været på. Værelserne var rummelige, rene og med god udsigt. De ansatte fra housekeeping var meget venlige og hjælpsomme. Maden i restauranten var god og et hav af retter man kunne vælge. Dog var maden ikke altid varierende men det vænner man sig til. Tjenerne var enorm flinke og havde humor og sørgede altid for vi ikke manglede noget. Baren og pool-baren tilbød en lang række drinks hvilket jo var herligt. Animations teamet var super friske og super sjove og sørgede for en masse god underholdning for børn of voksne både ved poolen og på underholdnings scenen. Er du til musik og dans så det ved poolen du skal opholde dig på bestemte tidspunkter da der bliver spillet musik for enhver smag. På trods af musik ved poolen kan man stadig finde sig god plads og nyde solen uden at blive forstyrret. De ansatte ved bar poolen er altid friske og smilende og klar til at servicere dig med drinks og gode pandekager. Pandekager serveres hverdag kl 15. Swimmingpoolen er enorm stor og plads til utrolig mange svømmere. Alle kan bunde med mindre man svømmer over på den hel anden side af poolen, hvis du ønsker at svømme i lange baner. Ellers er vandet mellem 1.25-1.50 cm dybt hvor manogså kan svømme uden problemer. Uanset hvilken retning du kigger, ser du smukke omgivelser præget af palmer.Receptionen er giga stor og meget renlig med gratis wifi. Der er gratis internet på værelserne hvis du kobler på med lednin
Stayed 14 nights in Jul 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unorganized & Horrible

This hotel knew nothing about my Expedia reservation and from check in to check out the entire experience was horrible and I regret choosing to stay at that hotel.
Stayed 1 night in Jul 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cockroaches

Cockroaches were found in my first room and then again in the new room I was moved to. I went to go to sleep and I saw a cockroach crawling on my pillow and then another one next to my bed.
Stayed 1 night in Jul 2017
Verified

4/10 Poor

james

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attending Miss Eco international pageants contest

The rooms are quite big but cleanliness is terrible. There was cockroach and other insects in the room everyday. Attached are the photos I took. When we asked for compensation on the first day, we did not get any reply from Management. It's only when we insisted on the second day that we got a free dinner. Management should be more cooperative.