Shanzu pet-friendly accommodation

I reslly enjoyed my stay , thank you all so much

Lovely place to stay. It is a little old and could use some renovations. The AC is quite old but it works you just have to be patient. The internet isn’t strong enough in the room but someone sorted out our TV when we complained and we could stream movies. Housekeeping is amazing and the hotel has commendable hygiene standards. We got our beddings and towels changed daily. Our room was also cleaned and common areas were kept clean. The food is amazing. Special thanks to Chef Anne who took time to chat with us. She was lovely. I especially really enjoyed that there was lots of options on every meal. They have some amazing waiters like Elizabeth, Methu, Johnstone, Ian, and a young lady that mostly served us when we were in the beach area. However, part of their waiters could use more training on customer service especially those that were working the breakfast shift on Sunday 7th Dec and Wed 10th Dec. One lady was particularly very rude and disinterested. Generally, it was a good experience we enjoyed our stay and might consider coming back.

The room was very clean,the staff were very nice and respectful