The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access and fitness centre

Photo gallery for The Resort at Governor's Crossing

Exterior
Fridge, microwave, oven, stovetop
Property grounds
Basic Studio, 1 Queen Bed, Kitchen
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Pool
  • Air conditioning
  • Kitchen
The current price is AU$230
includes taxes & fees
2 Jan - 3 Jan 2026

Explore the area

View map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Hillside Winery
    ‪2 min walk‬
  • Place, NASCAR SpeedPark Smoky Mountains
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(16 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(41 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(52 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

  • Sleeps 2

Premium Condo, 2 Bedrooms, Kitchen

  • Sleeps 10

Premium Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Deluxe Condo, 2 Bedrooms, Kitchen

  • Sleeps 8

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • Sleeps 8

Classic Studio, 1 King Bed, Balcony

  • Sleeps 2

Deluxe Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Classic Studio, 1 King Bed with Sofa Bed, Kitchen

  • Sleeps 4

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(28 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Separate bedroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • Sleeps 6

One-Bedroom Suite With Two Queen Beds

  • Sleeps 6

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About the area

Sevierville

A family-friendly stay in Sevierville awaits you at The Resort at Governor's Crossing. You'll be 2.1 km (1.3 mi) from Tanger Outlets and 3.3 km (2 mi) from WonderWorks. Highlights at this Victorian hotel include a free water park, an indoor swimming pool and in-room kitchens. .Enjoy the free kids' club, gym, lazy river and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Governor’s Crossing hotel include Titanic Museum and Island at Pigeon Forge.

What's nearby

  • Hillside Winery - 2 min walk - 0.2 km
  • NASCAR SpeedPark Smoky Mountains - 2 min drive - 1.0 km
  • Adventure Park at Five Oaks - 2 min drive - 1.7 km
  • SkyLand Ranch - 2 min drive - 1.7 km
  • Tanger Outlets - 3 min drive - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Black Rifle Coffee Company - ‬2 min drive

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and fitness centre
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

  • 233 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2019
  • Kid's club (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • No smoking on site
The Resort at Governor's Crossing offers 233 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 19 2026 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • The seasonal pool will open on 14 March and close on 19 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Is parking available at The Resort at Governor's Crossing?

Yep, The Resort at Governor's Crossing has a free self car park.

How much does it cost to stay at The Resort at Governor's Crossing?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on 2 Jan 2026 start from AU$230.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Resort at Governor's Crossing have a pool?

The Resort at Governor's Crossing has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from March 14 to October 19). The swimming pool will be unavailable from January 19 2026 to January 31 2026 (dates subject to change).

Does The Resort at Governor's Crossing have a waterslide?

Yep, this property has a waterslide!

Is The Resort at Governor's Crossing family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that The Resort at Governor's Crossing is a hit with families.

Is there a free airport shuttle available at The Resort at Governor's Crossing?

No, The Resort at Governor's Crossing does not offer an airport shuttle service.

What time are check-in & check-out at The Resort at Governor's Crossing?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Resort at Governor's Crossing?

No, pets are not allowed.

Reviews

The Resort at Governor's Crossing Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1107 out of 1721 reviews
Rating 8 - Good. 354 out of 1721 reviews
Rating 6 - Okay. 145 out of 1721 reviews
Rating 4 - Poor. 64 out of 1721 reviews
Rating 2 - Terrible. 51 out of 1721 reviews

Reviews

6/10 Okay

Della

Disliked: Cleanliness

Not is good

The staff was nice, the room was dirty, hair in the bathtub from previous people. Pool Was cold and no lights at Pool area for after dark. Would Not stay at this place again
Stayed 2 nights in Sep 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Affordable and easily accessible. Staff was very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay! The facilities were clean and comfortable, the staff was super nice and helpful, and our room was perfect! We slept well, and we can't wait to return someday soon!
Stayed 1 night in Sep 2025

8/10 Good

Michiela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nice condo with great location

No complaints on the condo. Very nice and comfortable accommodations. The indoor Waterpark however was pretty dirty. The water was very cloudy and you could visibly a film on top of the water. The outdoor pool area was very clean and nice. Just wished it stayed open longer. The outdoor courtyard area was very cute. Would stay again in the hopes the indie part would be taken care of better. Location is great!
Stayed 1 night in Sep 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, amenities
Friendly staff, very accommodating. Rooms was clean. Close to all attractions. Will definitely go back
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great resort, kid friendly. Close to a lot
Stayed 2 nights in Sep 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dakota

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

This was family trip and everyone had a great time. Check in was easy. Room and beds were excellent. Pool areas were fantastic. Will go back and recommend to family and friends
Stayed 3 nights in Aug 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

MICHAEL J

Stayed 5 nights in Aug 2025

10/10 Excellent

FAHAD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family,
Stayed 3 nights in Aug 2025

10/10 Excellent

Anna, Calhoun

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A bit outdated but my kids love the outdoor and indoor water parks. Also how everything is so close by. This is my 2nd time staying here we stayed in July and now this Labor Day weekend.
Stayed 2 nights in Aug 2025

4/10 Poor

Ashraf

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
They will give you the worst room they have available
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel its self was great but had a midnight disturbance that we all had to wake up. Especially my kids. Did not appreciate that at all.
Stayed 1 night in Aug 2025

6/10 Okay

Tiffany, Greeneville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property was okay. Kids had fun, although we could not really enjoy the arcade. The change machine only takes $5 and $1 bills and I had a $20. The front office could not break it as they are a cashless facility and there is no other option on site. There is also no bars or restaurants onsite which is an inconvenience.
Stayed 1 night in Aug 2025

2/10 Terrible

Siddhi

Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking forward to coming back! Fun relaxing resort. The bunk blankets aren't super soft so the kids used theirs.
Stayed 2 nights in Aug 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room keys didn’t work and had to sit in hallway waiting for someone to bring keys.
Stayed 1 night in Aug 2025

6/10 Okay

Deanna, Roseville

Travelled with family and small children
Disliked: Property conditions & facilities
My husband fell on the first day when we couldn’t get in to the hallway. No one explained that the wristbands were keys so he sat in the rain while I walked back to the office. We reserved a handicapped room as I am a fall risk as is my husband. The day before we left I fell in the shower (no mat or nonslip surface) and hit the back of my head. It took my husband and I 20 minutes to get me up as I had previously broken my hand. I let the staff know and they said put a towel down. Later they did bring up a rubber mat. No one called to see how I was or to apologize as one would expect a handicapped room to have a nonslip shower. I ended up with a mild concussion, double vision for two days and a headache for a week. The follow up was very disappointing.
Stayed 3 nights in Jul 2025