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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel with free parking, near Wilderness at the Smokies

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AU$82
includes taxes & fees
6 May - 7 May

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪3 min drive‬
  • Wilderness at the Smokies
    ‪3 min drive‬
  • Sevierville Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

About the area

Sevierville

SureStay Plus Hotel by Best Western Sevierville puts you in the centre of Sevierville, 2 km (1.2 mi) from Wilderness at the Smokies and 1.8 km (1.1 mi) from Wild WaterDome. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Added amenities include a seasonal outdoor swimming pool and coffee/tea in a common area. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this Sevierville hotel include Soaky Mountain Waterpark and Sevierville Convention Center.

What's nearby

  • Wild WaterDome - 2 min drive - 2.1 km
  • Soaky Mountain Waterpark - 3 min drive - 2.3 km
  • Wilderness at the Smokies - 3 min drive - 2.3 km
  • Sevierville Convention Center - 3 min drive - 2.4 km
  • Sevierville Golf Club - 3 min drive - 2.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel with free parking, near Wilderness at the Smokies
As a guest of SureStay Plus Hotel by Best Western Sevierville, you'll find a seasonal outdoor pool, coffee/tea in common area, and a lift. WiFi is free in public spaces. Self parking is free.

This Sevierville hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
  • No smoking on site
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Languages

English

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,000 reviews
The price is AU$104
includes taxes & fees
6 May - 7 May
Clarion Pointe Sevierville-Pigeon Forge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 22 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Is parking available at SureStay Plus Hotel by Best Western Sevierville?

Yep, SureStay Plus Hotel by Best Western Sevierville has a free self car park.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on 6 May 2025 start from AU$81.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

SureStay Plus Hotel by Best Western Sevierville has a seasonal outdoor pool. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from May to September).

Is there a free airport shuttle available at SureStay Plus Hotel by Best Western Sevierville?

No, SureStay Plus Hotel by Best Western Sevierville does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Plus Hotel by Best Western Sevierville?

No, pets are not allowed.

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rochel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great and clean. Needs were comfy. Hard to get to because of construction. Coffee was not bad
Stayed 2 nights in Oct 2024

8/10 Good

Donald

Stayed 1 night in Jan 2025

6/10 Okay

Katherine

Travelled with family
Disliked: Staff & service
Rooms were small. Only two towels. No washclothes. But appeared to be clean, and was adequate for one night. Breakfast was good and was more than anticipated. But a good bargain for the price.
Stayed 1 night in Jan 2025

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Scott

Stayed 1 night in Jan 2025

4/10 Poor

Demetrius

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Woke up cold

The heating unit in the room didn't work properly. It would shift between heating and cooling on a random cycle, so I woke up several times freezing in the night
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon, Knoxville

Business traveller
Liked: Amenities, property conditions & facilities
The staff do an excellent job here. Very professional.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brianna

Stayed 4 nights in Nov 2024

6/10 Okay

Kelly

Travelled with family
Disliked: Amenities
Central to area attractions at a very reasonable rate. Bed was extremely hard and we requested over head bathroom lightbulb be replaced but that never happened (we were there 3 nights).
Stayed 3 nights in Jan 2025

6/10 Okay

Marco

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Room was not clean on the time of our arrival. Hair and trash in the bathroom. Walls and floors were dirty. I had to ask the staff to clean my room. The staff were very nice and friendly.
Stayed 2 nights in Jan 2025

8/10 Good

Glenda

Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Katrina

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Showing wear and tear that should be handled with standard ongoing maintenance. Tub leaking all the time, floor molding and pealing away from wall in bathroom. Sink splatters water everywhere when turned on. Carpets worn and not the cleanest. Bread under the bed. Overall cleaning needs improved. Staff was very helpful and polite.
Stayed 1 night in Jan 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
The sweet lady working the front desk who checked us in was very nice and welcoming. I was really impressed with her!
Stayed 1 night in Jan 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

max

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
The beds were hard as plywood. The sink faucet splashed everywhere when turned in. No counterspace in the bathroom. Lots of choices for breakfast, but waa cold.
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Katryna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carmela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay with friendly staff.

Stayed 1 night in Dec 2024

6/10 Okay

Hunter

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service sucked hair in bed
Stayed 4 nights in Dec 2024

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place is convenient we drove maybe 20 minutes to Gatlinburg/Pigeon Forge. Location wise it was good. The room isnt huge but it worked out for us we didnt really mind it. I loved that i could get coffee all the time. The staff was great id definitely recommend going here it also is budget friendly! This was our first time out in the area so it was good to find a clean place where it was affordable! I definitely would stay here again on our next trip!
Stayed 4 nights in Dec 2024

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Dec 2024