2/10 Terrible
Jennifer
6 Feb 2026
Disliked: Cleanliness, staff & service, amenities
This hotel seriously needs millions spent on it, its shabby & lifeless. The pool areas are basic with rusty sun bed are torn & split! The private pool you have as a club guest is very small, just didnt look clean with floor tiles so old & dirty looking (wish id taken pics) cracks in tiles, the other pool is tiny looks nothing like hotel pics its also mainly shaded by the tall palms.
We had a club villa which could have been lovely. They are small, very very dated, smelt like toilet, the mirror in bathroom had a giant crack in it & the shower old fashioned & dribbled out. The yellow curtains were dirty & stained.
We were staying at another hotel & i booked this for one night for our anniversary as we had debated staying at this hotel before booking. (Thank goodness we never booked this for our entire trip) We ended up leaving after 2 hours & i lost any money paid but there was just no way we could stay there.
The management were disinterested in what i had to say, the only helpful person was a lady at guest relations but management offered no apology, no room change or refund. To be honest even with a room change we wouldnt of stayed.
This is barely a 2 star its just horrible weve been to the gambia a few times so don't expect high end luxury but this was beyond terrible. Cant comment on food & drinks as we didnt stay long enough, when we arrived people where still having breakfast & it was empty & quiet the buildings again old & shabby.
Jennifer
Stayed 1 night in Feb 2026
