"Great property in great location with great facilities and very helpful staff! Our villa was very private and centrally located so only a short walk t ... " More
You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a DVD player, and a coffee/tea maker. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A hair dryer, an iron/ironing board, and free toiletries are also available. Housekeeping is available on request.
At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym and kids' club as well as access to a playground. Added amenities include free WiFi in public areas, spa services, and laundry facilities. There's also the convenience of free self parking.
With a stay at this 3-star Diamond Beach aparthotel, you'll be 2.2 km (1.4 mi) from Diamond Beach and 3.2 km (2 mi) from Khappinghat National Park.
15 Apr. 2021 by Matt
Thankyou for your review following your recent stay. We are glad you enjoyed your stay & look forward to welcoming you back soon.
29 Mar. 2021 by Matt
Thankyou for taking the time to leave a review. We are sorry that you found our accommodation so disappointing. Whilst we don't agree with your assessment of the accommodation, nor your recollection of the events as they unfolded and our responses to your requests we did, without hesitation, agree to refund your accommodation and approved Wotif at the time to refund you. Again we are sorry the accommodation did not meet with your expectation & we respect your right to your opinions but we do proudly stand behind a long history of 8.5+/10 reviews across almost 500 reviews from wotif customers that says in the majority of circumstances we meet the expectations of the travelling customer. We never get it 100% right & there is always areas that we can improve & we welcome constructive criticism. But sometimes no matter what we do there are people that are determined to create a bad experience for themselves and our business and when this happens there is very little we are able to do to rectify the situation. We hope that you are able to find accommodation for your next holiday that better meets with your expectations
29 Mar. 2021 by Matt
Thankyou for your review. We are glad you enjoyed the serenity of the quiet & laid back environment. Please visit us again soon.
13 Mar. 2021 by Matt
Thankyou for taking the time to leave a review following your stay. We are glad you enjoyed your stay & have noted for further review the items you have identified as requiring attention.
13 Mar. 2021 by Matt
Thankyou for taking the time to leave a review following your stay. We appreciate the feedback.
18 Feb. 2021 by Matt
Thankyou for taking the time to leave a review following your recent stay. We are glad you enjoyed your stay.
24 Jan. 2021 by Matt
Hi Thankyou for your recent review. We are glad you enjoyed your stay.
19 Dec. 2020 by Matt
Thankyou for taking the time to leave a review following your stay. We are glad you had an enjoyable time & look forward to you visiting us again soon.
12 Sep. 2020 by Matt
Hi Ingrid Thankyou for taking the time to leave a review. We are glad you enjoyed your stay & look forward to welcoming you back soon. Regards Matt
Serenity Diamond Beach offers its guests 2 outdoor swimming pools and a fitness center. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. Spa services, a children's club, and barbecue grills are also featured at the family-friendly Serenity Diamond Beach. Limited free parking is available on a first-come, first-served basis. This 3-star Diamond Beach aparthotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Serenity Diamond Beach offers 68 air-conditioned accommodations with washers/dryers and DVD players. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.
Room service is available.
Special check-in instructions:
The front desk is open daily from 9:00 AM - 5 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 9:00 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
