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THE PLAZA Seoul, Autograph Collection

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for THE PLAZA Seoul, Autograph Collection

Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Children's play area - indoor
Interior
Club Suite, 1 King Bed, Non Smoking, Corner | View from room
Lunch and dinner served

Popular amenities

  • Bar
The current price is AU$399
includes taxes & fees
29 July - 30 July

Explore the area

Map
119, Sogong-ro, Jung-gu, Seoul, Seoul, 04525
  • Myeongdong Street
    ‪5 min walk‬
  • Namdaemun Market
    ‪6 min walk‬
  • Gyeongbokgung Palace
    ‪5 min drive‬
  • Seoul (ICN-Incheon Intl.)
    ‪61 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking, City View

8.6 out of 10
Excellent
(12 reviews)

Highlights

Individually decorated
Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking, City View

Highlights

Individually decorated
Air conditioning
Club Lounge
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Suite, 2 Single Beds

32-inch LCD TV with satellite channels, TV

Premier Suite, 2 Single Beds

Highlights

Individually decorated
Air conditioning
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed, Non Smoking, Corner

Club Suite, 1 King Bed, Non Smoking, Corner

Club Suite, 1 King Bed, Non Smoking, Corner

Highlights

Individually decorated
Air conditioning
Club Lounge
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, City View

Club Suite, 1 King Bed, Non Smoking, City View | Living room

Club Suite, 1 King Bed, Non Smoking, City View

Highlights

Individually decorated
Air conditioning
Club Lounge
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Individually decorated
Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

32-inch LCD TV with satellite channels, TV

Premier Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually decorated
Air conditioning
Fridge
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Private bathroom
  • 73 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

32-inch LCD TV with satellite channels, TV

Premier Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually decorated
Air conditioning
Club Lounge
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Individually decorated
Air conditioning
Club Lounge
Fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Seoul

A luxury stay in the heart of Seoul awaits you at THE PLAZA Seoul, Autograph Collection. Within just a 10-minute stroll, you'll find Deoksugung Palace and Myeongdong Street. Highlights at this hotel include 2 coffee shops/cafes, a full-service spa and a restaurant. .A day of pampering at The Belle Spa can include deep-tissue massages, Swedish massages and facials along with aromatherapy and hydrotherapy. The buffet restaurant, The Seven Square, is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Business amenities include 4 meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Jung-gu hotel include Seoul Finance Center and Namdaemun Market.

What's nearby

  • Myeongdong Street - 5 min walk - 0.5 km
  • Namdaemun Market - 6 min walk - 0.5 km
  • Bukchon Hanok Village - 3 min drive - 2.5 km
  • N Seoul Tower - 5 min drive - 1.8 km
  • Gyeongbokgung Palace - 5 min drive - 2.2 km

Getting around

  • City Hall Station - 3 min walk
  • Seoul Station - 12 min walk
  • Seoul (ICN-Incheon Intl.) - 58 min drive

Restaurants

  • ‪이나니와요스케 - ‬1 min walk
  • ‪클럽라운지 - ‬2 min walk
  • ‪Lounge & Bar - ‬3 min walk
  • ‪세븐스퀘어 - ‬1 min walk
  • 블랑제리 더 플라자

About this property

THE PLAZA Seoul, Autograph Collection

Luxury hotel with full-service spa and fitness centre
THE PLAZA Seoul, Autograph Collection offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A fitness centre, a sauna, and spa services are also featured at the luxury THE PLAZA Seoul, Autograph Collection. An airport shuttle at scheduled times is available for a fee. Self parking is free.

This 5-star Seoul hotel is smoke free.

  • 319 guestrooms or units
  • 21 levels
  • 2 coffee shops
  • Built in 1979
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
THE PLAZA Seoul, Autograph Collection offers 319 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. An iron/ironing board and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Belle Spa. Services include deep-tissue massages, Swedish massages, facials and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 5:00 AM to 4:30 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KRW 65,000 for adults and KRW 33,000 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Taoyuen
  • The Lounge
  • The Seven Square

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s fitness facility, swimming pool, and sauna are closed on the third Friday of every month.
Breakfast is not included in the breakfast rate plan for children ages 4-11. The listed breakfast fee will apply to children, per day, collected at the property.
Please note: each guest may use the indoor pool once per night for up to 3-hours from May 3-6, July 1-August 31, and October 3-9, 2025.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for KRW 72600.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 65000 for adults and from KRW 33000 for children
  • Airport shuttle fee: KRW 18000 per person (one-way)
  • Airport shuttle fee per child: KRW 12000 (from 6 to 12 years old)
  • Rollaway bed fee: KRW 72600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Property Registration Number 1018130747

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served or allowed at THE PLAZA Seoul, Autograph Collection.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Plaza Hotel Seoul
Plaza Seoul
PLAZA Seoul Autograph Collection Hotel
PLAZA Seoul Autograph Collection
THE PLAZA Seoul, Autograph Collection Hotel
THE PLAZA Seoul, Autograph Collection Seoul
THE PLAZA Seoul, Autograph Collection Hotel Seoul

Frequently asked questions

What is the cancellation policy at THE PLAZA Seoul, Autograph Collection?

THE PLAZA Seoul, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at THE PLAZA Seoul, Autograph Collection?

As of 28 July 2025, prices found for a 1-night stay for 2 adults at THE PLAZA Seoul, Autograph Collection on 29 July 2025 start from AU$399.3, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at THE PLAZA Seoul, Autograph Collection?

Yep, THE PLAZA Seoul, Autograph Collection has a free self car park.

Is there a spa on site at THE PLAZA Seoul, Autograph Collection?

Yep, The Belle Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does THE PLAZA Seoul, Autograph Collection have a pool?

THE PLAZA Seoul, Autograph Collection has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What makes THE PLAZA Seoul, Autograph Collection a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at THE PLAZA Seoul, Autograph Collection.

Does THE PLAZA Seoul, Autograph Collection serve breakfast?

You bet, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at THE PLAZA Seoul, Autograph Collection?

No, but there's an airport shuttle that runs from 5:00 AM - 4:30 PM at scheduled times for a fee.

Is there a bar or restaurant at THE PLAZA Seoul, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at THE PLAZA Seoul, Autograph Collection?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at THE PLAZA Seoul, Autograph Collection?

No, pets are not allowed.

THE PLAZA Seoul, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 58 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and great customer service
Stayed 6 nights in Apr 2025

10/10 Excellent

Gabriela

Stayed 6 nights in Apr 2025

10/10 Excellent

Tiffany, Bankstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean with walking distance to most attractions. The staff provides excellent services.
Stayed 3 nights in Apr 2025

8/10 Good

Mario

Stayed 4 nights in Apr 2025

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

First-class service, friendly/cheerful staff, excellent facilities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Plaza will always be my first choice when staying in Seoul. The service is excellent. The room has everything and more that I need to relax. The location was great for experiencing the city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Weng

Stayed 4 nights in Mar 2025

6/10 Okay

julie

Travelled with family
Liked: Cleanliness, staff & service
Excellent service at front desk and concierge . The first 2/3 nights we literally could not sleep as the room was so hot 23c. The air con would not cool it and when it was fixed all you could do was set it to 18 and leave it there . The area around is nice but be aware there will be protests most of the weekend in the area around and whilst peaceful the music is noisy and prevents late sleeping after a long journey . They buffet looked lovely but at c£100 for what’s still a buffet was very expensive . Rooms quite basic . You also need to put a towel down in the shower floor as otherwise it’s like an ice rink. All the staff were wonderful though
Stayed 4 nights in Mar 2025

10/10 Excellent

Sundeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Mar 2025

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The eggs were cold I mean really cold.. They should watch this as they charge enough for them. The restaurant needs watching
Stayed 6 nights in Mar 2025

8/10 Good

Ravi

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good
Stayed 1 night in Feb 2025

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My second home

Plaza is my second home. Their services are second to none.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, excellent service, and wonderful breakfast buffet.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hospitality, from the check in to the bell service to check out and even to the departure with the limousine shuttle, everything was perfect. Super friendly staff. Loved the view from the room of the city. But if you are looking for a quiet hotel, this may not be it for you since the hotel is near by the city hall and an ice skating ring, so expect loud music/events such as protest/rally going on. It didn't bother me much though. I wouod stay here again next time I am back in Korea.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dr Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in Seoul. They have a very nice spa, and the bed and pillows were perfect.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Jong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed experience.

In terms of services, it was a mixed bag. I feel the staff needs to smile more and greet the customers whenever they walk by. Some did but some didn't. One day, when I tried to find a taxi, I was told by a staff that I needed to install a taxi app and no further assistance was offered. Another day, a bell staff, Mr. Tak, went out of his way to kindly call the Jumbo taxi during peak hours using his own app which required multiple tries. I really appreciated his service. The room was a bit tight, but the view of the outdoor skating rink and the city hall from the room was eye-pleasing. The location was like a double-edged sword. Great location that offers easy access to everything Seoul has to offer. However, due to political unrest in Korea, the demonstration/protest area was nearby, so the noise level was quite high.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Plaza heading into New Years! Excellent service, plenty of dining options and close to shopping. Rooms are slightly outdated vs pictures but still good. Definitely get breakfast included in your stay as the buffet was good and most cafes open after 10am here. Hotel is also on central heating in winter so we left the external vents open and room heating off. Great stay overall!
Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First Class Service positioning.
Stayed 9 nights in Dec 2024

6/10 Okay

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was hoping for something special but it was just a hotel with high prices. The bed in the middle of the room was awkward as was the glass wall between the bathroom and bedroom. The location was good, easy access to many popular sites and public transit. Check in was chaos, stall tactics, sign in here, wait there, delay, we got in our room at 4 pm… at 9 we received a text our room was ready. Many do speak English enough to order food, get a taxi, but I felt like we were always given the worst seat in the restaurants. I really wanted this to be special, but it was just a hotel with odd features.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel, Sacramento

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch from start to finish! They are at your service for anything at any time. The doormen opened and closed our taxi doors, carried luggage and brought scale to weigh our luggage for us when leaving. The cleaning service was excellent with fresh towels and replenished amenities daily. The front desk staff and concierge were super helpful with recommendations for eating and maps and weather information. They all spoke excellent English so communication was easy. The hotel is perfectly situated for shopping and sightseeing and extremely walkable. The wine and cookies gift for being a VIP were delicious. We spent a lovely week at The Plaza! I highly recommend this hotel and will definitely stay again!
Stayed 7 nights in Nov 2024