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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Reception
Creator video - submitted by TravelerAaron
Premier Suite, 1 Double Bed
Exterior
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$320
includes taxes & fees
1 June - 2 June

Explore the area

View map
238 Euljiro, Jung Gu, Seoul, KR, 04561
  • Place, Dongdaemun History and Culture Park
    ‪5 min walk‬
  • Place, Dongdaemun Design Plaza
    ‪5 min walk‬
  • Place, Gwangjang Market
    ‪7 min walk‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪49 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 Double Bed

Premier Suite, 1 Double Bed

Premier Suite, 1 Double Bed

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

Deluxe Room, 3 Single Beds (Residence)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 Double Bed (Residence)

Studio, 1 Double Bed (Residence)

Studio, 1 Double Bed (Residence)

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(16 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 Double Bed

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

Superior Room, 3 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

City view

Executive Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Family Room, 1 Bedroom (Residence)

Premier Family Room, 1 Bedroom (Residence)

Premier Family Room, 1 Bedroom (Residence)

  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About the area

Seoul

A luxury stay in the heart of Seoul awaits you at Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Within a short 5-minute stroll, you'll find Goodmorning City and Dongdaemun Design Plaza. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .The buffet restaurant, Food Exchange, serves international cuisine and is open for lunch and dinner. Gourmet Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the free kids' club, gym, Hot tub and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 5-property class Jung-gu hotel include Dongdaemun History and Culture Park and Doota Mall.

What's nearby

  • Cheonggyecheon - 3 min walk - 0.3 km
  • Dongdaemun History and Culture Park - 5 min walk - 0.4 km
  • Dongdaemun Design Plaza - 5 min walk - 0.4 km
  • Gwangjang Market - 7 min walk - 0.6 km
  • Dongdaemun Market Mall - 8 min walk - 0.7 km

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Seoul Station - 13 min drive
  • Seoul (ICN-Incheon Intl.) - 68 min drive

Restaurants

  • ‪노보텔 앰배서더 동대문 Executive Lounge - ‬1 min walk
  • ‪Russian Cakes - ‬2 min walk
  • ‪Food Exchange - ‬1 min walk
  • ‪카페바이칼 - ‬3 min walk
  • ‪Von's Oven Chicken 본스치킨 - ‬3 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 4 meeting rooms are available. Event space at this hotel measures 3552 square feet (330 square metres) and includes conference space. A rooftop terrace, a complimentary children's club, and a vending machine are also featured at the luxury Novotel Ambassador Seoul Dongdaemun Hotels & Residences. Limited free parking is available on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

  • 523 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3552 sq ft of conference space
  • 330 sq. m of conference space
  • Built in 2018
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Seoul hotel provides complimentary wired and wireless Internet access. Cable televisions are provided. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 500 metres
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The pool, fitness centre, sauna, and kids zone will not be available on the first Tuesday of every month.
The operation hours and closing dates of property facilities, swimming pools, and the club lounge are subject to change without prior notice, depending on hotel circumstances.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 55000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 55000 for adults and from KRW 27500 for children
  • Rollaway bed fee: KRW 55000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Frequently asked questions

What is the cancellation policy at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Novotel Ambassador Seoul Dongdaemun Hotels & Residences on 1 June 2026 start from AU$320, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Yep, Novotel Ambassador Seoul Dongdaemun Hotels & Residences has a free self car park. Onsite parking is limited (max 1 space per unit).

Does Novotel Ambassador Seoul Dongdaemun Hotels & Residences have a pool?

Novotel Ambassador Seoul Dongdaemun Hotels & Residences has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open from April to October.

What luxury perks are available at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Novotel Ambassador Seoul Dongdaemun Hotels & Residences features an indoor pool, 1 hot tub and 2 restaurants.

What makes Novotel Ambassador Seoul Dongdaemun Hotels & Residences a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Novotel Ambassador Seoul Dongdaemun Hotels & Residences.

Is Novotel Ambassador Seoul Dongdaemun Hotels & Residences family-friendly?

You bet! With amenities such as a free children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Novotel Ambassador Seoul Dongdaemun Hotels & Residences is a hit with families.

Does Novotel Ambassador Seoul Dongdaemun Hotels & Residences serve breakfast?

Sure does, buffet brekkie is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

No, Novotel Ambassador Seoul Dongdaemun Hotels & Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

No, only service animals are allowed.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 800 out of 1264 reviews
Rating 8 - Good. 321 out of 1264 reviews
Rating 6 - Okay. 102 out of 1264 reviews
Rating 4 - Poor. 22 out of 1264 reviews
Rating 2 - Terrible. 19 out of 1264 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer Ching Yee

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. Staff on the ground floor and at check-in were very friendly and helpful, though staff in other areas were only average. A few things to note: Facilities come with quite a lot of rules. The pool requires advance booking, which felt inconvenient while on holiday — I prefer being able to use it whenever I feel like. Entry is also not allowed if you’re wearing room slippers. Breakfast is organised into three entry sessions, which resulted in waiting times and a very busy dining area. Unfortunately, I didn’t enjoy the breakfast experience. A wider fruit selection would have made the breakfast experience better.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Excellent food, service, pool, hot tub and gym! Will definitely say again!!
Beautiful views
Stayed 4 nights in Feb 2026

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities
The Novotel is splendid choice in the Dongdaemun area depending on what you are looking for and how much you are interested in spending. We booked a Premier Room in the Residence wing of the complex and were very pleased. There was a full kitchenette, a separate dining area, and a spacious seating area. The bedroom itself was enormous, as was the bath which featured an oversized shower stall and one of the largest bathtubs I have ever seen in all my years of travel. The room was fantastic. We also enjoyed swimming laps in the indoor pool on the 20th floor and soaking in the hot tub up there after swimming. The indoor pool complex is very nice. The only area for potential improvement I might identify is breakfast, which was somewhat above average but lacked any sort of flair. If they had some type of fresh fruit smoothie station, or a made to order breakfast wrap station or something like that, it might have given breakfast a "wow" factor. The most disappointing part about breakfast is that we were looking forward to trying some of the loose leaf local Korean hot tea, but there wasn't any to be had. All of the tea was in tea bags, which is absolutely no fun at all. The only other thing to be aware of is that the front of the hotel faces the emergency room entrance to a medical center, so if blaring ambulance sirens aren't your thing, you may want to think about something elsewhere. Otherwise, this is an excellent property and we would stay here again. Recommended.
Stayed 2 nights in Jan 2026

8/10 Good

Dao Ming

Stayed 9 nights in Jan 2026

10/10 Excellent

Xi

Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa

Stayed 5 nights in Jan 2026

10/10 Excellent

Leeh

Liked: Cleanliness, property conditions & facilities
Amenities
Stayed 5 nights in Jan 2026

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great area. Friendly staff and perfect location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 6 nights in Jan 2026

8/10 Good

Kyung Bae

Stayed 2 nights in Jan 2026

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Hotel, rooms and area great. Needs more elevators.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohammad Yusri

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for vacation stay! Near to many shopping facilities.
Stayed 8 nights in Dec 2025

10/10 Excellent

Karla

Liked: Cleanliness, property conditions & facilities
The room was clean and nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Amazing service, great room and great location.
Stayed 7 nights in Dec 2025

10/10 Excellent

Hyojin

Stayed 5 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good and breakfast options very good except coffee. The hotel staff were helpful, especially Cindy who resolved an issue we had with a Family room.
Stayed 2 nights in Dec 2025

10/10 Excellent

david edward, piscataway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff are first class. Location is convenient with subway station and restaurant within walking distance. There is also bus stop for airport shuttle in front of the hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Diyana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was polite.
Stayed 3 nights in Nov 2025

8/10 Good

Lisa

Room
Stayed 3 nights in Nov 2025

10/10 Excellent

Mohammed Kabir Ahmed, London

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, well stocked amenities, spacious and clean room with comfortable bed. Great view of the city.
Stayed 3 nights in Nov 2025

6/10 Okay

Haydee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ice is a menu item? Booked this hotel for my birthday and it was ruined. They “upgraded” me to the fourth floor… where my bedroom was easily seen from the ground. And there’s no view, the neighborhood is not exactly a great view. The overhead shower massively leaked which drowned my entire bathroom. I complained and got switched to a better room. Though the bathroom always smelled of pee. Other amenities were ok. Cannot complain about staff, they were accommodating in a situation that (seemed) wasn’t their fault. Can’t get over Ice being a menu item though… Would not recommend and would not stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Thu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near train and walkable to DDP with easy pick up and drop off with uber. I would definitely stay here again. We got the delux suite with 560 sq ft space in the 1 bedroom and living area. The room had so many cabinets which are great for storage. It felt like a modern NYC apartment complete with a fridge, stove, microwave, filtered water machine and washing machine. Check in is on the 20th floor and I wish I visited the pool and gym, but there was so much to do each day that we rarely spent much time wandering the hotel.
Stayed 5 nights in Nov 2025

10/10 Excellent

Claudio, Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and excellent service. We truly enjoyed our stay in the property! Thank you!
Stayed 9 nights in Oct 2025

6/10 Okay

Cher

Stayed 4 nights in Nov 2025