Lotte Hotel Jeju

5.0 star property
Elegant beach resort and outdoor pool

Photo gallery for Lotte Hotel Jeju

Experience the tranquil atmosphere of our pool area, surrounded by lush landscaping and tropical palms.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Relax in a stylish room with a large flat-screen TV, comfortable sofa, and a coffee table.
Relax in comfort on a sunbed under a shaded pergola with a serene view of palm trees.
Experience the grandeur of our lobby, featuring a stunning fountain, ornate details, and a classic atmosphere.

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Gym
The current price is AU$282
includes taxes & fees
26 Aug - 27 Aug

Explore the area

Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Jeju Teddy Bear Museum
    ‪3 min walk‬
  • Jungmun Saekdal Beach
    ‪8 min walk‬
  • International Convention Center
    ‪3 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪46 min drive‬

Room options

CHARLOTTE GARDEN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

CHARLOTTE TERRACE OCEAN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

PREMIER OCEAN SUITE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 3
  • 1 Double Bed

Deluxe Room (Ondol Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed

DELUXE MOUNTAIN TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 3
  • 2 Single Beds

CHARLOTTE TERRACE OCEAN DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 2
  • 1 Double Bed

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

CORNER SUITE DOUBLE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 2 Double Beds

Charlotte Family Twin - No View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

DELUXE TERRACE OCEAN DOUBLE

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 3
  • 1 Double Bed

DELUXE GARDEN DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 2
  • 1 Double Bed

DELUXE MOUNTAIN DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 2
  • 1 Double Bed

DEXLUE GARDEN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

DELUXE MOUNTAIN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

PREMIER OCEAN SUITE FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

Premier Suite (Ondol Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 6
  • 1 Queen Bed and 1 Single Bed

ROYAL SUITE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 3
  • 1 Queen Bed

Family Twin Room, Terrace (POKEMON OCEAN)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

DELUXE MOUNTAIN SUITE FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 2 Queen Beds

Family Suite (Pool Villa Twin Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 5
  • 1 Single Bed and 1 Queen Bed

Deluxe Family Twin (Main Building) - No View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

DELUXE MOUNTAIN DOUBLE DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 2 Double Beds

PREMIER GARDEN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

HELLO KITTY FAMILY TWIN (KIDS)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

HELLO KITTY FAMILY TWIN (PRINCESS)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

HELLO KITTY FAMILY TWIN (LADIES)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

PREMIER OCEAN FAMILY TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Premier Room (Ondol Garden)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Presidential Suite, Ocean View (Double)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

JUNIOR SUITE OCEAN TWIN

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 2
  • 2 Single Beds

Premier Suite, 2 Double Beds (Ocean)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 2 Double Beds

PREMIER GARDEN DOUBLE DOUBLE

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 4
  • 2 Queen Beds

PREMIER OCEAN DOUBLE

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
TV
Down duvet
Blackout curtains
Bidet
  • Sleeps 3
  • 1 Double Bed

About the area

Seogwipo

A luxury stay in Seogwipo awaits you at Lotte Hotel Jeju. You'll be 0.4 km (0.3 mi) from Jeju Teddy Bear Museum and 8.8 km (5.5 mi) from Hello Kitty Island. Highlights at this beach resort include a casino, a restaurant and an outdoor swimming pool. .The buffet restaurant, La Seine, serves local and international cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, free kids' club, gym and sauna. Additionally, you'll find a conference centre, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of a free airport shuttle. .Places within a 15-minute drive of this 5-property class Jungmun resort include Jeju Waterworld and Sanbangsan Mountain Carbonate Hot Springs.

What's nearby

  • Jeju Teddy Bear Museum - 3 min walk - 0.3 km
  • Jungmun Saekdal Beach - 8 min walk - 0.7 km
  • Cheonjeyeon Falls - 12 min walk - 1.0 km
  • International Convention Center - 3 min drive - 1.8 km
  • The Museum of Sex and Health - 10 min drive - 9.1 km

Getting around

  • Jeju (CJU-Jeju Intl.) - 37 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪베메로 Bake Make Roast - ‬4 min walk
  • ‪페닌슐라 - ‬1 min walk
  • ‪BHC - ‬4 min walk
  • ‪이공이시 - ‬4 min walk

About this property

Lotte Hotel Jeju

Elegant beach resort and outdoor pool
Lotte Hotel Jeju offers its guests a kids' pool, an indoor pool, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A casino, a fitness centre, and a sauna are also featured at the luxury Lotte Hotel Jeju. A roundtrip airport shuttle is free during limited hours.

This 5-star Seogwipo resort is smoke free.

  • 500 guestrooms or units
  • 12 levels
  • Casino
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate dining areas. Beds feature down duvets. Satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 10 AM to 5 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Seine

Things to do

  • 4 gaming tables
  • Arcade/game room
  • Bowling alley
  • Casino (1,175 square foot of space)
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to July 1 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 48400.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 85000 for adults and from KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

What is the cancellation policy at Lotte Hotel Jeju?

Lotte Hotel Jeju offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lotte Hotel Jeju?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Lotte Hotel Jeju on 26 Aug 2025 start from AU$282.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Lotte Hotel Jeju?

Yep, Lotte Hotel Jeju is a short 13-minute walk from Jungmun Saekdal Beach.

Does Lotte Hotel Jeju have a pool?

Yep, and guests love it! Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana. One of the swimming pools will be unavailable from July 1 2025 to July 1 2025 (dates subject to change).

Does Lotte Hotel Jeju have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Lotte Hotel Jeju?

Lotte Hotel Jeju features an outdoor pool, an indoor pool and a sauna. All guestrooms come with deep soaking tubs and dining areas.

What makes Lotte Hotel Jeju a romantic place to stay?

Ocean-view dining and a lounge bar, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Lotte Hotel Jeju.

Is Lotte Hotel Jeju family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Lotte Hotel Jeju is a hit with families.

Are there hot tubs in the rooms at Lotte Hotel Jeju?

No, but there are deep-soaking baths in the guestrooms.

Does Lotte Hotel Jeju serve breakfast?

Yeah, buffet brekkie is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Lotte Hotel Jeju?

Yep, there's a free airport shuttle that runs from 10 AM - 5 PM.

Is there a bar or restaurant at Lotte Hotel Jeju?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Lotte Hotel Jeju?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Lotte Hotel Jeju?

No, only service animals are allowed.

Is there a golf course on site at Lotte Hotel Jeju?

There isn't one on site, but Jungmun Golf Club is a short 5-minute walk away.

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1002 reviews
Rating 8 - Good. 113 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

NA RAE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a family friendly one, probably attractive to families with small kids who love to use outdoor pool. It's a huge complex with 11-stories high building, even though it looks like a small four-level buidling when you enter the complex. It has a well decorated dedicated garden which is a perfect walking trail. The breakfast is excellent with varous choices available to fit your preference. Would love to come back later. Just one strange thing is that they sent me a message to online check-in, but it turns out I had to wait in line to get the check-in completed. Sort of strange experience, but the staff was super friendly. Got a free coffee coupon for VIP access perks.
night-scape of hotel property and the garden
outdoor pool and performance stage -- available to hotel guests
Stayed 3 nights in Apr 2025

10/10 Excellent

Suyun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, my only minor complaint is that our room was pretty far from the main lobby so it was a haul. However, we were really close to a side exit door and had easy access to the pool area which made it worth it. My kids loved the pool and kids play area. During our trip in mid-April, it was still a bit chilly outside but the pools are temperature controlled so it was great. We took dips during the day and in the evening, when they had live music. Breakfast was beyond amazing. So many choices and a separate area with sweet treats for the kids. Hotel is also close to some big tourist spots - just about 10 minutes from the Hello Kitty museum, which was a big hit for our girls. I have been to Jeju multiple times since childhood but this was my first time staying at Lotte and I loved it. I would definitely consider coming back in the future. Highly recommend if you have children.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Stayed 3 nights in Apr 2025

10/10 Excellent

Minsung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with young kids.
Stayed 5 nights in Apr 2025

4/10 Poor

Walerka

Stayed 1 night in Apr 2025

10/10 Excellent

Tuck Wing

Stayed 4 nights in Apr 2025

10/10 Excellent

Padmanabha Rai

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Lotte Jeju
Stayed 2 nights in Apr 2025

4/10 Poor

Yewon

Stayed 2 nights in Apr 2025

10/10 Excellent

Grace, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauful property to stay in Jeju Island. It’s located by the beautiful beach and there are many shops and restaurants within walking distance. No perks or upgrade being a VIP client was little disappointing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location very close to the beach. Beautiful walking trails and beach views. Building is on the older side but the staff was professional and welcoming. Would return again next year.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and conveniently located in one of the most exciting areas of Jeju. The hotel is perfect for families as it has an arcade, bolling alley and kids club area. It is also located near convenience stores, restaurants and the Teddy Bear Museum.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Lotte are so amazing! They are so helpful with all queries. The facilities are immaculate. We had a wonderful stay and felt very relaxed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with partner
Air conditioning was broken
Stayed 3 nights in Mar 2025

10/10 Excellent

Shaun

Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel because of it's Hello Kitty rooms. The entire 4th floor was decorated with Sanrio themes and the room we stayed in was amazing! There are 3 different HK theme rooms. We were assigned the 'Ladies room'. Service was impeccable and all the hotel staff were friendly and welcoming! We would definitely come again. Thank you!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ka Eun Grace

Stayed 2 nights in Mar 2025

10/10 Excellent

Terri, Conover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the Hello Kitty room and loved it. Very spacious and clean. Cons: pools were undergoing maintenance
Stayed 1 night in Mar 2025

10/10 Excellent

Yoon

Travelled with family
Liked: Amenities
Very clean and kind
Stayed 3 nights in Mar 2025

10/10 Excellent

BYUNGHAK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Byeongsoo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They offered a great service
Stayed 1 night in Jan 2025

10/10 Excellent

Joo Hyun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Close to beach, loved the walk. Warm pool great! Was my 3rd stay. Definitely returning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joon Hyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025