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Tazawako Lake Resort & Onsen

4.0 star property
Mountain hotel with a full-service spa, in the vicinity of Kenmin no Mori

Photo gallery for Tazawako Lake Resort & Onsen

Hot springs
Lounge
Renovated Family Pet Room, Non Smoking
Exterior
Daily buffet breakfast (JPY 1980 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$205
9 Feb - 10 Feb

Explore the area

View map
82-117 Tazawakoobonai Azashimotakano, Senboku, Akita, 014-1201
  • Place, Akita Komagatake
    ‪8 min drive‬
  • Place, Tazawako Ski Resort
    ‪9 min drive‬
  • Place, Lake Tazawa
    ‪12 min drive‬
  • Airport, Akita (AXT)
    ‪1 min walk‬

Room options

View all photos for Standard Twin Room

Memory-foam beds, in-room safe, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 41 sq m
  • Sleeps 5
  • 3 Single Futons OR 2 Single Beds

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 41 sq m
  • Sleeps 5
  • 3 Single Futons OR 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Pet Room Standard Twin Non Smoking

Pet Room Standard Twin Non Smoking

Pet Room Standard Twin Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Pet Room Superior Non Smoking

Pet Room Superior Non Smoking

Pet Room Superior Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Japanese Western Room, Non Smoking

Japanese Western Room, Non Smoking

Japanese Western Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 42 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Japanese Room with Bed -Non smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Japanese Room with Bed -Non smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 41 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese Room with Bed -Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Japanese Room with Bed -Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 41 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Renovated Japanese Western Style Room, Non-smoking

Renovated Japanese Western Style Room, Non-smoking

Renovated Japanese Western Style Room, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 42 sq m
  • Sleeps 5
  • 2 Large Single Beds, 2 Large Single Futons and 1 Single Sofa Bed

View all photos for Renovated Superior Twin Room, Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Renovated Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Renovated Premier Twin Room, Non Smoking

Renovated Premier Twin Room, Non Smoking

Renovated Premier Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Renovated Family Pet Room, Non Smoking

Renovated Family Pet Room, Non Smoking

Renovated Family Pet Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds, 1 Single Murphy Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 36 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Pet Room Standard Triple Non Smoking

Pet Room Standard Triple Non Smoking

Pet Room Standard Triple Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Renovated Superior Twin Room

Memory-foam beds, in-room safe, free WiFi, bed sheets

Renovated Superior Twin Room

  • Sleeps 2

View all photos for Semi Double (Non-smoking)

Memory-foam beds, in-room safe, free WiFi, bed sheets

Semi Double (Non-smoking)

  • Sleeps 2

View all photos for Semi Double Room, Non Smoking

Semi Double Room, Non Smoking

Semi Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Memory foam bed
Bidet
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Japanese Style Room Smoking

Interior

Japanese Style Room Smoking

  • Sleeps 6

View all photos for Standard, Japanese-Western Mixed with Bath

Memory-foam beds, in-room safe, free WiFi, bed sheets

Standard, Japanese-Western Mixed with Bath

  • Sleeps 4

View all photos for Deluxe Premier Renewal Twin with Bath-Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Deluxe Premier Renewal Twin with Bath-Non Smoking

  • Sleeps 2

View all photos for Superior, Japanese-Western Mixed with Bath

Memory-foam beds, in-room safe, free WiFi, bed sheets

Superior, Japanese-Western Mixed with Bath

  • Sleeps 5

View all photos for Standard Japanese Style with Bath and Mountain View-Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Standard Japanese Style with Bath and Mountain View-Non Smoking

  • Sleeps 3

View all photos for Deluxe, Twin with Bath

Memory-foam beds, in-room safe, free WiFi, bed sheets

Deluxe, Twin with Bath

  • Sleeps 2

View all photos for Renovated Family Pet Room, Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Renovated Family Pet Room, Non Smoking

  • Sleeps 6

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

  • Sleeps 5

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

  • Sleeps 5

View all photos for Standard Triple Room-Pet Friendly-Non-Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Standard Triple Room-Pet Friendly-Non-Smoking

  • Sleeps 3

View all photos for Japanese Style Room -Non-Smoking

Sauna, hot springs/mineral springs, massages

Japanese Style Room -Non-Smoking

  • Sleeps 5

Standard Japanese Style With Bath And Mountain View-Smoking

  • Sleeps 3

View all photos for Standard Twin Room Pet Friendly

Memory-foam beds, in-room safe, free WiFi, bed sheets

Standard Twin Room Pet Friendly

  • Sleeps 2

View all photos for Standard Japanese Western Room

Memory-foam beds, in-room safe, free WiFi, bed sheets

Standard Japanese Western Room

  • Sleeps 4

About the area

Senboku

At Tazawako Lake Resort & Onsen, you'll be 4.8 km (3 mi) from Kenmin no Mori and 5.9 km (3.6 mi) from Tazawako Ski Resort. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include massages along with access to the hot springs/mineral springs. The buffet restaurant, 碧 423 / Ao 423, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas and ski storage. Buffet breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of free train pick-up service. .Sights within a 10-minute drive of this 4-property class Senboku hotel include Akita Komagatake and Lake Tazawa.

What's nearby

  • Akita Komagatake - 8 min drive - 6.6 km
  • Tazawako Ski Resort - 9 min drive - 5.5 km
  • Kenmin no Mori - 10 min drive - 6.1 km
  • Lake Tazawa - 12 min drive - 8.4 km
  • Gozanoishi Shrine - 13 min drive - 9.1 km

Getting around

  • Tazawako Station - 11 min drive
  • Akita (AXT) - 80 min drive

Restaurants

  • ‪山のはちみつ屋 - ‬16 min walk
  • ‪レストラン うらら - ‬4 min drive
  • ‪たつこ茶屋 - ‬10 min drive
  • ‪仙岩峠の茶屋 - ‬9 min drive
  • ‪みちのく食事処 - ‬7 min drive

About this property

Tazawako Lake Resort & Onsen

Mountain hotel with a full-service spa, in the vicinity of Kenmin no Mori
As a guest of Tazawako Lake Resort & Onsen, you'll find a full-service spa and hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, gift shops/newsstands, and ski storage are also featured at Tazawako Lake Resort & Onsen. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Senboku hotel.

  • 80 guestrooms or units
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Tazawako Lake Resort & Onsen offers 80 air-conditioned accommodations with a safe and complimentary slippers. Beds feature memory foam mattresses. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Similar properties

Hot springs
Kamenoi Hotel Tazawako
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.9 out of 5, Good, 145 reviews
The price is AU$234
23 Feb - 24 Feb
Kamenoi Hotel Tazawako

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:30 PM to 5:30 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,980 for adults and JPY 1,386 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 碧 423 / Ao 423

Things to do

  • 4 indoor/outdoor hot springs
  • Full-service spa
  • Ski storage
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers train station pick-up service from Tazawako Station only.

Access methods

Staffed front desk

Pets

  • Pets: JPY 2200 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1386 for children
  • Pet fee: JPY 2200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Morinokaze Tazawako Senboku
Morinokaze Tazawako Senboku
Morinokaze Tazawako
Tazawako Lake Resort Onsen Senboku
Tazawako Lake Resort Onsen
Tazawako Lake Onsen Senboku
Tazawako Lake Onsen
Tazawako Lake Resort Onsen
Tazawako Lake & Onsen Senboku
Tazawako Lake Resort & Onsen Hotel
Tazawako Lake Resort & Onsen Senboku
Tazawako Lake Resort & Onsen Hotel Senboku

Frequently asked questions

What is the cancellation policy at Tazawako Lake Resort & Onsen?

Tazawako Lake Resort & Onsen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tazawako Lake Resort & Onsen?

As of 3 Feb 2026, prices found for a 1-night stay for 2 adults at Tazawako Lake Resort & Onsen on 9 Feb 2026 start from AU$202.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tazawako Lake Resort & Onsen?

Yep, Tazawako Lake Resort & Onsen has a free self car park.

Is there a spa on site at Tazawako Lake Resort & Onsen?

Yep, there is an onsite spa at Tazawako Lake Resort & Onsen. It has a sauna and hot springs. You'll enjoy services like massages.

What makes Tazawako Lake Resort & Onsen a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Tazawako Lake Resort & Onsen.

Are there hot tubs in the rooms at Tazawako Lake Resort & Onsen?

No, but there are deep-soaking baths in the guestrooms.

Does Tazawako Lake Resort & Onsen serve breakfast?

Yep, buffet brekkie is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Tazawako Lake Resort & Onsen?

No, Tazawako Lake Resort & Onsen does not offer an airport shuttle service.

Is there a bar or restaurant at Tazawako Lake Resort & Onsen?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Tazawako Lake Resort & Onsen?

Check-in begins at 3 PM. Check-out time is 10 AM.

Tazawako Lake Resort & Onsen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 215 reviews
Rating 8 - Good. 91 out of 215 reviews
Rating 6 - Okay. 36 out of 215 reviews
Rating 4 - Poor. 9 out of 215 reviews
Rating 2 - Terrible. 4 out of 215 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Warren

Stayed 1 night in Sep 2025

10/10 Excellent

YUKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so kind.
Stayed 2 nights in May 2025

10/10 Excellent

francis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food service was excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. They tried their best to speak English, and are extremely friendly. We got a few things from the souvenir shop, which was great to bring as gifts for friends and family. The room was spacious. I book a remodeled room but the bathroom seemed a bit outdated. The food was fine for what they had. The relaxation room was great with free ice cream, soda and tea. Overall I am satisfied with my stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brandon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Josh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable family friendly atmosphere. Great natural surroundings, including Tazawa Lake. Short drive from some other sites including Kakunodate’s Samurai District.
Stayed 1 night in Nov 2024

10/10 Excellent

shari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, indoor and outdoor onsen was empty and the large lounge with tea was nice. Breakfast offerings were good.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
👍 Nice onsen and good buffet dinner 👎 Inflexible on issuance of additional room key. There was six of us in one studio room but was only given two keys.
Stayed 1 night in Apr 2023

8/10 Good

Chwee Leng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet dinner & breakfast were good. Very helpful staff.
Stayed 1 night in Dec 2022

10/10 Excellent

XIU MEI

Stayed 1 night in Apr 2022

10/10 Excellent

Rex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location with hills surrounding the hotel. Great breakfast and dinner. It is a mix of Japanese and western (i.e. takes the best of both)
Stayed 2 nights in Oct 2021

8/10 Good

Jeroen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and modern hotel, Onsen is very nice with choice and even sauna Food is ok as abuffet
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complaint, all in all in line with expectation
Stayed 2 nights in Dec 2019

10/10 Excellent

Pui Chi, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice traditional show

Excellent services and facilities. The room was so nice that separated into 2 parts western for bed and Japanese for tv /relax. Many-choices buffet and traditional show.
Stayed 1 night in Sep 2019

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Good size rooms and a good range of food at the buffet breakfast. Efficient service.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The indoor onsen was relaxing, however the outside was filled with spiderwebs and bugs. The elevator doors close waay too early nearly crushing my Inlaws and daughter. The room was generally clean but my sheets seemed stained and dirty. The bathroom tub clogged within 2 baths rendering it useless. The breakfast was average and had variety. Two good things i will say is the staff was friendly and helpful and the onsen amenities were great and varied. Overall 5/10
Stayed 1 night in Aug 2019

8/10 Good

Koh Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to a shrine on a hill. There was a gateball course on the hill at the back of the property. The only drawback was that we did not have a car and had to rely on the hotel shuttle service to go to town and elsewhere. The hotel had a nice onsen and delicious breakfast which included Japanese and western foods.
Stayed 1 night in May 2019

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019