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4.1 out of 5

"Staff are very friendly & it is a beautiful ‘Haven’ to stay in. " More

By a verified traveller on Sat 14 Mar 2020

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Hotel Description

At THE HAVEN Bali Seminyak you'll be within a 20-minute stroll of Double Six Beach and Legian Beach. Highlights at this Art Deco resort include 2 restaurants, 2 outdoor swimming pools, and free self parking.

LCD TVs with cable channels are featured in all 192 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. Additionally, room service, safes, and hair dryers are available.

The restaurant, Sabeen, is open for breakfast, lunch, and dinner. Enjoy the health club and kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of a free beach shuttle.

With a stay at this 4-star Seminyak resort, you'll be 2.3 km (1.4 mi) from Kuta Beach and 2.5 km (1.6 mi) from Seminyak Square.

Superior Double or Twin Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$27* Per night/room 25 Jul. - 26 Jul.

2 Bed Room Suite Pool View with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Haven Deluxe Pool View with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Haven Premiere Pool View with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Bed Room Villa with Private Pool

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Haven Deluxe Pool View with Balcony - Room Only

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

THE HAVEN Bali Seminyak ratings based on 80 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for THE HAVEN Bali Seminyak

Everyone (68) Couples (2) Family (7)
4 out of 5
Staff are very friendly & it is a beautiful ‘Haven’ to stay in.

Posted by , from Australia on 14 Mar. 2020

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3 out of 5
The room is clean although the bed is hard. Ended up with sore back after the 6th night when I don’t suffer from back pain normally. Pillows were too high. Even though I was in the last room I was woken all hours with doors from other rooms slamming closed and people coming and going taking in the corridors. Breakfast was great at the restaurant and the general area outside sufficient. Asked staff about children activities that were advertised in the room although staff weren’t sure.

Posted by on 12 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Marak

Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for your time to give us your positive review. We are happy to know that you were satisfy stayed with us where you gave us the 3 point out of the maximum point of 5 where you found our clean room and great breakfast. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager

3 out of 5
The room we had was very noisy on the 4th floor you could here a night club every night I had to wear ear plugs I wouldn’t stay there again to be honest It was in a good position The floor had not been washed in 14 days while there The food was average for this hotel We didn’t pay much So you do get what you pay for the staff were lovely no complaints

Posted by on 7 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Marak

Dear Julie, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for your time to give us your short review thru this media online. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Havenly Yours, Marak Setiadi - General Manager

3 out of 5
Room 0009 need urgent renovations. Bathroom smelled like sewage and no one reacted to my complaint.

Posted by on 12 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by Marak

Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for your time to give us your short review thru this media online. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Havenly Yours, Marak Setiadi - General Manager

4 out of 5
Pool access and breakfast are very good. Close to great restaurants, beach and great location.

Posted by on 18 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Marak

Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for your time to give us your short, great and positive review. We are happy to know that you were satisfy stayed with us where you gave us the 4 point out of the maximum point of 5 where you found our very good breakfast, pool access and great restaurants. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager

4 out of 5
Any issue we had they were really happy to help, was is in a good part of Seminyak too.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Marak

Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for your time to give us your short, great and positive review. We are happy to know that you were satisfy stayed with us where you gave us the 4 point out of the maximum point of 5 where you found our helpful staff. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager

3 out of 5

Posted by on 17 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Marak

Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for your time to give us your short and positive review. We are happy to know that you were satisfy stayed with us where you gave us the point of 3 out of the maximum point of 5. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager

5 out of 5
Location was perfect in Seminyak , staff we’re always friendly and helpful hotel ammenities and breakfast was great, no complaints

Posted by on 4 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Marak

Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for your time to give us your short, great and very positive review. We are happy to know that you were satisfy stayed with us where you gave us the maximum point of 5 where you found our perfect location, friendly and helpful staff and great breakfast. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager

3 out of 5
Great location, close walk to beach, restaurants, shopping. Unfortunately our room was close to the road end of the complex and it sounded like your bed was in the middle of the road.

Posted by , from Melbourne on 21 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Marak

Dear Amanda, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for your time to give us your positive review. We are happy to know that you were satisfy stayed with us where you gave us the point of 3 out of the maximum point of 5 where you found our great location, close to the beach and close to shopping area. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager

4 out of 5
Restaurant & buffet breakfast was amazing 1 bedroom suite was very generous size room with a very comfortable bed Good location close to Legian & Seminyak Some market stalls within 50 metres of Reception area for Villas & Suites Great little stall on the corner near The Haven back Reception for villas & suites with transport services (cars or motorbikes) & selling / organising tours - ask for Made - great English - reliable - fantastic tour guide I would stay here again

Posted by on 10 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Marak

Dear Sir/Madam, Marvelous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! It's really pleasure to have you stay at The Haven Bali Seminyak and thank you for your time to give us your great and positive review. We are happy to know that you were satisfy stayed with us where you gave us the point of 4 out of the maximum point of 5 where you found our amazing breakfast, great size of room, good location, and comfortable bed. We look forward to see you soon again at The Haven Bali Seminyak in the near future. Havenly Yours, Marak Setiadi General Manager

Renovations + Closures

The property is closed between April 09 and May 15.

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

There are 2 restaurants on site. WiFi is free in public spaces. As a guest of THE HAVEN Bali Seminyak, you'll find 2 outdoor swimming pools, a health club, and a children's pool. An airport shuttle (available on request) is available for a fee. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at the business-friendly THE HAVEN Bali Seminyak. Free self parking is available. Smoking is allowed in designated areas at this 4-star Seminyak resort.

  • 192 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Built in 2009
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (9.8 km / 6.1 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

THE HAVEN Bali Seminyak offers 192 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Sabeen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Lemon Cello - This restaurant serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 16
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at THE HAVEN Bali Seminyak

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: IDR 117612 for adults and IDR 60000 for children (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 250000 (one-way), (from 2 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Haven
  • Bali Haven Seminyak
  • Haven Bali
  • Haven Bali Hotel
  • Haven Bali Hotel Seminyak
  • Haven Bali Seminyak
  • Haven Seminyak
  • Haven Seminyak Bali
  • Seminyak Haven
  • HAVEN Bali Seminyak Resort
  • HAVEN Bali Resort
  • THE HAVEN Bali Seminyak Resort
  • THE HAVEN Bali Seminyak Seminyak
  • THE HAVEN Bali Seminyak Resort Seminyak

You should know

  • THE HAVEN Bali Seminyak offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.