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3.8 out of 5

"It was a nicer resort but facilities are a bit dated and housekeeping staff can do a better job with the cleaning. Spa is basic. Restaurant is very g ... " More

By a verified traveller on Sun 10 Nov 2019

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Hotel Description

A family-friendly stay in Seminyak awaits you at Kokonut Suites. You'll be 1.7 km (1.1 mi) from Eat Street and 1.9 km (1.2 mi) from Seminyak Square. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

TVs with cable channels are featured in all 34 rooms, and you can enjoy free WiFi, balconies, and sitting areas. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. Free bottled water, in-room massages, and safes are also available.

A relaxing day at The Spa can include massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. Plus you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning full breakfast is served between 7 AM and 11 AM. There's also free self parking, along with the convenience of a free beach shuttle.

Within a 30-minute walk of this 4-star Kuta Utara hotel, attractions include Seminyak Beach and Batu Belig Beach.

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$61* Per night/room 5 Oct. - 6 Oct.

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms, Pool Access

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

One Bedroom Private Garden

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Kokonut Suites ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kokonut Suites

Everyone (4) Family (7)
3 out of 5
It was a nicer resort but facilities are a bit dated and housekeeping staff can do a better job with the cleaning. Spa is basic. Restaurant is very good though

Posted by on 10 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by Edi

Dear Beloved Guest It's a blissful day at Kokonut Suites. Thank you very much for taking the time to write a review of your recent experience with us. We are terribly sorry to learn that we were not able to meet your expectation in particular related to facilities and room cleanliness. Please accept our sincerely apologize for the inconvenience. We will do some improvement soon and upgrade our facilities. Once again thank you for your feedback and we truly hope we would have another chance to welcome you back on your next trip to Bali. Best Regards, I Putu Edi Gunadi Operation Manager

2 out of 5

Not 4 star

Very dated and not like the pictures. Needs major overhaul. Out of the way location if you like shopping. Limited breakfast options for guests.

Posted by on 26 Mar. 2018

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Comment from Hotel Management

30 Mar. 2018 by Arka

Dear Valued Guest Thank you very much for your feedback and for taking the time to post a review on Wotif. We are terribly sorry to read that our suites didn't meet your expectations. I regret that you found it dated not like the pictures and the breakfast was limited. We would like to personally apologize for this inconvenience. For sure we will do some improvement on the breakfast part and facilities in the short future. One more time We strongly apologize for the inconvenience faced. We look forward to welcoming you back to Kokonut Suites in the near future to proof you that we can do better than what you have experienced. Best regard I Wayan Arka Manager

5 out of 5
Very quiet place to stay. We had the pool to ourselves!

Posted by on 5 Oct. 2017

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Comment from Hotel Management

8 Nov. 2017 by Wayan

Dear Traveler, It's Blissful day at Kokonut suites,, Thank you for having chosen Kokonut suites during your leisure in Bali. Your feed back and recommend are highly appreciated. We look forward to serve you back in soon future. Best regard I Wayan Arka General manager

5 out of 5

Lovely hotel - great service!

It was awesome. Such polite and friendly staff, willing to help whenever they could. Beautiful pool and lovely rooms & facilities!

Posted by , from Australia on 13 Apr. 2016

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Comment from Hotel Management

23 Apr. 2016 by Wayan

Dear Ellen, It’s A Blissfull Day at Kokonut Suites … Thank you for taking the time to review your recent stay with us.Thank you for having chosen Kokonut Suites during your leisure vacation in Bali. It gives us a great pleasure to know that your stay overall great and memorable. Your feedback was greatly appreciated. We are very much looking forward to welcome you soon. Thank you and best regard, I Wayan Arka Operational Manager

3 out of 5
Pros: Breakfast was great
Cons: We expected King Size bed, only double bed
Location: Congested, Traffic is really bad
Facilities: Typical; Value: Could be better, Room smaller than expecte; Service: Basic; Cleanliness: Dirty, Room was dirty; Air was not working properly, no lift available

Posted by , from Australia - NT - Darwin on 21 Sep. 2014

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5 out of 5
Pros: Great staff willing to go that extra mile
Location: Just right
Value: Economical; Service: Go the extra mile, Phenomenal;

Posted by , from Australia - QLD - Cairns on 1 Nov. 2012

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4 out of 5
Pros: Good value
Cons: Too far from beach. Busy and dangerous road. Bit too quiet
Location: Congested, Uninspiring, too far from beach. Busy
Facilities: Nice ; Value: Affordable; Service: very good; Cleanliness: very good; good for quiet, reading by pool holiday

Posted by , from Australia - VIC - Melbourne on 12 Oct. 2012

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4 out of 5
Pros: Spa treatments brilliant and kids room great
Cons: No kiddie pool area... the pool was great but too deep for the kids
Service: Professional, Respectful; Cleanliness: Spotless;

Posted by , from Australia - NT - Regional NT on 19 May 2012

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3 out of 5
Pros: Nice apartment
Cons: Hot water system
Location: Accessible, Convenient
Facilities: Modern, Comfortable; Value: Affordable; Service: Sufficient, As Expected; Cleanliness: clean tidy;

Posted by , from Australia on 25 May 2011

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4 out of 5
Pros: The rooms were very clean every time we returned.
Cons: Shuttle service to city ended in the evening. Would be good if the service could be extended 1-2 hours into dinner hours.
Facilities: Basic; Value: Affordable; Service: Friendly, Courteous;

Posted by , from Malaysia on 20 May 2011

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Along with a restaurant, there's a coffee shop/café on site. Public spaces have free WiFi. Kokonut Suites offers its guests a full-service spa, an outdoor pool, and a fitness center. An airport shuttle (available on request) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Kokonut Suites. The hotel can provide concierge services and wedding services. Free self parking is available. This 4-star Seminyak hotel is smoke free.

  • 34 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2008
  • Dining venue
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (12.6 km / 7.8 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Kokonut Suites offers 34 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Premium cable television is provided. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchenette
  • Private balcony
  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Kokonut Suites has a restaurant on site.

Late night fare is available from room service (during limited hours).

Spa Services

  • Minimum age to access spa is 12
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Ayurvedic treatments

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 7 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 7 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cribs (infant beds) are available for USD 8 per night.

Pet Policy

  • Pets and service animals are not allowed at Kokonut Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Number of children who can stay for free – 2
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 11 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Airport shuttle fee per child: USD 25 (one-way)
  • Crib (infant bed) fee: USD 8 per night
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kokonut
  • Kokonut Suites
  • Kokonut Suites Hotel
  • Kokonut Suites Hotel Kerobokan
  • Kokonut Suites Kerobokan
  • Kokonut Hotel Kerobokan
  • Kokonut Suites Bali/Kerobokan
  • Kokonut Suites Hotel Seminyak
  • Kokonut Suites Seminyak
  • Kokonut Suites Hotel
  • Kokonut Suites Seminyak
  • Kokonut Suites Hotel Seminyak

You should know

  • Kokonut Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.