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Grand Seminyak Lifestyle Boutique Bali Resort by Accor

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for Grand Seminyak Lifestyle Boutique Bali Resort by Accor

Chapel
Property video
1 bedroom, premium bedding, memory-foam beds, minibar
Beach/ocean view
3 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$375
includes taxes & fees
13 Jan - 14 Jan 2026

Explore the area

View map
Jl.Abimanyu (Dhyana Pura), Seminyak, Bali, 80361
  • Place, Seminyak Beach
    ‪1 min walk‬
  • Place, Double Six Beach
    ‪10 min walk‬
  • Place, Seminyak Square
    ‪15 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪24 min drive‬

Room options

View all photos for Seminyak Pool Suite

1 bedroom, premium bedding, memory-foam beds, minibar

Seminyak Pool Suite

  • Sleeps 2

View all photos for Seminyak Ocean King Suite with Balcony

1 bedroom, premium bedding, memory-foam beds, minibar

Seminyak Ocean King Suite with Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Seminyak Pool King Suite with Balcony

1 bedroom, premium bedding, memory-foam beds, minibar

Seminyak Pool King Suite with Balcony

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Seminyak King Suite with Balcony

1 bedroom, premium bedding, memory-foam beds, minibar

Seminyak King Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Seminyak Suite

1 bedroom, premium bedding, memory-foam beds, minibar

Seminyak Suite

  • Sleeps 2

View all photos for Seminyak Ocean Suite

1 bedroom, premium bedding, memory-foam beds, minibar

Seminyak Ocean Suite

  • Sleeps 2

About the area

Seminyak

A luxury stay in Seminyak awaits you at Grand Seminyak Lifestyle Boutique Bali Resort by Accor. Within a 5-minute stroll you'll find Seminyak Beach and Double Six Beach within a 15-minute walk. Highlights at this beachfront hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Sunset On Seminyak, serves international cuisine and is open for lunch and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site gym and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Dyanapura hotel include Seminyak Square and Seminyak Village.

What's nearby

  • Seminyak Beach - 1 min walk - 0.1 km
  • Double Six Beach - 10 min walk - 0.9 km
  • Eat Street - 10 min walk - 0.9 km
  • Seminyak Square - 15 min walk - 1.3 km
  • Legian Beach - 19 min walk - 1.7 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 31 min drive

Restaurants

  • ‪Gado Gado Restaurant | Bar - ‬1 min walk
  • ‪Seminyak Kitchen - ‬5 min walk
  • ‪La Plancha - ‬3 min walk
  • ‪Pallas Greek Taverna - ‬5 min walk
  • ‪D'Joglo Bar & Restaurant - ‬5 min walk

About this property

Grand Seminyak Lifestyle Boutique Bali Resort by Accor

Luxury hotel on the beach, with 3 outdoor pools
Grand Seminyak Lifestyle Boutique Bali Resort by Accor offers its guests 3 outdoor swimming pools and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Grand Seminyak Lifestyle Boutique Bali Resort by Accor. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Seminyak hotel is smoke free.

  • 59 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2008
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
Grand Seminyak Lifestyle Boutique Bali Resort by Accor offers 59 accommodations with outdoor private hot tubs and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. 49-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Seminyak hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 450,000 for adults and IDR 225,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • MoonLite Kitchen and Bar
  • Sunset On Seminyak

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Art Deco architecture
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Seminyak Lifestyle Boutique Bali Resort by Accor

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1100000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 450000 for adults and from IDR 225000 for children
  • Airport shuttle fee: IDR 770000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 770000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1100000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Anantara Bali
Anantara Bali Hotel
Anantara Bali Hotel Seminyak
Anantara Bali Seminyak
Anantara Seminyak
Anantara Seminyak Bali
Bali Anantara
Bali Anantara Seminyak
Bali Seminyak Anantara
Seminyak Anantara
Anantara Hotel Seminyak
Anantara Seminyak Hotel Bali
Anantara Seminyak Resort & Spa, Bali Hotel Seminyak
Anantara Seminyak Resort And Spa, Bali
Anantara Seminyak Bali Resort
Anantara Bali Resort

Frequently asked questions

Is parking available at Grand Seminyak Lifestyle Boutique Bali Resort by Accor?

Yep, Grand Seminyak Lifestyle Boutique Bali Resort by Accor has free valet parking. Onsite parking is limited.

How much does it cost to stay at Grand Seminyak Lifestyle Boutique Bali Resort by Accor?

As of 28 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Seminyak Lifestyle Boutique Bali Resort by Accor on 13 Jan 2026 start from AU$374.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grand Seminyak Lifestyle Boutique Bali Resort by Accor?

Yep, Grand Seminyak Lifestyle Boutique Bali Resort by Accor is a short 1-minute walk from Seminyak Beach. Fun beach activities include body boarding.

Is there a spa on site at Grand Seminyak Lifestyle Boutique Bali Resort by Accor?

Yep, there is an onsite spa at Grand Seminyak Lifestyle Boutique Bali Resort by Accor. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Grand Seminyak Lifestyle Boutique Bali Resort by Accor have a pool?

Grand Seminyak Lifestyle Boutique Bali Resort by Accor has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Grand Seminyak Lifestyle Boutique Bali Resort by Accor?

Grand Seminyak Lifestyle Boutique Bali Resort by Accor features 3 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with Hot tubs, deep soaking tubs and memory foam beds.

What makes Grand Seminyak Lifestyle Boutique Bali Resort by Accor a romantic place to stay?

Beachfront dining and couples dining, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Grand Seminyak Lifestyle Boutique Bali Resort by Accor.

Is Grand Seminyak Lifestyle Boutique Bali Resort by Accor family-friendly?

You bet! With amenities such as 3 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Grand Seminyak Lifestyle Boutique Bali Resort by Accor is a hit with families.

Are there hot tubs in the rooms at Grand Seminyak Lifestyle Boutique Bali Resort by Accor?

Yep, all rooms come with private hot tubs.

Does Grand Seminyak Lifestyle Boutique Bali Resort by Accor serve breakfast?

Yeah, buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Grand Seminyak Lifestyle Boutique Bali Resort by Accor?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Seminyak Lifestyle Boutique Bali Resort by Accor?

Yep, you can grab a meal at Grand Seminyak Lifestyle Boutique Bali Resort by Accor's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grand Seminyak Lifestyle Boutique Bali Resort by Accor?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Seminyak Lifestyle Boutique Bali Resort by Accor?

No, pets and service animals are not allowed.

Grand Seminyak Lifestyle Boutique Bali Resort by Accor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 316 out of 545 reviews
Rating 8 - Good. 130 out of 545 reviews
Rating 6 - Okay. 48 out of 545 reviews
Rating 4 - Poor. 29 out of 545 reviews
Rating 2 - Terrible. 22 out of 545 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Georgina Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean the place was and the friendly staff
Stayed 13 nights in Sep 2025

8/10 Good

Lisa

Liked: Staff & service, room comfort
Location is amazing and staff service is exceptional. However the hotel appears tired and a little dated, there was also building works going on that spoilt the relaxation. And further to this our room was located directly under the gymnasium that woke us from 6am ever day to the sound of weights being thrown on the floor! The hotel is in desperate need of some TLC… location is fantastic…. And this hotel with much needed refurbishment could be 5 star
Stayed 5 nights in Sep 2025

10/10 Excellent

MESHAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, I would come back again.
Stayed 3 nights in Aug 2025

2/10 Terrible

Abul

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
This is not a 5* hotel. 4* at best. The rooms are advertised as soundproof but are not. There is loud music until 11pm daily unless there’s an event which can be loud music until 2am! This music is right outside the balcony next to your bed do the bass will disturb you all night. I stayed in the most expensive room ocean view suite. When we arrived the bed was nasty. I always inspect a bed before getting in. The pillows were mouldy and the mattress protector had blood stains all over it! They did change it but these things should be checked beforehand as it’s a 5* hotel. Worst thing was the noise level. Would be ok if the rooms were soundproof as advertised but they are not. There is no peace at this hotel on the front line of the ocean.
Stayed 5 nights in Aug 2025

6/10 Okay

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great apart from the noise

Should be rated 5 stars, great room, nice bed, good food, friendly staff, but around the pool & deck area the incessant noise from music, if you could call it that was horrible & as the day moved on the DJ took over with nothing but techno & got louder & louder. Worse was it was coming straight into out ocean view room. The top floor restaurant also had over amplified live music. If we hadn’t pre-booked & pre-paid would have moved hotels. Other guests we talked to said the same thing. Such a pity for a fantastic location.
Stayed 5 nights in Aug 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a lovely hotel in a great spot on the beach. Our room was enormous and impressive - upon closer inspection both the room and hotel generally is suffering a bit of wear and tear, it would definitely benefit from some repair and upgrades. However overall we were very happy. There is a bit of an ant problem in the rooms and the food was a bit average for me (although my partner did it enjoy it more) but other than that we can't complain. The room was fabulous and comfortable and the outdoor space was great. The staff are super friendly and on hand to help at all times. Special shout out to the fabulous lady on reception Suya, she really made our day with her pleasantness and enthusiasm to welcome us. The pool is lovely and the sunbed set up and tables with a beach view is gorgeous. There is some evening entertainment also in the form of dancing and singing. There are a lot of shops and restaurants nearby, and it's easy to get a taxi or moped if you need to go further. We would recommend this hotel to all travellers to Seminyak.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jasvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Jul 2025

4/10 Poor

Simon

Stayed 8 nights in Jul 2025

10/10 Excellent

Michael, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. We had a beachfront suite with King bed. The room was gigantic.. Probably didn't need that much room. Balcony had a jacuzzi tub. Convenient USB ports next to bed. Huge bathroom with separated toilet. Had Bath and Shower. Separated huge closet area. Hotel is right on the beach. Great breakfast on the room with many options for everyone. Great restaurants nearby as well as on property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ana M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly luxurious rooms! Right on the beach, nice pool and lounge area, rooftop restaurant with beautiful view of the beach. My only negative comment is that they have two live music shows one in the pool level and one on roof top so I could hear both at the same time which was annoying.
Stayed 1 night in Jul 2025

10/10 Excellent

Alesha

Stayed 2 nights in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an exceptional experience at this property. I enjoyed a 16 night stay at the ocean view suite with stunning panoramic ocean views. Staff went above and beyond to accommodate my discerning requests. Efficient, professional, and great location in Seminyak. Live entertainment, cuisine quality, and vibe were absolutely memorable. A property well worth its 5 star rating. Thank you Grand Seminyak Team! I will see you all very soon.
Stayed 16 nights in May 2025

2/10 Terrible

Alison

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Food poisoning

Service was good, staff were friendly, and the location and room were beautiful. It has been rated 1 star due to food poisoning. I ate at the hotel restaurant for dinner, and again for breakfast prior to a scuba diving trip booked. The experience was completed ruined due to terrible sickness and diarrhoea throughout the trip. I was unwell for 4 days.
Stayed 5 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Brett, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic and staff so a great job to make your stay enjoyable. Some parts of the property are a little dated and just need some care but doesn't take away from the overall experience. Would see myself coming back
Stayed 6 nights in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, room comfort

Great hotel

Stayed here for 2 higher. Staff were amazing and couldn’t do enough for us. Hotel room was huge and very clean. The hotel overall however was dated and needs upgrading, but we were told that a refurbishment was planned.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jasjeet

Travelled with group
Liked: Amenities
Gorgeous room and pool with ocean view!
Stayed 2 nights in Mar 2025

10/10 Excellent

RIAAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Tao, New York

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We feel we were terribly cheated. We planned for this trip with great expectations. We choose this one because we saw on both Expedia and Google it was rated 5 stars. When we arrived we found it barely worth 2-3 stars. First, the air conditioning was poorly maintained. We went there in last December which was a rain season. It rained almost everyday. Since hotel's air conditioning system did not have dehumidifying functions, water was dripping down from all air outlets in the room. The worst dripping area was in the walk-in closet so our luggages and clothes got socked terribly. In the night my wife almost slipped over the water on the floor when she walked to bathroom. Second, the hotel boasted it's beachfront location. It turned out was a public beach in front of the hotel. It was full of garbages scattered around. The sand looks so dirty that you don't dare lay down over it. Our booking was for 12 days, but after 4 days of the stay we decided to move to Ritz Carlton which is a true 5 star hotel. Though this hotel is non-refundable and we had wasted over five thousand dollars (money for 8 day stay 2 rooms), we believe we made right decision. We cannot imagine how miserable we would be if we spent our whole vacation at this place. Ritz Carlton did give us an entirely different experience as a five star hotel. Compared to Ritz Carlton, this one (so-called 5 star) is like a shabby village cottage. I warn people who want to stay here for 5-star hotel experience to be cautious.
Stayed 12 nights in Dec 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with huge luxurious rooms. Good location right on sunset beach. Staff are extremely friendly and accommodating.
Stayed 5 nights in Mar 2025

10/10 Excellent

Yvonne yang

Stayed 4 nights in Feb 2025

10/10 Excellent

Paola, Schiller park

Stayed 7 nights in Feb 2025