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Hotel Cetina Palacio Ayala Berganza.

4.0 star property
Hotel in Segovia with 24-hour front desk and restaurant

Photo gallery for Hotel Cetina Palacio Ayala Berganza.

Reception
Terrace/patio
Terrace/patio
Superior Double or Twin Room
Front of property

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle de las Carretas, 5, Segovia, Segovia, 40001
  • Segovia Aqueduct
    ‪5 min walk‬
  • Segovia Cathedral
    ‪7 min walk‬
  • Alcazar of Segovia
    ‪14 min walk‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Separate bedroom
Down duvet
Hairdryer
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Down duvet
Separate bedroom
Hairdryer
Bidet
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About the area

Segovia

Hotel Cetina Palacio Ayala Berganza. puts you in the heart of Segovia, within steps of San Millan Church and San Clemente Church. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Full breakfast is available on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. .Places within a 5-minute walk of this 4-property class Segovia hotel include The Beaks House and Iglesia de Santa Columba.

What's nearby

  • Segovia Aqueduct - 5 min walk - 0.4 km
  • Segovia Cathedral - 7 min walk - 0.6 km
  • Plaza Mayor - 7 min walk - 0.6 km
  • Alcazar of Segovia - 14 min walk - 1.3 km
  • Mirador de la Pradera de San Marcos - 19 min walk - 1.7 km

Getting around

  • Segovia Station - 9 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 82 min drive

Restaurants

  • ‪El Bernardino - ‬4 min walk
  • ‪Ñam Ñam - ‬3 min walk
  • ‪El Secreto de San Clemente - ‬2 min walk
  • ‪Bar el Cochifrito - ‬4 min walk
  • ‪VIPS Smart Segovia - ‬4 min walk

About this property

Hotel Cetina Palacio Ayala Berganza.

Hotel in Segovia with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Cetina Palacio Ayala Berganza..

This 4-star Segovia hotel is smoke free.

  • 19 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Cetina Palacio Ayala Berganza. offers 19 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

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Reception

Áurea Convento Capuchinos by Eurostars Hotel Company

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 765 reviews
The price is AU$222
includes taxes & fees
14 Aug - 15 Aug
Áurea Convento Capuchinos by Eurostars Hotel Company

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 12.50 for adults and from EUR 12.50 for children
  • Nearby parking fee: EUR 20 per night (919 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Ayala Berganza
Ayala Berganza Hotel
Ayala Berganza Segovia
Hotel Ayala Berganza
Hotel Ayala Berganza Segovia
Hosteria Ayala Berganza Segovia
Palacio Ayala Berganza Hotel Segovia
Palacio Ayala Berganza Hotel
Palacio Ayala Berganza Segovia
Palacio Ayala Berganza
Palacio Ayala Berganza
Cetina Palacio Ayala Berganza
Hotel Cetina Palacio Ayala Berganza. Hotel
Hotel Cetina Palacio Ayala Berganza. Segovia
Hotel Cetina Palacio Ayala Berganza. Hotel Segovia

Frequently asked questions

What is the cancellation policy at Hotel Cetina Palacio Ayala Berganza.?

Hotel Cetina Palacio Ayala Berganza. offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Cetina Palacio Ayala Berganza. serve breakfast?

Sure does, full breakfast is available on weekdays from 8:00 AM to 11:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Cetina Palacio Ayala Berganza.?

No, Hotel Cetina Palacio Ayala Berganza. does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Cetina Palacio Ayala Berganza.?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Cetina Palacio Ayala Berganza.?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Cetina Palacio Ayala Berganza.?

No, pets are not allowed.

Hotel Cetina Palacio Ayala Berganza. Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 110 out of 140 reviews
Rating 8 - Good. 21 out of 140 reviews
Rating 6 - Okay. 4 out of 140 reviews
Rating 4 - Poor. 2 out of 140 reviews
Rating 2 - Terrible. 3 out of 140 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mel

Good hotel in a very convenient location. Service was excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas, Rancho Santa Fe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a remodeled palace or villa in an excellent location. The staff is just incredible, so helpful and friendly. We’d love to keep Cetina as our secret but we’ll go ahead and give it our highest recommendation. Superb.
Stayed 1 night in Apr 2025

10/10 Excellent

Lluis

Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sabrina

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Loved being here. The hotel is very clean and the staff are very helpful. It’s also well located just a short walk from the aqueduct. I parked on street and it was easy to pay via an app, and cheaper than the hotel deal.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay apart from noise.

Hotel is walkable from bus stop, centrally located and near to the famous aqueduct and other tourist sights. Staff are friendly and helpful. Breakfast is great. The room is spacious, air-conditioning okay. The only downside is there is no soundproofing in that we can literally hear people talking and footsteps coming up or down the stairs & passing by our room. If we were not tired that day, we would have had interrupted sleep due to the outside noise.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice property in a central location
Stayed 1 night in Nov 2024

10/10 Excellent

Alina, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute place at the end of the Main Street. Quiet and very large room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here; the room and bathroom were very spacious and clean and the bed was comfortable. It’s a short walk to all the sites in Segovia and the breakfast was excellent!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

An ok experience… not a 4 star hotel

Our stay was brief, the room was spacious however the bathroom had alot of opportunity… the shower inundated and wet all the bathroom floor on to the room, we had to call front desk to clean early in the morning. Thankfully they helped right away however The floor stayed wet and made our morning routine longer and disappointing. I believe these rooms need to be upgraded as they look and feel worn down. The closet dresser is old and the safe is just a box easy to steal it as it is not attached to anything and its lightweight. I would not rate this hotel as a 4 stars. They definitely look much better in pictures.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms needs upgrade. Room have shuttles that is broken instead of curtains. Room was too dark, quite hot at night and toilet shower bathtub was choked.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with old world charm. perfect location because near everything but quiet too. Fantastic breakfast and lovely staff. Cynthia at front desk was so nice and helpful. Loved this hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 2 nights in Sep 2024

10/10 Excellent

Eusebio, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place everything was Great
Stayed 2 nights in Sep 2024

8/10 Good

John, Lake Barrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Renata

Liked: Amenities, property conditions & facilities
I am so glad to have found this little gem in the heart of Segovia- steps away from the Aqueduct street and 10 mins from university or cathedral. Super quiet. Beautiful, charming property with all the boutique-y charms I was looking for. The staff was so friendly, helpful and all-around a pleasure. Def get the breakfast - it’s great. Highly recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty hotel in an old building with a nice modern renovation. extremely comfortable large rooms, great service, very clean and quiet. Breakfast could use some changing form one day to another but the food was absolutely delicious and lots of variety
Stayed 4 nights in Aug 2024