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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property
Victorian hotel with 24-hour front desk and restaurant

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Pub
Meeting facility
Suite, 1 Double Bed, Non Smoking
Front of property
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
The current price is AU$101
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Court Square, Carlisle, England, CA1 1QY
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(32 reviews)

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)

Highlights

Heating
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Free minibar items
LED TV
Private bathroom
Shower/bath combination
Bathrobes
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free minibar items
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

About the area

Carlisle

At Carlisle Station Hotel, Sure Hotel Collection by BW you'll be within just a 15-minute stroll of Carlisle Cathedral and AMF Bowling. Highlights at this Victorian hotel include a restaurant and in-room LED TVs. .Main Bar is the hotel's own pub. 54 square feet (5 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. English breakfast is available at weekends between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 15-minute walk of this 3-property class Carlisle hotel include The Sands Centre and Carlisle Castle.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.7 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 12 min walk - 1.1 km
  • Brunton Park - 19 min walk - 1.6 km
  • Carlisle Racecourse - 6 min drive - 4.3 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle (NCL-Newcastle Intl.) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪The Griffin - ‬1 min walk
  • ‪Nando's - ‬1 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Victorian hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square metres) and includes conference space. The business-friendly Carlisle Station Hotel, Sure Hotel Collection by BW also features coffee/tea in common area, express check-out, and discounted use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • Conference rooms
  • 54 sq ft of conference space
  • 5 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and a hairdryer. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 per person
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

Is parking available at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yep, Carlisle Station Hotel, Sure Hotel Collection by BW has a self car park for GBP 12 per day. Onsite parking is limited.

How much does it cost to stay at Carlisle Station Hotel, Sure Hotel Collection by BW?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Carlisle Station Hotel, Sure Hotel Collection by BW on 12 Oct 2025 start from AU$101.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Carlisle Station Hotel, Sure Hotel Collection by BW serve breakfast?

Sure does, English breakfast is available at weekends from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, Carlisle Station Hotel, Sure Hotel Collection by BW does not offer an airport shuttle service.

Is there a bar or restaurant at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Carlisle Station Hotel, Sure Hotel Collection by BW?

Dogs are welcome at Carlisle Station Hotel, Sure Hotel Collection by BW, with food and water bowls on offer.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 271 out of 1008 reviews
Rating 8 - Good. 350 out of 1008 reviews
Rating 6 - Okay. 194 out of 1008 reviews
Rating 4 - Poor. 116 out of 1008 reviews
Rating 2 - Terrible. 77 out of 1008 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Stayed 2 nights in Jun 2025

6/10 Okay

Stephen

Liked: Staff & service
Needs a full refurb, decor In the rooms very dated and in some areas have had poor repairs. Staff friendly and very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Bronwyn

Liked: Cleanliness, amenities, property conditions & facilities
Safe quiet close to everything
Stayed 1 night in Jun 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Terrific location to and from the train station. Clean, quiet. No wash cloths or bed sheet. Just duvet. Not thrilled with their choice of not having this available.
Stayed 1 night in Jun 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed 1 night in May 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Building work outside the hotel which started at 7.45am on Friday and woke us up. Lots of builders staying at the hotel so from 6am, doors slamming as they got up. They really should have told us about this. Not a good nights sleep at all
Stayed 2 nights in May 2025

10/10 Excellent

Jamie

Stayed 2 nights in May 2025

6/10 Okay

Ken

Travelled with partner
Liked: Cleanliness, amenities
The property was of good standing , of course could do with a few upgrades ( painting etc) but couldn't fault the staff, always helpful , like to have a bit more say in the temp of the room , too hot for us , but that's a moot point . All in all a good place to stay
Stayed 1 night in May 2025

4/10 Poor

Julie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel could certainly do with an update. One of the handles in the bath was loose and would have come off if i had used it to get out of the bath. The seal around the bath looked like it had been put on with a trowel and wasn't very clean. There was no cover on the back of the remote control and the batteries kept falling out.
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Friendly, efficient staff. Would definitely stay again
Stayed 2 nights in May 2025

4/10 Poor

alice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Staff we're very friendly and helpful. Room was dirty,old and extremely warm. Room had stains on walls and ceiling. Headboard had never been cleaned. Bathroom was mix 70s style and colour very worn bath and antique shower
Stayed 3 nights in May 2025

10/10 Excellent

Bruce, Maidenhead

Stayed 3 nights in May 2025

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Room dirty, very old and mouldy bathroom, train station and pubs loud until the early hours
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Staff & service
Chad on reception was brilliant
Stayed 1 night in May 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michael, Sagamore Beach

Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was fine. Not happy with parking arrangements. I would also need a walk in shower next time. I have limited mobility. Shower not safe. No handles for safety and no non slip bathmat
Stayed 2 nights in Apr 2025

8/10 Good

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Wonderful
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and spacious, the corridor carpets were showing signs of wear and unfortunately our sink was cracked, still did its job perfectly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karan

Stayed 1 night in Apr 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

The stay was fine for the one night stopover we needed. Comfortable bed and clean room. Unfortunately they don’t offer food in the evenings but not sure if that’s the case all the time.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central location for the station and town. Friendly staff in well presented hotel
Stayed 1 night in Apr 2025

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025