So we weren’t informed when we arrived that their Ac/heating system had blown out. Would’ve been kind to inform people and also not to hide an issue. The room was lovely. Was supposed to have a view of ballpark, but did not. No big deal. There weren’t many amenities that almost all Westins have like shower caps, tissues, or lotion. All have to be requested and I was told they were short staffed and out of most things due to a volleyball tournament that the city was hosting. Ok—so you’re saying you’re not prepared for this, though you should be stocked for each room? I’m confused. The first night our room was about 78 degrees and we woke hoping for a new room. 1 room was available but drawers were open, cushions were lifted and it wasn’t clean. We said no thank you. Also our room had two blown out lights, meaning the rooms aren’t inspected for damages or repairs. I made a request and it was fixed. The maintainance worker was kind and had come at 9:30am and we were still sleeping so he said he would come back at 12. Later he said he couldn’t come in because hotel policy says if you hand the do not disturb sign they can’t come in. Fair. Yet, housekeeping had made our beds and changed towels. So not sure about that. Day 2 we had to switch hotels because the heat was so extreme in our room. Westin paid for it, but honestly, it was me doing a lot of complaining/being annoying to get help. The location is great, but if anyone books there, ask ahead about any ac/heating issues.