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Gardenhotel Crystal

4.0 star property
Family-friendly ski hotel with a full-service spa

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Photo gallery for Gardenhotel Crystal

Exterior
Garden
Deluxe Double Room, Balcony
Restaurant
Romantic Suite, Balcony
Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry

Explore the area

Map
Hochfuegenerstrasse 63, Fuegen, Tirol, 6263
  • Popular LocationZillertal1 min walk
  • Popular LocationSpieljoch Cable Car4 min walk
  • Popular LocationErlebnistherme Zillertal18 min walk
  • AirportInnsbruck (INN-Kranebitten)43 min drive

Room options

View all photos for Standard Double Room, Balcony (Blütentraum)

Standard Double Room, Balcony (Blütentraum)

Standard Double Room, Balcony (Blütentraum)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (Superior)

Double Room, Balcony (Superior)

Double Room, Balcony (Superior)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (Fichte)

Double Room, Balcony (Fichte)

Double Room, Balcony (Fichte)

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hairdryer
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
VAYA Zillertal
Pool
Breakfast included
Spa
Pet-friendly
4.5 out of 5, Wonderful, (14)
The price is AU$252
for 1 night
includes taxes & fees
6 June - 7 June
VAYA Zillertal

About the area

Fuegen

A family-friendly stay in Fuegen awaits you at Gardenhotel Crystal. Within a short 5-minute stroll, you'll find Zillertal and Spieljoch Cable Car. Highlights at this ski hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A relaxing visit to Crystal Spa und atrium Spa can include hot stone massages, sports massages, aromatherapy and reflexology along with access to the sauna. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Business amenities include a conference centre and a business centre. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of free train pick-up service. .Places within a 15-minute drive of this 4-property class Fuegen hotel include Hochzillertal Cable Car and Achensee.

What's nearby

  • Zillertal - 1 min walk
  • Spieljoch Cable Car - 4 min walk
  • Erlebnistherme Zillertal - 18 min walk
  • Achensee - 14 min drive
  • Hochzillertal Ski Resort - 17 min drive

Getting around

  • Fuegen-Hart Station - 14 min walk
  • Innsbruck (INN-Kranebitten) - 44 min drive

Restaurants

  • Cafe Rainer - 12 min walk
  • Kosis - 11 min walk
  • Alpina Hotel - 7 min walk
  • Gasthof Aigner - 11 min walk
  • Gansl Lounge - 7 min walk

About this property

Gardenhotel Crystal

Family-friendly ski hotel with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub or take an invigorating swim in one of the 2 outdoor swimming pools. Gardenhotel Crystal helps provide the perfect ski holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a children's pool and a sauna. Self parking is free.

This 4-star Fuegen hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1970
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Gardenhotel Crystal offers 88 accommodations with a safe and complimentary dressing gowns. Rooms open to balconies or patios. Beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Crystal Spa und atrium Spa has 4 treatment rooms and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Languages

Czech, English, French, German, Hungarian, Italian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Building
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 October to 27 November:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • The outdoor pool closes for the season in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars, and is displayed on this page as 4 stars.

Property is also known as

Gartenhotel Crystal
Gartenhotel Crystal Fuegen
Gartenhotel Crystal Hotel

Frequently asked questions

What is the cancellation policy at Gardenhotel Crystal?

Gardenhotel Crystal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Gardenhotel Crystal?

Yep, Gardenhotel Crystal has a free self car park.

Is there a spa on site at Gardenhotel Crystal?

Yep, Crystal Spa und atrium Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Gardenhotel Crystal have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Gardenhotel Crystal?

Gardenhotel Crystal features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Gardenhotel Crystal a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Gardenhotel Crystal.

Is Gardenhotel Crystal family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Gardenhotel Crystal is a hit with families.

Does Gardenhotel Crystal serve breakfast?

Yep, free buffet brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Gardenhotel Crystal?

No, Gardenhotel Crystal does not offer an airport shuttle service.

Is there a bar or restaurant at Gardenhotel Crystal?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Gardenhotel Crystal?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Gardenhotel Crystal?

Dogs are welcome at Gardenhotel Crystal, with food and water bowls on offer.

Gardenhotel Crystal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teemu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very well run by management. Friendly and helpful staff. Nice bar area. Pool table and games room was a nice facility to use after dinner. Pool and spa area was well kept. Breakfast was plentiful and the five course dinner was lovely. Recommended
Stayed 3 nights in Mar 2019

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

8/10 Good

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner Aufenthalt
Stayed 3 nights in Oct 2022

10/10 Excellent

Christin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel - gute Lage (5 Minuten zur Seilbahn zu Fuß), schöner Naturpool draußen, bei schlechterem Wetter lässt es sich mehr als gut im schön und stilvoll gestalteten Wellnessbereich aushalten. Das Personal super freundlich und zuvorkommend, der Service wirklich top. Wir würden jederzeit wiederkommen.
Stayed 3 nights in Aug 2022

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war traumhaft
Stayed 7 nights in Aug 2022

10/10 Excellent

Laura, Marburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön mit Wert auf Details, sauber und hervorragender Service
Stayed 7 nights in Sep 2020

10/10 Excellent

Christina&Marko, Leipzig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragende Qualität an Ausstattung, Hygiene, Essen und sehr freundlich. Sehr zu empfehlen!
Stayed 7 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Alfred

Liked: Cleanliness, staff & service
Gutes Wellnesshotel
Das Gartenhotel Crystal ist ein grosses sehr schönes Hotel mit einer neuen sehr schönen und grossen Wellnessanlage die uns sehr gut gefallen hat.
Stayed 5 nights in Dec 2019