Alpenpalace Luxury Hideaway & Spa Retreat

5.0 star property
Luxury hotel with 2 restaurants and 3 indoor pools

Choose dates to view prices

Photo gallery for Alpenpalace Luxury Hideaway & Spa Retreat

3 indoor pools
Front of property - evening/night
Double Room (Romanticism)
2 restaurants, breakfast served
Reception
Reviews
9.6

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry

Explore the area

Map
Via Gisse 32, Valle Aurina, BZ, 39030
  • Popular LocationKlausberg Ski Area6 min drive
  • Popular LocationValli di Tures e Aurina6 min drive
  • Popular LocationSpeikboden Ski Area15 min drive
  • AirportInnsbruck (INN-Kranebitten)117 min drive

Room options

Suite (Residence)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Suite (Private Spa)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Suite (Naturell)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Suite (Jardin)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Studio (Alpensuite)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Single Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 1
  • 1 Single Bed

Premier Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Junior Suite (Belvedere)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Double Room (Romanticism)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Double Room (Palace)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Double Room (Country Life)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Double Room (Asia)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Valle Aurina

A luxury stay in Valle Aurina awaits you at Alpenpalace Luxury Hideaway & Spa Retreat. You'll be 3.5 km (2.2 mi) from Speikboden Ski Area and 5.2 km (3.2 mi) from Klausberg Ski Area. Highlights at this family-friendly hotel include 2 restaurants, 3 indoor swimming pools and a full-service spa. .A day of pampering at Spa Alpin can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Alpenpalace, is open for breakfast and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. Conference space and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Free buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of free train pick-up service. .Sights within a 10-minute drive of this 5-property class Valle Aurina hotel include Valli di Tures e Aurina and Castle Tures.

What's nearby

  • Klausberg Ski Area - 6 min drive
  • Valli di Tures e Aurina - 6 min drive
  • Castle Tures - 7 min drive
  • Riva Waterfalls - 13 min drive
  • Speikboden Ski Area - 15 min drive

Getting around

  • San Lorenzo Station - 26 min drive
  • Innsbruck (INN-Kranebitten) - 118 min drive

Restaurants

  • Rosmarin - 6 min drive
  • Icebar Sand - 6 min drive
  • Hexnkessl - 7 min drive
  • Kraeuterrestaurant Arcana - 14 min drive
  • Konditorei Cafè Röck - 6 min drive

About this property

Alpenpalace Luxury Hideaway & Spa Retreat

Luxury hotel with 2 restaurants and 3 indoor pools
As a guest of Alpenpalace Luxury Hideaway & Spa Retreat, you'll find a full-service spa, 3 indoor swimming pools, a waterslide, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

There's an onsite business centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Alpenpalace Luxury Hideaway & Spa Retreat. An airport shuttle (available on request) is available for a fee. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Valle Aurina hotel.

  • 1 building
  • 29 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2007
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Alpenpalace Luxury Hideaway & Spa Retreat offers 29 accommodations with DVD players and minibars. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes double sofa beds. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Valle Aurina hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Alpin has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Covered valet parking on site (EUR 15 per day)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Alpenpalace
  • Aurea Vallis

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room babysitting
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa tub
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Building
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35.00 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 15 per day
  • Pet fee: EUR 35.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard and cash. Contactless check-in and contactless check-out are available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alpenpalace Deluxe
Alpenpalace Deluxe Hotel Resort
Alpenpalace Deluxe Hotel Resort Valle Aurina
Alpenpalace Deluxe Valle Aurina
Alpenpalace Luxury Hideaway Retreat Hotel Valle Aurina
Alpenpalace Luxury Hideaway Retreat Valle Aurina
Alpenpalace Luxury Hideaway Retreat
Alpenpalace Deluxe Hotel Spa Resort
Alpenpalace luxe Hotel Resort
Alpenpalace Hideaway & Retreat
Alpenpalace Luxury Hideaway Spa Retreat
Alpenpalace Luxury Hideaway & Spa Retreat Hotel
Alpenpalace Luxury Hideaway & Spa Retreat Valle Aurina
Alpenpalace Luxury Hideaway & Spa Retreat Hotel Valle Aurina

Frequently asked questions

What is the cancellation policy at Alpenpalace Luxury Hideaway & Spa Retreat?

Alpenpalace Luxury Hideaway & Spa Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alpenpalace Luxury Hideaway & Spa Retreat?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Alpenpalace Luxury Hideaway & Spa Retreat on 17 May 2024 start from AU$781.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alpenpalace Luxury Hideaway & Spa Retreat?

Yep, Alpenpalace Luxury Hideaway & Spa Retreat has a free self car park. Additionally there is covered valet parking for EUR 15 per day.

Is there a spa on site at Alpenpalace Luxury Hideaway & Spa Retreat?

Yep, Spa Alpin is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Alpenpalace Luxury Hideaway & Spa Retreat have a pool?

Alpenpalace Luxury Hideaway & Spa Retreat has 3 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Alpenpalace Luxury Hideaway & Spa Retreat have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Alpenpalace Luxury Hideaway & Spa Retreat?

Alpenpalace Luxury Hideaway & Spa Retreat features 3 indoor pools, a full-service spa and a health club. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Alpenpalace Luxury Hideaway & Spa Retreat a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Alpenpalace Luxury Hideaway & Spa Retreat.

Is Alpenpalace Luxury Hideaway & Spa Retreat family-friendly?

You bet! With amenities such as a children's pool and an arcade, as well as childcare services and rollaway/extra beds in the guestrooms, it's no surprise that Alpenpalace Luxury Hideaway & Spa Retreat is a hit with families.

Does Alpenpalace Luxury Hideaway & Spa Retreat serve breakfast?

Yeah, free buffet breakfast is available at Alpenpalace Luxury Hideaway & Spa Retreat.

Is there a free airport shuttle available at Alpenpalace Luxury Hideaway & Spa Retreat?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Alpenpalace Luxury Hideaway & Spa Retreat?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alpenpalace Luxury Hideaway & Spa Retreat?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Alpenpalace Luxury Hideaway & Spa Retreat?

Furry friends are welcome at Alpenpalace Luxury Hideaway & Spa Retreat, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Alpenpalace Luxury Hideaway & Spa Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 50 out of 64 reviews" "
Rating 8 - Good. 13 out of 64 reviews" "
Rating 6 - Okay. 1 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property all around
Stayed 2 nights in Oct 2020

10/10 Excellent

Stefano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since 10 years very high quality
We are going now there for 10 years and every year we have had an amazing experience. The staff is very friendly and the included half board was terrific.
Stayed 4 nights in Dec 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spa
Amazing spa. Very nice heated outdoor pool and jakuzi with nice mountain views. High quality 5-7 course dinner with local specialties.

10/10 Excellent

DARRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week relax at AlpenPalace
The hotel is placed in a very good position in Valle Aurina, quite close to beautiful sky and promenade areas. Public transportation is very efficient. The hotel has very comfortable rooms and common spaces, with a beautiful garden, outdoor pool and indoor SPA facilities. The food is excellent, very taste and beautifully presented.
Stayed 6 nights in Sep 2017

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Alpen Palace
Everything was fantastic. The location, the Hotel, the staff, everything was really great. 5 star hotel with 5 star service. Beautiful rooms, amazing spa area with outdoor hot tub and pool, indoor pool with fabulous separate salt spa. Sauna, multiple steam baths. Food was truly spectacular, the chef Andreas and his team are very capable. Great choice of wines. Our waiter - Alex was knowledgable, helpful and offered just the right amount of involvement to our eveing dinner. After our daily Skiing, the afternoon tea of local cakes and preserves were amazing. A Great place, with great people, do not hesitate for 1 minute. Its a great hotel and lovely skiing area away from the bigger resorts. Thank you Colin for making our stay a really great one!

10/10 Excellent

Barbara, Anchorage, AK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Ski & Spa Holiday
This was such a wonderful surprise! I cancelled the France portion of my vacation to return to Alpenpalace & play in the snow & spa!!! This is now an annual vacation for my girlfriends & me!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Food is excellent. The dinner food was outstanding from the originality of the combinations to the quality of ingredients and food presentation. Nice to have the shuttle van services to/from the ski resort nearby. Nice spa and pool facilities including the outdoor Jacuzzi available also in winter. Very relaxing holiday.

10/10 Excellent

Herwig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ruhig - zum Ausspannen geeignet. Alles sehr sauber. Hervorragendes Speisenangebot (Frühstück in Buffetform und frisch zubereitete Eigerichte, Frisch gepresste Säfte, Obst ohne Ende, Kuchen-/Obst-Buffet am Nachmittag, abwechslungsreiche und kreative 7-gängige Abendmenüs im Rahmen der Halbpension, gewaltige Weinauswahl mit geschultem Personal), einzigartige Pool- und Saunalandschaft, sehr gute Massagen,....
Stayed 14 nights in Jul 2023

10/10 Excellent

Carsten nøddebo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastik ophold
Service, spa faciliteter, morgenmad og aften menu i absolut topklasse. Dyrt men god value for money.
Stayed 3 nights in Sep 2022