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Neuhaus Zillertal Resort

2 indoor pools, outdoor pool, pool loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pet-friendly
Parking included
Free Wi-Fi

includes taxes & fees

21 June - 22 June

Explore the area

202 Am Marktplatz, Mayrhofen, 6290

Place, Zillertal
‪1 min walk‬
Place, Hauptstraße
‪1 min walk‬
Place, Congress Zillertal - Europahaus Mayrhofen
‪2 min walk‬
Airport, Innsbruck (INN-Kranebitten)
‪72 min drive‬

Room options

Classic Room

35 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free Wi-Fi

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room (Astegg)

Exceptional

23 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Single Sofa Bed
Free Wi-Fi

Suite (Romantik)

Mountain view
40 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free Wi-Fi

Room (Romantik)

Mountain view
20 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free Wi-Fi

Room (Marchkopf/Steinerkogel)

Mountain view
30 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free Wi-Fi

Chalet, 1 Bedroom

Exceptional

Garden view
70 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free Wi-Fi

Loft (am See)

Mountain view
80 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free Wi-Fi

Studio

Mountain view
36 sq m
1 bedroom
Sleeps 2
1 Double Bed
Free Wi-Fi

Room (Bergblick)

Exceptional

Mountain view
32 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Single Bed
Free Wi-Fi

Room (Interio)

Exceptional

City view
35 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Single Bed
Free Wi-Fi

Classic Suite

Mountain view
50 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Single Bed
Free Wi-Fi

Apartment, 1 Bedroom

46 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Single Bed
Free Wi-Fi

Duplex (Interio)

Mountain view
75 sq m
1 bedroom
Sleeps 4
1 King Bed and 2 Single Sofa Beds
Free Wi-Fi

Suite (Garden)

Mountain view
65 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Single Beds
Free Wi-Fi

Duplex (Garden)

Mountain view
105 sq m
2 bedrooms
Sleeps 5
1 Double Bed and 2 Single Beds
Free Wi-Fi

Room (Grünberg)

Exceptional

Mountain view
32 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Single Sofa Bed
Free Wi-Fi

Suite (Hamberg)

Mountain view
40 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free Wi-Fi

Chalet, 2 Bedrooms

Mountain view
95 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Single Beds
Free Wi-Fi

Apartment, 2 Bedrooms

Exceptional

55 sq m
2 bedrooms
Sleeps 4
2 Double Beds
Free Wi-Fi

32-inch flat-screen TV with cable channels, TV, table football

Apartment, 2 Bedrooms (Maisonette)

Mountain view
68 sq m
2 bedrooms
Sleeps 6
1 Double Bed and 4 Single Beds
Free Wi-Fi

Family Suite

Garden view
60 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Single Bunk Bed
Free Wi-Fi

Family Suite

Garden view
80 sq m
2 bedrooms
Sleeps 5
2 King Beds
Free Wi-Fi

Family Suite (Interio)

City view
55 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Single Beds
Free Wi-Fi

Traditional Double Room

1 bedroom
Sleeps 3
1 King Bed and 1 Single Bed
Free Wi-Fi

Superior Double Room

1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

About the area

Mayrhofen

A family-friendly stay in Mayrhofen awaits you at Neuhaus Zillertal Resort. Within steps you'll find Zillertal and Congress Zillertal - Europahaus Mayrhofen. Highlights at this hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Spa can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, free supervised childcare and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions in proximity to this 4-property class Mayrhofen hotel include Hintertux Glacier Ski Resort and Hintertux Glacier.

What's nearby

Zillertal - 1 min walk - 0.0 km
Hauptstraße - 1 min walk - 0.1 km
Congress Zillertal - Europahaus Mayrhofen - 2 min walk - 0.2 km
Erlebnisbad Mayrhofen - 9 min walk - 0.8 km
Penkenbahn Gondola - 13 min walk - 1.1 km

Getting around

Mayrhofen Station - 2 min walk
Innsbruck (INN-Kranebitten) - 71 min drive

Restaurants

‪Ice Bar | Sporthotel Strass - ‬10 min walk
‪Café Kostner - ‬4 min walk
‪Gasthof Waldcafe - ‬9 min walk
‪Cafe Tirol - ‬7 min walk
‪Happy End - ‬5 min walk

About this property

Neuhaus Zillertal Resort

As a guest of Neuhaus Zillertal Resort, you'll find a full-service spa, 2 indoor swimming pools, a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Neuhaus Zillertal Resort. Free self parking is available.

This 4-star Mayrhofen hotel is smoke free.

150 guestrooms or units

Conference rooms

Buffet breakfast (free)

Supervised kid's activities (free)

Poolside lounge chairs

Ski lift tickets

Ski equipment storage

Charging station for electric cars

Self-service laundry

Front desk (limited hours)

Storage area for luggage

Front desk safe

Pool or billiards table

Terrace

Garden

Lift

No smoking on site

Bar or lounge

Dining venue

Neuhaus Zillertal Resort offers 150 accommodations with a safe and complimentary bathrobes. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

Breakfast included
Spa
Pet-friendly
Parking included

includes taxes & fees

27 June - 28 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Ski shuttle nearby
Free self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Couples/private dining

Things to do

2 indoor pools
Bicycle rentals
Billiards/pool table
Books
Bowling alley
Children's pool
Designer stores
Evening entertainment
Foosball table
Full-service spa
Games
Gym
Outdoor pool
Playground
Sauna
Ski passes
Ski storage
Steam room
Table tennis
Waterslide

Family friendly

2 indoor pools
Art supplies
Baby toys
Bowling alley
Children's games
Children's pool
Children's toys
Free supervised activities for children
Laundry facilities
Outdoor pool
Playground
Waterslide

Conveniences

Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Proposal/romance packages

Business services

Coworking space
Meeting rooms

Outdoors

Garden
In the mountains
Pool loungers
Terrace
Vegetable garden

Full-service spa

Hot tub
Massage
Sauna
Spa open daily
Steam room

Accessibility

Hardwood flooring in public areas
Hardwood flooring in room
Lift
Smooth flooring in public areas
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Tile flooring in room

Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Dressing gowns
Hair dryer
Separate bathtub and shower
Shampoo
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Champagne service
Limited room service

Eco-friendly toiletries
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight

Front desk staffed during limited hours

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets: EUR 35 per pet, per night
Only dogs are allowed
Maximum 1 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 3.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: EUR 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses some solar and geothermal energy

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar and geothermal energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

Guests may experience noise disturbance due to nearby construction work.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen

Alpendomizil Neuhaus Hotel

Alpendomizil Neuhaus Mayrhofen

Alpendomizil Neuhaus

Neuhaus Zillertal Resort Hotel

Neuhaus Zillertal Resort Mayrhofen

Neuhaus Zillertal Resort Hotel Mayrhofen

Frequently asked questions

What is the cancellation policy at Neuhaus Zillertal Resort?

Neuhaus Zillertal Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neuhaus Zillertal Resort?

As of 16 June 2026, prices found for a 1-night stay for 2 adults at Neuhaus Zillertal Resort on 21 June 2026 start from AU$414, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neuhaus Zillertal Resort?

Yep, Neuhaus Zillertal Resort has a free self car park.

Is there a spa on site at Neuhaus Zillertal Resort?

Yep, Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Neuhaus Zillertal Resort have a pool?

Take your pick from 2 indoor swimming pools, an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Neuhaus Zillertal Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Neuhaus Zillertal Resort?

Neuhaus Zillertal Resort features 2 indoor pools, a full-service spa and an outdoor pool.

What makes Neuhaus Zillertal Resort a romantic place to stay?

A hot tub and couples dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Neuhaus Zillertal Resort.

Is Neuhaus Zillertal Resort family-friendly?

You bet! With amenities such as a children's pool and free supervised childcare, as well as art supplies in the guestrooms, it's no surprise that Neuhaus Zillertal Resort is a hit with families.

Does Neuhaus Zillertal Resort serve breakfast?

Sure does, complimentary buffet brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Neuhaus Zillertal Resort?

No, Neuhaus Zillertal Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Neuhaus Zillertal Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Neuhaus Zillertal Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Neuhaus Zillertal Resort?

There isn't one on site, but Minigolf Mayrhofen is a short 9-minute walk away.

Neuhaus Zillertal Resort Reviews

9.2

Wonderful

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

7 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too

Stayed 5 nights in Mar 2024

Verified

10/10 Excellent

Shairon

23 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.

Stayed 6 nights in Aug 2023

Verified

10/10 Excellent

Martin

27 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I am returning customer because I love how the hotel is situated. Mayrhofen is still a village but with many options to spend a day. The new garden of the hotel is amazing. I am sure I will revisit this hotel.

Verified

4/10 Poor

Kjetil

12 July 2024

Liked: Cleanliness

Disliked: Staff & service

Positive: Nice hotel, very good food, helpful and kind people in the reception. Negative: No air condition in our room, some restaurant personell seemed stressed and were forgetting our orders, especially outside area, also did not seem very friendly.

Stayed 4 nights in Jul 2024

Verified

10/10 Excellent

C

3 Jan 2026

Liked: Cleanliness, property conditions & facilities, room comfort

Food was excellent with a good variety over the 7 days we were here. The spa is incredible after a day skiing. The service was hit and miss. Our waiter was great but the night he was off the substitute waitress was terrible. We experienced two eye rolling moments, from the staff!! Once when they brought an incorrect water bottle. The second time on checkout at reception. We had paid €70 to use the spa after checkout (11am) and our airport transfer 2:45pm. They said they had run out for bathrobes for the Spa and asked us to go back to our apartment to get ours however we informed them that our robes in the apartment were on the floor of the bathroom so they were wet. (As reception asked us to do 2 days earlier when I booked the Spa) eyes rolled again. The lady in the lounge bar was excellent and made great cocktails with very friendly service. Despite the occasional service hiccups we’d defiantly come back.

Stayed 7 nights in Dec 2025

Verified

8/10 Good

Gary

30 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.

Stayed 7 nights in Jul 2023

Verified

6/10 Okay

Andrew

7 Feb 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.

Stayed 4 nights in Jan 2025

Verified

10/10 Excellent

Reuben

16 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, would recommend!

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.

Stayed 4 nights in Feb 2025

Verified

8/10 Good

Karen

22 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working

Stayed 7 nights in Jul 2024

Neuhaus Zillertal Resort

Photo gallery for Neuhaus Zillertal Resort

Reviews

Popular amenities

Explore the area

Room options

View all photos for Classic Room

Classic Room

View all photos for Classic Room (Astegg)

Classic Room (Astegg)

View all photos for Suite (Romantik)

Suite (Romantik)

View all photos for Room (Romantik)

Room (Romantik)

View all photos for Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

View all photos for Chalet, 1 Bedroom

Chalet, 1 Bedroom

View all photos for Loft (am See)

Loft (am See)

View all photos for Studio

Studio

View all photos for Room (Bergblick)

Room (Bergblick)

View all photos for Room (Interio)

Room (Interio)

View all photos for Classic Suite

Classic Suite

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

View all photos for Duplex (Interio)

Duplex (Interio)

View all photos for Suite (Garden)

Suite (Garden)

View all photos for Duplex (Garden)

Duplex (Garden)

View all photos for Room (Grünberg)

Room (Grünberg)

View all photos for Suite (Hamberg)

Suite (Hamberg)

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

View all photos for Apartment, 2 Bedrooms (Maisonette)

Apartment, 2 Bedrooms (Maisonette)

View all photos for Family Suite

Family Suite

View all photos for Family Suite

Family Suite

View all photos for Family Suite (Interio)

Family Suite (Interio)

View all photos for Traditional Double Room

Traditional Double Room

View all photos for Superior Double Room

Superior Double Room

About the area

Mayrhofen

What's nearby

Getting around

Restaurants

About this property

Neuhaus Zillertal Resort

Similar properties

Hotel Gasthof Brücke

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom