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Neuhaus Zillertal Resort

4.0 star property
Family-friendly hotel with 2 indoor pools and full-service spa

Photo gallery for Neuhaus Zillertal Resort

2 indoor pools, outdoor pool, pool loungers
Loft (am See) | Garden view
Fireplace
Family Suite
Sauna, hot tub, steam room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$712
includes taxes & fees
6 Feb - 7 Feb

Explore the area

View map
202 Am Marktplatz, Mayrhofen, 6290
  • Place, Zillertal
    ‪1 min walk‬
  • Place, Hauptstraße
    ‪1 min walk‬
  • Place, Penkenbahn Gondola
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪60 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Separate bath and shower
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room (Astegg)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room (Astegg)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Separate bath and shower
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Romantik)

Suite (Romantik)

Suite (Romantik)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
Separate bath and shower
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Romantik)

Room (Romantik)

Room (Romantik)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Separate bath and shower
Bathrobes
  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

Room (Marchkopf/Steinerkogel)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Separate bath and shower
Bathrobes
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalet, 1 Bedroom

Chalet, 1 Bedroom

Chalet, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (am See)

Loft (am See)

Loft (am See)

Highlights

Balcony
Separate sitting area
Private pool
Flat-screen TV
Separate bedroom
Day bed
Blackout curtains
Private bathroom
  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio

Studio

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Bergblick)

Room (Bergblick)

Room (Bergblick)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Separate bath and shower
Bathrobes
  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room (Interio)

Room (Interio)

Room (Interio)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Separate bath and shower
Bathrobes
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
2 bathrooms
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom

Private kitchen

Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Duplex (Interio)

Duplex (Interio)

Duplex (Interio)

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Mountain view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Suite (Garden)

Suite (Garden) | Living area

Suite (Garden)

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • Garden view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Duplex (Garden)

Duplex (Garden) | Living area

Duplex (Garden)

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • Garden view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Room (Grünberg)

Room (Grünberg)

Room (Grünberg)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Separate bath and shower
Bathrobes
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite (Hamberg)

Suite (Hamberg)

Suite (Hamberg)

Highlights

Balcony
Separate sitting area
Flat-screen TV
Separate bedroom
Day bed
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

Chalet, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • Garden view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchenette

Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (Maisonette)

32-inch flat-screen TV with cable channels, TV, table football

Apartment, 2 Bedrooms (Maisonette)

Highlights

Balcony
Separate sitting area
Kitchenette
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
Blackout curtains
  • Mountain view
  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
2 bathrooms
  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Separate sitting area
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
  • Garden view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Family Suite (Interio)

Family Suite (Interio)

Family Suite (Interio)

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Day bed
Hairdryer
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Balcony
Separate sitting area
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Separate sitting area
Flat-screen TV
Blackout curtains
Separate bath and shower
Hairdryer
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

About the area

Mayrhofen

A family-friendly stay in Mayrhofen awaits you at Neuhaus Zillertal Resort. Within steps you'll find Zillertal and Congress Zillertal - Europahaus Mayrhofen. Highlights at this hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Spa can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, free supervised childcare and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .In proximity to this 4-property class Mayrhofen hotel you'll find Hintertux Glacier Ski Resort.

What's nearby

  • Zillertal - 1 min walk - 0.0 km
  • Hauptstraße - 1 min walk - 0.1 km
  • Congress Zillertal - Europahaus Mayrhofen - 2 min walk - 0.2 km
  • Penkenbahn Gondola - 11 min walk - 1.0 km
  • Ahorn Ski Area - 14 min walk - 1.2 km

Getting around

  • Mayrhofen Station - 2 min walk
  • Innsbruck (INN-Kranebitten) - 57 min drive

Restaurants

  • ‪Happy End - ‬5 min walk
  • ‪Cafe Tirol - ‬7 min walk
  • ‪Mamma Mia - ‬5 min walk
  • ‪Mike's Sports Bar - ‬3 min walk
  • ‪Goldkind - ‬7 min walk

About this property

Neuhaus Zillertal Resort

Family-friendly hotel with 2 indoor pools and full-service spa
As a guest of Neuhaus Zillertal Resort, you'll find a full-service spa, 2 indoor swimming pools, a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Meeting rooms and coworking spaces are available. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Neuhaus Zillertal Resort. Free self parking is available.

This 4-star Mayrhofen hotel is smoke free.

  • 150 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Neuhaus Zillertal Resort offers 150 accommodations with a safe and complimentary bathrobes. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Similar properties

3 indoor pools, outdoor pool
Gut Stiluppe - Good Life Hotel
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.9 out of 5, Exceptional, 10 reviews
The price is AU$640
includes taxes & fees
2 Feb - 3 Feb
Gut Stiluppe - Good Life Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • 2 indoor pools
  • Art supplies
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Eco-friendly toiletries
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar and geothermal energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpendomizil Neuhaus Hotel Mayrhofen
Alpendomizil Neuhaus Hotel
Alpendomizil Neuhaus Mayrhofen
Alpendomizil Neuhaus
Neuhaus Zillertal Resort Hotel
Neuhaus Zillertal Resort Mayrhofen
Neuhaus Zillertal Resort Hotel Mayrhofen

Frequently asked questions

What is the cancellation policy at Neuhaus Zillertal Resort?

Neuhaus Zillertal Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Neuhaus Zillertal Resort?

As of 31 Jan 2026, prices found for a 1-night stay for 2 adults at Neuhaus Zillertal Resort on 6 Feb 2026 start from AU$700.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Neuhaus Zillertal Resort?

Yep, Neuhaus Zillertal Resort has a free self car park.

Is there a spa on site at Neuhaus Zillertal Resort?

Yep, Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Neuhaus Zillertal Resort have a pool?

Take your pick from 2 indoor swimming pools, an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Neuhaus Zillertal Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Neuhaus Zillertal Resort?

Neuhaus Zillertal Resort features 2 indoor pools, a full-service spa and an outdoor pool.

What makes Neuhaus Zillertal Resort a romantic place to stay?

A hot tub and couples dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Neuhaus Zillertal Resort.

Is Neuhaus Zillertal Resort family-friendly?

You bet! With amenities such as a children's pool and free supervised childcare, as well as art supplies in the guestrooms, it's no surprise that Neuhaus Zillertal Resort is a hit with families.

Does Neuhaus Zillertal Resort serve breakfast?

Sure does, complimentary buffet brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Neuhaus Zillertal Resort?

No, Neuhaus Zillertal Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Neuhaus Zillertal Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Neuhaus Zillertal Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Neuhaus Zillertal Resort?

There isn't one on site, but Minigolf Mayrhofen is a short 9-minute walk away.

Neuhaus Zillertal Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 68 reviews
Rating 8 - Good. 15 out of 68 reviews
Rating 6 - Okay. 7 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda, Sutton

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Neuhaus was perfect!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul Andrew

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round. Lovely clean hotel and surrounding areas. Pristine accommodation with friendly and attentive staff. Lots of options for food and drink with an option to swap a half board for a fondue and an unbelievable breakfast option. Sensational spa too, which was an added bonus
Stayed 7 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good ski resort

We had family ski trip to Mayrhofen and stayed in this hotel. We enjoyed food, facilities and excellent apartment with full kitchen. Probably , we will come back if decide to go to Mayrhofen again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Reuben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, would recommend!

Lovely hotel with both a traditional part of the hotel and a brand new part including a state of the art spa which opened in December apparently. The spa area was amazing, indoor and outdoor pools (both a little cold!), outdoor jacuzzi (also a little cold!), lots of relaxation rooms with loungers, two saunas of different temperatures, one 90 degree huge panoramic sauna which can easily seat 40-50 people, the other a 60 degree one which is hardly used. Suprisingly the new complex doesnt have a steam room but there is one in the original part of the hotel on the ground floor. Please note, the top floor sauna area, is an adult only nude area! The rooms in the original part of the hotel are very traditional, with a balcony overlooking the mountain range. They are comfortable but nothing fancy or modern. The only down side is that the rooms do not have any tea or coffee making facilities which i did miss in the mornings and evenings. The food both at breakfast and evenings are all very good and plentiful. The location is also situated within walking distance to the main high street including apres ski bars. One tip i would recommend is hiring a ski locker at the top of the Penkenbahn so that you leave all your ski gear at the top of the main gondola and walk back to the hotel in normal shoes! This is well worth 24 euros for a two person locker! Would definitely recommend and return to the same hotel is heading to Mayrhofen.
Stayed 4 nights in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
Disliked: Staff & service

4 night trip

On arriving I was ignored and left waiting for a long time while 3 people on the desk dealt with one phone call. Room is very dated but spacious, warm and clean. In general, not all but most of the staff were very cold, unfriendly, the bar man in particular was rude. I only stayed b&b, not half board and so a big deal was made of this each morning when I asked where to sit, very odd. On a positive the breakfast and restaurant area is of a high quality and the spa facilities very impressive.
Stayed 4 nights in Jan 2025

10/10 Excellent

Henry

Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Stayed 6 nights in Dec 2024

10/10 Excellent

Abbie, Elrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Hope to visit again soon.
Stayed 7 nights in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a lovely stay. We were in an apartment across from the main hotel, it was bright, clean and roomy. Two balconies with views of the mountains and the garden in front as well as the picturesque hotel building itself. Most evenings there was live music in the beer garden opposite it was pleasant and finished at 10pm. Reception staff were always very helpful and spoke great English, restaurant staff lovely too. Food plentiful, tasty if probably a bit over salted for me, coffee not the best. Nice salad buffet as has been standard in most hotels we've been to in Austria. Choice 2-3 of soups, mains and starters too if you count the vegan options. Free city bikes were good, we pedaled down towards Zell and had a game of mini golf and a gentle pedal back. Ebikes were very reasonably priced to hire to hire from the hotel we pedaled to the end of the Stilluptal hardly touching the battery, you can afford to use much more assistance than we did and you'll be fine! (Be aware the bikes are all sized medium, a bit small for my husband at 6'1 but well suited to everyone else!) The swimming lake was lovely, I'm not sure how long it's been there but the plants still need to bed in to help perfect the filtration. The surroundings were beautiful with the mountains, picturesque buildings and gardens with plenty of shade if needed. (They are building an enormous new bath house at the moment and there was and will be some construction noise over the next couple of months working
Stayed 7 nights in Jul 2024

10/10 Excellent

??? ??????

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superknee staff, thank you for the fantastic service and location. The diner and breakfast were phenomenal..
Stayed 3 nights in Apr 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

We had a beautiful room which was upgraded to a suite on arrival. Room and hotel was very clean. Food at hotel was lovely and staff were really friendly. Spa area was good too
Stayed 5 nights in Mar 2024

10/10 Excellent

Shairon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Fantastic hotel and location. Great facilities. Kinder basement area needs airing.
Stayed 6 nights in Aug 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, slow dinner service

Lovely place and an amazing location next to the train station in the center of Mayrhofen. My only criticism is the speed of service in the restaurant of an evening. If you enjoy a 2.5 hr dinner its great but if you want a quick bite, maybe call half-board.
Stayed 7 nights in Jul 2023

10/10 Excellent

Andreas

Stayed 10 nights in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 8 nights in Feb 2022

10/10 Excellent

Bruno

Stayed 4 nights in Oct 2025

10/10 Excellent

Josef

Stayed 8 nights in Sep 2025

8/10 Good

Walter

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Unterkunft und essen sehr gut
Stayed 3 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel, sehr sauber, gutes Essen, toller Service und eine hervorragende Wellnesslandschaft.
Stayed 14 nights in Aug 2025

8/10 Good

Corinna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Spa-Bereich und der Naturbadesee mit der schönen, weitläufigen Gartenanlage ist wunderschön. Jedoch wäre es besser Handtücher fürs Baden in den Zimmern zu deponieren, da diese oftmals leer waren und leider nicht oft genug aufgefüllt wurden. Das Essen ist gut, jedoch am Büffet etwas lieblos präsentiert. Für ein solch schönes Ambiente könnte man mehr draus zaubern.
Stayed 4 nights in Aug 2025

10/10 Excellent

Roman

Travelled with partner
Liked: Amenities, property conditions & facilities
Tolles Hotel, super Badelandschaft, gutes Essen
Stayed 1 night in Aug 2025

6/10 Okay

Cathrin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel Neuhaus im Zillertal überzeugt in Teilen, lässt aber an einigen Stellen noch Luft nach oben. Positiv: Neues, modernes Zimmer mit schöner Ausstattung Ruhige Lage und toller Ausblick Spürbare Investitionen ins Haus Verbesserungswürdig: Der Weg zum neuen Zimmer führt durch den stark in die Jahre gekommenen Altbau, was den hochwertigen Ersteindruck deutlich schmälert. Für eine Suite (fast 500 € pro Nacht) wären Wasser oder eine Minibar Standard – leider nicht vorhanden. Abendessen und Frühstück liegen qualitativ eher im Durchschnitt und entsprechen nicht dem angestrebten Hotelniveau. Das Personal wirkt nicht auf dem Servicelevel eines gehobenen Hauses – hier fehlt es an Herzlichkeit und Persönlichkeit. Kinder dürfen den neuen Wellnessbereich nicht nutzen, und die Kinderbetreuung startet erst am Nachmittag – für Familien unpraktisch. Fazit: Der neue Zimmertrakt und die Lage sind ein echtes Plus, aber Service, Gastronomie und Gesamtorganisation passen noch nicht zum Preis- und Qualitätsanspruch. Mit mehr Fokus auf durchgängige Standards und Gastfreundschaft könnte das Haus sein Potenzial voll ausschöpfen.
Stayed 1 night in Aug 2025