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Hotel Neustädter Hof

4.0 star property
Hotel in Schwarzenberg/Erzgeb. with full-service spa and fitness centre

Photo gallery for Hotel Neustädter Hof

Front of property
Signature Suite
Ski hill
Junior Suite
Sundeck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Laundry
The current price is AU$175
includes taxes & fees
18 May - 19 May

Explore the area

Map
Grünhainer Str. 24, Schwarzenberg/Erzgeb., 08340
  • Schwarzenberg Castle
    ‪6 min drive‬
  • Sparkassen-Ore Mountains Stadium
    ‪11 min drive‬
  • Greifensteine Water Park
    ‪21 min drive‬
  • Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪68 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout curtains
Down duvet
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
Smart TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room

Economy Single Room | Street view

Economy Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout curtains
Down duvet
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Schwarzenberg/Erzgeb.

At Hotel Neustädter Hof you'll be 1.8 km (1.1 mi) from Schwarzenberg Castle and 3.6 km (2.2 mi) from Herkules-Frisch-Glueck Visitor Mine. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas, laundry facilities and ski storage. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Schwarzenberg/Erzgeb. hotel include Ore Mountains-Vogtland Nature Park and Sparkassen-Ore Mountains Stadium.

What's nearby

  • Schwarzenberg Castle - 6 min drive - 3.1 km
  • Sparkassen-Ore Mountains Stadium - 11 min drive - 9.1 km
  • Greifensteine Water Park - 21 min drive - 19.2 km
  • Fichtelberg Ski Resort - 32 min drive - 26.4 km
  • Klinovec Ski Center - 35 min drive - 26.4 km

Getting around

  • Schwarzenberg (Erzgeb) Station - 11 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 68 min drive

Restaurants

  • ‪Restaurant Pizzeria Rrush - ‬12 min walk
  • ‪Hotel und Restaurant Danelchristelgut - ‬9 min drive
  • ‪Gaststätte Spiegelwaldbaude König-Albert-Turm - ‬8 min drive
  • ‪De Gute Stub´ - ‬18 min walk
  • ‪Berggasthof Haus Fürstenberg - ‬8 min drive

About this property

Hotel Neustädter Hof

Hotel in Schwarzenberg/Erzgeb. with full-service spa and fitness centre
Hotel Neustädter Hof offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There are 3 meeting rooms available. A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Neustädter Hof. For a fee, parking is available. A complete renovation of Hotel Neustädter Hof was completed in February 2023.

This 4-star Schwarzenberg/Erzgeb. hotel is smoke free.

  • 72 guestrooms or units
  • 4 levels
  • Built in 1910
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Neustädter Hof offers 72 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. This Schwarzenberg/Erzgeb. hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German

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Exterior

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  • Spa
  • Pet-friendly
4.1 out of 5, Very good, 49 reviews
The price is AU$261
includes taxes & fees
4 May - 5 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 9 per day; includes in/out privileges)
  • Covered extended parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20.50 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping centre
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (176 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 31 December:
  • Bar/Lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: EUR 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.50 for adults and from EUR 10 for children
  • Uncovered self-parking fee: EUR 9 per day (in/out privileges)
  • Covered extended parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof
Neustädter Hof Schwarzenberg/Erzgeb.
Schwarzenberg/Erzgeb. Hotel Neustädter Hof Hotel
Neustädter Hof
Hotel Neustädter Hof Hotel
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Hotel Schwarzenberg/Erzgeb.

Frequently asked questions

What is the cancellation policy at Hotel Neustädter Hof?

Hotel Neustädter Hof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Neustädter Hof?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Neustädter Hof on 18 May 2025 start from AU$175.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Neustädter Hof?

Yep, Hotel Neustädter Hof has an uncovered self car park with in/out privileges for EUR 9 per day. Covered extended parking costs EUR 15 per day.

Is there a spa on site at Hotel Neustädter Hof?

Yep, there is an onsite spa at Hotel Neustädter Hof.

Does Hotel Neustädter Hof serve breakfast?

Yeah, buffet brekkie is served weekdays between 6:30 AM and 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Neustädter Hof?

No, Hotel Neustädter Hof does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Neustädter Hof?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Sunday. The dining venue is closed seasonally each year from December 22 until December 31.

What time are check-in & check-out at Hotel Neustädter Hof?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Neustädter Hof Reviews