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Hotel Neustädter Hof

Upscale hotel with full-service spa and fitness centre

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Hotel Neustädter Hof

Photo gallery for Hotel Neustädter Hof

Front of property
Lounge
Junior Suite
Daily buffet breakfast (EUR 20.50 per person)
Room amenity

Overview of Hotel Neustädter Hof

Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Your area essentials

Map
Grünhainer Str. 24, Schwarzenberg/Erzgeb., 08340
  • Popular LocationSchwarzenberg Castle6 min drive
  • Popular LocationEibenstock Dam30 min drive
  • Popular LocationFichtelberg Ski Resort32 min drive
  • AirportDresden (DRS)96 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Down duvet
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
Smart TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Down duvet
Blackout curtains
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room

Economy Single Room | Street view

Economy Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Down duvet
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Sonnenhotel Hoher Hahn
Pool
Breakfast included
Spa
Pet-friendly
4.1 out of 5, Very good, (42)
The price is AU$211
for 1 night
includes taxes & fees
7 May - 8 May
Sonnenhotel Hoher Hahn

About the area

Schwarzenberg/Erzgeb.

At Hotel Neustädter Hof you'll be 1.8 km (1.1 mi) from Schwarzenberg Castle and 3.6 km (2.2 mi) from Herkules-Frisch-Glueck Visitor Mine. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .Enjoy the gym and sauna. Other amenities include free WiFi in public areas, laundry facilities and ski storage. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Schwarzenberg/Erzgeb. hotel include Ore Mountains-Vogtland Nature Park and Sparkassen-Ore Mountains Stadium.

What's nearby

  • Schwarzenberg Castle - 6 min drive
  • ACTINON Health & Spa - 15 min drive
  • Fichtelberg - 30 min drive
  • Eibenstock Dam - 30 min drive
  • Fichtelberg Ski Resort - 32 min drive

Getting around

  • Schwarzenberg (Erzgeb) Station - 11 min walk
  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 68 min drive

Restaurants

  • Restaurant Pizzeria Rrush - 12 min walk
  • Hotel und Restaurant Danelchristelgut - 9 min drive
  • Gaststätte Spiegelwaldbaude König-Albert-Turm - 8 min drive
  • De Gute Stub´ - 19 min walk
  • Berggasthof Haus Fürstenberg - 7 min drive

About this property

Hotel Neustädter Hof

Upscale hotel with full-service spa and fitness centre
Hotel Neustädter Hof offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There are 3 meeting rooms available. A terrace, tour or ticket assistance, and ski equipment storage are also featured at Hotel Neustädter Hof. For a fee, parking is available. A complete renovation of Hotel Neustädter Hof was completed in February 2023.

This 4-star Schwarzenberg/Erzgeb. hotel is smoke free.

  • 72 guestrooms or units
  • 4 levels
  • Built in 1910
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Neustädter Hof offers 72 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. This Schwarzenberg/Erzgeb. hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 9 per day; includes in/out privileges)
  • Covered extended parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: EUR 20.50 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Hardwood flooring in public areas
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1910
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: EUR 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.50 for adults and from EUR 10 for children
  • Uncovered self-parking fee: EUR 9 per day (in/out privileges)
  • Covered extended parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof
Neustädter Hof Schwarzenberg/Erzgeb.
Schwarzenberg/Erzgeb. Hotel Neustädter Hof Hotel
Neustädter Hof
Hotel Neustädter Hof Hotel
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Hotel Schwarzenberg/Erzgeb.

Frequently asked questions

What is the cancellation policy at Hotel Neustädter Hof?

Hotel Neustädter Hof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Neustädter Hof?

As of 23 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Neustädter Hof on 28 Apr 2024 start from AU$142.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Neustädter Hof?

Yep, Hotel Neustädter Hof has an uncovered self car park with in/out privileges for EUR 9 per day. Covered extended parking costs EUR 15 per day.

Is there a spa on site at Hotel Neustädter Hof?

Yep, there is an onsite spa at Hotel Neustädter Hof.

Does Hotel Neustädter Hof serve breakfast?

Yeah, buffet brekkie is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Neustädter Hof?

No, Hotel Neustädter Hof does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Neustädter Hof?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Neustädter Hof?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hotel Neustädter Hof Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kirk

Business traveller
Liked: Cleanliness, staff & service
Stayed 18 nights in Jan 2023

10/10 Excellent

KJ

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel net hotel en vriendelijk personeel. Diner (tegen extra betaling) in het hotel is lekker en met mooi opgemaakte borden en met hele nette bediening.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior Zimmer war ruhig gelegen. Parkplätze waren vorhanden. Frühstück war ausgezeichnet. Personal sehr freundlich.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Alles sehr schön.
Stayed 1 night in Jun 2023

8/10 Good

Jörg

Travelled with family
Liked: Cleanliness, staff & service
Das Hotel war sauber und das Personal sehr freundlich. Zum Frühstück hatte man genug zur Auswahl um auch satt zu werden. Einrichtung war schon etwas älter aber noch ok. Das einzige Manko war die Dusche. Die Fugen und das Silicon im unteren Bereich waren schon leicht Verschimmelt. Das sollte langsam mal erneuert werden.
Stayed 1 night in Mar 2023

6/10 Okay

Ulrich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Frühstück mit der Möglichkeit Extras wie Spiegel- oder Rühreier bestellen zu können hat uns gut gefallen. Dass vieles noch einzeln verpackt ist verursacht unnötig viel Müll. Die Parkmöglichkeiten direkt vor dem Hotel sind großzügig. Die Badewanne mit dem Duschvorhang fanden wir nicht so prickelnd. Der Einrichtungsstil ist wie Anfang der 90er Jahre. Schwarzenberg an sich ist auf jeden Fall eine Reise wert. Auch außerhalb der Adventszeit. Besonders gut gefällt uns die Altstadt mit dem Schloss und dem dortigen Museum. Es gibt noch Ladegeschäfte, die einmalig sind.

8/10 Good

Burkhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zu empfehlen, guter Standard, gutes Frühstück, freundliches Personal
Stayed 1 night in Dec 2022

10/10 Excellent

Lizeth

Stayed 11 nights in Sep 2022

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage. Nettes Personal und schönes Hotel.
Stayed 3 nights in Aug 2022