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The Escarpment Retreat

5.0 star property

Photo gallery for The Escarpment Retreat

Reception
Sun deck
Garden
Hot stone massages, deep-tissue massages, facials
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Entire home

1 bathroomSleeps 252 sq m

Popular amenities

  • Spa pool
  • Kitchen
  • Air-conditioning
  • Spa
  • Outdoor space
  • Business services

Explore the area

View map
123 Alpine Terrace, Tamborine Mountain, QLD, 4272
  • Place, Escarpment Massage and Day Spa
    ‪2 min walk‬
  • Place, Tamborine National Park Lepidozamia Section
    ‪2 min drive‬
  • Place, Tamborine Mountain Golf Culb
    ‪2 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪44 min drive‬

Room options

About the area

Tamborine Mountain

A luxury stay in Tamborine Mountain awaits you at this villa. Within steps you'll find Escarpment Massage and Day Spa and Tamborine National Park within a 20-minute stroll. .You can enjoy a flat-screen TV with a DVD player, and villa features a balcony, an iPod dock and a sitting area. In-room dining is easy with a kitchenette that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a soaking tub, bathrobes and free toiletries. A coffee/tea maker, a hairdryer and an iron/ironing board are also available. .A day of pampering can include deep-tissue massages, hot stone massages and facials. Plus you'll find free Wi-Fi in public areas and a hot tub.
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What's nearby

  • Escarpment Massage and Day Spa - 2 min walk - 0.2 km
  • Tamborine National Park Lepidozamia Section - 2 min drive - 1.9 km
  • Tamborine National Park - 2 min drive - 1.9 km
  • Tamborine Mountain Golf Culb - 2 min drive - 2.3 km
  • Hampton Estate Wines - 2 min drive - 2.3 km

Getting around

  • Helensvale Station - 24 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 51 min drive

Restaurants

  • ‪St Bernards Hotel - ‬2 min walk
  • ‪The Cedar Creek Estate Vineyard & Winery - ‬7 min drive
  • ‪Spice Of Life - ‬7 min drive
  • ‪Cinnamon Bun Cafe - ‬8 min drive
  • ‪Saint Marthe Brasserie - ‬7 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

The Escarpment Retreat

Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A hot tub, spa services, and a library are also featured at the luxury The Escarpment Retreat.

This 5-star Tamborine Mountain villa is smoke free.

  • 1 floor
  • 6 guestrooms or units
  • 3 buildings
  • Built in 2005
  • Business facilities
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room
This villa offers 6 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 5-star villa has kitchenettes with fridges and microwaves.

Bathrooms include a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. Flat-screen televisions are featured in guestrooms.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages and facials.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa treatment rooms

Internet

  • Available in the villa: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV
  • IPod dock
  • Library

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Work spaces

  • Business centre
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Limited-hour front desk
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the mountains
  • Next to a golf course

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 floor
  • 3 buildings
  • 6 units
  • Built in 2005
  • Garden
  • Property does not allow children

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
American Express is not accepted as a form of payment at this property.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Smoking

Smoking is not permitted

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the villa before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.

Property is also known as

Escarpment Retreat Condo Tamborine Mountain
Escarpment Retreat Condo
Escarpment Retreat Condo Mount Tamborine
Escarpment Retreat Mount Tamborine
Escarpment Hotel Gold Coast
Escarpment Retreat Tamborine Mountain
The Escarpment Retreat Villa
The Escarpment Retreat Tamborine Mountain
The Escarpment Retreat Villa Tamborine Mountain

Frequently asked questions

Is there a spa on site at The Escarpment Retreat?

There's no onsite spa, but this property does offer services like facials as well as deep-tissue massages.

Does The Escarpment Retreat have a pool?

No, this villa doesn't have a pool.

What makes The Escarpment Retreat a romantic place to stay?

1 hot tub, deep-soaking baths, and private balconies all help set the scene for a sizzling getaway at The Escarpment Retreat.

Is there a private hot tub at The Escarpment Retreat?

Yep, there is a hot tub.

Is there a free airport shuttle available at The Escarpment Retreat?

No, The Escarpment Retreat does not offer an airport shuttle service.

What time are check-in & check-out at The Escarpment Retreat?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at The Escarpment Retreat?

No, pets are not allowed.

Is there a golf course on site at The Escarpment Retreat?

There is a golf course next to The Escarpment Retreat.

The Escarpment Retreat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 135 out of 206 reviews
Rating 8 - Good. 56 out of 206 reviews
Rating 6 - Okay. 9 out of 206 reviews
Rating 4 - Poor. 5 out of 206 reviews
Rating 2 - Terrible. 1 out of 206 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Charmaine

Liked: Amenities, property conditions & facilities, communication
It was perfect for a relaxing getaway…so peaceful & quiet
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect wedding anniversary retreat!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Debbie

Liked: Property conditions & facilities, communication
Very tranquil, romantic stay, our villa was beautifully presented, and the host was lovely.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place. Very relaxing and tranquil. Excellent staff, would highly recommend
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

TOM

Liked: Cleanliness, amenities, property conditions & facilities, communication
The chalets are limited, not overcrowded with tourists, very tranquil , great feel to the rooms ,
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities, communication
The management was out standing
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Michelle

Liked: Amenities, property conditions & facilities, communication
Lovely location, needs updating especially the bathroom
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Shane was very welcoming and helpful. Had a relaxing and enjoyable weekend. Thank you
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Jan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good property Great accommodation Unfortunately we were asked to pay $20 a night for the firewood. Seems petty Cinema experience not available when advertised on website
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Robert

Liked: Communication
Disliked: Property conditions & facilities
It was very tired it smelt musty and a lot of damage that wasn’t fixed. We felt it would have been amazing when newer but very expensive considering it needs a refresh. The towels and bed were great.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, room comfort, communication

Quiet birthday getaway

The checkin process was easy. The villa is very spacious and comfortable. The bed was king size and comfortable, bathroom was clean with basic products included. The spa bath was clean and large enough for 2. Overall could not really fault the villa or our stay. Would recommend staying and would return if in the area.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property, our weekend away was a romantic and enjoyable one that was possible because everything worked and looked as expected. The breakfast is amazing.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Paul

Liked: Room comfort, communication

The Escarpment Mt Tambourine

My Tambourine is a beautiful place . Natural Beauty, a high standard of reasonable restaurants bars etc . Overall very friendly vibe . The escarpment retreat was very nice but did lack a few extra touches that would and could have made it special
Stayed 3 nights in Jun 2021
Verified

6/10 Okay

Linton

Disliked: Cleanliness, room comfort, communication

Overpriced, deceptive property

Pretty disappointing and overpriced stay. No daily room servicing as they property claim its due to COVID... Except there is no community transmission and its clearly a ploy to pocket more profit while still charging the same nightly rate. Witnessed the cleaner of another room post checkout not wearing any PPE, so obviously not concerned about COVID after the guests check out. Absence of room servicing was only advised after check in. Then there was the charge per night to use the fireplace (yes... You read correctly and again, only advised at check in) except if you're staying between June - August. Clearly the high cost per night is simply too little to cover the use of a fireplace that is plastered throughout their marketing pictures. Conveniently for the establishment, they insist on guests attending the breakfast room strictly between 8.30-9.00 am so you can sit there for 40 minutes while the serve on a first come first serve basis. Despite the in room guest guide stating that each room has WiFi, the don't and mobile reception is non existent. We were with telstra in room 6 and had no service at all. The outlook to the spa in the bathroom would be good if the plants in the outside courtyard weren't dead... But fairly consistent with other poorly maintained aspects of the property... Such as missing lights in the garden bollard lighting where we nearly fell down the stairs due to how poorly lit the area was to get to the car park. Avoid avoid avoid.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, room comfort, communication

Anniversary Getaway

This was a beautiful location for a romantic getaway. The villas are large and well presented. Breakfast was delicious, freshly made to order and the staff were friendly and welcoming.
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Hayley

Liked: Cleanliness, amenities
The property is lovely and the room was fantastic. Very peaceful and loved the fireplace. Breakfast was scrummy and the main room with the fireplace was very elegant. It would have been nice if it stayed open all day, as an afternoon read by the fire would have been a treat. The lookout is a great view and a great place to sit and watch the sun rise. The wood provided was a little damp, so we ended up buying some wood to keep the fire going all night. A great time of year to visit.
Stayed 3 nights in Jul 2020
Verified

8/10 Good

Maureen

Liked: Cleanliness, room comfort

A beautiful setting

I think it is looking a bit tired, it still is a lovely place to stay but does need freshening up. The breakfast is excellent, love the fireplace I’m your room.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Montana

Liked: Cleanliness, amenities
Beautiful scenery and interior. The best parts where the champagne on arrival and the spa bath! There is not much reception, which really made it a "retreat". The service was lovely and the breakfasts are unlike others I have experienced, with music playing while the fireplace is lit was beautiful. My only downside is that the robes that are included were not washed or perhaps the cupboard they were in had a stained smell that clung.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Jase

Liked: Cleanliness, staff & service, amenities
Overall we had a really nice, enjoyable, quite time. The customer service was outstanding along with the breakfast they served us in the mornings was defiantly the highlights. I think the property has a lot of potential and would feel more like a retreat if the surrounding properties dump sites weren't so visible. The ambience of the Villa was nice as we walked in although the stale smell internally was over powering which stayed with us during the 3 days, on the plus side the bed was comfy. The AC unit didn't work too well unfortunately, incredibly noisy and struggled to provide much cooling, needs some urgent attention. Overall we enjoyed the stay and would go back but may try another Villa with hope it provides a more comfortable stay.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to escape the hustle and bustle, reset and take in all that nature has to offer. Service is friendly, accommodation is very comfortable and blends well in its surrounds.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, Thankyou 😁, grest atmosphere and breakfast was delicious.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and quiet retreat, it was exactly what we wanted. Great breakfast, room was nice and cozy. Enjoyed the fireplace at night and felt really welcomed when checking in.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay nice environment stayed in no.1 but no.2 stayers were noisy late evening for a few hours until 12 midnight so that detracted from the relaxing stay.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was stunning. Beautiful streams, trees and hideaway cabins made you feel like you were in another world. Loved the views and sounds of the rainforest as we slept. Great food and a nice comfy bed at night. All in all great weekend away. Only disappointing thing was that the fireplace wasn’t operating.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet retreat in a great location

Great facilities for a private getaway. Handy to all the attractions of the mountain but tucked away in a private corner. Breakfast was great, WIFi signal was a bit weak. Overall great.
Stayed 1 night in Apr 2019