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Estancia San Juan

3.0 star property
Lakefront hotel with free breakfast and rooftop terrace

Photo gallery for Estancia San Juan

Exterior
Terrace/patio
Deluxe Room
Restaurant
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View map
Vía Las Cajas Km 22 y Medio, Sayausí, Azuay, 010202
  • El Cajas National Park
    ‪8 min drive‬
  • New Cathedral of Cuenca
    ‪30 min drive‬
  • Calderon Park
    ‪30 min drive‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Fireplace
Heating
Smart TV
Premium bedding
Private bathroom
Heated bathroom floor
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Fireplace
Heating
Smart TV
Premium bedding
Private bathroom
Heated bathroom floor
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Individually furnished
Fireplace
Heating
Smart TV
Premium bedding
Private bathroom
Heated bathroom floor
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Fireplace
Heating
Smart TV
Premium bedding
Private bathroom
Heated bathroom floor
Minibar
  • Sleeps 8
  • 3 Large Twin Bunk Beds and 1 Queen Bed

About the area

Sayausí

At Estancia San Juan, you'll be 9.1 km (5.6 mi) from El Cajas National Park and 12.8 km (7.9 mi) from Soldados. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and a garden. Each morning free breakfast is served. .Places within a 30-minute drive of this 3-property class Sayausí hotel include Museum of Modern Art and University of Cuenca's Orchid Garden.

What's nearby

  • El Cajas National Park - 8 min drive - 10.6 km
  • Mall del Rio - 30 min drive - 28.8 km
  • New Cathedral of Cuenca - 30 min drive - 28.8 km
  • Calderon Park - 30 min drive - 28.8 km
  • Río Tomebamba & Calle Larga - 30 min drive - 29.1 km

Getting around

  • 14n - Antonio Borrero Station - 42 min drive
  • Cuenca (CUE-Mariscal Lamar) - 51 min drive

Restaurants

  • ‪Parador de la Montaña - ‬13 min walk
  • ‪Molino Express - ‬5 min drive
  • ‪Estancia San Juan - ‬1 min walk
  • ‪Las Cuevas Restaurante - ‬2 min drive
  • ‪Restaurante La Fuente - ‬19 min walk

About this property

Estancia San Juan

Lakefront hotel with free breakfast and rooftop terrace
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Estancia San Juan also features a rooftop terrace and a garden. Self parking is free.

This 3-star Sayausí hotel is smoke free.

  • 6 guestrooms or units
  • Continental breakfast (free)
  • Terrace on the roof
  • Front desk (limited hours)
  • Garden
  • No smoking on site
  • Dining venue
Estancia San Juan offers 6 accommodations with fireplaces and minibars. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. This Sayausí hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

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  • Free airport shuttle
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The price is AU$165
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Accessible bathtub
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Heated bathroom floor
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Minibar

More

  • Fireplace
  • Heating
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Estancia San Juan Hotel
Estancia San Juan Sayausí
Estancia San Juan Hotel Sayausí

Frequently asked questions

What is the cancellation policy at Estancia San Juan?

Estancia San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Estancia San Juan?

Yep, Estancia San Juan has a free self car park.

Does Estancia San Juan serve breakfast?

Yeah, free continental breakfast is on offer daily from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at Estancia San Juan?

No, Estancia San Juan does not offer an airport shuttle service.

Is there a bar or restaurant at Estancia San Juan?

Yep, you can grab a meal at Estancia San Juan's onsite restaurant.

What time are check-in & check-out at Estancia San Juan?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Estancia San Juan?

No, only service animals are allowed.

Reviews

Estancia San Juan Reviews

8.4

Very good

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

Reviews

2/10 Terrible

Valeria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
check in took over 20 mins, waiting for the staff to show us our room. There was no cable, no heated floora as advertised, not enough towells and the restaurant closes at 530pm. On top of that, when we tried to leave the property, we had to call several times and around 30 mins until finally someone came to open. Worst experience and service ever. Have never experienced something like this.
Stayed 1 night in Jun 2025

6/10 Okay

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe it was Oct. or Nov. when we stayed here. Driving in at night, we called in advance and were advised a staff member would greet us and get us our room. We arrived 8:30 PM, and found the hotel parking area locked. It was dark and I left the car on the side of the road and knocked on the hotel door, no one was present. We tried calling to no avail, we honked the car horn and a staff member in an off premise residence came processed us in. Once processed in, the staff member returned to her home off premises. Hotel rooms are individual cabin types. We were alone on the premises, with are car locked in the parking area. This did not leave us feeling very safe. The cabin itself was nice and clean. I would rate the mattress as mildly comfortable. The cabin is Flintstone esque. The cabin shower included beautiful stone work. Our room had a fantastic view of the mountains and beautiful surrounding areas. At about 8:00 am, we greeted the arriving staff in the parking lot upon their arrival. They got the restaurant up and running in no time and breakfast was great. I would not stay here again given no staff on premises in the evenings, being essentially locked in at night etc.... (staff were great, helpful, informative when present).
Stayed 2 nights in Nov 2024

6/10 Okay

Edmundo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took an impromptu trip to the Cajas and fell in love with this property. We had a big group of 5 and they accommodated us with ease. It was easy to book, beautiful property, quiet, and so much nature. The workers were so nice and helpful. So many amazing people working together to make this place run. We did on site fishing which was so fun for the kids. The restaurant was warm and welcoming and the food was great. The view was even better. This location is amazing and I highly recommend it. An easy 30 min cab drive from CUENCA.
Stayed 2 nights in Mar 2025

6/10 Okay

Tina

Stayed 1 night in Jan 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience :) my dog and family had a lot of fun and a relaxing time
Stayed 2 nights in Jun 2024

10/10 Excellent

Sonia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mandi, holladay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely beautiful, and the staff was very friendly and accommodating. They gave me an early check in, helped me get transportation, and let me leave me bag after checkout so that I could go hiking. The food was also excellent. I would highly recommend this place if you plan to visit El cajas.
Stayed 1 night in Nov 2023

10/10 Excellent

Sonia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my experience at Estancia San Juan. The parking area was a little challenging, because you have to go down a short hill to get to rooms and sadly our car wasn’t up to it so they allowed us to park on the top of the property. The Estancia faces a gorgeous mountain and that’s the first thing you see in the morning. It also has several green areas that you can walk to enjoy nature, and if you’re lucky enough, you can see how some of the staff milks the cows. The staff is extremely cordial and even though the government started to cut the electricity a few hours a day, they made sure that we were as comfortable as possible. We’re looking forward to our next visit. This place is perfect if you love nature more than the overcrowded “touristy” resorts.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a peaceful place and very cozy
Stayed 2 nights in May 2023

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay with our baby for our wedding annivwrsary. The staff was courteous. The room was comfortable and clean and we enjoyed the surrounding nature.
Stayed 2 nights in Apr 2023

2/10 Terrible

Dana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Tengan cuidado al reservar si quieren hospedarse en las habitaciones de piedra porque cuando llegué no me dieron esa habitación, a pesar que en las fotografías para hacer la reservación aparecen fotos de esas habitaciones. La administradora de manera antipática supo decirme que todo era culpa de esta plataforma y que no me iba a dar la habitación que originalmente se ven en las fotos por lo que me sentí estafada. Me dieron una habitación que era una choza de madera pequeñita la cual al día siguiente entregué a pesar de de haber pagado las 2 noches lo único que quería era salir de allí. El Desayuno un desastre, los huevos me los dieron hirviendo y sin pelar, cosa que te toca pelarlos y quemarte los dedos. No volvería nunca.
Stayed 2 nights in May 2025

10/10 Excellent

Miguel Angel

Stayed 2 nights in Dec 2023

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and the service was excellent. Even in cold weather the installations are prepared and they are very comfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023