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Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink.

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Outdoor pool
Flat-screen TV, DVD player, books, music library
On the beach, beach towels
Property grounds
Outdoor pool

Reviews

9.8 out of 10
Exceptional

Entire home

3 bedrooms2 bathroomsSleeps 5204 sq m

Popular amenities

  • Ocean view
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Outdoor space

Explore the area

View map
Savusavu, Vanua Levu
  • Place, Flora Tropica Botanical Gardens
    ‪5 min drive‬
  • Place, Copra Shed Marina
    ‪12 min drive‬
  • Place, Savusavu Farmers' Market
    ‪12 min drive‬
  • Airport, Savusavu (SVU)
    ‪15 min drive‬

Room options

About the area

Savusavu

At this holiday home, you'll be 2.2 km (1.4 mi) from Flora Tropica Botanical Gardens and 5.2 km (3.3 mi) from KokoMana Cocoa & Chocolate. Highlights at this beachfront holiday home include a kitchen, a private pool and a washing machine. .You can enjoy a flat-screen TV with a DVD player, and home features free WiFi, 2 bathrooms and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A sofa bed, a living room and Egyptian cotton sheets are also available. Housekeeping is available on request. .Spend the day at the beach and enjoy the on-site outdoor swimming pool. Additionally, you'll find laundry facilities, a garden and barbecues. .Sights within a 10-minute drive of this Savusavu holiday home include Copra Shed Marina and Savusavu Farmers' Market.
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What's nearby

  • Flora Tropica Botanical Gardens - 5 min drive - 3.1 km
  • Copra Shed Marina - 12 min drive - 9.1 km
  • Savusavu Farmers' Market - 12 min drive - 9.4 km
  • KokoMana Cocoa & Chocolate - 13 min drive - 7.1 km
  • Vuadomo Waterfall - 38 min drive - 29.6 km

Getting around

  • Savusavu (SVU) - 21 min drive

Restaurants

  • ‪Surf N Turf - ‬9 min drive
  • ‪Grace Road Kitchen - ‬8 min drive
  • ‪Savusavu Wok - ‬8 min drive
  • ‪Captain’s Cafe - ‬8 min drive
  • ‪Savusavu Chinese Restaurant - ‬8 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink.

No more research needed... this is the best value and quality you're going to find in Savusavu!

The House of Bamboo is located at the top of 100 steps allowing spectacular views of Savusavu Bay. Enjoy your very own self-catering idyll perched high above the coconut palms with amazing views of Savusavu Bay, the mountains beyond and the reef below. The entire property is exclusively yours, not shared with others, ensuring total privacy. Your own saltwater infinity pool means that you can choose between swimming in the warm tranquil waters or just hanging out on the king sized daybed, maybe even sleep out by the pool under the stars. Watch the yachts with amazing sunsets as a backdrop or enjoy a private massage in your own home. Incredible snorkeling directly out front. Unexpected luxuries like crisp Egyptian Cotton Sheets, Flat screen TV and DVD. Spacious luxury villa with 2 bedrooms, a reading room that can be converted to an extra bedroom, 2 bathrooms and conveniently located nearby Jean-Michel Cousteau Resort. Included in the tariff is a starter pack of tropical fruit, Pure Fiji products, tea, coffee and your airport pick up from Savusavu airport. Complimentary phone calls,Free and unlimited Starlink internet connection and laundry facilities. Complimentary kayaks, paddle boards and snorkel gear available. Daily maid service also available.


Activities and Tours: A number of charter businesses operate in and around Savusavu, they offer diving, sailing and fishing charters. There are also local tour companies which offer village visits, waterfall hikes etc. Vehicle rentals are available - there are a number of rental companies in Savusavu that can be of assistance in this regard. Take a tour of J Hunter Pearls, the local Black Pearl farm, ending with a visit to their retail store, what a way to cap off your holiday. Savusavu is a haven for yachts so why not enjoy the calm waters of Savusavu Bay.

Your host also offers three beautiful boats for you to book for charters, tours - and amazing fishing in the waters of the Koro Sea & Savusavu Bay.
Sunset cruises on the 44' catamaran "Skabenga", visit the Savusavu sand cay for snorkling, swim and lunch - or you can follow the action in the 20' centre console sport fish boat "BeeJay" and chase tuna, mahi mahi, walu, etc.

Freediving courses are available from our friendly neighbors at :
https://liquidstatefreediving.com/

Wing foiling courses are also available nearby on Savusavu Bay.

The perfect location for relaxation or full on adventure!
The choice is yours.

Dining: There are a number of excellent restaurant options available from tasty curries to fine dining. Start with a drink at the local yacht club and then try out Savusavu's Surf N Turf an unexpected oasis in a small island town. Perhaps venture down to the Planters Club and chat with some of the old timers who will tell you what life was like when Savusavu was a thriving Copra (Coconut) Plantation area. Some of the resorts will offer dining if space permits, but always call first and give as much notice as possible. Captains Cafe does great meals with a great variety of foods. Savusavu Wok, great Chinese.

Shopping: There are grocery stores, butcher, bakeries, liquor store and wine shop and a local produce and seafood market all available in Savusavu township. Pharmacy items are limited so if you have special requirements it is best to bring along with you. A private doctor and government hospital are also available. Handicraft shops and markets also offer locally made souvenirs.

Airport pick up from Savusavu airport is included in your tariff. Starter pack including fresh tropical fruits, milk, juice, Fiji water, tea, coffee and basic spices. Laundry and dishwashing supplies and Pure Fiji soaps are also part of the package.

The owners are residents of Savusavu which can be very helpful if you need anything during your stay.

Hope to see you soon,
Vinaka Vakalevu.
(Thank you)

Similar properties

Exterior
Koro Sun Resort
Savusavu
  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
4.4 out of 5, Excellent, 258 reviews
Koro Sun Resort

Property amenities

Beach

  • On the beach
  • Beach towels

Pool/Spa

  • Massage
  • Outdoor pool
  • Private pool

Internet

  • Available in the house: Free WiFi

Parking and transport

  • Car available
  • Car not required
  • Parking on site

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Spices
  • Toaster

Dining

  • Chef service

Bedrooms

  • 3 bedrooms
  • Day bed
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • 2 bathrooms
  • Bathtub
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Books
  • DVD player
  • Flat-screen TV
  • Games
  • Music library
  • Stereo

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities
  • Washing machine

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property
  • Note from host: Smoking is permitted outside the house

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Safe

Location highlights

  • In a village
  • Near a hospital
  • Near the bay
  • Near the marina
  • Near the ocean
  • On the waterfront

Things to do

  • Boat
  • Kayak
  • Paddleboard
  • Water sports equipment
  • Birdwatching nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Swimming nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher
  • Deadbolt lock

General

  • Garden
  • Housekeeping (on request)
  • Property does not allow children
  • Unit size: 2,200 square feet

Policies

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.

Events

No events allowed

Smoking

Smoking is not permitted
Smoking is permitted outside the house

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and a deadbolt lock in all accommodation.

Frequently asked questions

Are there any beaches close to Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink.?

The closest beach to Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink. is Nukubati Beach (48.3 km).

Does Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink. have a pool?

Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink. has a pool.

What luxury perks are available at Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink.?

This property features an outdoor pool, as well as a private pool and a living room.

Is there a private hot tub at Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink.?

No, but there is a private pool.

Is there a free airport shuttle available at Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink.?

No, Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink. does not offer an airport shuttle service.

Are pets allowed at Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink.?

No, pets are not allowed.

Beachfront Villa - Private Infinity Pool, Spectacular Views, with Starlink. Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 46 out of 51 reviews
Rating 8 - Good. 2 out of 51 reviews
Rating 6 - Okay. 2 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.6/10

Cleanliness

9.0/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Benjamin G.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful property with amazing views. Host was easy to communicate with
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Cindy D.

Liked: Cleanliness, check-in, communication, location, listing accuracy
William and Bruce took care off all our needs
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Keith B.

Liked: Cleanliness, check-in, communication, listing accuracy

Holiday Bliss

Amazing views of the ocean from the lovely infinity pool. Great location just outside town and a beautiful place to unwind. The owners were very accommodating and allowed us to check in early and out late. Would stay here again.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Douglas H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome Bamboo House

The landscaping at Bamboo House was stunning! We appreciated the privacy and loved the infinity pool. The view is amazing and the staff was very responsive to our requests.
Stayed 11 nights in Dec 2024
Verified

10/10 Excellent

steven k.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Paradise

A wonderful property in a beautiful location. Jolene and Tuk took great care of us. Paradise
Stayed 7 nights in Sep 2024
Archival

10/10 Excellent

Lisa W.

Fiji Beach Shack!!

As an active family of 5, this was an ideal place for us. The ocean was incredible, snorkeling just below the house was easy and beautiful. We had plenty of space, the pool was definitely a huge plus and we were close to town and to the Cousteau Resort where we went scuba diving daily. We had a great trip and would definitely stay here again.
Verified

10/10 Excellent

Robyn H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Savusavu

Relaxing , comfortable, clean, beautiful surroundings, great hosts , great pool ! Paddling & snorkeling & swimming with the fish just outside our door. Thanks Bruce , we had such a lovely week at Bamboo House & can’t wait till we can visit again.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Nancy W.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Bamboo paradiseWe thoroughly enjoyed our week at the House of Bamboo. Simon picked us up from the airport and was kind enough to stop in town so we could pick up some groceries. Junior carried our luggage up to the house (sorry about those heavy dive bags). The views were absolutely stunning from the deck and the refreshing salt water pool. Some nights we just didn't want to leave the property so we cooked on the grill those evenings we didn't dine in Savusavu. Appreciated the privacy on top of the hill - well worth the walk up the steps. Already planning our return trip. Thank you Bruce!
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Katherine Harrop 2.

Beautiful place, lovely staff. Spectacular views and the bats are so cool!!

Spectacular snorkeling right off out beach at the split rock! Gracies road kitchen is amazing food. Some internet difficulties. We absolutely loved it! We happily stay again!
Stayed 5 nights in Feb 2019
Verified

10/10 Excellent

Bethany P.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Book it, you won’t regret it! Pictures do not do the house of bamboo justice! We love to travel (Peru, Spain, Turkey, Morocco, Australia, but this has been our favorite spot yet! Views views views! Snorkeling right in front of property. Access to paddle boards, kayaks, and snorkel gear for when we you want to use it. Went out with Bruce on the catamaran (a must!). Yes there are stairs to get to the house, but they aren’t that bad and the views are worth it.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Ian L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful immediate area & town

Loved the property. Top of hill location. Host helped with luggage, but will need to walk up 100 steps.... Health 57 &60 year olds, we handled the stairs fine. Property and views well worth it, extremely private as well. Best snorkeling in the area right on sight as well! Hosts were great and helped with any need.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Robyn H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Home & Spectacular Views

The home is beautifully presented, and has almost everything you need for your stay. The views of Savusavu bay from the verandah is simply magnificent. Relaxing in the Salt water Infinity Pool looking out to the sunset was breathtaking. All in all we thoroughly enjoyed our stay at the House of Bamboo. Thank you to our host, Bruce was a wonderful experience.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Rina A.

Just WOW!

Fabulous location, beautiful setting, views to die for! Our first stop before traveling to another Fiji destination for our Daughter's wedding! Jolene was the perfect Host for us! Thanks for everything! (PS, they are not kidding about the stairs! Good work out!)
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Bonnie L.

Picture perfect. The pool and house were even better than the pictures. Over the top views.

Bamboo House was worth every step to get there. Bruce and Joliene were responsive and so gracious. This was the start of a year long trip but it will be hard to top Bamboo House. The House was well equipped and the outside space for dining and relaxing was used at all times of day and night. Be sure to have a massage under the bure.
Stayed 4 nights in Aug 2018
Verified

10/10 Excellent

Pamela C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Stunning family holiday

The house was perfect for our family of four - 2 adult sons, for us to celebrate a birthday. Spacious, clean, tidy and the most stunning views. The 125 steps from the road were a good work out. The pool was very welcoming when we reached the house! Close enough to town where there were many good options for dining. The management of the property was flawless with Jolene always ready with a smile and super helpful; she really was the icing on the cake for our stay. Great snorkelling across the road from the property. Would definitely stay again.
Stayed 8 nights in Oct 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s difficult to put into words how stunning this property is and how well it checked off all the boxes of what we wanted in a vacation getaway. From the privacy and lush vegetation to the incredible ocean views from both the house and private infinity pool we couldn’t have asked for more. Located directly across the street from the ocean we were able to kayak and snorkel right there. The steps to the property were not an issue - in my opinion the view and privacy at the top is so worth the walk up. Jolene the property manager is very personable and friendly and was very helpful and quick to respond to all of our questions and needs during our stay. Overall this property and the island were the highlight of our vacation!
Verified

10/10 Excellent

betty m.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Stunning

Beautiful, spacious home with gracious hosts. We loved our stay at Bamboo House. Simon, who gave us a ride from the airport and showed us around Savusavu, Tuks and Sekony who helped us with our bags up the 100+ stairs to the home, Jolene who met us and gave us the ins and outs of the house, all made us feel so welcome. The beach out front is a little hard to access, especially at low tide, but once you’re in, the snorkeling is magnificent. And the dive shop at the nearby Cousteau resort has surprisingly reasonable rates to go out with the dive boat for even more interesting snorkeling. Definitely go to the waterfall with Simon, and don’t hesitate to take a swim—absolutely delightful. Wish I could say we’ll be back, but even though not likely, we’ll carry a little bit of Fiji in our hearts!
Stayed 6 nights in Mar 2023
Verified

4/10 Poor

Debbi S.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
Bruce, and groundskeeper Cecil, could not have been any nicer and more responsive to the best of short term fixes they could do.Unfortunately, either VRBO'ers are not leaving reviews on most recent stays (had guest check out the day we arrived and they did not leave a review, at least not yet). If it was a 10 clean in SEPT 2025, it has been neglected since then. The location and grounds are stunning, gorgeous and beautiful. The tropical environment is difficult to keep critters out. We left two days early and should have left many days earlier. Geckos everywhere at night inside and their poop to be found in various places in the morning (counters, my tennis shoes, bedding). Bruce had Cecil spray for them but that only lasted one night (only had one that night), back to 7 the next night. Neither the front door or the back door sealed and anything could come in, and did. I am not going into further details and issues that we had because the intent is not to trash Bruce or the property but someone has to put this out there. Bruce is a super likable guy and I hate having to write this. He did try to do what he could at the time.We did a full walk-around on our final day and I truly think Bruce listened, understood the things that were deficient and plans to address them. The next guest will have a much better experience and I hope the property inside can be brought back to it's glory days!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

A week in paradise!

Truly the stay of a lifetime! This review may sound over the top, but it's truly difficult to put into words how wonderful our trip was. Firstly, Bruce and his team are fantastic. Before we even arrived, they went out of their way to provide recommendations for activities to do and on what to prepare for to make the stay as comfortable as possible. On arrival, we were picked up and shown around town, which was very helpful, and then given the keys. Throughout our stay, Jolene, one of the team, unobtrusively checked in with us, continuing to provide amazing recommendations. She was lovely, warm and felt like a long time friend. The home itself is a cozy, spacious hideaway in paradise! The photos do not do the place justice, the space was tastefully appointed and entirely private. The outdoor saltwater pool was incredible, second only to naps in the private cabana. Other highlights included drinking morning coffee on the covered deck watching the sunrise on the panoramic ocean view, walking 5 minutes to the beach for some of the best snorkeling in Fiji, and spending hours exploring the coastline with SUPs provided by our hosts. This stay felt like living at a private resort in paradise. Our only regret was not staying longer! Thank you so much Bruce and your team! We'll be back!
Stayed 6 nights in Nov 2023
Archival

10/10 Excellent

Shannon M.

The House of Bamboo is truly a paradise here on earth!

A beautiful location plus amazing people and superb accommodations equals pure bliss!! We felt that warm hospitality months before we stepped foot in Fiji, as we began communicating with the owner, Bruce. His love for the island shines through in the care he gives to his property and those who are lucky enough to rent it for a moment in time. The house itself gives you a sense of your own lil' private space on the island, yet the real beauty lies right outside your door. From dips in the infinity pool and endless sunsets to doing morning meditation and yoga on the deck, we found ourselves spending plenty of time just enjoying nature and its breathtaking view. Trekking up and down the stairs each day gave us a sense of adventure whether it was to grab a taxi into town to shop the outdoor market, or to take the SUPs and kayaks across the road to paddle the sea. We also had the opportunity to visit some beautiful villages with our friend, Tia, who gave us the experience an authentic kava ceremony and a swim in a tranquil waterfall. We can honestly say that allowing Kalesi to prepare you an authentic meal, getting a massage from Viri, or just having an afternoon chat with Jolene can bring a smile to your face. Each of these lovely ladies made our stay even brighter than we could have imagined. The House of Bamboo was the perfect getaway for us to really relax, escape...and just enjoy being in love while living life!
Stayed 6 nights in Jul 2017
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stunning views. Private pool. Comfortable layout. Great host.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Frances R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Fabulous tropical getaway

Stunning views and comfortable, private house. Host and support staff very helpful and friendly. Excellent value, would stay again.
Stayed 7 nights in May 2022
Verified

10/10 Excellent

Jessica F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect getaway!

My husband and I were traveling with friends. We were all so excited about our stay and we were not disappointed. The house was private at the top of the hill with an amazing view of the water. We enjoyed a day out with Bruce and Jen on their 44ft catamaran...what a perfect day! We also had a private Lovo dug on the property. We can't say enough about our stay at the Bamboo house! Lima was such a great help and Bablu (taxi) took us to a beautiful waterfall. Thanks again Bruce and Jen for making our trip so exciting!!!
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wonderful

From start to finish the whole Experience was amazing.
Stayed 8 nights in Feb 2020
Verified

6/10 Okay

Yvette F.

Liked: Cleanliness, communication
Disliked: Listing accuracy

Good, but could be great with a few tweaks.

My dealing with Jolene was mostly great. Unfortunately due to an unexpected cyclone we didn't get there til two days later. However at one point it wasn't looking like we were going to be able to make it due to the cyclone and the bushfires in Australia which was causing a lot of the airlines to ground their planes. When there was a very real possibility we wouldn't be able to make it at all, we advised Jolene. Sadly, they weren't very helpful and weren't willing to discuss a refund or even a partial refund despite it being out of everyones hands. Because of this, it tainted the experience. Thankfully we made it but there are a couple of things they could be doing to better the experience. 1. Be willing to compromise under extenuating circumstances i.e a cyclone, bushfires, flights being cancelled etc. 2. Offer to drive your guests back to the airport. 3. You advertise wifi. The exact wording is” free wifi broadband internet” why then are we being told its capped at 8GB and we need to pay extra for more? 4. If you're going to keep it capped, offer a easy way to check the usage and advertise that on your listing. 5. On the listing it also says “Complimentary kayaks, paddle boards and snorkel gear available” when we got there Jolene made a point of stating “we’ve supplied the kayaks free of charge because of the issues you’ve all had getting here” so…that was some false goodwill generated. Disappointing. 6. You offer one roll of toilet paper. How is this not already included in a not so cheap accommodation? Its a basic human requirement. Especially since everyone prior has had to buy toilet paper and likely left some behind. Meaning the owner is not actually paying for the said toilet paper. And why not tell us while taking us to shops before we get to the house. Why find out after we get there which then forces us to go back (inconvenient) or to ration it out for a night between 4 people. 7. Provide bikes for your guests. That way they could bike into town instead of calling taxi’s all the time. You advertise hiring these but it could be a good way to stay competitive. Especially in the environmental climate we’re living in these days. Hopefully this is received in the way it was intended. We did enjoy our time there and would love to visit again one day!
Stayed 7 nights in Dec 2019