4/10 Poor
Stephen
27 May 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Review 24/05/23
On arrival the appearance is less than welcoming - untidy looking at best. Initial reception went well. Room was standard however the window blind had fallen off. Only one additional pillow was available - for two people staying in a double room? On reporting the room blind broken, despite being told "I'll come with you to look" I was kept waiting for 15 minutes, in Reception whilst other 'new arrivals' were dealt with. We were then just given a different room - obviously there were insufficient staff available in this instance which was unsatisfactory.
The restaurant and bar area were very satisfactory as was the food provided for both dinner & breakfast.
We have stayed several times at this hotel over the years but will be looking for a different one on our next visit as we pass through the area.
Stephen
Stayed 1 night in May 2023