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Bernsteinsee Hotel & Ferien by Palette Resorts

Property class: 3

Photo gallery for Bernsteinsee Hotel & Ferien by Palette Resorts

A beach with a wooden deck and tables, a red-roofed building, and a flag.
An outdoor dining area with tables and chairs, overlooking a lake and forested area.
A spacious dining area with round tables set for a meal, featuring white tablecloths and chairs.
A modern bedroom with a bed, a nightstand, a chair, and a blue rug.
A reception desk with a glass vase containing flowers, a name tag, and a blue tie.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
The current price is AU$88
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
Bernsteinallee 5-7, Sassenburg, NI, 38524
  • Place, Bernsteinsee Strand
    ‪1 min walk‬
  • Place, Volkswagen Autostadt Complex
    ‪27 min drive‬
  • Place, Volkswagen AutoMuseum
    ‪28 min drive‬

Room options

View all photos for Single Room

Room

Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Room

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite with Terrace

A hotel room with a bed, a desk, and a chair.

Standard Suite with Terrace

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double Room with Lakeview Balcony

A hotel room with a bed, a desk, a chair, and a TV.

Superior Double Room with Lakeview Balcony

  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room with Balcony

A modern bedroom with a bed, a nightstand, a chair, and a blue rug.

Superior Double Room with Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A double bed with two nightstands, each with a lamp, in a room with a picture on the wall.

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Suite with Balcony/Terrace

Room

Superior Suite with Balcony/Terrace

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

A hotel room with two beds, a desk, a TV, and a seating area with chairs.

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the area

Sassenburg

At Bernsteinsee Hotel & Ferien by Palette Resorts, you'll be connected to the convention centre and steps from Bernsteinsee Strand. Highlights at this beachfront hotel include a restaurant, a beach bar and a bar/lounge. .The restaurant, myBernsteinsee Restaurant, serves German cuisine and is open for breakfast and dinner. Beachclub is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find volleyball and waterskiing. Other amenities include free Wi-Fi in public areas, a terrace and tour/ticket assistance. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute drive of this 3-property class Sassenburg hotel include International Wind and Watermill Museum and Gifhorn Castle.

What's nearby

  • Bernsteinsee Strand - 1 min walk - 0.1 km
  • Volkswagen Autostadt Complex - 27 min drive - 24.6 km
  • phaeno - 27 min drive - 25.3 km
  • Designer Outlets Wolfsburg - 27 min drive - 25.3 km
  • Volkswagen AutoMuseum - 28 min drive - 25.9 km

Getting around

  • Schönewörde Station - 12 min drive
  • Hannover (HAJ) - 82 min drive

Restaurants

  • ‪Lönskrug - ‬16 min drive
  • ‪Kebab Haus - ‬15 min drive
  • ‪Bernsteinsee Restaurant - ‬1 min drive
  • ‪Happy Chicken - ‬19 min drive
  • ‪Grill Restaurant Athen - ‬20 min drive

About this property

Bernsteinsee Hotel & Ferien by Palette Resorts

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Bernsteinsee Hotel & Ferien by Palette Resorts. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Sassenburg hotel is smoke free.

  • 52 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2010
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Bernsteinsee Hotel & Ferien by Palette Resorts offers 52 accommodations with complimentary bottles of water and coffee/tea makers. This individually furnished accommodation includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 5 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • Beachclub
  • myBernsteinsee Restaurant

Things to do

  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mini golf
  • Playground
  • Water skiing
  • Water sports equipment

Family friendly

  • Mini golf
  • Playground

Conveniences

  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • On a lake
  • On the beach
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8:30 AM - 4:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday and Thursday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Secured self-parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel am BernsteinSee Sassenburg
Hotel am BernsteinSee
am BernsteinSee Sassenburg
am BernsteinSee
Hotel am BernsteinSee
Bernsteinsee Hotel Hotel
Bernsteinsee Hotel Sassenburg
Bernsteinsee Hotel Hotel Sassenburg

Frequently asked questions

What is the cancellation policy at Bernsteinsee Hotel & Ferien by Palette Resorts?

Bernsteinsee Hotel & Ferien by Palette Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bernsteinsee Hotel & Ferien by Palette Resorts?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Bernsteinsee Hotel & Ferien by Palette Resorts on 14 Nov 2026 start from AU$88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bernsteinsee Hotel & Ferien by Palette Resorts?

Yep, Bernsteinsee Hotel & Ferien by Palette Resorts has a secured self car park for EUR 5 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Bernsteinsee Hotel & Ferien by Palette Resorts?

Yep, Bernsteinsee Hotel & Ferien by Palette Resorts is on Bernsteinsee Strand. Fun beach activities include volleyball and waterskiing. You can also find water sports equipment.

Is Bernsteinsee Hotel & Ferien by Palette Resorts family-friendly?

You bet! With amenities such as a playground and on-site mini golf, it's no surprise that Bernsteinsee Hotel & Ferien by Palette Resorts is a hit with families.

Does Bernsteinsee Hotel & Ferien by Palette Resorts serve breakfast?

Yep, buffet brekkie is available weekdays between 6:30 AM and 10:30 AM and weekends between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Bernsteinsee Hotel & Ferien by Palette Resorts?

No, Bernsteinsee Hotel & Ferien by Palette Resorts does not offer an airport shuttle service.

Is there a bar or restaurant at Bernsteinsee Hotel & Ferien by Palette Resorts?

Yep, they've got a lounge bar and an onsite restaurant that serves German cuisine. Pre dinner cocktails anyone? The dining venue is closed on Tuesday, Wednesday and Thursday.

What time are check-in & check-out at Bernsteinsee Hotel & Ferien by Palette Resorts?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Bernsteinsee Hotel & Ferien by Palette Resorts?

Dogs are welcome at Bernsteinsee Hotel & Ferien by Palette Resorts, with food and water bowls on offer.

Bernsteinsee Hotel & Ferien by Palette Resorts Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 57 reviews
Rating 8 - Good. 23 out of 57 reviews
Rating 6 - Okay. 9 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet location. I was here in November, so much of it was closed this time of year, but very clean rooms. Staff was exceptionally nice and helpful.
Stayed 6 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

Only if you speak German

The cabin was hot and if you left windows open, you were infested with flies and mosquitos. The staff wasn't be helpful if you only spoke English. I don't care if they don't speak English, but they were rude and unlikely to help you at all. We would not go nack.
Stayed 5 nights in Jun 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Location is good,staff level is lower than normal

Prepaid room fee through this Hotels.com when I booked 1.5 months ago, reception stuff did NOT agree my prepaiment even sowing booking confirmation on the web page. I have lost more than half hour when Check out. and Not good communication give us very unconfortable.
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be back.

No Wi-Fi in the room, even though it says they have it. I was told I didn't book with breakfast, so I didn't go. When I needed to pay, they told me it's included. When I went there, I saw the lousiest breakfast I've seen in a while. They didn't even supply me with soap.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Alles war ganz gut.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Dejligt sted, godt værelse
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi dro umiddelbart. Det var edderkopper overalt.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Negativ: gesamte Anlage in die Jahre gekommen. Es wird auch offensichtlich in nichts Neues investiert.Frühstück war gewöhnungsbedürftig und überschaubar und für 19,90€ p.P.ist der Preis nicht gerechtfertigt. Küchenpersonal sichtlich überfordert. Auch spürbar bei den Mitarbeitern des unterhalb gelegenen Beach Clubs mit Strandbar. Getränkeausgabe erst ab 12 Uhr, Imbissausgabe eine Stunde später, Wartezeit für eine Portion Pommes 25 Minuten...Preise insgesamt überteuert Balkon müsste mal vom Personal gereinigt werden. Zimmerreinigung trotz Schild an Tür nicht erfolgt. Positiv: Zimmer gross und geräumig, schöner Badesee mit Strand. Ausleih von Stand up Board mit Paddel, Wasserskianlage
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Der Check-in und Empfang war freundlich und einfach. Unser Zimmer war wie beschrieben - groß, hell und sauber. Ein Glas haben wir selber nachgeputzt, weil es einen braunen Fleck hinterlassen hatte auf dem Untersetzer. Die schriftlich im Zimmer angepriesene Flasche Wasser wurde allerdings vergessen. Auf dem Fensterbrett des Balkon war eine dicke Schicht Blütenstaub. Der Flur und die Treppe im Hotelaufgang war schmutzig und wurde während unseres 3-tägigen Aufenthalts nicht gereinigt. Auch ein Zimmerservice fand nicht statt. Der Kaffeeautomat im Frühstücksraum ist veraltet, laut und langsam. Die Anlage (Strand, BeachBar, Spazierweg) waren sauber und einladend.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer mit Seeblick und Balkon ist sehr großzügig geschnitten, das Bad jedoch verhältnismäßig klein. Die Cocktailsesselchen sind als Sitzgelegenheit ungemütlich und als Kleiderablage unpraktisch - für einen längeren Aufenthalt einfach ungeeignet. Die Matratze ist fest, liegt aber viel zu tief im Rahmen, die Bettkante stört sowohl beim schlafen als auch bei sitzen. Der Seeblick ist im Winter vorhanden, sobald die Bäume vor dem Haus Blätter tragen ist die Sicht jedoch weitgehend versperrt. Der Balkon ist sehr groß und mit Möbeln ausgestattet, man sitzt aber sehr auf dem Präsentierteller.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedre end centet
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super Zimmer Super Service
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Keine Möglichkeit sich mit Snacks zu versorgen Kiosk oder Automat wäre schön auch in Bezug auf Getränke
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Unterkunft super Frühstück olala

Das Frühstück war so Olala es haben um 8:30 bereits Semmeln und Obst gefehlt. Tische wurden nicht zeitnah abgedeckt man musste sich an einen Tisch setzen, wo noch alles da stand
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war rundum super
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Moin... Zimmer und Personal top. Um 19.45 hatte die Küche schon geschlossen. Finde ich etwas früh für Außendienstler. Ich habe trotzdem noch einen Salat bekommen. Mit gut zureden ;-) Frühstück ist mit 18€ zu teuer.. Bein Restaurant und Frühstück passt Preis Leistung nicht zusammen. LG Horst Sundermeier
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
ruhige Lage, gutes Hotel mit Nähe zum See, Schwimmmoeglichkeiten und Wassersport, gute Gastronomie fragwürdig ist jedoch das Preis Leistungsverhältnis zum Frühstücksbuffet
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Speisen und Getränke vor ort sind schon sehr teuer. Det See und auch das Hotel sind sehr schön.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer war neu und super sauber. Wasserkocher mit Kaffee und Teeauswahl gratis. Sehr schönes großes Bad mit toller Dusche. Nicht so gut gefallen hat mir, dass der Schonbezug der Matratze zusammen mit dem Bettlaken bei jeder Bewegung Geräusche produziert hat. Das Badezimmerfenster reichte bis zur Toilette runter. Da es keine Gardine gab musste man immer das Aussenrollo runter lassen,wenn man nicht gesehen werden wollte.
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Lage

Tolle Lage, gutes Preisleistungs-Verhältnis. Alles, was man braucht!
Stayed 7 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöne Unterkunft

Sehr sauberes und geräumiges Zimmer. Feste Matratzen sicherten eine ruhige Nacht. Sehr gut organisiertes Frühstücksbuffet znd Tische mit ausreichend Abstand machten den Aufenthalt perfekt.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bitte schreiben Sie etwas mehr über Ihren kürzlichen Aufenthalt. (Mindestens 50 Zeichen)
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel. Leider war es spätabends im Dunkeln aufgrund der Größe der Anlage etwas schwieriger die Rezeption zu finden, dies sollte im Hellen jedoch kein Problem sein. Ansonsten sehr schönes Hotel, angenehme Atmosphäre und sehr leckeres Essen im Restaurant. Hier sollten sich sowohl Privatreisende, als auch Geschäftsreisende wie ich wohl fühlen. Auch Familien sollten hier einen schönen Aufenthalt haben können, da es sehr viele Unterhaltungsangebote in der Hotelanlage gibt.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice 3 star hotel

Everything was fine, especially service person were so kind to me. Big plus point.
Stayed 2 nights in Dec 2018