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Fiesta Inn Chetumal Hotel

3.5 star property
Boardwalk/promenade hotel with free airport shuttle and fitness centre

Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
The current price is AU$125
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Place, Chetumal Ferry Terminal
    ‪5 min walk‬
  • Place, Palacio de Gobierno
    ‪5 min walk‬
  • Place, Museum of Maya Culture
    ‪14 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Chetumal

Fiesta Inn Chetumal Hotel puts you in the heart of Chetumal, within just a 10-minute stroll of Palacio de Gobierno and Chetumal Ferry Terminal. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, La Isla, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and gym. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 3.5-property class Chetumal hotel, you'll be 0.7 km (0.5 mi) from Museo de la Ciudad and 3.1 km (2 mi) from Payo Obispo Zoo.

What's nearby

  • Chetumal Ferry Terminal - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Museum of Maya Culture - 14 min walk - 1.3 km
  • Payo Obispo Zoo - 8 min drive - 3.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪CAFE 290 - ‬6 min walk
  • ‪Marisquería El Taco Loco - ‬5 min walk
  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪El Taquito de Don Julio - ‬5 min walk
  • ‪Il Corso - ‬5 min walk

About this property

Fiesta Inn Chetumal Hotel

Boardwalk/promenade hotel with free airport shuttle and fitness centre
Fiesta Inn Chetumal Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Fiesta Inn Chetumal Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fiesta Inn Chetumal Hotel

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.92 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults and USD 14 to 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Frequently asked questions

What is the cancellation policy at Fiesta Inn Chetumal Hotel?

Fiesta Inn Chetumal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Inn Chetumal Hotel?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Fiesta Inn Chetumal Hotel on 24 Nov 2025 start from AU$123.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Inn Chetumal Hotel?

Yep, Fiesta Inn Chetumal Hotel has a free self car park.

Are there any beaches close to Fiesta Inn Chetumal Hotel?

The closest beach to Fiesta Inn Chetumal Hotel is Dos Mulas (2.7 km).

Does Fiesta Inn Chetumal Hotel have a pool?

Fiesta Inn Chetumal Hotel has an outdoor pool.

Is Fiesta Inn Chetumal Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Fiesta Inn Chetumal Hotel is a hit with families.

Does Fiesta Inn Chetumal Hotel serve breakfast?

Yep, buffet breakfast is offered on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fiesta Inn Chetumal Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Fiesta Inn Chetumal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fiesta Inn Chetumal Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Inn Chetumal Hotel?

No, pets and service animals are not allowed.

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that The hotel is in a convenient area. Clean and Tidy. I didn’t like that the bathroom tiles are too slippery!
Stayed 2 nights in Aug 2025

6/10 Okay

Tony

Travelled with partner
Disliked: Amenities
Free breakfast for one is ridiculous when there were 2 of us! After getting her breakfast she was informed she had to pay extra because only fruit and yogurt were allowed after she had eaten half her meal… Very misleading and totally unacceptable!
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool should be open later
Stayed 1 night in Aug 2025

8/10 Good

Emelda Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food limited and bed comfort 9 out of 10
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. I booked it last minute because the air bnb i had booked turned out to be a dud. Very friendly and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,nice breakfast buffet, nice pool
Stayed 3 nights in Jul 2025

8/10 Good

Luanni

Travelled with family
Liked: Cleanliness, staff & service
It
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed staying and its location made it easy for us to go around the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was comfortable, clean and quiet. Overall a great option when staying in Chetumal.
Stayed 1 night in Jul 2025

10/10 Excellent

Karina

Stayed 1 night in Jul 2025

8/10 Good

Jasmin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Vijay

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was full of dirt and when asked to clean it , the staff just said yes and didn’t come Back
Stayed 2 nights in Jul 2025

6/10 Okay

Lisveth, Reno

Stayed 1 night in Jul 2025

6/10 Okay

Lisveth, Reno

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very dusty
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ramon

Liked: Staff & service, room comfort

Nice Stay.

Good stay in Chetumal.
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien nos habiamos ya quedado dias antes una noche y el motivo de regresar fue wue recibimos excellent servicio la.primera vez y esta vez fui igual gran servicio para mi opinion
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room
Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very clean. Shower floor is very slippery. Could use more English channels on TV. Bed is so comfortable and staff is amazing.
Stayed 1 night in Jul 2025

8/10 Good

Ramon

Liked: Staff & service, room comfort

Good stay.

Was a good stay. Javier was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Travelled with partner
Amazing experience, people very friendly in my opinion
Stayed 1 night in Jul 2025

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll Be Back—Thanks to Alberto and the Team

We had such a wonderful time at this hotel! From the moment we arrived, the service was warm and welcoming. A special thank you to Alberto Alvarez at the front desk—he was truly exceptional! He went out of his way to make sure we felt comfortable and well taken care of, and his kindness did not go unnoticed. The breakfast could use a little more variety, but everything else was lovely. We’re already looking forward to coming back!
Stayed 3 nights in Jun 2025