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New Otani Inn Sapporo

3.5 star property

Photo gallery for New Otani Inn Sapporo

Deluxe Quadruple Room, Non Smoking | Living area
Exterior
Restaurant
Lobby
Japanese Superior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Bar
The current price is AU$93
15 June - 16 June

Explore the area

View map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo Clock Tower
    ‪2 min walk‬
  • Place, Sapporo TV Tower
    ‪6 min walk‬
  • Place, Sapporo JR Tower
    ‪9 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪67 min drive‬

Room options

View all photos for Comfort Double Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Comfort Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room

Down duvets, desk, laptop workspace, blackout curtains

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Natural Comfort Twin "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Twin "ZEN"

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Twin Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Comfort Twin Room, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin

Moderate Twin

Moderate Twin

7.6 out of 10
Good
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room

Premium Triple Room

Premium Triple Room

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Natural Comfort Triple "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Triple "ZEN"

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Triple Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Moderate Triple

Moderate Triple

Moderate Triple

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Japanese Superior

Japanese Superior

Japanese Superior

  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Moderate Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Moderate Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Natural Comfort Double "ZEN"

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Double "ZEN"

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

Executive Twin Room, 1 Bedroom, Non Smoking

Executive Twin Room, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Natural Comfort Floor Large Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Large Twin Room Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Natural Comfort Floor Twin Room Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Natural Comfort Floor Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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Exterior

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About the area

Sapporo

New Otani Inn Sapporo puts you in the heart of Sapporo, within just a 10-minute stroll of Sapporo Clock Tower and Sapporo TV Tower. Highlights at this hotel include 2 restaurants and in-room LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 3.5-property class Sapporo City Centre hotel include Sapporo JR Tower and Hokkaido University.

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.2 km
  • Sapporo TV Tower - 6 min walk - 0.6 km
  • Sapporo JR Tower - 9 min walk - 0.8 km
  • Tanukikoji Shopping Street - 9 min walk - 0.8 km
  • Odori Park - 14 min walk - 1.2 km

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Airport (CTS) - 58 min drive

Restaurants

  • ‪poool SAPPORO - ‬2 min walk
  • ‪北海道らーめん奥原流久楽本店 - ‬1 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪ドトールコーヒーショップ 札幌時計台通店 - ‬2 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬2 min walk

About this property

New Otani Inn Sapporo

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, gift shops/newsstands, and laundry facilities are also featured at New Otani Inn Sapporo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Sapporo hotel.

  • 340 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1981
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
New Otani Inn Sapporo offers 340 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. LCD televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. An iron/ironing board and change of towels can be requested.

Similar properties

Exterior
Hotel Monterey Edelhof Sapporo
Sapporo City Centre
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,527 reviews
The price is AU$120
16 June - 17 June
Hotel Monterey Edelhof Sapporo

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,300 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (93 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1600 for children
  • Covered self-parking fee: JPY 2300 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

Is parking available at New Otani Inn Sapporo?

Yep, New Otani Inn Sapporo has a covered self car park with in/out privileges for JPY 2300 per night. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at New Otani Inn Sapporo?

As of 8 June 2026, prices found for a 1-night stay for 2 adults at New Otani Inn Sapporo on 15 June 2026 start from AU$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to New Otani Inn Sapporo?

The closest beach to New Otani Inn Sapporo is Otaru Dream Beach (15.4 km).

Does New Otani Inn Sapporo serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at New Otani Inn Sapporo?

No, New Otani Inn Sapporo does not offer an airport shuttle service.

Is there a bar or restaurant at New Otani Inn Sapporo?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at New Otani Inn Sapporo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at New Otani Inn Sapporo?

No, pets are not allowed.

New Otani Inn Sapporo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 304 out of 804 reviews
Rating 8 - Good. 321 out of 804 reviews
Rating 6 - Okay. 131 out of 804 reviews
Rating 4 - Poor. 33 out of 804 reviews
Rating 2 - Terrible. 15 out of 804 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were outstanding. Great service with pride
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Convenient location.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Yeow Tat

Liked: Cleanliness, staff & service, amenities
The room is nice.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mang Hung

Liked: Cleanliness
Location near Sapporo Station. Booked large room with 4 beds. Good for large family. Good value hotel.
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Yulita

Disliked: Staff & service, amenities
Small room and limited amenities, the only good thing is car park
Stayed 2 nights in Dec 2025
Verified

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near station.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Mark

Liked: Staff & service, amenities
The Hotel was near many things in Sapporo Downtown area.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service
Good breakfast
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Kee Min Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to train station & nice place
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Estrella Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very efficient, check in and check out were a breeze. Room was big enough for three people and we love that the bathroom floor was heated.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Juchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible.
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

CHOON SIEW

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel does not provide bottle water and toiletries have to collect yourself near the counter lobby, bedsheet also stain with dirt!, shower scrren also very dirty!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
There's a reason why it's hard to make a reservation, the attitude of the hotel staff is different from that of other hotels on Sapporo
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a double bed but they only had two twin beds
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English speaking, hospitality staff.

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kobayashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Jan 2025
Verified

8/10 Good

May May

Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Jonathan

Liked: Cleanliness
Nothing special.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Calbert

Liked: Cleanliness, staff & service, property conditions & facilities
They didn't not speak English but one person went out if his way to help us by using Google translate. He evenwebt out of his way to get a manager, tge bext morning who did speak English.
Stayed 5 nights in Oct 2025