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Air Terminal Hotel

Property class: 3

Photo gallery for Air Terminal Hotel

Three Japan Airlines planes parked at an airport terminal with a building in the background.
A spacious lobby with a reception area, multiple tables with red tablecloths, and a traditional Japanese aesthetic with wooden flooring and shoji screens.
A spacious lobby with a checkered floor, multiple seating areas, and a central floral arrangement.
A hotel room with a bed, two bedside tables, a desk, a chair, a TV, and a lamp.
A covered outdoor hot spring area with wooden beams, a stone pathway, and a bench.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is AU$234
26 Sept - 27 Sept

Explore the area

View map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Place, New Chitose Airport Onsen
    ‪3 min walk‬
  • Place, Lake Shikotsu
    ‪35 min drive‬
  • Place, Daiwa House Premist Dome
    ‪53 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪2 min walk‬

Room options

View all photos for Deluxe Single Room Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a plant.

Deluxe Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Room

A hotel room with a bed, a desk, a chair, a TV, and two bedside lamps.

Room

  • Sleeps 2
  • Free wired internet

View all photos for Single Room, Non Smoking

A hotel room with a bed, desk, chair, and a television.

Single Room, Non Smoking

9.2 out of 10
Wonderful
(126 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Single Room, Smoking

A hotel room with a bed, desk, chair, and a television.

Single Room, Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Double Room, Smoking

A hotel room with a large bed, a desk, a chair, a television, and a small table.

Double Room, Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, a television, and a small table.

Double Room, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Twin Room, Non Smoking

8.8 out of 10
Excellent
(72 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Triple Room, Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room, Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for Triple Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room, Non Smoking

8.4 out of 10
Very good
(40 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for Deluxe Double Room, Non Smoking

A hotel room with a bed, two bedside tables, a desk, a chair, a TV, and a lamp.

Deluxe Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Hollywood Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Scenic View Double Room Smoking

A hotel room with a large bed, a desk with a chair, a television, and two framed pictures on the wall.

Scenic View Double Room Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the area

Chitose

At Air Terminal Hotel, you'll be connected to the airport and 0.5 km (0.3 mi) from New Chitose Airport Onsen. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .This hotel offers a full-service spa, free WiFi in public areas and a 24-hour front desk. Other amenities include dry cleaning/laundry services, luggage storage and a front desk safe. .Sights within a 10-minute drive of this 3-property class Chitose hotel include Siam Lock Country Club and Aoba Park.

What's nearby

  • New Chitose Airport Onsen - 3 min walk - 0.3 km
  • Shikotsu-Toya National Park - 32 min drive - 36.5 km
  • Shikotsuko Onsen - 33 min drive - 36.9 km
  • Lake Shikotsu - 35 min drive - 37.9 km
  • Daiwa House Premist Dome - 53 min drive - 46.3 km

Getting around

  • New Chitose Airport Station - 5 min walk
  • Osatsu Station - 10 min drive
  • New Chitose Airport (CTS) - 5 min walk

Restaurants

  • ‪北海道ラーメン道場 - ‬6 min walk
  • ‪どんぶり茶屋 - ‬3 min walk
  • ‪えびそば一幻 - ‬6 min walk
  • ‪CAFE GREEN Tokachi - ‬1 min walk
  • ‪キタカレー - ‬3 min walk

About this property

Air Terminal Hotel

Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

  • 1 building
  • 188 guestrooms or units
  • 3 levels
  • Built in 1992
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

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  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is AU$335
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (JPY 4,500 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 30 October 2026 to 9 December 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Air Terminal Chitose

Air Terminal Hotel

Air Terminal Hotel Chitose

Terminal Air

Air Terminal Hotel Hotel

Air Terminal Hotel Chitose

Air Terminal Hotel Hotel Chitose

Frequently asked questions

What is the cancellation policy at Air Terminal Hotel?

Air Terminal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Air Terminal Hotel?

As of 11 Sept 2026, prices found for a 1-night stay for 2 adults at Air Terminal Hotel on 26 Sept 2026 start from AU$234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Air Terminal Hotel?

Yep, there is an onsite spa at Air Terminal Hotel. You'll enjoy services like massages.

Is there a free airport shuttle available at Air Terminal Hotel?

No, Air Terminal Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Air Terminal Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Air Terminal Hotel?

No, pets are not allowed.

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 768 out of 1452 reviews
Rating 8 - Good. 487 out of 1452 reviews
Rating 6 - Okay. 140 out of 1452 reviews
Rating 4 - Poor. 38 out of 1452 reviews
Rating 2 - Terrible. 19 out of 1452 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Wen Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
delicious breakfast and very friendly staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Silvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality breakfast , free onsen to relax after long flight
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient to airport restaurants and shopping areas.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Chia Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, right in the domestic flight terminal. Breakfast included.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping, dining, and checking in and traveling without leaving the building.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent well located hotel in domestic terminal
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Super location - loved getting off the plane and going directly to the hotel - super clean and staff was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities
Compact clean room, friendly staff, excellent breakfast buffet.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities
great breakfast and onsen access in mall
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quick check in and very clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right at the airport. Good clean rooms and excellent breakfast!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jean

Liked: Cleanliness, property conditions & facilities
Breakfast buffet was excellent and the room was very comfortable.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Govin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for overnight stays
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate, location was spot on and so convenient!!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Curtis

Liked: Cleanliness
Very convenient hotel location with easy check in, and clean rooms after along flight.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located inside the Chitose airport. It's a very good location for transit. We can use a large hot spring.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

MINMEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet from the hotel is excellent ! It is delicious and has both Japanese and western style food. The quality of the food is very good. The cooking skill is also very good. I will go back to this hotel again just for the breakfast buffet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sayuri

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to shopping center and onsen!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities
Quick check-in, friendly staff, clean room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities
Clean, helpful, convenient and within airport so very comfortable and a liight breakfast provided.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lip He

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, courteous staff, very convenient location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most pleasant airport hotel I've ever used.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Convenient location, clean room, polite staff and nice breakfast.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is well organised and orderly. It is good that the breakfast starts early for early travelers who has a next flight to catch.
Stayed 1 night in May 2026
Verified review

8/10 Good

sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient stay after arriving late at the airport.
Stayed 1 night in Mar 2026