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Air Terminal Hotel

Property class: 3

Photo gallery for Air Terminal Hotel

Exterior
Lobby
Deluxe Double Room, Non Smoking
Hot springs
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is AU$196
6 May - 7 May

Explore the area

View map
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
  • Place, New Chitose Airport Onsen
    ‪3 min walk‬
  • Place, Doraemon Wakuwaku Sky Park
    ‪5 min walk‬
  • Place, Lake Shikotsu
    ‪41 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪2 min walk‬

Room options

View all photos for Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Non Smoking

9.2 out of 10
Wonderful
(116 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Smoking

9.8 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(69 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Chitose

You'll be connected to the airport at Air Terminal Hotel, and within just a 10-minute stroll of New Chitose Airport Onsen and Doraemon Wakuwaku Sky Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .This hotel offers a full-service spa, free WiFi in public areas and a 24-hour front desk. Other amenities include dry cleaning/laundry services, luggage storage and a front desk safe. .With a stay at this 3-property class Chitose hotel, you'll be 38.9 km (24.2 mi) from Sapporo Dome.

What's nearby

  • New Chitose Airport Onsen - 3 min walk - 0.3 km
  • Doraemon Wakuwaku Sky Park - 5 min walk - 0.4 km
  • Shikotsuko Onsen - 38 min drive - 37.5 km
  • Lake Shikotsu - 41 min drive - 39.9 km
  • Sapporo Dome - 49 min drive - 45.9 km

Getting around

  • New Chitose Airport Station - 5 min walk
  • Osatsu Station - 10 min drive
  • New Chitose Airport (CTS) - 5 min walk

Restaurants

  • ‪北海道ラーメン道場 - ‬6 min walk
  • ‪どんぶり茶屋 - ‬3 min walk
  • ‪えびそば一幻 - ‬6 min walk
  • ‪キタカレー - ‬3 min walk
  • ‪CAFE GREEN Tokachi - ‬1 min walk

About this property

Air Terminal Hotel

Air Terminal Hotel offers its guests a full-service spa. WiFi and wired Internet are free in public spaces. Air Terminal Hotel also features a vending machine, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Chitose hotel.

  • 1 building
  • 188 guestrooms or units
  • 3 levels
  • Built in 1992
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
Air Terminal Hotel offers 188 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch LED televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Chitose hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Lobby
Portom International Hokkaido
Chitose
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
5.0 out of 5, Exceptional, 361 reviews
The price is AU$308
26 May - 27 May
Portom International Hokkaido

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (JPY 4,500 per night)

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: JPY 4500 per night(2297 ft away; open 24 hours)
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Frequently asked questions

What is the cancellation policy at Air Terminal Hotel?

Air Terminal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Air Terminal Hotel?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Air Terminal Hotel on 6 May 2026 start from AU$196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Air Terminal Hotel?

Yep, there is an onsite spa at Air Terminal Hotel. You'll enjoy services like massages.

Is there a free airport shuttle available at Air Terminal Hotel?

No, Air Terminal Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Air Terminal Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Air Terminal Hotel?

No, pets are not allowed.

Air Terminal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 761 out of 1416 reviews
Rating 8 - Good. 464 out of 1416 reviews
Rating 6 - Okay. 130 out of 1416 reviews
Rating 4 - Poor. 41 out of 1416 reviews
Rating 2 - Terrible. 20 out of 1416 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very helpful and considerate
Stayed 1 night in Mar 2026

10/10 Excellent

Sophia

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Stayed 1 night in Feb 2026

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very practical location and great view of the main runway
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most pleasant airport hotel I've ever used.
Stayed 1 night in Jan 2026

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So convenient to not have to leave the airport. Check-in was easy, rooms nice and breakfast amazing. Also get access to the Onsen in the airport, which is hard to find, but a fun perk.
Stayed 1 night in Jan 2026

8/10 Good

Christ

Liked: Cleanliness, staff & service
Extremely friendly staff extremely convenient
Stayed 1 night in Jan 2026

8/10 Good

Domini

Travelled with family
Liked: Cleanliness, amenities
Love the convenience of this hotel and the breakfasts. The rooms are basic, but the bed are comfortable. Staff is very friendly too
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Stayed 1 night in Jan 2026

8/10 Good

Yuen Yin Alicia

Stayed 1 night in Dec 2025

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great spot if you're connecting to somewhere else outside of Sapporo. Hotel is super accessible from the airport check in counters, rooms are solid, no complaints. Complimentary breakfast and onsen pass are awesome. Direct walkway connection to the "mall" style area was a huge plus. Made our long travel day more tolerable as we had our Niseko bus shuttle going out the following morning.
Stayed 1 night in Jan 2026

10/10 Excellent

Geena

Stayed 1 night in Jan 2026

10/10 Excellent

WAH LEN ANDREW

Stayed 1 night in Jan 2026

10/10 Excellent

Lip He

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, courteous staff, very convenient location
Stayed 1 night in Jan 2026

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2026

4/10 Poor

Anthony

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
Beds were very hard and uncomfortable. Breakfast was terrible Bacon sausages eggs all cold. If I was the Chef I would be ashamed of providing a meal like this.
Stayed 1 night in Jan 2026

10/10 Excellent

Zulkifli

Stayed 1 night in Jan 2026

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy to use while traveling. Breakfast was delicious and wide variety of food options.
Stayed 2 nights in Jan 2026

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Great to have a nice room after a long flight from the States
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, amenities
Clean, helpful, convenient and within airport so very comfortable and a liight breakfast provided.
Stayed 1 night in Jan 2026

10/10 Excellent

Edward, Telluride

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Jan 2026

8/10 Good

alan

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
So convenient I stayed here before taking the Hokkaido Resort Liner bus which was on the same level.
Stayed 1 night in Jan 2026

10/10 Excellent

Yumie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2026