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Melia Ibirapuera

4.0 star property
Hotel with free breakfast, 6-minute walk to Shopping Ibirapuera

Photo gallery for Melia Ibirapuera

Egyptian cotton sheets, premium bedding, minibar, in-room safe
Creator video - submitted by Julia Grimberg
Exterior
Rooftop terrace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$155
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
Avenida Ibirapuera, 2534 Moema, São Paulo, SP, 04028-002
  • Place, Our Lady of Aparecida Parish
    ‪5 min walk‬
  • Place, Shopping Ibirapuera
    ‪6 min walk‬
  • Place, Ibirapuera Park
    ‪17 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪52 min drive‬

Room options

View all photos for Room (Melia Twin)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room (Melia Twin)

8.0 out of 10
Very good
(27 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Melia King)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room (Melia King)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2015
Premium bedding
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (Grand Premium)

Premium Room, 1 Queen Bed (Grand Premium)

Premium Room, 1 Queen Bed (Grand Premium)

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2016
Premium bedding
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room (Queen)

Deluxe Room (Queen)

Deluxe Room (Queen)

9.2 out of 10
Wonderful
(96 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed (Grand Premium with balcony)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed (Grand Premium with balcony)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen with Accessibility

Deluxe Queen with Accessibility

Deluxe Queen with Accessibility

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Melia Twin (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room (Melia Twin (2+1))

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Murphy Bed

View all photos for Room (Melia King (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room (Melia King (2+1))

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Murphy Bed

View all photos for Junior Suite (2+2)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (2+2)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room (Queen Bed, Grand Premium with terrace)

Premium Room (Queen Bed, Grand Premium with terrace)

Premium Room (Queen Bed, Grand Premium with terrace)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

São Paulo

At Melia Ibirapuera you'll be within a 20-minute stroll of Shopping Ibirapuera and Ibirapuera Park. Highlights at this hotel include a restaurant, an indoor swimming pool and free breakfast (local cuisine). .The restaurant, DOK, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, sauna and pool loungers. 2777 square feet (258 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Moema hotel include São Paulo Botanical Garden and Paulista Museum.

What's nearby

  • Our Lady of Aparecida Parish - 5 min walk - 0.4 km
  • Shopping Ibirapuera - 6 min walk - 0.6 km
  • Hospital Alvorada - 9 min walk - 0.8 km
  • Ibirapuera Park - 17 min walk - 1.5 km
  • Brigadeiro Faria Lima Avenue - 5 min drive - 1.8 km

Getting around

  • Moema Station - 5 min walk
  • Borba Gato Station - 6 min drive
  • São Paulo (CGH-Congonhas) - 14 min drive

Restaurants

  • ‪Chicohamburguer - ‬3 min walk
  • ‪Rong He - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Don Pepe Di Napoli - ‬3 min walk
  • ‪Santo Garfo Grill & Beer - ‬1 min walk

About this property

Melia Ibirapuera

Hotel with free breakfast, 6-minute walk to Shopping Ibirapuera
Melia Ibirapuera offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and 12 meeting rooms are available. Event space at this hotel measures 2777 square feet (258 square metres) and includes a conference centre. The business-friendly Melia Ibirapuera also features a terrace, concierge services, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star São Paulo hotel.

  • 1 building
  • 196 guestrooms or units
  • 18 levels
  • 2777 sq ft of conference space
  • 258 sq. m of conference space
  • Local cuisine
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Melia Ibirapuera offers 196 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (BRL 42 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • DOK

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Conference centre (2,777 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways (74 centimetre high)
  • Lift (100 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 189.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 42 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 12:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 189.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6:00 AM to 8:00 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Inn Ibirapuera
Park Inn Ibirapuera Hotel
Park Inn Ibirapuera Hotel Sao Paulo
Park Inn Ibirapuera Sao Paulo
Park Inn Sao Paulo
Melia Ibirapuera Hotel Sao Paulo
Melia Ibirapuera Hotel
Melia Ibirapuera Sao Paulo
Melia Ibirapuera
Sonesta Hotel Sao Paulo
Melia Ibirapuera Sao Paulo, Brazil
Melia Ibirapuera Hotel
Melia Ibirapuera São Paulo
Melia Ibirapuera Hotel São Paulo

Frequently asked questions

What is the cancellation policy at Melia Ibirapuera?

Melia Ibirapuera offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Ibirapuera?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Melia Ibirapuera on 22 Dec 2025 start from AU$155.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Ibirapuera?

Yep, Melia Ibirapuera has covered valet parking for BRL 42 per day.

Does Melia Ibirapuera have a pool?

Melia Ibirapuera has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 8:00 PM.

What makes Melia Ibirapuera a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Melia Ibirapuera.

Is Melia Ibirapuera family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Melia Ibirapuera is a hit with families.

Does Melia Ibirapuera serve breakfast?

You bet, free local cuisine brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Melia Ibirapuera?

No, Melia Ibirapuera does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Ibirapuera?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Ibirapuera?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Melia Ibirapuera?

No, only service animals are allowed.

Melia Ibirapuera Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 868 out of 1241 reviews
Rating 8 - Good. 236 out of 1241 reviews
Rating 6 - Okay. 84 out of 1241 reviews
Rating 4 - Poor. 23 out of 1241 reviews
Rating 2 - Terrible. 30 out of 1241 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

blondell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and modern rooms. Friendly and helpful staff with English communication. Had slight issue with English communication at the bar area. The drinks were not what we were use to in the way they made them. Good cleaning staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Richard

Stayed 2 nights in Aug 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Only negative was getting English on our TV in the room.
Stayed 5 nights in Sep 2025

10/10 Excellent

Briahna

Stayed 2 nights in Sep 2025

10/10 Excellent

Ana Karla da silva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tianhui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location super friendly and helpful staff. Loved the lifts!
Stayed 1 night in Jul 2025

10/10 Excellent

Vinicius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Was excellent
Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time at the hotel. The staff were helpful and kind. Damares and Flavio are excellent employees. Anytime I had a question, they always made sure that I got an answer. Thank you so much for all of your help!
Stayed 5 nights in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Jul 2025

8/10 Good

Martyn

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, amenities
The staff was amazing, especially Flavio and Damaris who were able to accommodate us in a better room 1711, after moving twice due to rooms temperature and bathroom issues. The stay was very good and the breakfast was good as well. I would stay there again. Thank you!
Stayed 6 nights in Jun 2025

10/10 Excellent

STEFANY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to go to the main attractions of the city. Breakfast always delicious and fresh.
Stayed 5 nights in Jun 2025

10/10 Excellent

JAMES D

Stayed 1 night in Jun 2025

10/10 Excellent

Haley De

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

Luciana Adgemian Menani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean but the chairs were old and worn. The bed is very good. The breakfast buffet is amazing and the wait staff are exceptional! Pedro at the front desk is exemplary in helping with anything and extremely professional and kind!
Stayed 9 nights in Jun 2025

10/10 Excellent

luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superb morning coffee . Mariana, manager, on top of all. Cicera, room cleaner, perfect . jorge , maintenance, fast, clean good manners.
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Convenient location. Great breakfast
Stayed 1 night in May 2025

6/10 Okay

Anderson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
O hotel e’ muito bem localizado e possui um restaurante muito bom, tanto para serviço de quarto como cafe da manha. O único ponto que realmente desapontou foi a qualidade da internet. Durante minha estada de 3 dias, tive problemas de lentidão ou falta de conexão varias vezes, o que impactou seriamente minha capacidade de trabalho no local, tendo que procurar alternativas ao redor do hotel. Para o valor cobrado pela diária, eu sinceramente esperava não ter esse tipo de problema.
Stayed 3 nights in May 2025

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bakari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito limpo e bonito. Ótimo serviço e comida! O filé mignon estava incrível!
Stayed 3 nights in May 2025

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was decent, great breakfast buffet and great service. In terms of property/rooms they were a bit dated.
Stayed 4 nights in Mar 2025

6/10 Okay

Rosimar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first day we arrived, the phone system and the wifi wasn’t working. Pretty much unsafe in case we needed to contact the front desk. The washroom had a clogged sink and a very small shower. A front desk staff called Isabela was very professional and willing to solve wifi/tv which was very difficult to operate. There was a glass door fridge in the bedroom with a light inside that we had to use a towel to cover the glow. What a bad idea.
Stayed 3 nights in Feb 2025