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Hotel Unique

5.0 star property
Luxury hotel with health club and sauna

Photo gallery for Hotel Unique

Exterior
Exterior
Lobby
Lobby
Suite (Broadway) | City view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Parking available
  • Breakfast available
The current price is AU$854
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Avenida Brigadeiro Luis Antônio, 4700, São Paulo, SP, 01402-002
  • Place, Ibirapuera Park
    ‪5 min walk‬
  • Place, Oscar Freire Street
    ‪3 min drive‬
  • Place, Paulista Avenue
    ‪4 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
Designer toiletries
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Rodeo Drive)

Suite (Rodeo Drive)

Suite (Rodeo Drive)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
Designer toiletries
Hairdryer
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Broadway)

Suite (Broadway)

Suite (Broadway)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
Designer toiletries
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Mayfair)

Suite (Mayfair)

Suite (Mayfair)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
Designer toiletries
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Paulista)

Room (Paulista)

Room (Paulista)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
Designer toiletries
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Twin Room

Double Twin Room

Double Twin Room

Highlights

Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Apartment with View

Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment with View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2

View all photos for Room Premium with Street View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room Premium with Street View

  • 35 sq m
  • Sleeps 2

View all photos for Room Superior with Street View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room Superior with Street View

  • 58 sq m
  • Sleeps 2

View all photos for Suite Junior with Street View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite Junior with Street View

  • 60 sq m
  • Sleeps 2

View all photos for Suite with View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite with View

  • 85 sq m
  • Sleeps 2

View all photos for Suite with View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite with View

  • 95 sq m
  • Sleeps 2

View all photos for Apartment with Street View

Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment with Street View

  • 30 sq m
  • Sleeps 2

About the area

São Paulo

A luxury stay in São Paulo awaits you at Hotel Unique. You'll be 0.4 km (0.3 mi) from Ibirapuera Park and 2.7 km (1.7 mi) from Paulista Avenue. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The fine-dining restaurant, Skye Restaurante e Bar, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and sauna. 21527 square feet (2000 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, massage/treatment rooms and laundry facilities. Continental breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 5-property class Jardins hotel include Iguatemi Shopping Center and Morumbi Stadium.

What's nearby

  • Ibirapuera Park - 5 min walk - 0.4 km
  • Ibirapuera Gymnasium - 14 min walk - 1.2 km
  • Oscar Freire Street - 3 min drive - 1.8 km
  • Rua Augusta - 3 min drive - 2.1 km
  • Paulista Avenue - 4 min drive - 2.8 km

Getting around

  • Brigadeiro Station - 4 min drive
  • Sao Paulo Cidade Jardim Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 15 min drive

Restaurants

  • ‪Hotel Unique - ‬1 min walk
  • Skye
  • ‪Varanda Grill - ‬6 min walk
  • ‪Ibira Tapis - ‬1 min walk
  • ‪Tre Bicchieri - ‬5 min walk

About this property

Hotel Unique

Luxury hotel with health club and sauna
Hotel Unique offers its guests an indoor pool, an outdoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 21527 square feet (2000 square metres) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the luxury Hotel Unique. For a fee, parking is available.

This 5-star São Paulo hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 8 levels
  • 21527 sq ft of conference space
  • 2000 sq. m of conference space
  • Terrace on the roof
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Unique offers 86 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (BRL 90 per day)

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: BRL 150 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Skye Restaurante e Bar

Things to do

  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 21,527 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 500 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 600.00 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night
  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately BRL 150 per person
  • Valet parking fee: BRL 90.00 per day
  • Pet fee: BRL 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 600.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Unique
Hotel Unique Sao Paulo
Unique Hotel
Unique Sao Paulo
Hotel Unique Sao Paulo, Brazil
Unique Hotel Sao Paulo
Hotel Unique Hotel
Hotel Unique São Paulo
Hotel Unique Hotel São Paulo

Frequently asked questions

What is the cancellation policy at Hotel Unique?

Hotel Unique offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Unique?

As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Unique on 30 Nov 2025 start from AU$774.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Unique?

Yep, Hotel Unique has covered valet parking for BRL 90.00 per day.

Is there a spa on site at Hotel Unique?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Unique have a pool?

Hotel Unique has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Hotel Unique?

Hotel Unique features a health club, an outdoor pool and an indoor pool. All guestrooms come with 24-hour room service and espresso makers.

Does Hotel Unique serve breakfast?

Yeah, continental brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Unique?

No, Hotel Unique does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Unique?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Unique?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Unique?

Cats and dogs are welcome at Hotel Unique, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Hotel Unique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 671 out of 813 reviews
Rating 8 - Good. 91 out of 813 reviews
Rating 6 - Okay. 32 out of 813 reviews
Rating 4 - Poor. 9 out of 813 reviews
Rating 2 - Terrible. 10 out of 813 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hermeti

Stayed 1 night in Aug 2025

10/10 Excellent

Alejo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

Henri and Janet, INWOOD

Business traveller
Liked: Staff & service, property conditions & facilities
the hotel is iconic. Best part about the hotel is the rooftop bar with a view and the ability to smoke cigars. The rooms are extremely small, horrible design. The service was impeccable and very well thought out
Stayed 2 nights in Aug 2025

8/10 Good

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, quirky building… our room was super comfy and stylish. The gentleman that checked us in was lovely and we are very grateful for the help with getting us a reservation at the restaurant we wanted to try. The surrounding area felt safe but there’s almost nothing you can walk to (but that’s São Paulo in general). Not much vibe in the bar area but good drinks selection.
Stayed 2 nights in Aug 2025

10/10 Excellent

RAPHAEL

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Stephanie

Stayed 1 night in Jul 2025

10/10 Excellent

Renata

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Brent

Stayed 1 night in May 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with wonderful rooftop experience and supportive staff.
Stayed 1 night in May 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Too Modern not in a positive way Gym and pool poor
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was top-notch! From the moment we walked in, we were welcomed by the staff and made to feel at home. Even our dog was pampered with his own bed, bowls, toys, and treats. The hotel is beautiful and we very much look forward to returning!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

anshu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel. Great staff, good location, and amazing pool/restaurant. Would def recommend to stay here if you’re in São Paulo. The architecture of the hotel is amazing (like the rest of SP). The staff was very very friendly, and kept in touch with me all the time when I needed help with restaurant recommendations, or tours, or anything.
Stayed 2 nights in Mar 2025

10/10 Excellent

GLORETHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband & I Enjoyed Hotel Unique to the Fullest. The staff especially their Concierge Team was Excellent. From the 1st day we reached out to the hotel before our arrival to the day we left they went over & above. With the Carnival in town they really wanted to make sure that we had the Experience & We DID! Hotel Unique is just that, The UNIQUE Hotel!
Stayed 5 nights in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Unique truly lives up to its name—it’s a masterpiece of architecture and design. Every detail, from the bold, ship-like exterior to the impeccably curated interiors, feels intentional and immersive, like stepping into a living sculpture. The seamless blend of contemporary aesthetics with warm, inviting touches makes it both striking and comfortable. The rooftop experience is another highlight—the Skye Bar offers panoramic views of São Paulo, an atmosphere that feels both exclusive and effortless, and a menu that matches the sophistication of the space. And the staff? Impeccable. Their attentiveness elevates the entire experience, making every moment feel special. It’s a place where design, hospitality, and culinary excellence intersect beautifully.
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick, Carlsbad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property! Love the restaurant and bar vibe on the rooftop
Stayed 2 nights in Feb 2025

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think there are hotels with better location where you can walk, have dining and shopping options.
Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The name is true! The unusual architecture and artistic features makes this hotel very special and completely unique. We loved the friendly staff and rooftop restaurant. Location next to the park was perfect and it was within walking distance to the congress we were in town for. Great experience!
Stayed 3 nights in Jan 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was nothing short of a 5 star experience in every way. The check in was so smooth and so easy to communicate with the staff who were ver accommodating in every way. The food was amazing and the spa was beautiful. I spent an entire day there where I was totally pampered and taken care in every way. From ordering me lunch arranging a late check out to be able to stay in the spa all day as well as finding out what time I needed to leave to get the airport and order me a taxi which was waiting for me as soon I finished my last spa treatment. I have never been treated so well by every single staff member. I would highly recommend staying here. Thank you to the entire staff who helped me with every detail.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hans, Pompano Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy seeing e turning to the Other nique hotel. The renovated rooms are TOP
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was both amazing in the property itself, but more importantly, the whole staff that worked there. They were very accommodating, polite, caring, enthusiastic and just great people. I would recommend the hotel to anyone and will be back myself.
Stayed 7 nights in Jan 2025

6/10 Okay

caroline, San Francisco

Liked: Cleanliness
Disliked: Property conditions & facilities
I was extremely disappointed with my stay. I was looking forward to a relaxing stay due to an overnight flight connection. I was greeted with a glass of champagne and a warm welcome. I had a reservation at the rooftop restaurant upon my arrival. I was exhausted and wanted a quick gourmet meal. I stated to the server I was looking to return to my room quickly. My main course took an entire hour to be served. The server never placed the order. The meal was delicious so I chose not to complain. Upon my arrival to my room I found the dinning room chair pulled and a meal served on the table. I was startled. I looked at the meal and it was half eaten. I immediately called downstairs inquiring if somebody was in my room consuming a meal. I was told 1/2 hr later it was a mistake from the kitchen. Once again I let it go. I then wake up early to make certain I eat breakfast at 7am so I can make my connecting international flight. I attempt to use my elevator key. I am unable to press the rooftop. I then ask an employee to let me up to the rooftop. He is unable to press the rooftop. He asks for help. The other employee is unable to press the rooftop. We are then told we should walk up the stairs. The stairs are locked. Finally 1/2 hr later I am let up to the rooftop. Leaving me 10 minutes to eat breakfast. In other words, the beautiful architecture and room design were overshadowed by these horrible experiences. Very disappointing.
Stayed 1 night in Jan 2025