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Bristol Santo André Hotel

3.5 star property

Photo gallery for Bristol Santo André Hotel

An outdoor seating area with tables and chairs under large umbrellas, in front of a building with a curved glass facade.
A modern lobby with patterned sofas, a central plant, and a checkered rug.
Minibar, in-room safe, desk, blackout curtains
Property grounds
Free daily buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$91
includes taxes & fees
31 July - 1 Aug

Explore the area

View map
Avenida Industrial 885 - Terreo, Santo André, SP, 09080-510
  • Place, Mayor Celso Daniel Park
    ‪1 min walk‬
  • Place, Grand Plaza Shopping
    ‪2 min walk‬
  • Place, Shopping ABC
    ‪6 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with a bed, a desk with a lamp, a telephone, and a TV mounted on the wall.

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a chair, a TV, a window with curtains, and a wall with a geometric design.

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a desk, and a chair.

Superior Room, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(57 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Santo André

Bristol Santo André Hotel places you in the centre of Santo André, steps from Mayor Celso Daniel Park and within a short 5-minute stroll of Grand Plaza Shopping. Highlights at this hotel include free buffet breakfast, a restaurant and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. 872 square feet (81 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 3.5-property class Santo André hotel, you'll be 2.8 km (1.7 mi) from Shopping ABC.

What's nearby

  • Mayor Celso Daniel Park - 1 min walk - 0.1 km
  • Grand Plaza Shopping - 2 min walk - 0.2 km
  • Rua Coronel Oliveira Lima - 14 min walk - 1.2 km
  • Centro Cultural Antonio Chiarelli - 17 min walk - 1.5 km
  • Shopping ABC - 6 min drive - 2.8 km

Getting around

  • Santo Andre-Prefieto Celso Daniel Station - 12 min walk
  • Tamanduatei Station - 12 min drive
  • São Paulo (CGH-Congonhas) - 35 min drive

Restaurants

  • ‪Bom Beef Burgers - ‬5 min walk
  • ‪Mania de Churrasco Prime Steak House - ‬9 min walk
  • ‪Cruzeiro's Bar - ‬3 min walk
  • ‪Sabor em Pedaço - ‬7 min walk
  • ‪Kopenhagen - ‬3 min walk

About this property

Bristol Santo André Hotel

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 872 square feet (81 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a garden are also featured at the business-friendly Bristol Santo André Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santo André hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 7 levels
  • Conference rooms
  • 872 sq ft of conference space
  • 81 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bristol Santo André Hotel offers 126 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate sitting areas. Televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
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4.4 out of 5, Excellent, 1,002 reviews
The price is AU$88
includes taxes & fees
31 July - 1 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (BRL 28 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre (872 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests travelling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: BRL 80.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 28.00 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 42.866.544/0001-80

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Mercure Santo Andre
Hotel Santo Andre
Mercure Santo Andre
Mercure Santo André Hotel Santo Andre
Hotel Mercure Santo Andre Brazil
Mercure Santo André Santo Andre
Mercure Santo André
Mercure Santo Andre Hotel

Frequently asked questions

What is the cancellation policy at Bristol Santo André Hotel?

Bristol Santo André Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bristol Santo André Hotel?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at Bristol Santo André Hotel on 31 July 2026 start from AU$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bristol Santo André Hotel?

Yep, Bristol Santo André Hotel has covered valet parking for BRL 28.00 per day. Onsite parking is limited.

Does Bristol Santo André Hotel serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Bristol Santo André Hotel?

No, Bristol Santo André Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Bristol Santo André Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bristol Santo André Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Bristol Santo André Hotel?

Cats and dogs are welcome at Bristol Santo André Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Bristol Santo André Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 564 out of 701 reviews
Rating 8 - Good. 110 out of 701 reviews
Rating 6 - Okay. 20 out of 701 reviews
Rating 4 - Poor. 7 out of 701 reviews
Rating 2 - Terrible. 0 out of 701 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient location very close to the Shopping.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
It has a very convenient location. It's close to the shopping mall. You can find almost everything for you need.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Alexamder

Liked: Staff & service, property conditions & facilities
I highly recommend this location
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was spotless. The staff were very considerate and helpful.
Stayed 13 nights in Nov 2025
Verified

8/10 Good

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general all was excellent. The only remark was the air conditioning in the room that wasn’t cooling enough.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. Front desk staff spoke some English.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mall and excellent service.
Stayed 9 nights in Aug 2024
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained, stuff very friendly.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Giovani Rossini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this property at least 3 x per year and I’m completely satisfied a convinced tha Bristol is the best property in the area, very clean, the staff is great! The breakfast is excellent! So overall I’ll give 9/10! The reception manager and her staff always goes above and beyond to satisfy my needs!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kaique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MARISA

It was wonderful!! I’ll be back certainly. Thank you 😊
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Zelia

Liked: Staff & service, amenities
The first room I was assigned had not been cleaned. After that, the room was ok. Nothing oteworthy.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Marcos

Nothing unique…. The facilities are great, but Santo Andre overall isn’t safe !!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom shower floor in 401 could use some updates or heavy cleaning. The bath towels had an unusual smell. Otherwise lovely. Thank you
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Tatiana

Very bad internet
Stayed 6 nights in May 2024
Verified

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Nós passamos nossa noite de núpcias, porém disseram que iam dar estacionamento gratuito, porém não cumpriram, nenhum diferencial a mais de cortesia, demais todo bem.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Geisa

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo muito limpo e arrumado. Os funcionários muito cordiais.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã é excelente!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo; Equipe de funcionários excelente!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto muito confortável e espaçoso . Banheiro grande e muito funcional com bancada grande . Restaurante aberto até as 22:30 . Funcionários muito gentis e atenciosos
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tassiane

Liked: Staff & service
Disliked: Cleanliness
A única coisa que deixou a desejar foi a limpeza, os lençóis, a Edredon estavam com cabelos e sujos. O chão também estava sujo, tive que usar papel e toalha para dar uma limpada, já que estou com infecção na planta do pé em uma ferida. Mas, já me o Hospedei tantas outras vezes la, e nunca aconteceu isto antes.
Stayed 1 night in Mar 2026