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Bristol Santo André Hotel

Property class: 3.5

Photo gallery for Bristol Santo André Hotel

An outdoor seating area with tables and chairs under large umbrellas, in front of a building with a curved glass facade.
A modern reception area with a curved reception desk, large windows, and a clean, tiled floor.
A gym with treadmills, exercise bikes, and weight machines.
A buffet with various food items and beverages.
A modern building with a sign reading "BILLABONG HOTEL".

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$97
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
Avenida Industrial 885 - Terreo, Santo André, SP, 09080-510
  • Place, Mayor Celso Daniel Park
    ‪1 min walk‬
  • Place, Grand Plaza Shopping
    ‪2 min walk‬
  • Place, Rua Coronel Oliveira Lima
    ‪14 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with a bed, a desk with a lamp, a telephone, and a TV mounted on the wall.

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a chair, a TV, a window with curtains, and a wall with a geometric design.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a desk, and a chair.

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, two chairs, a lamp, and a view of the city through the window.

Deluxe Double Room

9.6 out of 10
Exceptional
(61 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Twin Room

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a TV, and a wall with a geometric design.

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Santo André

Bristol Santo André Hotel places you in the centre of Santo André, steps from Mayor Celso Daniel Park and within a short 5-minute stroll of Grand Plaza Shopping. Highlights at this hotel include free buffet breakfast, a restaurant and a 24-hour gym. .For a drink, you can stop by the hotel's own lounge bar. 872 square feet (81 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 3.5-property class Santo André hotel, you'll be 2.8 km (1.7 mi) from Shopping ABC.

What's nearby

  • Mayor Celso Daniel Park - 1 min walk - 0.1 km
  • Grand Plaza Shopping - 2 min walk - 0.2 km
  • Rua Coronel Oliveira Lima - 14 min walk - 1.2 km
  • Centro Cultural Antonio Chiarelli - 17 min walk - 1.5 km
  • Santo Andre Dr. Octaviano Armando Gaiarsa Museum - 6 min drive - 3.2 km

Getting around

  • Santo Andre-Prefieto Celso Daniel Station - 12 min walk
  • Sacoma Station - 12 min drive
  • São Paulo (CGH-Congonhas) - 35 min drive

Restaurants

  • ‪Mania de Churrasco Prime Steak House - ‬9 min walk
  • ‪Bom Beef Burgers - ‬5 min walk
  • ‪Cruzeiro's Bar - ‬3 min walk
  • ‪Eat Asia - ‬7 min walk
  • ‪Kopenhagen - ‬3 min walk

About this property

Bristol Santo André Hotel

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 872 square feet (81 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a garden are also featured at the business-friendly Bristol Santo André Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santo André hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 7 levels
  • Conference rooms
  • 872 sq ft of conference space
  • 81 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bristol Santo André Hotel offers 126 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate sitting areas. Televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 951 reviews
The price is AU$64
includes taxes & fees
18 Oct - 19 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (BRL 28 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre (872 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests travelling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: BRL 80.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 28.00 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 42.866.544/0001-80

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Mercure Santo Andre
Hotel Santo Andre
Mercure Santo Andre
Mercure Santo André Hotel Santo Andre
Hotel Mercure Santo Andre Brazil
Mercure Santo André Santo Andre
Mercure Santo André
Mercure Santo Andre Hotel

Frequently asked questions

What is the cancellation policy at Bristol Santo André Hotel?

Bristol Santo André Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bristol Santo André Hotel?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Bristol Santo André Hotel on 18 Oct 2026 start from AU$97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bristol Santo André Hotel?

Yep, Bristol Santo André Hotel has covered valet parking for BRL 28.00 per day. Onsite parking is limited.

Does Bristol Santo André Hotel serve breakfast?

Sure does, complimentary buffet brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Bristol Santo André Hotel?

No, Bristol Santo André Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Bristol Santo André Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bristol Santo André Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Bristol Santo André Hotel?

Cats and dogs are welcome at Bristol Santo André Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Bristol Santo André Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 624 out of 770 reviews
Rating 8 - Good. 116 out of 770 reviews
Rating 6 - Okay. 21 out of 770 reviews
Rating 4 - Poor. 8 out of 770 reviews
Rating 2 - Terrible. 1 out of 770 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for business trip. Good area near ABC Paulista.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient location very close to the Shopping.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Brazilian style lots of fruits and sweets
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
It has a very convenient location. It's close to the shopping mall. You can find almost everything for you need.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained, stuff very friendly.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was spotless. The staff were very considerate and helpful.
Stayed 13 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. Front desk staff spoke some English.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general all was excellent. The only remark was the air conditioning in the room that wasn’t cooling enough.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this property at least 3 x per year and I’m completely satisfied a convinced tha Bristol is the best property in the area, very clean, the staff is great! The breakfast is excellent! So overall I’ll give 9/10! The reception manager and her staff always goes above and beyond to satisfy my needs!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

It was wonderful!! I’ll be back certainly. Thank you 😊
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
The first room I was assigned had not been cleaned. After that, the room was ok. Nothing oteworthy.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Nothing unique…. The facilities are great, but Santo Andre overall isn’t safe !!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localizacao, bom cafe da manha . Moveis antifos mas limpos
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in demorado
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização muito boa, estacionamento seguro mas cheguei tarde para o café da manhã
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã Bom com variedades funcionários educados ambiente limpo e confortável. Só os travesseiros merecem atenção e lençol ambos com cheiro suor. Fora isso de resto tudo ok.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, acho que ja poderia atualizar os moveis e lençóis. Cafe da manha bom .
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom e limpo , funcionários atenciosos
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom, equipe de funcionários muito educados e solicitos, quarto grande, limpo, aconchegante. Ótima localização, tem um shopping muito bom em frente.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi tudo muito bom .Só os preços do restaurante a la carte que eram muito salgados
Stayed 3 nights in Jun 2026