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Norte Palace Hotel

Property class: 3

Photo gallery for Norte Palace Hotel

A modern room with a glass table, two chairs, a potted plant, and a view of the outdoors through large windows with grey curtains.
A hotel room with a flat-screen TV mounted on a wooden panel, a bed with white bedding, and an air conditioning unit on the wall.
A gym with various exercise equipment including a treadmill, weight machines, and a squat rack.
A swimming pool area with lounge chairs and a building with a tiled facade.
A lobby with a sofa, chairs, a coffee table, a TV, and a reception desk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$67
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015
  • Place, Praia de Guriri
    ‪21 min drive‬
  • Place, Praia Aldeia do Coco
    ‪27 min drive‬
  • Place, Farol da Barra
    ‪38 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a flat-screen TV mounted on a wooden panel, a bed with white bedding, and an air conditioning unit on the wall.

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two single beds, a wooden wardrobe, a television mounted on the wall, and a grey curtain.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a desk, a television, and a window with curtains.

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and an air conditioning unit.

Standard Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

A hotel room with a flat-screen TV mounted on a wooden panel, a bed with white bedding, and an air conditioning unit on the wall.

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Sao Mateus

At Norte Palace Hotel, you'll be 13.3 km (8.3 mi) from Praia de Guriri and 14.9 km (9.2 mi) from Praia do Oitizeiro. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .Enjoy the gym, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Places within a 30-minute drive of this 3-property class Sao Mateus hotel include Parque Estadual de Itaunas and Kartódromo de Kart no Barro do Km30.

What's nearby

  • Praia de Guriri - 21 min drive - 16.2 km
  • Praia Aldeia do Coco - 27 min drive - 20.5 km
  • Conceicao da Barra Beach - 36 min drive - 32.9 km
  • Igreja Matriz de Nossa Senhora da Conceicao - 37 min drive - 34.7 km
  • Farol da Barra - 38 min drive - 35.1 km

Restaurants

  • ‪Padaria Sabores - ‬4 min walk
  • ‪Restaurante Robertinho - ‬5 min walk
  • ‪Bombom Café - ‬4 min walk
  • Dudu Lanches
  • ‪Restaurante Twister - ‬3 min walk

About this property

Norte Palace Hotel

Norte Palace Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. Barbecue grills, tour/ticket assistance, and a garden are also featured at Norte Palace Hotel. Free self parking is available.

This 3-star Sao Mateus hotel is smoke free.

  • 10 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Dining venue
Norte Palace Hotel offers 10 air-conditioned accommodations, with minibars. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Sao Mateus hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Ibis Styles Sao Mateus
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 210 reviews
The price is AU$89
includes taxes & fees
13 Sept - 14 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Norte Palace Hotel Hotel
Norte Palace Hotel Sao Mateus
Norte Palace Hotel Hotel Sao Mateus

Frequently asked questions

What is the cancellation policy at Norte Palace Hotel?

Norte Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Norte Palace Hotel?

As of 29 Aug 2026, prices found for a 1-night stay for 2 adults at Norte Palace Hotel on 30 Aug 2026 start from AU$67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Norte Palace Hotel?

Yep, Norte Palace Hotel has a free self car park.

Are there any beaches close to Norte Palace Hotel?

The closest beach to Norte Palace Hotel is Praia de Guriri (11.7 km).

Does Norte Palace Hotel have a pool?

Norte Palace Hotel has an outdoor pool and a kids' pool.

Does Norte Palace Hotel serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Norte Palace Hotel?

No, Norte Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Norte Palace Hotel?

Yep, you can grab a meal at Norte Palace Hotel's onsite restaurant.

What time are check-in & check-out at Norte Palace Hotel?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Norte Palace Hotel?

No, only service animals are allowed.

Norte Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 48 out of 99 reviews
Rating 8 - Good. 22 out of 99 reviews
Rating 6 - Okay. 20 out of 99 reviews
Rating 4 - Poor. 6 out of 99 reviews
Rating 2 - Terrible. 3 out of 99 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

LARS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the city center.

I have stayed here before and, it is always a pleasant stay. The hotel also have a nice breakfast as well as a great lunch restaurant.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Alexandre

Liked: Staff & service
Disliked: Cleanliness
Ok
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Joshua

Disliked: Staff & service
The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Marco A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo ótimo atendimento um bom café da manhã mas o ar condicionado muito barulhento. A noite muito deserta na localização
Stayed 1 night in May 2026
Verified review

6/10 Okay

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
A cama curta, café da manhã muito fraco.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Fransergio

Disliked: Cleanliness, amenities, property conditions & facilities
Colchão duro. Prédio antigo Elevador portas velhas Estacionamento longe da entrada
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mário s

Liked: Cleanliness, property conditions & facilities
Bom demais...sem palavras
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Daniele

Disliked: Amenities
Travesseiros horríveis muito duro. Quarto com frigobar mais ou menos armário em condições mais ou menos e sem nenhum cabide banheiro com janela sem vidro jateado ou cortina pra privacidade e café da manhã sem muita opção...equipe boa. De qualquer forma não ficaria de novo.
Porta não fechava direito
Nenhum cabide pra pendurar roupa
Travesseiro horrível, duro demais ...acordei com dor de cabeça...péssimo
Stayed 1 night in Feb 2026
Verified review

8/10 Good

JOSE AUGUSTO VELOZO

Liked: Cleanliness, staff & service, amenities
Tava tudo ótimo, o quarto, a limpeza, o atendimento, a única coisa que deixou a desejar foi o café da manhã, poderia ter sido melhor.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Romulo

Liked: Cleanliness, staff & service, amenities
Quarto bem limpo e confortável, equipe bem receptiva.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Gerson

Liked: Cleanliness, amenities, property conditions & facilities
Excelente custo benefício
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sintia

Liked: Staff & service, amenities
Disliked: Cleanliness
Pelo valor, estava dentro do esperado , em questão de ser simples mais confortável. Algo que poderia melhorar, e a limpeza, o banheiro as paredes parecia que fazia tempo que não eram lavadas.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

CLEYDER MARCOS

Liked: Cleanliness, staff & service, amenities
Boa localização. Wi fi desejável.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Sandra Cecilia

Liked: Cleanliness, property conditions & facilities, room comfort
Café da manhã simples e com funcionários mal humorados
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Jorge Dias

Liked: Cleanliness, staff & service, amenities
A cama de casal oferecida não estava confortável
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jorge Dias

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Jordilton

Liked: Cleanliness, staff & service, amenities
Equipe prestativa
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Mariana

Liked: Cleanliness, staff & service
Hotel simples mas atendeu às necessidades. Equipe gentil. Café da manhã poderia ser melhor
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Sandra Cecilia

Disliked: Cleanliness
Boa localização. Mas a noite não dá para andar a pé.O quarto está limpo e confortável mas a coberta suja que foi trocada imediatamente após reclamação. O b as Mg eito está sujo e cheio de cabelo no chão e o vaso com um cheiro horrível que com uma limpeza resolveria.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Luiz C S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim ar-condicionado top, quarto limpo, equipe excelente e o café da manhã ótimo.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opção certa na minha viagem
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Naira

Liked: Cleanliness, staff & service
A equipe atendeu muito bem, mas o café da manhã e o ar condicionado do quarto deixaram muito a desejar.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Djalma Bomfim

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quarto velho, chuveiro ruim , cama ruim. Só a localização do hotel que é boa. Café da manhã melhor ir em uma padaria e fazer um lanche.
Stayed 1 night in Oct 2025