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Carmen Palace Hotel

Property class: 3

Photo gallery for Carmen Palace Hotel

A rooftop pool with a dome-shaped structure, a staircase, and a view of a cityscape and hills in the background.
A spacious lobby with a grand staircase, a reception desk, and a chandelier.
A rooftop terrace with rows of wicker chairs and a few metal chairs, overlooking a cityscape and a green dome structure.
A hotel room with a bed, bedside lamps, a desk with a chair, and a window with curtains.
A multi-story hotel with a modern architectural design, featuring balconies and large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is AU$144
includes taxes & fees
23 Oct - 24 Oct

Explore the area

View map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000
  • Place, São Lourenço
    ‪1 min walk‬
  • Place, Basilica of São Lourenço
    ‪5 min walk‬
  • Place, Trem das Aguas Scenic Railway
    ‪11 min walk‬

Room options

View all photos for Standard Double or Twin Room, Non Smoking

A hotel room with two beds, a desk with a laptop, a chair, a bedside table with a lamp, and a window with curtains.

Standard Double or Twin Room, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a desk with a laptop, a chair, a bedside table with a lamp, and a window with curtains.

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

About the area

Sao Lourenco

Carmen Palace Hotel places you in the heart of Sao Lourenco, steps from São Lourenço. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and a steam room. Each morning free breakfast is served. There's also the convenience of limited parking. .Sights within a 10-minute walk of this 3-property class Sao Lourenco hotel include Basilica of São Lourenço and Bom Jesus do Monte Chapel.

What's nearby

  • São Lourenço - 1 min walk - 0.1 km
  • Bom Jesus do Monte Chapel - 3 min walk - 0.3 km
  • Basilica of São Lourenço - 5 min walk - 0.5 km
  • Sociedade Brasileira de Eubiose Museum - 6 min walk - 0.6 km
  • Trem das Aguas Scenic Railway - 11 min walk - 1.0 km

Getting around

  • Conceição do Rio Verde Station - 38 min drive

Restaurants

  • ‪Da Vinci Cafeteria - Cafés Especiais - ‬2 min walk
  • ‪Banana Ouro - ‬2 min walk
  • ‪Tião Tião Café & Gelato - ‬1 min walk
  • ‪Restaurante Sabor do Brasil - ‬1 min walk
  • ‪Festival Gastronômico de São Lourenço - ‬1 min walk

About this property

Carmen Palace Hotel

Carmen Palace Hotel offers its guests an outdoor pool and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and 24-hour room service are also featured at the business-friendly Carmen Palace Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Sao Lourenco hotel is smoke free.

  • 81 guestrooms or units
  • Buffet breakfast (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Carmen Palace Hotel offers 81 air-conditioned accommodations with minibars and free toiletries. 32-cm LCD televisions come with satellite channels.

Bathrooms include a shower. This Sao Lourenco hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 104 reviews
The price is AU$106
includes taxes & fees
25 Oct - 26 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Long-term renters welcome.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 3 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Frequently asked questions

What is the cancellation policy at Carmen Palace Hotel?

Carmen Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Carmen Palace Hotel?

As of 12 Oct 2026, prices found for a 1-night stay for 2 adults at Carmen Palace Hotel on 23 Oct 2026 start from AU$144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Carmen Palace Hotel?

Yep, Carmen Palace Hotel has a free self car park. Onsite parking is limited.

Does Carmen Palace Hotel have a pool?

Carmen Palace Hotel has an outdoor pool.

Does Carmen Palace Hotel serve breakfast?

Yep, complimentary buffet brekkie is available daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Carmen Palace Hotel?

No, Carmen Palace Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Carmen Palace Hotel?

Check-in begins at noon. Check-out time is 10:00 AM.

Are pets allowed at Carmen Palace Hotel?

No, pets are not allowed.

Carmen Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 409 reviews
Rating 8 - Good. 116 out of 409 reviews
Rating 6 - Okay. 51 out of 409 reviews
Rating 4 - Poor. 17 out of 409 reviews
Rating 2 - Terrible. 2 out of 409 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que estadia incrível. Começou pela check-in, pessoal super atencioso, educado e prestativo. Acomodações sem impecáveis, quarto confortável, limpo e espaço. Vista maravilhosa do parque. Café da manhã variado e delicioso. Além de tudo a localização é estratégica, praticamente não precisando de deslocamento de automóvel.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Quarto limpo e muito amplo. Porém, chuveiro ainda elétrico, e estava com a resistência queimada, apenas a água morna funcionando. Com 12 graus lá fora, o banho foi sacrificante. Ao chegar, hotel com problema para checar e-mails, foi um tanto constrangedor ter que provar que ja havia até pago a reserva, já que o recepcionista insistia em falar que não havia "nada no meu nome" lá. Café da manhã bom, nada extraordinário mas não deixou a desejar. Não sei se voltaria.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Banho ruim, pouca pressão. Faltaram acessórios como touca de banho
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
somente o quarto que nos colocaram que estava muito gelado E o valor cobrado estava acima dos outros hoteis que visitei durante minha estadia
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, bem localizado, limpo, tudo novinho, confortável, café da manhã maravilhoso. É minha segunda vez lá.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é bem localizado, na frente do parque, quarto grande, toalhas, lençóis limpos. Passamos uma semana muito fria, 8 graus a noite, e a água da pia do banheiro não é aquecida, o chuveiro é elétrico e TB não esquentou muito. Quanto ao café da manhã, foi bom, mas para o porteiro do hotel, poderia ser melhor. Sugestão: Oferecer, água, chá e café no hall de entrada do hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O cardápio da manhã bom, condições de estacionamento ótima!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de funcionários excelente. Estacionamento ótimo com bom espaço. Café da manhã excelente bem variado. A única falta que sentimos devido ao frio que estava fazendo foi de um aquecedor na pia do banheiro.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto grande e arejado tudo muito limpo, gostamos muito e o atendimento na recepção sensacional
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização, quarto limpo, funcionários agradáveis e ótimo café da manhã
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muito bom já e terceiro ano que vou
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O atendimento em geral foi de excelência. Tanto como, café da manhã, estacionamento, quarto limpo e equipe de funcionários.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto aconchegante e espaçoso. Banheiro amplo e tudo limpinho. Hotel super bem localizado. Não tenho nenhum ponto negativo. T9dis os funcionários atenciosos e prestativos. Café da manhã delicioso. Super recomendo. Amamos. Com certeza voltaremos.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ótimo, próximo do pontos turísticos e hotel excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendo. Ótima localização em São Lourenço.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Mais opções no café da manhã
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente se você não se importar com barulho da rua. Perto de tudo, porém por ser bem no centro, o barulho de músicas e automóveis podem incomodar se o silêncio à noite for importante pra você. Limpeza e equipe de funcionários nota 10. Café da manhã bom.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Viajei levando 5 casais para São Lourenço, e vi algumas avaliações do Hotel Carmem Palace ,e algumas nada positivas ,mas prefiri dar a minha. FOI TUDO MARAVILHOSO ....Amei e meus casais ficaram muito sastifeitos com tudo , cafe da manha excelente, quartos limpos, banheiros limpos , garagem para os carros , hospitalidade e atendimento dos funcionários 1000, acessibilidade para os hospedes com limitações, localização show....Então nenhum comentário negativo de meus casais e de minha parte tbm , voltarei mais vezes e recomendo a quem vier passear e conhecer Sao Lourenço, ja estamos em nossa 6°viagem a esta linda Cidade tão acolhedora!!!! Estivemos Hospedados do dia 1 à 3 de maio .
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã e a equipe maravilhosa. Adoramos.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto e dependências bem conservadas e limpas. Café da manhã ok. O que poderia melhorar é o isolamento acústico das janelas do quarto. Muito barulho a noite nos andares mais altos.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto amplo, porém a limpeza das paredes do banheiro deixou a desejar. Equipe de atendimento excelente. Café da manhã muito bom. Muito bem localizado. Somente deixando a desejar o fato de estar muito próximo dos espaços de shows o que prejudica o sono das pessoas se hábitos diurnos.
Stayed 4 nights in Nov 2025