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Pratas Thermas Resort & Convention

3.5 star property
Family-friendly hotel with 2 outdoor pools and 2 indoor pools

Photo gallery for Pratas Thermas Resort & Convention

2 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers
Premium Double Room
Exterior
Terrace/patio
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Parking included
  • Gym

Explore the area

Map
Rod. sc 283, km 142, Sao Carlos, SC, 89885-000
  • Paroquia Sao Carlos Borromeu
    ‪6 min drive‬
  • Sao Carlos Town Hall
    ‪6 min drive‬
  • Hospital Padre Joao Berthier
    ‪7 min drive‬
  • Chapeco (XAP)
    ‪74 min drive‬

Room options

View all photos for Luxury Triple Room, 1 Double Bed

Luxury Triple Room, 1 Double Bed

Luxury Triple Room, 1 Double Bed

Highlights

Air conditioning
Free rollaway/extra beds
TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 10 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Balcony
Private indoor hot tub
Air conditioning
TV
Premium bedding
Separate bedroom
Private bathroom
Hairdryer
  • 12 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Superior

1 bedroom, premium bedding, minibar, desk

Room Superior

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

About the area

Sao Carlos

A family-friendly stay in Sao Carlos awaits you at Pratas Thermas Resort & Convention. You'll be 4.8 km (3 mi) from Paroquia Sao Carlos Borromeu and 4.9 km (3 mi) from Sao Carlos Town Hall. Highlights at this hotel include 2 outdoor swimming pools, 2 indoor swimming pools and a full-service spa. .A pampering day can include massages along with access to the sauna. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 9 hot tubs, free kids' club and gym plus access to a playground. Meeting rooms and a conference centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also the convenience of free self parking. .With a stay at this 3.5-property class Sao Carlos hotel, you'll be 5.5 km (3.4 mi) from Hospital Padre Joao Berthier.

What's nearby

  • Paroquia Sao Carlos Borromeu - 6 min drive - 4.8 km
  • Sao Carlos Town Hall - 6 min drive - 5.1 km
  • Hospital Padre Joao Berthier - 7 min drive - 5.4 km

Getting around

  • Chapeco (XAP) - 71 min drive

Restaurants

  • ‪Carnaval Regional de Águas de Chapecó - ‬8 min drive
  • ‪El Cachorrito São Carlos - ‬8 min drive
  • ‪Boteco Bar e Lanches - ‬10 min drive
  • ‪Ditcho's bar - ‬9 min drive
  • ‪Margarida Prosa Café e Decor - ‬6 min drive

About this property

Pratas Thermas Resort & Convention

Family-friendly hotel with 2 outdoor pools and 2 indoor pools
Pratas Thermas Resort & Convention offers its guests a full-service spa, 2 outdoor swimming pools, 2 indoor swimming pools, and 9 hot tubs. A sauna and a fitness centre are also on site. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Pratas Thermas Resort & Convention. Self parking is free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Conference rooms
  • 0 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pratas Thermas Resort & Convention offers 72 air-conditioned accommodations with minibars and a hairdryer. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

This Sao Carlos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

The on-site spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 9 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests travelling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pratas Thermas Resort Convention Sao Carlos
Pratas Thermas Resort Convention
Pratas Thermas Convention Sao Carlos
Pratas Thermas Convention
Pratas Thermas & Convention
Pratas Thermas Resort & Convention Hotel
Pratas Thermas Resort & Convention Sao Carlos
Pratas Thermas Resort & Convention Hotel Sao Carlos

Frequently asked questions

What is the cancellation policy at Pratas Thermas Resort & Convention?

Pratas Thermas Resort & Convention offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pratas Thermas Resort & Convention?

Yep, Pratas Thermas Resort & Convention has a free self car park.

Are there any beaches close to Pratas Thermas Resort & Convention?

The closest beach to Pratas Thermas Resort & Convention is Praia Artificial (41.6 km).

Is there a spa on site at Pratas Thermas Resort & Convention?

Yep, there is an onsite spa at Pratas Thermas Resort & Convention. It has 9 hot tubs and a sauna. You'll enjoy services like massages.

Does Pratas Thermas Resort & Convention have a pool?

Take your pick from 2 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Pratas Thermas Resort & Convention?

Pratas Thermas Resort & Convention features 2 outdoor pools, 2 indoor pools and 9 hot tubs.

What makes Pratas Thermas Resort & Convention a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Pratas Thermas Resort & Convention.

Is Pratas Thermas Resort & Convention family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Pratas Thermas Resort & Convention is a hit with families.

Is there a free airport shuttle available at Pratas Thermas Resort & Convention?

No, Pratas Thermas Resort & Convention does not offer an airport shuttle service.

Is there a bar or restaurant at Pratas Thermas Resort & Convention?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pratas Thermas Resort & Convention?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pratas Thermas Resort & Convention?

No, only service animals are allowed.

Pratas Thermas Resort & Convention Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 128 reviews
Rating 8 - Good. 35 out of 128 reviews
Rating 6 - Okay. 17 out of 128 reviews
Rating 4 - Poor. 6 out of 128 reviews
Rating 2 - Terrible. 2 out of 128 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia em família!

Passamos duas noites maravilhosas no Termas Pratas e tivemos uma experiência incrível. As piscinas são muito boas, bem cuidadas e perfeitas para relaxar. A recreação infantil foi ótima – minha filha adorou as atividades e a equipe, o que tornou nossa experiência ainda mais especial. O ambiente é acolhedor, o atendimento foi ótimo e tudo estava muito bem organizado. Com certeza, recomendamos e pretendemos voltar.
Stayed 2 nights in Mar 2025

8/10 Good

Melissa C

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
O hotel é bom. Gostamos, apesar de estar precisando de manutenções, (as hidromassagens, saunas não estavam funcionando). Lamento que os atendentes não são nada simpáticos, nem solicitos. No check on, não nos deram nenhuma informação, faltou cordialidade e preparo para o atendimento ao cliente. O que salva é o recreador "cebola" se não fosse ele diria que o atendimento era horrível, mas ele e a senhora da limpeza foram as únicas pessoas simpáticas e educadas que encontramos.
Stayed 3 nights in Mar 2025

8/10 Good

Huelisson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa Estadia - Voltarei

Boa estadia, recreação maravilhosa, atendentes muitos amistosos. Recomendo. Café da manhã bacana, não falta nada, mas não surpreende. Já almoço e janta , cabe ponto de melhoria, pois deixa a desejar. Prato repetidos, com poucas variedades de salada e por vezes faltavam alguns tipos de pratos e não foram repostos e sem muito cuidado no preparo.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rogerio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma das melhores experiências que tivemos na questão de Termais. Gostamos muito de água quente e hotel nos atendeu bem na questão de tudo.
Stayed 4 nights in Feb 2025

8/10 Good

Thais

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Wesley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Noele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
adoramos o lugar otimo atendimento lugar bem limpo, concerteza voltaremos.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Aniéli

Liked: Cleanliness, property conditions & facilities

Boa

A estadia foi boa e tranquila.
Stayed 3 nights in Jan 2025

8/10 Good

Maria Lúcia

Liked: Staff & service, room comfort
No geral é bom, mas deixa a desejar na parte do restaurante, espaço pequeno e tbem a comida, que era servida requentada. Em 4 dias de estadia, servirão praticamente a mesma carne no almoço e jantar. Sem muita variação, que é uma pena.
Stayed 4 nights in Jan 2025

10/10 Excellent

Neimar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltarei quando puder

Aguas termais muito boas. Atendimento bom. Recreadores bons para as crianças e para os adultos.Refeições simples mas boas!
Stayed 4 nights in Jan 2025

10/10 Excellent

Evaldo Telles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar para descansar

Lugar excelente para descansar em família.
Stayed 4 nights in Jan 2025

10/10 Excellent

JOEL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Bom!

Muito bom, pricipalmente o atendimento e a recreação. Precisa melhorar bastante as refeições, almoço e jantar, que deixam a desejar.
Stayed 3 nights in Jan 2025

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jan 2025

4/10 Poor

RENE

Stayed 2 nights in Jan 2025

8/10 Good

LUIZ AILTON DIAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Tais

Stayed 4 nights in Jan 2025

10/10 Excellent

ADRIANO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Emerson Marcelo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

caiu a qualidade

Nao foi legal... o pessoal da recepção parecia sem interesse no atendimento, faltou água varias vezes, cheiro ruim de fossa, jacuzzi sem funcionar , elevador quebrou algumas vezes, a comida não era muito saborosa , porém a sobre mesa muito boa ...
Stayed 3 nights in Jan 2025

8/10 Good

Rudicir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima atendimento comida excelente piscinas também os quartos bem aconchegante
Stayed 4 nights in Jan 2025

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Estadia considerada na média. O que deixa a desejar é a limpeza nos espaços em comum. Nas piscinas , restaurante e recepção falta limpeza. Precisa mais pessoas nesses setores. Os funcionários muito atenciosos. Falta mais frutas nas refeições (almoço e jantar).
Stayed 2 nights in Jan 2025

10/10 Excellent

Maikon

Stayed 3 nights in Jan 2025

6/10 Okay

Camila

Liked: Staff & service
Stayed 3 nights in Jan 2025