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Parque Balneário Hotel Santos by Castelo Itaipava

4.0 star property

Photo gallery for Parque Balneário Hotel Santos by Castelo Itaipava

Outdoor pool, pool loungers
Breakfast area
Outdoor pool, pool loungers
Presidential Studio Suite
Land view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
The current price is AU$128
includes taxes & fees
14 June - 15 June

Explore the area

View map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003
  • Place, Shopping Parque Balneário
    ‪1 min walk‬
  • Place, Gonzaga Beach
    ‪2 min walk‬
  • Place, Miramar Shopping Center
    ‪3 min walk‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(54 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

9.2 out of 10
Wonderful
(23 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Quadruple Room

Luxury Quadruple Room

Luxury Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Studio Suite

Presidential Studio Suite

Presidential Studio Suite

  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Santos

Parque Balneário Hotel Santos by Castelo Itaipava puts you in the heart of Santos, within steps of Gonzaga Beach and Flag Square. Highlights at this hotel include a restaurant, an outdoor swimming pool and a poolside bar. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club, gym and pool loungers. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of valet parking. .Near this 4-property class Gonzaga hotel, you'll find Santos Harbor.

What's nearby

  • Shopping Parque Balneário - 1 min walk - 0.1 km
  • Gonzaga Beach - 2 min walk - 0.2 km
  • Boqueirao Beach - 2 min walk - 0.2 km
  • Miramar Shopping Center - 3 min walk - 0.3 km
  • José Menino Beach - 11 min walk - 1.0 km

Getting around

  • Bernardino de Campos Station - 13 min walk
  • São Paulo (CGH-Congonhas) - 87 min drive

Restaurants

  • ‪Café Santos - ‬2 min walk
  • ‪Spoleto Parque Balneario - ‬2 min walk
  • ‪Restaurante - Parque Balneário Hotel - ‬2 min walk
  • ‪Beduíno - ‬2 min walk
  • ‪Barão Chopperia - ‬1 min walk

About this property

Parque Balneário Hotel Santos by Castelo Itaipava

Parque Balneário Hotel Santos by Castelo Itaipava offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 11 square feet (1 square metres) and includes conference space. A terrace, a complimentary children's club, and laundry facilities are also featured at Parque Balneário Hotel Santos by Castelo Itaipava. Parking is available for a fee.

This 4-star Santos hotel is smoke free.

  • 119 guestrooms or units
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Parque Balneário Hotel Santos by Castelo Itaipava offers 119 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 1,002 reviews
The price is AU$225
includes taxes & fees
17 May - 18 May
Sheraton Santos Hotel

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 40 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Origens-Mar

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

At check-in, guests must provide a record of full COVID-19 vaccination

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 99 per pet, per night
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 12 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 40 per day
  • Pet fee: BRL 99 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Parque Balneario

Parque Balneario Hotel

Parque Balneario Hotel Santos

Parque Balneario Santos

Parque Balneario Hotel Santos, Brazil

Parque Balneario Santos Atlantica Hotels Hotel

Parque Balneario Atlantica Hotels Hotel

Parque Balneario Santos Atlantica Hotels

Parque Balneario Atlantica Hotels

Hotel Parque Balneario Santos By Atlantica Hotels Santos

Santos Parque Balneario Santos By Atlantica Hotels Hotel

Hotel Parque Balneario Santos By Atlantica Hotels

Parque Balneario Santos By Atlantica Hotels Santos

Parque Balneario Hotel

Frequently asked questions

What is the cancellation policy at Parque Balneário Hotel Santos by Castelo Itaipava?

Parque Balneário Hotel Santos by Castelo Itaipava offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Parque Balneário Hotel Santos by Castelo Itaipava?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Parque Balneário Hotel Santos by Castelo Itaipava on 14 June 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Parque Balneário Hotel Santos by Castelo Itaipava?

Yep, Parque Balneário Hotel Santos by Castelo Itaipava has valet parking for BRL 40 per day.

Are there any beaches close to Parque Balneário Hotel Santos by Castelo Itaipava?

Yep, Parque Balneário Hotel Santos by Castelo Itaipava is a short 1-minute walk from Gonzaga Beach.

Does Parque Balneário Hotel Santos by Castelo Itaipava have a pool?

Parque Balneário Hotel Santos by Castelo Itaipava has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Is there a free airport shuttle available at Parque Balneário Hotel Santos by Castelo Itaipava?

No, Parque Balneário Hotel Santos by Castelo Itaipava does not offer an airport shuttle service.

Is there a bar or restaurant at Parque Balneário Hotel Santos by Castelo Itaipava?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-in begins at 3:00 PM. Check-out time is noon.

Parque Balneário Hotel Santos by Castelo Itaipava Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Lobby was Beautiful, the staff was Friendly, Helpful. The room was spacious and accommodating. The Breakfast was a wide variety of foods, and delicious. The coffee was fabulous!
Stayed 1 night in Jan 2026

10/10 Excellent

nick

Stayed 1 night in Dec 2025

10/10 Excellent

rudy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Yuri

Stayed 1 night in Nov 2025

8/10 Good

Elizabeth, Lehi

Stayed 1 night in Nov 2025

10/10 Excellent

Diamantina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the beach and with lots of shops and restaurants nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Thais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and very nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Giselle

Stayed 1 night in Aug 2025

10/10 Excellent

Fabio

Stayed 1 night in Jul 2025

10/10 Excellent

Ragda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and excellent service.
Stayed 2 nights in Jun 2025

4/10 Poor

Regis

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ac was very loud at night and we couldn’t sleep. Also the Internet signal was very weak.
Stayed 5 nights in Jul 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent hotel. Very professional and courteous staff. Extremely clean. Breakfast was delicious. Highly recommend! I would stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice location! Beautiful sunset from the pool deck!
Stayed 2 nights in Jul 2025

2/10 Terrible

Juliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Cristina, Cherry Hill

Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Valdir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and effective staff. The dinner we had at the Hotel was outstanding.
Stayed 2 nights in Apr 2025

8/10 Good

Rohanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos Gustavo

Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
really good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

It was a fine place to stay overnight before we left on a cruise
Stayed 1 night in Feb 2025

2/10 Terrible

Terezinha

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I was very disappointed with the hotel I was thought it was good Check in was super slow looking as if the computer system is really obsolete Slow and few lifts for the amount of guests Bad taste decoration Bathroom very slippery and dangerous especially to old people Terrible internet connection We had to check out 2 days before and move to the Novotel near by paying twice for the accommodation Breakfast with not as much choice. Decoration resembles a nursing home refectory than a hotel I would never stay there again and never recommend to anyone. For the lack of internet connectivity we should be refunded. I could not work in the room or elsewhere in the premises Really disappointing!!!
Stayed 3 nights in Feb 2025

6/10 Okay

Faye

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew, Toronto

Liked: Cleanliness, property conditions & facilities
Great place, elevators are not good though
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024