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Theoxenia Caldera Hotel

3.0 star property
Mediterranean hotel with full-service spa and free breakfast

Photo gallery for Theoxenia Caldera Hotel

View from room
Room amenity
Superior Triple Room, Sea View | Living area
Interior entrance
Minibar, in-room safe, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Spa
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

View map
Fira Town, Caldera (Via d'Oro), Fira, Santorini, Santorini Island, 84700
  • Museum of Prehistoric Thira
    ‪3 min walk‬
  • Agios Nikolaos
    ‪17 min walk‬
  • Athinios Port
    ‪8 min drive‬
  • Thira (JTR-Santorini National)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room, 1 Bedroom, Non Smoking, City View

Minibar, in-room safe, individually furnished, desk

Standard Single Room, 1 Bedroom, Non Smoking, City View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Mini-fridge
LED TV
Hairdryer
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Single Room, Sea View

View from room

Superior Single Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Mini-fridge
LED TV
Sofa bed - queen
Hairdryer
  • 22 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, Non Smoking, Sea View

Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room, 1 Bedroom, Non Smoking, Sea View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Mini-fridge
LED TV
Sofa bed - queen
Hairdryer
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Sea View

32-inch LED TV with satellite channels, TV

Superior Triple Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Mini-fridge
LED TV
Sofa bed - queen
Hairdryer
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, 1 Bedroom, Non Smoking, City View

Minibar, in-room safe, individually furnished, desk

Standard Quadruple Room, 1 Bedroom, Non Smoking, City View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Mini-fridge
LED TV
Sofa bed - queen
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds OR 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Quadruple Room, Sea View

32-inch LED TV with satellite channels, TV

Superior Quadruple Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Mini-fridge
LED TV
Sofa bed - queen
Hairdryer
  • 26 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking, City View

Minibar, in-room safe, individually furnished, desk

Standard Double or Twin Room, 1 Bedroom, Non Smoking, City View

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Mini-fridge
LED TV
Hairdryer
Bathrobes
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom, Non Smoking, City View

Minibar, in-room safe, individually furnished, desk

Standard Triple Room, 1 Bedroom, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Mini-fridge
LED TV
Sofa bed - queen
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Santorini

Theoxenia Caldera Hotel puts you in the centre of Santorini, 0.2 km (0.2 mi) from Santorini Caldera and 5 km (3.1 mi) from Athinios Port. Highlights at this Mediterranean hotel include a full-service spa, a restaurant and free continental breakfast. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and Turkish bath/hammam. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3-property class Santorini hotel include Kamari Beach and Oia Blue Dome Church Viewpoint.

What's nearby

  • Plateia Theotokopoulou - 3 min walk - 0.2 km
  • Museum of Prehistoric Thira - 3 min walk - 0.3 km
  • Agios Nikolaos - 17 min walk - 1.5 km
  • Skaros Rock - 7 min drive - 2.7 km
  • Athinios Port - 8 min drive - 6.1 km

Getting around

  • Thira (JTR-Santorini National) - 11 min drive

Restaurants

  • ‪Σβορώνος (Svoronos) - ‬3 min walk
  • ‪La Scala - ‬2 min walk
  • ‪PK Cocktail Bar - ‬1 min walk
  • ‪Niki Restaurant - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Theoxenia Caldera Hotel

Mediterranean hotel with full-service spa and free breakfast
Theoxenia Caldera Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Theoxenia Caldera Hotel. You'll have access to the health club at a partner property. An airport shuttle (available on request) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Santorini hotel.

  • 1 building
  • 9 guestrooms or units
  • 2 levels
  • Built in 1973
  • Continental breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Theoxenia Caldera Hotel offers 9 accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. 32-inch LED televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Santorini hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Street parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1973
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:30 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night
  • Pool fee: EUR 25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30.00 per room (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay, Barclaycard, debit cards and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1144Κ014A0169800

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Theoxenia Boutique
Theoxenia Boutique Hotel
Theoxenia Boutique Hotel Santorini
Theoxenia Boutique Santorini
Theoxenia Boutique Hotel
Theoxenia Caldera Hotel Hotel
Theoxenia Caldera Hotel Santorini
Theoxenia Caldera Hotel Hotel Santorini

Frequently asked questions

What is the cancellation policy at Theoxenia Caldera Hotel?

Theoxenia Caldera Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Theoxenia Caldera Hotel?

Yep, Theoxenia Caldera Hotel has a free self car park.

Are there any beaches close to Theoxenia Caldera Hotel?

The closest beach to Theoxenia Caldera Hotel is Kamari Beach (6.9 km).

Is there a spa on site at Theoxenia Caldera Hotel?

Yep, there is an onsite spa at Theoxenia Caldera Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Theoxenia Caldera Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Theoxenia Caldera Hotel.

Does Theoxenia Caldera Hotel serve breakfast?

Sure does, complimentary continental breakfast is on offer daily from 8 AM to 10 AM.

Is there a free airport shuttle available at Theoxenia Caldera Hotel?

No, but there's an airport shuttle that runs from 6:00 AM - 11:00 PM on request for a fee.

Is there a bar or restaurant at Theoxenia Caldera Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Theoxenia Caldera Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Theoxenia Caldera Hotel?

No, pets are not allowed.

Theoxenia Caldera Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 172 out of 263 reviews
Rating 8 - Good. 70 out of 263 reviews
Rating 6 - Okay. 14 out of 263 reviews
Rating 4 - Poor. 3 out of 263 reviews
Rating 2 - Terrible. 4 out of 263 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Frances

Stayed 3 nights in May 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view was spectacular and the location was convenient and close to everything. The staff made our stay enjoyable from Alma who brought our daily breakfast and cleaned our room to Alexander who was always available as well as the other two staff who was always assisting when needed and even carried our bags to our room. We would highly recommend this hotel and would definitely stay here again
Stayed 3 nights in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Staying in a smaller hotel gives you such a more personal experience. You couldn’t ask for a better host than Alex! Kind, attentive and caring! You will be well taken care of here!
Stayed 3 nights in May 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located inside the shopping area of Fira. I was given the choice to choose any available room I wanted as the hotel occupancy was low. Just like most hotels on the slopes, it was not easy to manage the heavy luggage from the road to hotel due to the stairs and rocky path. Breakfast in the balcony with sea view was fantastic, just remember not to leave your breakfast unattended outside with birds waiting to pounce.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the staff and the area. Staffs there are super friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful staff with a spectacular view. Will be back for more days next time.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute Boutique hotel Stunning views of the caldera

Really cute boutique hotel located right at edge of caldera . If you rent a car you must park at the public parking area which is located behind Penelope Hotel and a 2 minute walk to the Hotel . Views are stunning from the balconies and if your room has a caldera view . Breakfast is for Kings . Absolutely brilliant and healthy and fresh. A huge highlight . Reception extremely helpful and give great ideas . They do have a tie up with a local travel agency who offer rental cars but my experience with the rental car agency was below average. I would go with a Hertz type agency who are well known . Overall would highly recommend this hotel both for views . Accessible walks , restaurants and just next to Fira main square . Just works !
Stayed 2 nights in Mar 2025

10/10 Excellent

Rajkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of four, who stayed for 2 nights, and absolutely loved it. Great hotel, convenient location, wonderful service and friendly staff. Nice food nearby and easy pickup for day tours. Highly recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mu, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I was satisficed with our 3-days stay! Overall I'd like to give 4.5 stars for rating. Pro: very nice location, close to Fira's central square, bus station, many restaurants and shops; the patio of the room had very beautiful ocean view although a little portion of the view was blocked by the roofs of front row houses; breakfast was served on our patio, very delicious and big variety; the front desk girl was very nice and helpful Con: The shower curtain didn't block water well, spilled water always made flooding after each shower; the shower curtain was very dirty, especially the lower part was gross pink color; the double bed mattress was way too soft, made our backs hurt on the next days; the breakfast serving time is 8-10am, we bargained with the room service lady to move a little earlier, and finally we got 15 minutes earlier, but if you have an early flight on the last day, you may miss the breakfast. I heard from social medium before that Santorini people are not hard working people, maybe this is an example.
Stayed 3 nights in Mar 2025

10/10 Excellent

glenn, Mckinney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Easy access to restaurants and transportation. I give Addy five star for being so helpful and explain everything where to eat, places to visit, bus stops schedules, tours. Addy was very accommodating. Thank you much and definitely coming with Addy’s 5 star service.
Stayed 1 night in Jan 2025

10/10 Excellent

Sinduja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all essentials and attractions. Good view of caldera. Excellent greek yogurt served at breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel. I love their breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Theoxenia Caldera Hotel is lovely and the views are amazing. The room was spacious with windows to let the fresh air and light in. Our terrace was semi private and we enjoyed taking to our ‘neighbors’ each morning over a delicious breakfast brought to our room of fresh coffee, juice, fruit, eggs, savories and the best Greek yogurt I’ve ever had. The hosts were warm and welcoming. Friendly and helpful at every opportunity. This was a really nice experience and highly recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: Perfect- right in the middle of Fira with the shops and nightlife. Very safe. Accommodations: -Rooms were quite large and very nice deck space. -Breakfast being brought to room was very nice. -There is a roof and shared deck area with relaxing views of the ocean. -The pool is a short walk to the sister hotel where it is relaxing with nice menu options to eat poolside. Great there where they showed me to a lounge bed and was checked on if anything was needed throughout. Staff: -AMAZING! Travel quite frequently, and most boutique hotels give generic recommendations of places. Not in this case- Christos and another woman working the front desk upon check in were amazing! Mentioned what I was looking to do and they made recommendations based on that. They even provided a detail plan including bus times and potential options on the day of my flight. -Authentic Greek hospitality that genuinely cared about showing the beauty and community of the island.
Stayed 1 night in Jul 2024

10/10 Excellent

Erwina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a short but a really wonderful stay. Can’t thank the staffs enough for the warmth, kindness and great hospitality. Everyone is just so helpful and accommodating and for us from a foreign country, that means a lot. It makes our experience more memorable. The place is very well kept and clean, rooms are big for just me and my husband with a balcony overlooking the sea. We enjoyed such great views. Shopping is also very accessible, shops when you get down the stairs. Breakfast included was great, an abundance of choices which I think we should be given a checklist of how much we need so we don’t waste so much food. Anyways, we are so grateful for that part of accommodation. I highly recommend this place, and will not hesitate to book again.
Stayed 1 night in Jun 2024

10/10 Excellent

vivek, fremont

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, love the location and views.. highly recommended. We planned a total of 4 nights in Santorini, two in Fira and two zoos, now I feel we could have spent 4 nights in Theoxenia
Stayed 2 nights in Jun 2024

10/10 Excellent

Gayani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of caldera and Fira from the sea view room. Tasty breakfast delivered to the room right on time. Even helped with boarding pass printing to the next destination. Courteous, helpful and friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Jingmei

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and very considerate! Got upgraded to superior room w ocean view due to repair of reserved room; breakfast wonderful at top of roof w grand sea view; beautiful sunset there too!
Stayed 2 nights in May 2024

4/10 Poor

Brent

Travelled with partner
Had booked the Theoxenia for two nights. We were asked on the day of arrival the exact arrival time so they could make sure our room was ready, but we were informed upon arrival that something had happened that delayed other guests regarding their cruise ship schedule and so we were moved to another hotel. The exact situation was a little unclear as it was difficult to understand the receptionist. She was extremely nice and apologetic, and I understand things happen, but it was unclear to me why we were the ones relocated, instead of the guests with delays, to another hotel when we were there on our booked dates and why we weren't informed of this change until we arrived. We had specifically chosen the Theoxenia. The hotel we were rebooked at, The Delion, was very nice and accommodating, but it was down a very slippery, steep, set of stairs, which was very challenging due to my physical balance problems. The whole situation got extremely weird when the Theoxenia receptionist showed us to our room in the new hotel and then offered us an envelope of cash as way of apology for the inconvenience, left us, and showed up again 15 minutes later asking for the cash back, that she had given it to us by mistake! Our names were even written on the envelope we were handed! It was just a very strange and subpar situation. The hotel we ended up at was nice enough, but we feel that we didn't get the experience we paid for.
Stayed 2 nights in Apr 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderfully comfortable and friendly stay

Extraordinarily friendly and helpful from the moment I arrived, this was a fantastic experience. Spectacular views from the room balcony. Breakfast served was excellent. Room and bathroom were spacious and clean. Bottles of water provided. Good heating for cool nights. Bed nice and comfortable. Plenty of storage space. Shower has good hot water and water pressure. Adequate charging points. Excellent airport pick-up and drop off service. An absolutely wonderful stay and hopefully I will get a chance to re-visit.
Stayed 3 nights in Dec 2023

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed here for 1 night because our ferry to Mykonos was cancelled due to weather, but would definitely stay here again in the future. Friendly and helpful staff, exceptional location.
Stayed 1 night in Sep 2023

10/10 Excellent

Armando

Stayed 1 night in Oct 2023

10/10 Excellent

lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing all around! From the breathtaking views of the caldera, breakfast served out on the terraces, and Michael who was so very helpful from the moment we arrived made our trip to Santorini one never to be forgotten. All of the staff were very hospitable and went out of their way to assist with transportation and give advice on things to do in town. I will definitely be coming back here!
Stayed 2 nights in Oct 2023

10/10 Excellent

Charmaine Yolanda, Dacula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George was amazing. Great host and excellent view and breakfast.